Polycom DOC2231A User Manual
MGC+50/MGC+100
Getting Started Guide
Version
9.0.4
| August 2010 | DOC2231A
Trademark Information
Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s
products are trademarks and/or service marks of Polycom, Inc., and are registered and/or
common-law marks in the United States and various other countries.
All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending
patent applications held by Polycom, Inc.
© 2010 Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
Under the law, reproducing includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with
respect to the software contained within its products. The software is protected by United States
copyright laws and international treaty provision. Therefore, you must treat the software like any
other copyrighted material (e.g., a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc.,
is not responsible for printing or clerical errors. Information in this document is subject to change
without notice.
Regulatory Notices
United States Federal Communication
Commission (FCC)
Part 15: Class A Statement. This equipment has
been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC
Rules. T est limits are designed to provide reasonable
protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate
radio-frequency energy and, if not installed and used
in accordance with the instruction manuals, may
cause harmful interference to radio communications.
Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the
user will be required to correct the interference at his
or her own expense.
Part 68: Network Registration Number. This
equipment is registered with the FCC in accordance
with Part 68 of the FCC Rules. This equipment is
identified by the FCC registration number.
If requested, the FCC registration Number and REN
must be provided to the telephone company.
Any repairs to this equipment must be carried out by
Polycom Inc. or our designated agent. This
stipulation is required by the FCC and applies during
and after the warranty period.
United States Safety Construction Details:
• Unit is intended for RESTRICTED ACCESS
LOCATION.
• Unit is to be installed in accordance with the
National Electrical Code.
• The branch circuit overcurrent protection shall
be rated 20 A for the AC system.
• This equipment has a maximum operating
ambient of 40°C, the ambient temperature in
the rack shall not exceed this temperature.
• To eliminate the risk of battery explosion, the
battery should not be replaced by an incorrect
type.
Dispose of used batteries according to their
instructions.
CE Mark R&TTE Directive
Polycom Inc., declares that the MGC+50 and
MGC+100 with NET-8 card is in conformity with the
following relevant harmonized standards:
EN 60950: 1992 Including Amendments 1,2,3 & 4
EN 55022: 1994
EN 50082: 1997
Following the provisions of the Council Directive
1999/CE on radio and telecommunication terminal
equipment and the recognition of its conformity.
Canadian Department of Communications
This Class [A] digital apparatus complies with
Canadian ICES-003.
Notice: The Industry Canada label identifies certified
equipment. This certification means that the
equipment meets telecommunication network
protective, operational and safety requirements as
prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The
Department does not guarantee the equipment will
operate to the user's satisfaction.
Before installing this equipment, users should ensure
that it is permissible to be connected to the facilities
of the local telecommunications company. The
equipment must also be installed using an acceptable
method of connection. The customer should be
aware that compliance with the above conditions may
not prevent degradation of service in some situations.
Repairs to certified equipment malfunctions, may give
the telecommunications company cause to request
the user to disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe
system, if present, are connected together. This
precaution may be particularly important in rural
areas.
Caution: Users should not attempt to make such
connections themselves but should contact the
appropriate electric inspection authority or electrician,
as appropriate.
Regulatory Notices
Singapore Certificate
MGC+100 --- Complies with IDA standards G1260-05
MGC+50 --- Complies with IDA standards G1261-05
Taiwan Certificate
Russian Communication Certificate
The MGC+100 and MGC+50 comply with the
Russian Ministry of Communication requirements
stated in certificate OC/1-MM-15.
