Polycom DOC2232A User Manual
MGC 25
Getting Started Guide
Version
9.0.4
| August 2010 | DOC2232A
Trademark Information
Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s
products are trademarks and/or service marks of Polycom, Inc., and are registered and/or
common-law marks in the United States and various other countries.
All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending
patent applications held by Polycom, Inc.
© 2010 Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
Under the law, reproducing includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with
respect to the software contained within its products. The software is protected by United States
copyright laws and international treaty provision. Therefore, you must treat the software like any
other copyrighted material (e.g., a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc.,
is not responsible for printing or clerical errors. Information in this document is subject to change
without notice.
Regulatory Notices
United States Federal Communication
Commission (FCC)
Part 15: Class A Statement. This equipment has
been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC
Rules. Test limits are designed to provide reasonable
protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate
radio-frequency energy and, if not installed and used
in accordance with the instruction manuals, may
cause harmful interference to radio communications.
Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the
user will be required to correct the interference at his
or her own expense.
Part 68: Network Registration Number. This
equipment is registered with the FCC in accordance
with Part 68 of the FCC Rules. This equipment is
identified by the FCC registration number.
If requested, the FCC registration Number and REN
must be provided to the telephone company.
Any repairs to this equipment must be carried out by
Polycom Inc., or our designated agent. This
stipulation is required by the FCC and applies during
and after the warranty period.
Canadian Department of Communications (EC)
Polycom Inc., declares that the MGC-50 and
MGC-100 with NET-2/4/8 cards are in conformity with
the following relevant harmonized standards:
EN 60950: 1992 Including Amendments 1,2,3 & 4
EN 55022: 1994
EN 50082: 1997
Following the provisions of the Council Directive
1999/EC on radio and telecommunication terminal
equipment and the recognition of its conformity.
Notice: The Industry Canada label identifies certified
equipment. This certification means that the
equipment meets telecommunication network
protective, operational and safety requirements as
prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The
Department does not guarantee the equipment will
operate to the user's satisfaction.
Before installing this equipment, users should ensure
that it is permissible to be connected to the facilities
of the local telecommunications company. The
equipment must also be installed using an acceptable
method of connection. The customer should be
aware that compliance with the above conditions may
not prevent degradation of service in some situations.
Repairs to certified equipment malfunctions, may give
the telecommunications company causes to request
the user to disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe
system, if present, are connected together. This
precaution may be particularly important in rural
areas.
Caution: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority, or
electrician, as appropriate.
Regulatory Notices
Russian Communication Certificate
MGC-25 complies with the Russian Ministry of Communication requirements stated in certificate OC/1-MM-15.
Chinese Communication Certificate
Korean Communication Certificate
Table of Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
General Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Placement of the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Network Equipment, Numbers and Addresses . . . . . . . . . . . . 1-3
MGC-25 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Hardware Description and Installation . . . . . . . . . . . . . . . . . 2-1
Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
MGC-25 LCD Display Window . . . . . . . . . . . . . . . . . . . . . . . 2-3
Working With the LCD Display Window . . . . . . . . . . . . . . 2-3
System Idle Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Active Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Net Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
System Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Manual System Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Installing the MGC-25 in a Rack . . . . . . . . . . . . . . . . . . . . . . 2-8
Placing the MGC-25 on a Desktop . . . . . . . . . . . . . . . . . . . . . 2-9
Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Powering Up the System . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Initial System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Initial IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Installing the MGC Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Starting the MGC Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
i
MGC-25 Getting Started Guide
Defining an MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Connecting to an MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Configuring the Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Conference Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
On-demand Conferences (Reservationless Conferencing) . . . . . . . . . 4-1
Scheduled Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Video Conference Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Entry Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Reservation Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Starting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Connecting to a Conference/Entry Queue . . . . . . . . . . . . . . . . . . . . . 5-5
Monitoring On Going Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Operations Performed During On Going Conferences . . . . . . . . . . 5-13
