Polycom DOC2547A User Manual

Polycom RMX™ 2000 System
Hardware Guide
Version
6.0
| April 2010 | DOC2547A
Trademark Information
Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United States and various other countries.
All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.
© 2010 Polycom, Inc. All rights reserved.
Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.
Regulatory Notices
United States Federal Communication
Commission (FCC)
Part 15: Class A Statement. This equipment has
been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Test limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manuals, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense.
Part 68: Network Registration Number. This equipment is registered with the FCC in accordance with Part 68 of the FCC Rules. This equipment is identified by the FCC registration number.
If requested, the FCC registration Number and REN must be provided to the telephone company.
Any repairs to this equipment must be carried out by Polycom Inc. or our designated agent. This stipulation is required by the FCC and applies during and after the warranty period.
United States Safety Construction Details:
All connections are indoor only.
Unit is intended for RESTRICTED ACCESS
LOCATION.
Unit is to be installed in accordance with the
National Electrical Code.
The branch circuit overcurrent protection shall
be rated 20 A for the AC system.
This equipment has a maximum operating
ambient of 40°C, the ambient temperature in the rack shall not exceed this temperature.
To eliminate the risk of battery explosion, the battery should not be replaced by an incorrect type. Dispose of used batteries according to their instructions.
CE Mark R&TTE Directive
Polycom Inc., declares that the Polycom RMX™ 2000 is in conformity with the following relevant harmonized standards:
EN 60950-1:2001
EN 55022: 1998+A1:2000+A2:2003 class A
EN 300 386 V1.3.3: 2005
Following the provisions of the Council Directive 1999/CE on radio and telecommunication terminal equipment and the recognition of its conformity.
Canadian Department of Communications
This Class [A] digital apparatus complies with Canadian ICES-003.
Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunication network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment malfunctions, may give the telecommunications company causes to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
Regulatory Notices
Compliant with European Battery Directive 2006/66/EC
To comply with the European Battery Directive 2006/66/EC, dispose of weak and worn out batteries in accordance with local and national regulations.
Chinese Communication Certificate
Singapore Certificate
Complies with IDA standards DA101619
Russian Communication Certificate
The Polycom RMX™ 2000 complies with the Russian Ministry of Communication requirements stated in certificate OC/1-MM-15.
Tai wan

Table of Contents

Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Main Features .......................................................................................... 1-1
RMX 2000 Specifications ....................................................................... 1-2
System Capacities ................................................................................... 1-3
Site Requirements ................................................................................... 1-5
Safety Requirements ...................................................................... 1-5
Rack Mount Safety Precautions .................................................... 1-5
Installation Precautions ................................................................. 1-6
RMX 2000 Components ......................................................................... 1-7
RMX 2000 Front Panel ................................................................... 1-7
RMX 2000 Rear Panel ................................................................... 1-10
RTM IP ........................................................................................... 1-10
RTM ISDN ..................................................................................... 1-12
ISDN/PSTN Clock Source .................................................. 1-13
Cables Connected to the RTM IP & ISDN Cards ..................... 1-13
RMX 2000 LEDs .................................................................................... 1-14
RMX 2000 Front Panel LEDs ....................................................... 1-14
RMX 2000 Rear Panel LEDs ........................................................ 1-17
RTM IP ................................................................................... 1-17
RTM ISDN ............................................................................. 1-19
MPM and MPM+ Configuration Modes ........................................... 1-20
MPM+ Resource Capacities ........................................................ 1-21
MPM and MPM+ Modes ............................................................. 1-22
Operating Mode Selection During Startup / Restart ...... 1-22
RMX Chassis Types .............................................................................. 1-25
Component Replacement .................................................................... 1-26
Types of Ejector Levers on RMX Components ........................ 1-27
Using the All Metal Ejector Lever ...................................... 1-27
Using the Modified PMC Compatible Ejector Lever ...... 1-27
Replacing the CNTL Module ...................................................... 1-28
Replacing the Power Supply Module ........................................ 1-30
Replacing the Fan Drawer ........................................................... 1-31
Replacing a Faulty MPM/MPM+ Card .................................... 1-32
Polycom RMX 2000 Hardware Guide
i
Table of Contents
Removing the MPM/MPM+ Card from the MCU .......... 1-32
Installing the Replacement MPM/MPM+ Card .............. 1-33
Installing a New MPM/MPM+ Card in a Powered On RMX 2000
......................................................................................................... 1-33
Replacing a RTM ISDN Card ...................................................... 1-34
Replacing the RTM IP Card ........................................................ 1-36
ii