Table of Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Network Equipment, Numbers and Addresses . . . . . . . . . . . . . . . . . . 1-2
Overview of the Getting Started Guide . . . . . . . . . . . . . . . . . . . . . . . 1-3
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
MGC+100 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Inspecting the MGC+/ReadiManager IAM Package Contents . . 2-2
System Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
General Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Rack Mount Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Polycom MGC+/ReadiManager Precautions . . . . . . . . . . . . . . . 2-3
Unpacking and Positioning the MGC+100 . . . . . . . . . . . . . . . . . 2-4
Mounting the MGC+100 in a 23” Rack . . . . . . . . . . . . . . . . . . . 2-6
MGC+50 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Unpacking and Positioning the MGC+50 . . . . . . . . . . . . . . . . . . 2-7
Mounting the MGC+50 on a Rack . . . . . . . . . . . . . . . . . . . . . . . 2-9
Connecting and Setting Up the MGC+100/MGC+50 . . . . . . . . . . . 2-10
Connecting to the Power Source . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Connecting the MGC+100/MGC+50 to the Local Network . . . 2-11
Connecting the MGC+ to the Conferencing Network . . . . . . . . 2-11
Connecting the MGC+ to the ISDN/ T1-CAS Network . . . 2-11
Connecting the MGC+ to the IP Network . . . . . . . . . . . . . 2-13
First Entry MGC+ Control Unit (CU) IP Configuration . . . . . . . . . 2-14
Using the Compact Flash Disk with the LAN.CFG File . . . . . . 2-14
Using a Cross-over Hub Cable and a Laptop to Connect to the MCU
Locally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Using a Keyboard and Monitor Attached to the MGC+ unit . . 2-19
MGC+ Softw a re In s ta l la tion and Configuratio n . . . . . . . . . . 3-1
Initial ReadiManager IAM Configuration . . . . . . . . . . . . . . . . . . . . . 3-1
Installing the MGC Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Starting the MGC Manager Application . . . . . . . . . . . . . . . . . . . . . . . 3-4
MGC+50/MGC+100 Getting Started Guide
i
Defining the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Connecting to an MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Configuring the Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Defining the Network Services . . . . . . . . . . . . . . . . . . . . . . 3-8
About Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
On-Demand (Reservation-less) Conferencing . . . . . . . . . . . . . . . . . . 4-1
Ad Hoc Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Meeting Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Scheduled Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Video Conference Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Entry Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Reservation Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Default Reservation Tem plates . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Starting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Viewing the Conference Dial-in Properties . . . . . . . . . . . . . . . . 5-4
Connecting to a Conference/Entry Queue . . . . . . . . . . . . . . . . . . . . . 5-5
Dialing-in to a Conference/Entry Queue . . . . . . . . . . . . . . . . . . 5-5
Monitoring On Going Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
General Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Monitoring a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Listing Participants in the Browser and Status Panes . . . . 5-10
Participant Level Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Operations Performed During On Going Conferences . . . . . . . . . . 5-13
Adding a Participant to a Conference . . . . . . . . . . . . . . . . . . . . 5-13
Defining Dial-out Participants . . . . . . . . . . . . . . . . . . . . . . 5-13
Making Dial-Out Connections . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Disconnecting Participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Muting a Participant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Locking and Unlocking a Conference . . . . . . . . . . . . . . . . . . . 5-21
Changing the Conference Duration . . . . . . . . . . . . . . . . . . 5-22
Terminating a Conference Manually . . . . . . . . . . . . . . . . . 5-24
Changing the Layout in a Continuous Presence Conference . . 5-25
ii
MGC+50/MGC+100 Getting Started Guide
Defining a New Audio Conference . . . . . . . . . . . . . . . . . . . . . 6-1
Defining a New Audio Only Entry Queue . . . . . . . . . . . . . . . . . . . . . 6-1
Defining an On Going Audio Conference . . . . . . . . . . . . . . . . . . . . . 6-5
Defining a New Audio Only Meeting Room . . . . . . . . . . . . . . . . . . . 6-9
Defining a New Video Conference . . . . . . . . . . . . . . . . . . . . . 7-1
Defining a New Video Entry Queue . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Setting an Entry Queue as Default . . . . . . . . . . . . . . . . . . . . . . . 7-4
Creating a Target Conference from an Entry Queue . . . . . . . . . . . . . 7-5
Creating an On Going Video Conference . . . . . . . . . . . . . . . . . . . . . . 7-6
Defining a New Video Meeting Room . . . . . . . . . . . . . . . . . . . . . . . 7-12
Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Resource Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Resources Report - Network Resources . . . . . . . . . . . . . . . . . . . 8-3
Resource Report - Network Resources Details . . . . . . . . . . . 8-4
Resources Report - Media Resources . . . . . . . . . . . . . . . . . . . . . 8-5
Media Resources Area Parameters Description . . . . . . . . . . 8-5
Port-Unit Allocation Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Listing the Installed Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
MCU Faults Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Reset MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Obtaining Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
iii
iv
Before You Begin
This Getting Started Guide provides information on the installation and
basic operation of your MGC+50/100. For more information on defining
and running conferences, defining IVR services and managing the system,
refer to the MGC Manager User’s Guide Volumes I & II and the MGC
Administrator’s Guide. References to the relevant chapters of these guides
are included throughout this Getting Started Guide
The term ReadiConvene, used in this documen tation, refers to t he combined
MGC+ unit with the installed Polycom® ReadiManager™ Integrated
Application Module (IAM). It provides func tionalit y of both the MGC+ uni t
and the ReadiManager™.