Network Configuration Wizard . . . . . . . . . . . . . . . . . . . . . . . 3-9
Modifying Network Services . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Ad Hoc Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Meeting Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Default Reservation Templates . . . . . . . . . . . . . . . . . . . . . . . 5-1
Viewing the Conference Dial-in Properties . . . . . . . . . . . . . . 5-4
Dialing-in to a Conference/Entry Queue . . . . . . . . . . . . . . . . 5-5
General Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Monitoring a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Listing Participants in the Browser and Status Panes . . . . 5-10
Participant Level Monitoring . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Adding a Participant to a Conference . . . . . . . . . . . . . . . . . 5-13
Defining Dial-out Participants . . . . . . . . . . . . . . . . . . . . . . 5-13
Making Dial-Out Connections . . . . . . . . . . . . . . . . . . . . . . . 5-18
Disconnecting Participants . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Muting a Participant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Locking and Unlocking a Conference . . . . . . . . . . . . . . . . . 5-21
Changing the Conference Duration . . . . . . . . . . . . . . . . . . . 5-22
Terminating a Conference Manually . . . . . . . . . . . . . . . . . . 5-24
ii
Changing the Layout in a Continuous Presence Conference 5-25
Defining a New Audio Conference . . . . . . . . . . . . . . . . . . . . . 6-1
Defining a New Audio Only Entry Queue . . . . . . . . . . . . . . . . . . . . . 6-1
Defining an On Going Audio Conference . . . . . . . . . . . . . . . . . . . . . 6-5
Defining a New Audio Only Meeting Room . . . . . . . . . . . . . . . . . . . 6-9
Defining a New Video Conference . . . . . . . . . . . . . . . . . . . . . 7-1
Defining a New Video Entry Queue . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Setting an Entry Queue as Default . . . . . . . . . . . . . . . . . . . . . 7-4
Creating a Target Conference from an Entry Queue . . . . . . . . . . . . . 7-5
Creating an On Going Video Conference . . . . . . . . . . . . . . . . . . . . . . 7-6
Defining a New Video Meeting Room . . . . . . . . . . . . . . . . . . . . . . . 7-12
MGC-25 Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
MGC-25 Resources Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
MCU System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
MCU Card Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Listing the Installed Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Viewing Module Parameters . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Viewing the IP Card Properties . . . . . . . . . . . . . . . . . . . . . 8-13
MCU Faults Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Reset MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Appendix A: Default Templates . . . . . . . . . . . . . . . . . . . . . . . A-1
Default-Audio - Conference Template Properties . . . . . . . . .A-2
Default_COP - Conference Template Properties . . . . . . . . . .A-5
Default_Video - Conference Template Properties . . . . . . . . .A-9
Software CP - Conference Template Properties . . . . . . . . . .A-13
Video-Switch - Conference Template Properties . . . . . . . . .A-17
iii
MGC-25 Getting Started Guide
iv
Before You Begin
This Getting Started Guide provides information on installation and basic
operation of your MGC-25. For more information on defining and running
conferences, defining IVR services and managing the system, refer to the
MGC Manager User’s Guide Volumes I & II and the MGC Administrator’s
Guide included with the system. References to the relevant chapters of these
guides are included throughout this Getting Started Guide.
This is an example of notes that you may encounter throughout this guide.
System Overview
The MGC-25 is a multi-network solution that provides you with
feature-rich, economical and easy-to-use multipoint voice, video and
gateway conferencing.
1
Polycom MGC-25 highlights:
• A compact, ready-to-go multipoint conferencing and gateway solution
• Easy installation
• An easy start with preset configurations for voice, video, unified and
gateway conferencing
• Easy field upgrades
• A rich feature set providing high value and cost-effective conferencing
• Ad Hoc conference capabilities and a complete set of scheduling and
management tools
• Unmatched performance with high quality video and audio
• Quality of Service for IP networks
1-1
MGC-25 Getting Started Guide
Safety Requirements
For your protection, please read these safety instructions completely before
operating the equipment.
• Look carefully for potential hazards in your work area: moist floors,
ungrounded power cables, frayed power cords, missing safety grounds
and so forth.
• Locate the main circuit breaker within the room.
• Locate the emergency power OFF switch within the room.
• Never assume that power is disconnected from a circuit.
• Only use the power cord supplied with the system.
• The power cord should only be connected to a power outlet that has a
protective ground contact.
• Ensure that the power cord is easily accessible from the back of the
system at all times.
• When moving the system, the LCD Display door must always be closed.
• Place the equipment in a well-ventilated area where the vents are free
from obstruction.
• Do not place heavy objects directly on top of the MGC-25.
• Do not use liquids around your equipment.
• Never open or disassemble this equipment.
1-2
General Site Requirements
This section describes the requirements your site must meet for the safe
installation and operation of the system.
Placement of the System
Place the MGC-25 on a hard, flat surface such as a desktop or mount it on a
rack. For more information, see Chapter 2, “Installing the MGC-25 in a
Rack” on page 2-8.
The airflow of the MGC-25 is from front to back. Be sure that the areas in the
front and back of the system are clear for proper ventilation.