Hardware Description

This Hardware Guide provides information on the RMX 2000 and its components. This system utilizes a modular “universal slot” platform, whose components are designed for high performance, capacity and reliance.

Main Features

The Polycom RMX 2000 offers the following features:
•Linux® based
Chassis based on the ATCA standard
Support for standard network interfaces (IP, ISDN and LAN) and large number of ports.
H.323, SIP video, PSTN and ISDN
New hardware technologies
Telco grade high availability, redundancy, on-line upgrading and dynamic resource allocation
Easy integration of conference elements into external network management
Enhanced Continuous Presence (multi-image video)
IVR (Interactive Voice Response) module
1
Chapter 1- Hardware Description

RMX 2000 Specifications

Table 1-1 Polycom RMX 2000 Specifications
Physical
Height 3U (13.25 cm.)
Width 19” (48.26 cm.)
Depth 15.74” (40 cm.)
Weight Up to 16.5 Kg.
IP Protocols
Audio G.711, G.722, G.722.1, G.729A, G.723.1, Siren14.
Video H.261, H.263, H.264.
Network Interfaces
IP, ISDN, PSTN and LAN H.323, SIP, PSTN, LAN and ISDN.
1-2
Power Supply
AC Input/ Range, BTU Voltage range: 100-240 VAC, 4-8 AMP, 50/60 Hz.
Maximum BTU output: 3070 per hour.
Power Consumption
AC Maximum Power consumption
Environment
Operating temperature 0°– 40°C (22°– 104°F).
Storage temperature -30°– 70°C (40°– 158°F).
Relative humidity 15% - 90% no condensing.
Operating altitude Up to 3,000 m (10,000 ft.).
Operating ESD 4 kV.
900 Watts.
Polycom RMX 2000 Hardware Guide

System Capacities

The following table summarizes the different system capacities.
Table 1-2 System Functions and Capacities
System Functions MPM Mode MPM+ Mode
Maximum no. of participants (mixed) in a conference
Maximum number of participants (video) in a conference
Maximum number of conferences 200 400
Maximum number of Meeting Rooms 1000 1000
Maximum number of Entry Queues 40 40
Maximum number of Profiles 40 40
Maximum number of Conference Templ ate s
Maximum number of SIP Factories 40 40
Maximum number of IP Services 11
Maximum number of ISDN Services 22
Maximum number of IVR Services 40 40
Maximum number of Recording Links
Maximum number of IVR Video Slides
80 200
(80 video and 120 audio)
80 80
80 200
11
150 150
Maximum number of Log Files (1Mb max.)
Maximum number of CDR Files 1000 2000
Maximum number of Fault Files 1000 1000
Number of Participant alerts Unlimited Unlimited
1000 4000
1-3
Chapter 1- Hardware Description
Table 1-2 System Functions and Capacities
System Functions MPM Mode MPM+ Mode
Number of HTTP (Web) clients
50 50
connected to the MCU
Maximum number Address Book
1000 1000
entries
Maximum number of Users 100 100
Table 1-3 System Resource Capacities According to Video Resolution
Video Resolution Resources with MPM+
HD Support CP / VSW
PSTN 400
VOIP 800
CIF 160
SD30 60
720p 40
1080p30fps 20
720p VSW 2Mb 160
1-4
1080p VSW 2Mb 160
720 VSW 4Mb 80
1080p VSW 4Mb 80
1080p VSW 6Mb 40
ISDN 7 E1 or 9 T1
Polycom RMX 2000 Hardware Guide

Site Requirements

This section describes the requirements your site must meet for safe installation and operation of the system.