System Overview
The MGC+50 and MGC+100 are high performance, high capacity multinetwork solutions that provides you with feature-rich, and easy-to-use
multipoint voice, video and gateway conferencing.
The system meets International Telecommunication Union Telecommunication Standardization Sector, (ITU-T, formerly CCITT)
standards for multipoint multimedia bridging devices, and meets ETSI
standards for telecommunication products.
The flexible architecture in the system is designed to accommodate users’
changing multipoint needs. This system utilizes a modular “universal slot”
platform that allows the formation of different configurations based on
users’ individual port capacity and functionality requirements.
1
1-1
Chapter 1 - Before You Begin
Network Equipment, Numbers and Addresses
Obtain the following information from your network administrato r:
• IP address for the MGC+50/MGC+100
• Subnet Mask for the MGC+50/MGC+100
• Default Gateway IP address (optional)
• Gatekeeper IP address, if applicable
• DNS IP address, if applicable
• SIP server IP address, if applicable
For ISDN configurations, obtain the following equipment and information
from your network service provider:
• PRI line(s) or Leased Line(s)
• Directory number range(s)
• Switch Type
• Line Coding
• Line Framing
• Numbering Plan
• Numbering Type
1-2
If the MGC+50/100 ha s to be conn ected to the public ISDN network, an external
CSU or similar equipment is needed.
MGC+50/MGC+100 Getting Started Guide
Overview of the Getting Started Guide
The MGC+50/MGC+1 00 Getting Started Guide includes the following
topics:
Chapter 1 - Before You Begin
This chapter includes the following:
• System Overview
• System Specifications
• General Site Requirements - Ne twork Equipment, N umbers and
Addresses
Chapter 2 - MGC+ Unit Hardware Installation
This chapter includes instructions on how to:
• Unpacking and install the MGC+ unit
• Configure the initial IP of the system
Chapter 3 - Software Installation and Configuration
This chapter includes instructions on how to:
• Install the MGC Manager
• Configure the MGC Manager to work with your MGC+50/MGC+100
• Configure the network services for ISDN and IP connections
Chapter 4 - Conference Types
This chapter describes the major types of conferences that can be scheduled
on the MCU, such as Reservationl ess (Ad Hoc) confer ences, Meeting Rooms,
video conferences, Audio Only conferences and Entry Queues.
Chapter 5 - Basic Operation
This chapter includes instructions on how to:
• Start a conference from the default conference templates
• Monitor On Going Conferences
• Perform basic operations during an On Going Conference
1-3
Chapter 1 - Before You Begin
Chapter 6 - Defining a New Audio Conference
This chapter includes instructions on how to:
• Define the basic parameters of a new Audio Only Entry Queue
• Define a new Standard Audio Only conference
• Define an Audio Only Meeting Room
Chapter 7 - Defining a New Video Conference
This chapter includes instructions on how to:
• Define the basic parameters of a new Video Entry Queue
• Define the basic parameters of a new Video Conference
• Define a Me eting Room
Chapter 8 - Management Tools
This chapter describes the basic management tools for the MGC+50/
MGC+100:
• Resource Report
• Cards Management
• MCU Faults report
• Reset MCU.
