Polycom DMA 7000 User Manual

Polycom® DMA™ 7000 System Getting Started Guide

v. 2.3 | February 2011 | 3725-76311-020D

Trademark Information

Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are
trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United
States and various other countries.

All other trademarks are the property of their respective owners.

Java is a registered trademark of Oracle and/or its affiliates.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.

End User License Agreement

Use of this software constitutes acceptance of the terms and conditions of the Polycom DMA 7000 system end-user
license agreement (EULA).

The EULA is included in the release notes document for your version, which is available on the Polycom Support
page for the Polycom DMA 7000 system.

© 2011 Polycom, Inc. All rights reserved.
Polycom, Inc.

4750 Willow Road
Pleasanton, CA 94588-2708
USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing
includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the
software contained within its products. The software is protected by United States copyright laws and international
treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound
recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.

ii

Contents

Polycom® DMA™ System Server Setup . . . . . . . . . . . . . . . . . 1

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

End User License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Collect Necessary Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Complete the First-Time Setup Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Unpack and Install the Hardware Components . . . . . . . . . . . . . . . . . . . . . . . 6

Configure the Polycom DMA System Server(s) . . . . . . . . . . . . . . . . . . . . . . . 7

Alternate Procedure: Configure the Polycom DMA System Server(s)

Without Using the USB Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

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DMA Getting Started Guide

iv Polycom, Inc.

Polycom® DMA™ System Server Setup

The sections below describe the steps required to perform the initial setup of a
Polycom
platform server or two-node server cluster.

If you’re installing a new server to expand a single-node system into a two-node
cluster, see “Adding a Second Server” in the Polycom DMA Operations Guide or
online help.

At the end of this procedure, you will have successfully logged into the
Polycom DMA system and be ready to finish configuring the system,
including setting up users and MCUs, integrating with an enterprise directory,
configuring signaling, and completing other configuration tasks.

®

Distributed Media Application™ (DMA™) multipoint conference

End User License Agreement

Use of this software constitutes acceptance of the terms and conditions of the
Polycom DMA 7000 system end-user license agreement (EULA).

The EULA is included in the release notes document for your version, which
is available on the Polycom Support page for the Polycom DMA 7000 system.

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DMA Getting Started Guide

Collect Necessary Materials

Before you install a Polycom DMA system, collect these materials:

• Polycom DMA system server shipment

• Completed First-Time Setup Worksheet

• PC running Microsoft® Windows® (XP Pro or Vista) with:

— USB port

— Java™ 1.6 or newer

— Microsoft Internet Explorer® 7 or newer, or Mozilla Firefox® 3 or

newer

— Adobe® Flash® Player 9.0.124 or newer

Complete the First-Time Setup Worksheet

Before you begin system setup, fill out the My System Values column of this
worksheet.

First-Time Setup Worksheet

System Configuration
Information My System Values Description

One node or two? For a single-node system, skip the Node 2

section below.

Separate management
and signaling
interfaces, or
combined?

IPv4, IPv6, or both? Complete the appropriate address fields

Node 1

Management host
name

If the same network will be used for both
management (administrative access) and
signaling, skip the signaling IP addresses
and the Shared Signaling Network
Settings section below.

below for your choice.

Local host name of the first (or only)
Polycom DMA system server’s
management (or combined) interface.

Must be a valid host name: the letters a - z
(case-insensitive), digits 0 - 9, and internal
hyphens are allowed.

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Polycom® DMA™ System Server Setup

System Configuration
Information My System Values Description

Management IPv4 Static, physical IP address(es) for the first

Management IPv6

Signaling IPv4 Static, physical IP address(es) for the first

Signaling IPv6

Node 2

(or only) server’s management (or
combined) interface.

(or only) server’s signaling interface.

Management host
name

Management IPv4 Static, physical IP address(es) for the

Management IPv6

Signaling IPv4 Static, physical IP address(es) for the

Signaling IPv6

Shared Management Network Settings Required even for single-node installation.