When mounting the system on a rack, always use brackets or a shelf. Never
install the MGC-25 system by only fastening the front screws to the rack.
Network Equipment, Numbers and Addresses
Obtain the following information from your network administrator:
• IP address for the MGC-25
• Subnet Mask for the MGC-25
• Default Gateway IP Address (optional)
• Gatekeeper IP Address, if applicable
For ISDN configurations, obtain the following definitions of yo ur equipment
and information from your network service provider:
• PRI line(s) or Leased Line(s)
• Directory number range(s)
• Switch Type
• Line Coding
• Line Framing
• Numbering Plan
• Numbering Type
Chapter 1 - Before You Begin
If the MGC-25 has to be connected to the public ISDN network, an external
CSU or similar equipment is needed.
1-3
MGC-25 Getting Started Guide
MGC-25 Specifications
Table 1-1 lists the specifications of the MGC-25 unit.
Table 1-1: MGC-25 Unit Specifications
Physical
Height 2U (88.90 mm)
Width 19” (48 cm)
Depth 19” (48 cm)
Weight Up to 31 lb (14 kg)
Free space above MCU not required
Power Supply
AC Input 100–240 VAC, 50/60 Hz
Power Consumption
AC Maximum Power
consumption
Environment
Operating temperature 10°–40°C (50°–104°F)
Storage temperature -40°–70°C (40°–158°F)
Relative humidity 15%-90% no condensing
Operating altitude Up to approx. 3,000 m (10,000 ft.)
Storage altitude Up to approx. 12,000 m (40,000 ft.)
Operating ESD +8 kV
Storage ESD +15kV
Diagnostics
Power up Yes
On-line Yes
Remote Yes
AC Voltage–up to 2 AMP at 100 VAC, 1 AMP at
240 VAC
1-4
Chapter 1 - Before You Begin
Table 1-1: MGC-25 Unit Specifications
External Communications
Data rates 6 Kbps–1920 Kbps (E1)
Network interfaces ISDN: T1 PRI, E1 PRI, Multirate ISDN (H0),
NFAS, Leased Lines: T1/E1
T1-CAS lines
H.323 & SIP: LAN
Clock synchronization Synchronizes to external network
Local/Remote External Equipment
Operator workstations LAN/RS-232/Modem/Internet
Reservation systems LAN/Internet/Modem
1-5
MGC-25 Getting Started Guide
1-6
Hardware Description and
LCD Display
Window
Power LED indicator
Status LED indicator
Front brackets
Installation
Be sure to follow the safety precautions on page 1-2 before installing your
system.
Hardware Description
Front Panel
The MGC-25 front panel includes an LCD Display window which indicates
system and network statuses.
2
2-1
MGC-25 Getting Started Guide
Rear Panel
The MGC-25 rear panel includes interfaces for two PRI connections, two
LAN connections, one Control LAN connection, a power cable, power
switch, cooling fan and interfaces for Polycom Support personnel.
Dongle
The Polycom MGC-25 Dongle is a hardware key that is installed in the
parallel port on the rear panel. This device contains configuration and
licensing data that is necessary for your system to function.
2-2
Never remove the dongle unless instructed by authorized support personnel.
Do not remove or damage the dongle label.
MGC-25 LCD Display Window
Open the panel door to access buttons for scrolling through the LCD screens
and configuring the system.
Working With the LCD Display Window
The LCD display window enables you to configure the MCU IP address and
view system status information without connecting to any external device.
The first time you use the MGC-25, the IP Configuration screen is displayed.
To navigate within an LCD Display:
Using the arrow buttons next to the LCD display window, you can navigate
within an LCD display to choose options, view system status, modify the
MCU IP address, save data and cancel parameter modifications.
Chapter 2 - Hardware Description and Installation
• To scroll vertically in a display, use the up/down ( /) buttons.
• On some displays, OK and Cancel options appear . To select one of these
options, use the up/down ( /) and left/right ( / ) buttons to
highlight the desired option and then press the Select ( ) button to
execute the operation.
When modifying the parameters on the IP Configuration display, navigation
works differently.
2-3
MGC-25 Getting Started Guide
System Idle Display
When there are no actions being performed v ia the LCD Display or n o alarms
detected, the following information is displayed:
• Product Name
• IP Address
• Configuration Name
• Active Alarms Status
This display is shown whenever there have not been any actions performed
via the LCD Display for 30 seconds.
Main Menu
To access the Main Menu from the System Idle display, press any button.