1-4
This is an example of the notes that you may encounter throughout this guide.
Hardware Installation
This chapter describes the unpacking and connection of both the MGC+50
and the MGC+100, to the ISDN, T1-CAS, IP, MPI (seria l) network(s) and to
the operator workstation (P C).
2
Hardware
Installation
First Entry MCU
IP Configuration
MGC Manager
Software
Installation
MGC Unit
Definition in the
MGC Manager
Network Services
Definition
Database
Configuration
MGC+ Getting Started Guide, Chapter 2
MGC+ Getting Started Guide, Chapter 2
MGC+ Getting Started Guide, Chapter 3
MGC+ Getting Started Guide, Chapter 3
MGC+ Getting Started Guide, Chapter 3
MGC+ User’s Guide - Volume II,
Chapter 6
Figure 2-1: Installation and Configuration Workflow - Hardware Installation
2-1
Chapter 2 - Hardware Installation
MGC+100 Hardware Installation
Inspecting the MGC+/ReadiManager IAM Package Contents
You should inspect the shipped box and note if it was damaged in any way. If
the box items show damage, you should file a damage claim with the carrier
who delivered it.
When deciding on a setup location for the MGC+, refer to the section
“System Safety” on page 2-2.
Disclaimer
Polycom is not responsible for damage sustained during shipment of this
product.
System Safety
This section includes the foll ow topics related to system safety:
• “General Safety Precautions” on page 2-2
• “Rack Mount Safety Precautions” on page 2-3
• “Polycom MGC+/ReadiManager Precautions” on page 2-3
General Safety Precautions
Follow these rules to ensure general safety:
• Keep the area around the Polycom ReadiConvene clean and free of
clutter.
• The MGC+50 weighs approximately 24 kg (53 lbs) and the MGC+100
weighs approximately 48 kg (106 lbs). When lifting the system, two
people at either end should lift slowly with their feet spread out to
distribute the weight. Always keep your back straight and lift with your
legs.
2-2
Rack Mount Safety Precautions
The following precautions should be followed with regards to rack mount
safety:
• Decide on a suitable location for the equipment rack that will hold the
MGC+ unit. It should be situated in a clean, dust-free area that is well
ventilated. Avoid areas where heat, electrical noise and electromagnetic
fields are generated. You will also need it placed near a grounded power
outlet.
• Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on them.
• In a single rack installation, stabilizers should be attached to the rack.
• In multiple rack installations, the racks should be coupled together.
• Always make sure the rack is stable before extending a component from
the rack.
• You should extend only one component at a time - extending two or more
simultaneously may cause the rack to become unstable.
• Before you install the rails, determine the placement of each component
in the rack.
• Install the heaviest server compone nts on the bottom of the rack firs t, and
then work up.
• Allow the power supply units to cool before touching them.
• Always keep the rack’s front door and all the blade’s panels and
components closed when not servicing, to maintain proper cooling.
MGC+50/MGC+100 Getting Started Guide
Polycom MGC+/ReadiManager Precautions
The following precautions should be followed with regards to installation of
the ReadiConvene:
Use a regulating uninterruptable power supply (UPS) to protect the MGC+
from power surges and voltage spikes, to keep your MCU and Readi Manag er
IAM operating in case of a power failure.
2-3
Chapter 2 - Hardware Installation
C
Unpacking and Positioning the MGC+100
To unpack and position the MGC+100:
1. When you receive your MGC+100, inspect the equipment for damage
and verify that the components match the packing slip. If you did not
receive a component or if there is damage to the system, notify your
service representative immediately.