Virtual management
host name

Virtual management
IPv4

Virtual management
IPv6

Subnet mask Network mask that defines the

Local host name of the second server’s
management (or combined) interface.

Must be a valid host name: the letters a - z
(case-insensitive), digits 0 - 9, and internal
hyphens are allowed.

second server’s management (or
combined) interface.

second server’s signaling interface.

Local host name of the virtual
management host.

IP address(es) of the virtual management
host.

subnetwork of the system’s management
interface.

IPv6 prefix length IPv6 CIDR value.

IPv4 gateway IP address of the gateway server used to

route network traffic outside the subnet.

Auto-negotiation Yes or no. If no, indicate speed and full or

half duplex.

Shared Sigaling Network Settings Needed only if signaling network is

separate. In that case, required even for
single-node installation.

Virtual signaling host
name

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Local host name of the virtual signaling
host.

DMA Getting Started Guide

System Configuration
Information My System Values Description

Virtual signaling IPv4 IP address(es) of the virtual signaling

Virtual signaling IPv6

Subnet mask Network mask that defines the

IPv6 prefix length IPv6 CIDR value.

IPv4 gateway IP address of the gateway server used to

Auto-negotiation Yes or no. If no, indicate speed and full or

General System Network Settings

DNS search domains Space- or comma-separated list of fully

host.

subnetwork of the system’s signaling
interface.

route network traffic outside the subnet.

half duplex.

qualified domain names to query on the
DNS servers to resolve host names
(optional). The system domain is added
automatically; you don’t need to enter it.

DNS 1 IP address of the primary Domain Name

System server.

Optional, but strongly recommended. At
least one DNS server is required in order
to import global groups from an enterprise
directory and for CMA integration.

DNS 2 IP address of a second DNS server

(optional).

DNS 3 IP address of a third DNS server

(optional).

Domain Fully qualified domain name for the

system (optional).

Signaling DSCP The DSCP value is used to classify

packets for quality of service (QoS)
purposes. If you’re not sure what value to
use, leave the default of 0.

Default IPv6 gateway The interface to use for accessing the

IPv6 gateway, generally eth0. Optionally,
the gateway’s address and the interface,
specified as:

<IPv6_address>%eth0

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Polycom® DMA™ System Server Setup

System Configuration
Information My System Values Description

Default IPv4 gateway In split network configuration, select which

of the two networks’ gateway servers is
the default.

Your choice depends on your network
configuration and routing. Typically, unless
all the endpoints, MCUs, and other
devices that communicate with the system
are on the same subnet, you’d select the
signaling network.

System Time

Time zone Time zone in which the system resides.

NTP server #1 IP address of the primary NTP time server

(optional, but strongly recommended).

NTP server #2 IP address of a second NTP time server

(optional).

NTP server #3 IP address of a third NTP time server

(optional).

Routing Configuration If you know you need to set up a special

network routing rule or rules, specify the
information below for each rule.

In a split network configuration, routing
rules are necessary for proper routing of
network traffic.

Destination The destination network mask for this

route.

Length The destination CIDR subnet.

Interface In split network configuration, specify the

interface for this route.

Via IP address of router for this route.

Optional, and only needed for non-default
routers.

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DMA Getting Started Guide

Unpack and Install the Hardware Components

The Polycom DMA system uses either one or two Polycom-branded Dell
servers.

To unpack and install the hardware

1 If you purchased Polycom RMX conference platforms (MCUs) with your

Polycom DMA system servers, unpack and install them as described in
the Getting Started Guide for the model you purchased.

2 Examine the Polycom DMA system shipping containers for damage.

Polycom is not responsible for damage sustained during shipment of this
product.