2-4
The Main Menu in the LCD window includes four options:
• Active Alarms - displays network and system errors, if any
• Net Status - displays the status of each network connection
• IP Configuration - displays the IP address, Subnet Mask and Default
Gateway addresses. You can configure these values.
• System Reset - resets the system
T o access an option, scroll with the up/down ( / ) buttons until the desired
option is selected, and then press the Select ( ) button.
Chapter 2 - Hardware Description and Installation
Active Alarms
To access the Active Alarms, select the first option from the MGC-25 Main
menu.
If there are no active alarms, selecting the Active Alarms option shows the
System Idle display.
To scroll vertically through the Active Alarms, press the right ( ) button to
highlight the scroll bar and then use the up/down ( / ) buttons to scroll.
The possible alarms are described in Table 2-1:
Table 2-1: Alarms Shown in the LCD Display Window
Alarm Type Description
System
Errors
PRI Errors R - Red Alarm
LAN Errors L - Link Down - There is no signal from the network.
Major/Minor Alarm
The system has an error. To view details about the error: in the
MGC Manager, right-click the MCU icon, and then click Faults.
For details about Faults, see the MGC Administrator’s Guide,
Chapter 5.
No connection is detected. There are no physical or higher layer
protocols established. The line cannot be used for service when
a red alarm is detected. Check the network cable .
Y - Yello w Al arm
The system is receiving a “Far End Alarm Failure.” This failure
indicates that layer 1 and layer 2 protocols have been
established but the layer 3 protocol is not yet established. The
line cannot be used for service when a yellow alarm is detected.
Check the network cable and contact your service provider.
N - Normal
D - D Channel not established.
Check the network cable and contact your service provider.
N - Normal
2-5
MGC-25 Getting Started Guide
Table 2-1: Alarms Shown in the LCD Display Window
Alarm Type Description
Control
LAN errors
L - Link Down - There is no signal from the network.
N - Normal
T o return to the Main Menu, use the left/right ( / ) buttons to highlight the
OK option, and then press the Select ( ) button.
Net Status
The Net Status display lists all network links with their available statuses.
If there are no active alarms, selecting the Net Status op tion shows th e System
Idle display.
Network statuses are described in Table 2-1.
IP Configuration
The IP Configuration function is available in the Main Menu and is displayed
automatically the first time you access the system.
The IP Configuration display shows the IP address, Subnet Mask and Default
Gateway values of the system.
2-6
To modify these values, follow the instructions on page 3-1.
Chapter 2 - Hardware Description and Installation
To save the values and reset the system, use the left/right ( / ) buttons to
select OK, and then press the Select ( ) button.
Alternatively, to return to the Main Menu without saving changes, use the
left/right ( / ) buttons to select Cancel, and then press the Select ()
button.
The OK option appears only if a component has been modified.
When the cursor is on the first component of the IP address, you can press the
left arrow button to access the OK and Cancel options.
System Reset
The System Reset function is available from the Main Menu.
To reset the system, use the arrow buttons to select OK, and then press the
Select ( ) button.
To cancel, use the arrow buttons to select Cancel, and then press the Select
( ) button.
Manual System Reset
You can reset the system manually at any time by holding down the left ()
and right ( ) buttons simultaneously.
2-7
MGC-25 Getting Started Guide
Place the system on brackets that have been installed
according to rack manufacturer specifications
Place the system on a shelf that has been installed
according to rack manufacturer specifications
Hardware Installation
Installing the MGC-25 in a Rack
There are two methods to install the system in a rack:
• Install brackets supplied by the rack manufacturer on each side of the
rack on which the MGC-25 is placed. Secure the system by fastening
four screws to the rack on the front panel.
2-8
• Install a shelf supplied by the rack manufacturer. Place the MGC-25 on
top of the shelf. Secure the system by fastening four screws to the rack
on the front panel.
Placing the MGC-25 on a Desktop
Place the system on a secure, flat and clean surface and avoid placing
anything on top of the system.
Connecting Cables
Connect the following cables:
• Power cable - insert the connector firmly into the socket so that almost
all of the narrow section of the connector is inserted
• ISDN PRI or T1-CAS cables (optional)
• LAN network cable (optional)
• Control LAN cable (to the LAN network with MGC Manager PC)
Chapter 2 - Hardware Description and Installation
2-9
MGC-25 Getting Started Guide
Powering Up the System
1. Make sure the power cable is connected to the system and to a grounded
power outlet.
2. Press the power switch to “1” to start the system.
On the front panel of the MGC-25 the power indicator LED and the LCD
Display Window flash. The system startup may take up to five minutes.