Safety Requirements

For your protection, please read these safety instructions completely before operating the equipment.
Look carefully for potential hazards in your work area: moist floors, ungrounded power cables, frayed power cords, missing safety grounds and so forth.
Locate the main circuit breaker within the room.
Locate the emergency power OFF switch within the room.
Never assume that power is disconnected from a circuit.
Use only the power cord supplied with the system.
The power cord should only be connected to a power outlet that has a protective ground contact.
Ensure that the power cord is easily accessible from the back of the system at all times.
Place the equipment in a well-ventilated area where the vents are free from obstruction.
Do not place heavy objects directly on top of the RMX 2000 unit.
Do not use liquids around your equipment.

Rack Mount Safety Precautions

The following precautions should be followed with regards to rack mount safety:
Keep the area around the RMX 2000 clean and free of clutter.
Decide on a suitable location for the equipment rack that will hold the RMX 2000 unit. It should be situated in a clean, dust-free area that is well ventilated. Avoid areas where heat, electrical noise and electromagnetic fields are generated. You will also need it placed near a grounded power outlet.
Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them.
1-5
Chapter 1- Hardware Description
In a single rack installation, stabilizers should be attached to the rack.
In multiple rack installations, the racks should be coupled together.
Always make sure the rack is stable before extending a component from the rack.
You should extend only one component at a time - extending two or more simultaneously may cause the rack to become unstable.
Before you install the rails, determine the placement of each component in the rack.
Install the heaviest components on the bottom of the rack first, and then work up.
Allow the power supply units to cool before touching them.
Always keep the rack’s trays and card’s slots closed when not servicing, to maintain proper cooling.

Installation Precautions

When handling electronic components, standard anti-static precautions must be observed:
Wear a grounding strap
Handle cards by their edges only and do not touch their components or
connector pins
Keep components in anti-static bags, when not installed in the RMX2000
1-6
The following precautions should be followed with regards to installation of the RMX 2000:
Use a regulating uninterruptable power supply (UPS) to protect the RMX 2000 from power surges and voltage spikes, to keep your MCU operating in case of a power failure.
Place the RMX 2000 on a hard, flat surface such as a desktop or mount it on 19” rack.
The airflow of the RMX 2000 is from right to left. Be sure that the areas in the left and right side of the system are clear for proper ventilation.
Polycom RMX 2000 Hardware Guide
RMX 2000
FAN
STATUS
CNTL
CNTL
MPM+80
MPM+80
PWR STATUS
PWR
FANS
ERR RDY
ACTHDHS
ERR RDY ACT HS
HSERR R DY ACT
MPM/MPM+ Cards & LEDs Fan Drawer
Power supply Drawer
Control Unit
& LEDs
USB ports - not for
customer use
Optional CPU &
LEDs
Fan & Power Status
LEDs

RMX 2000 Components

On the RMX 2000 components are located on both the front and rear of the MCU as listed in Table 1-4, "Polycom RMX 2000 Component Description". For more information see the descriptions of the "RMX 2000 Front Panel”
on page 1-7 and "RMX 2000 Rear Panel” on page 1-10.
Please verify the type of chassis used on your RMX 2000. Starting with version
4.0, a new environmentally friendly RMX 2000 chassis is in use. For more information, contact your next level of support.

RMX 2000 Front Panel

Figure 1-1 shows the front panel of the RMX 2000. The front panel provides access to the RMX 2000 main CNTL modules, MPM/MPM+ modules, Power Supply drawer, Status LEDs, and Fans.
Figure 1-1 RMX 2000 Front Panel
1-7
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