Wood Packing
Lock in Closed Position
Lock in Open Position
Figure 2-1: MGC+100 package
ase
Carrying Strap
2. Place the MGC+100 unit on a stable flat surface in a location that meets
the MGC+ environment requirements, which are:
2-4
— Operating temperature: 10°–40°C (50°–104°F) or 10°–35°C
(50°–95°F) when installed in a 19” rack
— Humidity: 15%–90% non-condensing
— Altitude: Up to 3,000m (10,000ft)
— ESD: +8 kV
MGC+50/MGC+100 Getting Started Guide
C
3. Release the clasp locks at the bottom, and lift the MGC+100 top cover.
Wood Packing
Foam Block
ase
Foam Block
Figure 2-2: Unpacking the MGC+100
4. Lift the MGC+100 unit and remove the packaging material.
5. Lower the MGC+100 unit, placing it on the surface.
If the MGC+100 is a standalone unit, place it on a flat surface. If you are
rack mounting the MGC+100, allow a minimum clearance of 3” above
the unit.
2-5
Chapter 2 - Hardware Installation
Mounting the MGC+100 in a 23” Rack
The MGC+100 can be mounted in a 23” rack using the two mounting plates
that are pre-installed on the unit.
1. Make sure that the MCU is turned OFF and it is disconnected from the
AC power.
2. Place the MCU in a 23” rack and support i t, screw the mounting brackets
to the rack securing it with bolts and
self-locking nuts (which the client provides).
When the unit is installed on a rack, the rack must be properly grounded to the
central office ground. The rack must be grounded with two-hole compressiontype connectors using copper conductors (tinned or untinned). Wire, bus bar or
braided strap connectors are acceptable.
If the MGC+100 was shipped without the two mounting plates that are
usually pre-installe d, refer to the MGC+ Hardware and Installation Manual,
Chapter 2 for a detailed description of the installation process.
For a detailed description of mounting the MGC+100 in a 19” rack, see the
MGC+ Hardw are and Installation Manual, Chapter 2 .
2-6
MGC+50 Hardware Installation
C
Unpacking and Positioning the MGC+50
To unpack and position the MGC+50:
1. When you receive your MGC+50, inspect the equipment for damage and
verify that the components match the packing slip. If you did not receive
a component or if there is damage to the system, notify Polycom
immediately.
MGC+50/MGC+100 Getting Started Guide
Wood Packing
Lock in Closed Position
Lock in Open Position
Figure 2-3: MGC+50 package
ase
Carrying Strap
2. Place the MGC+50 unit on a stable flat surface in a location that meets
the MGC+50’s environment requirements, which are:
— Operating temperature: 10°–40°C (50°–104°F)
— Humidity: 15%–90% noncondensing
— Altitude: Up to 3,000m (10,000ft)
— ESD: +8 kV
2-7
Chapter 2 - Hardware Installation
C
3. Release the clasp locks at the bottom, and lift the MGC+50 top cover.
Wood Packing
Foam Block
Foam Block
ase
2-8
Figure 2-4: Unpacking the MGC+50
4. Lift the MGC+50 unit and remove the package base.
5. Lower the MGC+50 unit, placing it on the surface.
If you are rack mounting the MGC+50, allow a minimum clearance of 3
inches above the unit.
Mounting the MGC+50 on a Rack
The MGC+50 can be mounted in a 19” rack using the two mounting plates
that are usually pre-installed.
To install and mount the MGC+50:
• Place the MGC+50 in a 19” rack and while supporting it, screw the
mounting brackets to the rack securing it with nuts.
MPI Box
R
POLYCOM
MGC+
Power
Power
Flash Memory
Flash Memory
Mounting
Plate
Shut Down
Reset
HD
Major
Remove Server
Minor
Power
Out
MGC+50/MGC+100 Getting Started Guide
Line 1
Line 2
Line 3
Line 4
Line 5
Line 6
Line 1
Line 7
Line 8
Line 2
2-9
Chapter 2 - Hardware Installation
Connecting and Setting Up the MGC+100/ MGC+50
To Connect the MGC+100/ MGC+50 to the network and power source and
set up the system the following procedures are performed:
• Connecting the MGC+ uni t to the power source (AC inlet)
• Connecting the MGC+ unit to the LAN Network
• Connecting the MGC+ unit to the network(s)
Connecting to the Power Source
You can connect to an AC Inlet power supply at your site. It is important to
follow these steps.