Wait at least 10 seconds between turning the system off and turning it on. If you
turn the system off and then try to turn it on right away, the system will not allow
powering up for one minute.
2-10
Installing the
MGC Manager
Initial IP
Configuration
Connecting
to an MCU
Configuring the
Network Services
Defining an MCU
Starting the MGC
Manager
3
Initial System Setup
The MGC-25 requires basic configuration before you can start running
conferences.
Initial IP Configuration
The system is shipped with a default IP address: 129.254.4.8. Whe never the
system is turned on, the system checks the IP address. If the currently
defined IP address is 129.254.4.8, the system assumes that it has not been
configured and shows the IP Configuration parameters on the LCD window.
You can now enter the IP address allocated to the MCU using the LCD and
the arrow keys.
To configure the IP address of the MGC-25:
1. Open the panel for the LCD as shown:
The IP Configuration is displayed.
3-1
MGC-25 Getting Started Guide
Left/Right Buttons
Up/Down Buttons
2. Start by modifying the IP Address.
3. Using the up/down buttons, modify the numb er. The number value range
4. After modifying a component, press the Right arrow button to move to
5. Repeat steps 2 to 4 to modify the remaining components of the IP
Using the Left/Right buttons, move to the desired number to modify.
is 0-255. To scroll through the numbers by tens, keep the button pressed.
the next component to modify. Press the Left arrow button to return to a
previous component.
address.
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6. Press the Right arrow button to move to the Subnet Mask IP number. The
Subnet Mask is assigned values according to the IP address entered.
If you do not want to modify the Subnet Mask, press the Right arrow
button until you reach the Default Gateway number. If no additional
changes are required, skip to step 8.
7. Enter the IP address of the Default Gateway if the MCU is connected to a
network other than the one used by the PC running the MGC Manager.
8. After completing the modifications of all numbers, press the Right arrow
button ( ) until OK is selected, and then press the Select ( ) button.
A notification that the system will be reset is displayed.
9. Press the Select ( ) button to reset the system.
Installing the
MGC Manager
Initial IP
Configuration
Connecting
to an MCU
Configuring the
Network Services
Defining an MCU
Starting the MGC
Manager
Chapter 3 - Initial System Setup
Installing the MGC Manager
To set up conferences and to control the MGC unit you must install the MGC
Manager software on a PC. Up to 30 MGC Manager-enabled PCs can be
connected to each MGC-25. A single MG C Manager -enabled PC can manage
multiple MGC systems.
During the installation, default Reservation templates are installed.
The MGC-25 is shipped with a default IVR Service, default Entry
Queue Service, and a default conference profile. For information
about restoring these services when upgrading MCU software, refer
to the MGC Administrator’s Guide, Chapter 5.
To install the MGC Manager software:
1. Insert the software CD into the CD drive.
2. On the Start menu, click Run.
The Run dialog box opens.
3. Type D:\SETUP (where D is the name of the CD drive), and then click
OK.
The installation wizard starts and the License Agreement window opens.
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MGC-25 Getting Started Guide
4. Click Yes to agree to the terms of the agreement or No to exit the
5. Click Next.
installation.
If you clicked Yes, the Welcome window opens.
The User Information screen opens.
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6. Enter your name and the name of your company in the appropriate
boxes.
For a standard installation, en ter Polycom in the Serial box.
7. Click Next.
Follow the on-screen instructions to complete the installation process.
Chapter 3 - Initial System Setup
At the end of the installation procedure, the Setup Complete window
opens.
8. Click Finish.
The MGC Manager software is now installed on your computer.
3-5
MGC-25 Getting Started Guide
Installing the
MGC Manager
Initial IP
Configuration
Connecting
to an MCU
Configuring the
Network Services
Defining an MCU
Starting the MGC
Manager
Main Menu
Toolbars
Status pane
Monitor pane
Browser
pane
Starting the MGC Manager
The MGC Manager can connect to several MGC units simultaneously. The
first time you run the MGC Manager application, or when a new MCU is
added to your configuration, you must first define each MCU’s IP address and
listening port number.
The MGC unit has to be installed and its IP address properly configured
before defining its connection parameters in the MGC Manager
application. For details, see “Initial IP Configuration” on page 3-1 in this
guide.
To define an MGC connection:
• On the Start - Programs menu, click MGC Manager ver 9.0, and then
click MGC Manager ver 9.0 to start the application.
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The MGC Manager main window opens.
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