The following restrictio ns apply to the c onducto rs and connectors t hat may be
used to ground the unit when rack mounted:
• When using bare conductors, they must be coated with an appropriate
antioxidant compound before crimp connections are made. Tinned,
solder-plated or silver-plated connectors do not have to be prepared in
this manner.
• The same bolt assemblies should not secure multiple connectors.
• Listed fastening hardware must be compatible with the materials being
joined and must be preclude l oosening, deteri oration and e lectrochemical
corrosion of the hardware and joint materials.
2-10
To connect to the AC Inlet:
1. Make sure the power switch is OFF. Insert the power cable into the
power connector on the rear panel of the MGC+100 unit.
Main Switch
AC Inlet
2. Insert the power cable into the power source socket.
MGC+50/MGC+100 Getting Started Guide
3. Turn on the power by pressing on the power switch located on the rear
panel of the MGC+100/ MGC+50 unit.
Connecting the MGC+100/MGC+50 to the Local Network
The MGC+ must be connected to the local LAN network to enable
communication between the MGC+ unit and the PC workstations running the
MGC Manager application.
Connect one end of a network cable to the LAN connector on the rear I/O
panel of the MGC+ Control Module and the other end to the network.
LAN
VGA
MOUSE
KEYBOARD
Connecting the MGC+ to the Conferencing Network
The installati on of th e M PI box on the MGC+ unit and the c onn ec tion to the MPI
Network module are described in the MGC+ Hardware and Installation Manual,
Chapter 2.
Connecting the MGC+ to the ISDN/ T1-CAS Network
The ISDN network is optional. If the MGC+ has to be connected to the public
ISDN network then an external CSU or similar equipment is needed.
T1-CAS network is optional. It allows you to connect Audio Only participants to
conferences via T1-CAS lines. It uses the same network connections as ISDN
and the procedure described below is applicable to both ISDN and T1-CAS
lines.
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Chapter 2 - Hardware Installation
p
To connect the MGC+ to the ISDN network or T1-CAS Network:
• Connect the 8-pin RJ-45 connector of the network cable to the NET
RJ-45 jack on the rear panel of the MGC+. Repeat this step for each of
the ISDN network lines to be connected to the Network Interface card
installed in the MCU.
ISDN network
connection
ISDN Network connection
for 4 spans
ISDN Network connection
for 8 s
ans
Figure 2-5: ISDN network conne ction
Leased lines should be connected using an adapter with a screw
connector with solid conductor wires or a similar adapter.
• Connect one side of the adapter to the NET RJ-45 jack on the rear panel
of the MGC+. Then connect the leased line wires to the other side of the
adapter.
The ISDN and T1-CAS network properties must be defined in the Network
Services. For details, see the MGC+ Administrator’s Guide, Chapter 3.
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MGC+50/MGC+100 Getting Started Guide
Connecting the MGC+ to the IP Network
If an IP network Interface card is installed in the MGC+, connect the 8-pin
RJ-45 connector of the LAN networ k cable to the LAN-32 3 RJ-45 jac k on the
rear panel of the MGC+.
Figure 2-6: LAN IP network connection
The IP network properti es mu st be defined in the Network Servic es , Fo r de t ail s,
see MGC+ Administrator’s Guide, Chapter 3.
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Chapter 2 - Hardware Installation
First Entry MGC+ Control Unit (CU) IP Configuration
The MCU is delivered with a default IP address: 129.254.4.8. At this point
you cannot communicate with the MCU f rom th e MGC Manager ap plica tion,
as the IP address is incorrect. You must change this IP address to the IP
address appropriate for your site’s network. There are three methods to
modify the default IP address:
• Using the Compact Flash with an updated LAN.CFG file
• Using a cross-over hub cable and a laptop to connect to the MCU locally
• Using a keyboard and monitor attached to the MCU
Using the Compact Flash Disk with the LAN.CFG File
The MCU is delivered with a Compact Flash disk t hat contains a LAN.cfg file
with the default IP address. Using a USB to Compact F lash ada ptor (suppl i ed
with the MGC+ accessory kit) connect to any PC and alter the LAN.cfg file.
To update the LAN.cfg File:
1. Insert the Compact Flash disk into the Compact Flash adaptor and using
a text editor application, open the LAN.cfg file stored on the Compact
Flash disk.
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2. Using a text editor application, edit the following parameters:
:
MGC+50/MGC+100 Getting Started Guide
Table 2-1: IP Configurati on Options
Option Description
IP Address The system displays the currently defined IP address.
Enter the IP address allocated to the MCU by the
network administrator.
Subnet Mask Enter the Subnet Mask of the MCU.
Default Gateway Enter the IP Address of the default gateway/router.
Make sure no blank spaces occur at the end of each line.
3. Save the changes in the LAN.cfg file.
4. Use the Microsoft Unplug or Eject Hardware procedure prior to
removing the Flash disk.
Failure to stop the hardware properly can result in a corrupt Compact Flash disk.
When the disk fails, a replacement is required.
5. Remove the Compact Flash disk from the reader.
6. Insert the Compact Flash disk into the Compact Flash slot of the MGC+
Control Module.
7. Press the Reset button on the MGC+ unit.
The Options menu appears.
8. Press 1, to Change the MGC+ IP Settings.
If no monitor is connected, the automatic default time-out (15 seconds) selects
option 1.
The Flash Memory LED must be active and flash.
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Chapter 2 - Hardware Installation
9. Press the Eject button.
Once the message “1 File(s) copied” is displayed on screen, the
Flash Memory LED no longer flashes.
Do not press the Eject button while the Flash Memory LED is flashing.
10. Remove the Compact Flash disk from the Compact Flash slot on the
MGC+ Control Module and press the Reset button on the MGC+.
11. Connect the MCU to your site’s networ k.
12. Install the MGC Manager and start this application. For more
information, see Chapter 3, “Starting the MGC Manager Application”
on page 3-4.
13. In the MGC Manager, define a new MCU using the IP address you have
entered in the LAN.CFG file. For more information, see Chapter 3,
“Defining the MCU” on page 3-5.
Using a Cross-over Hub Cable and a Laptop to Connect to the MCU Locally
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1. Connect a cross-over hub cable between the laptop LAN connection to
the LAN connection of the control unit on the rear panel of the MCU.
2. On the laptop Start menu, click Control Panel ->Network Connection>Local Area Connection.
3. In the Local Ar ea Con necti on - General di alog bo x
button
.
4. In the Local Area Connection Properties dialog box, click Use the
following IP address, and define the address of the laptop as part of the
same network segment as the MCU. For example, 129.254.4.7.
5. Click OK.
6. Install the MGC Manager and start this application. For more
information, see Chapter 3, “Starting the MGC Manager Application”
on page 3-4.
7. Define the MCU using the default IP address (129.254.4.8). For more
information, see Chapter 3, “Defining the MCU” on page 3-5.
, click the Properties
MGC+50/MGC+100 Getting Started Guide
8. In the MCUs list, double-click the MCU icon to connect to it.
9. Modify the IP address of the MCU unit as allocated by the network
administrator. This is the IP address with which the MCU is identified on
the LAN and not its definition in the MGC Manager application:
a. Right-click th e MCU icon, and then click IP Configuration.
The IP Configuration dialog box opens.
b. The following parameters may be modified:
c. Click OK.
10. Press the Reset button on the MGC+ unit.
11. Disconnect the MCU from the local network that you have created.
12. Connect the MCU to your site’s network.
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Chapter 2 - Hardware Installation
13. In the MGC Manager application, modify the MCU definition:
a. Right-click the MCU icon, and then click Properties.
Table 2-2: IP Configuration Options
Option Description
IP Address The system displays the currently defined IP
address. Enter the IP address allocated to the
MCU by the network administrator.
Subnet Mask Enter the Subnet Mask of the MCU.
Default Gateway Enter the IP Address of the default gateway/
router.
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