3 Open and review the container packing slips.

4 Open the containers and examine the contents. A single-node Polycom

DMA system shipment includes:

— 1 Polycom DMA system server

— 2 power cords

— 1 rack-mount kit (four-post)

— 1 bezel key

— 1 server documentation set

— 1 copy of this Polycom DMA System Getting Started Guide

— 1 Polycom DMA system installation disk (included for recovery

purposes; the software on the disk is already installed on the server)

— 1 USB memory stick containing the Polycom DMA USB Configuration

Utility

— 2 crossover Ethernet cables, short and long (not used for single-server

system)

— Your license documents

If you ordered the optional 2-post rack mounting kit, it’s in a separate box.

A two-node system shipment contains a second set of the above items.

5 Examine the contents for damage.

If you find damage, file a claim with the delivery carrier. Polycom is not
responsible for damage sustained during shipment.

6 Remove all of the components from their containers.

7 Install the Polycom DMA server(s) according to the server

documentation. To rack-mount a server, refer to the Rack Installation
Guide and use the brackets provided.

8 Connect the Polycom DMA server(s) to the network:

6 Polycom, Inc.

Polycom® DMA™ System Server Setup

a Connect the GB 1 Ethernet port of each server to the enterprise

network to be used for management (or combined) traffic.

This is the eth0 network interface, which must be used for this
purpose.

b For a split network configuration, connect the GB 3 Ethernet port of

each server to the network to be used for signaling traffic.

This is the eth2 network interface, which must be used for this
purpose.

c For a two-node system, connect one of the provided crossover cables

between the GB 2 ports of the two servers.

This is the eth1 network interface, which must be used for this
purpose.

Don’t turn on the server(s) at this time.

9 Remove the bezel(s) from the server(s).

Configure the Polycom DMA System Server(s)

You configure the Polycom DMA system server(s) using the Polycom DMA
USB Configuration Utility on the USB memory stick.

To configure the system server(s) without using the USB memory stick, see

“Alternate Procedure: Configure the Polycom DMA System Server(s) Without Using
the USB Stick” on page 11.

To configure the Polycom DMA system server(s)

1 Connect the USB memory stick containing the Polycom DMA USB

Configuration Utility to a Windows PC.

2 When prompted, elect to run the Configuration Utility.

If autorun doesn’t work or is turned off, navigate to the USB memory stick using My
Computer, Windows Explorer, or another file manager. Then start the Configuration
Utility by double-clicking

3 In the DMA USB Configuration Utility window, click Configure the

System Parameters.

dma7000-usb-gui.exe

.

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DMA Getting Started Guide

4 On the Network page, select the correct System node configuration and

System split network setting.

5 Enter the network values from the First-Time Setup Worksheet.

6 If you need to set up a special network routing rule or rules, click

Routing Configuration, create the rule(s), and click OK.

In a split network configuration, routing rules are necessary for proper routing of
network traffic. If you aren’t sure what rule or rules you need, consult the
appropriate IT staff or network administrator for your organization.

7 Click Next.

8 On the System Time page:

a Select the correct System time zone for your location.

We strongly recommend selecting the best location-specific setting,
not one of the generic GMT offset settings.

b Leave Auto Adjust For Daylight Savings checked (deselecting this

may cause problems, especially with NTP servers).

8 Polycom, Inc.

Polycom® DMA™ System Server Setup

c Under NTP servers, enter the IP addresses (or domain names) for the

time servers from the First-Time Setup Worksheet.

We strongly recommend specifying at least one and preferably three
time servers. Use NTP stratum 3 quality time servers, if possible.

9 Click Done.

The utility confirms that the configuration file was created and returns
you to the initial menu.

10 Verify that the initial menu now states that The USB stick is set to apply

system parameters.

11 Close the program.

12 In your system tray, click Safely Remove Hardware and select Safely

Remove USB Mass Storage Device. When a message tells you it’s safe to
do so, disconnect the USB memory stick from the PC.

The Polycom DMA system software is already installed on the server(s), so the
system installation disk isn’t needed to set up a new system. Using it overwrites the
same software already on the server and needlessly lengthens the setup process.
Put the disk away in a safe place in case it’s ever needed to restore the system.

13 Make sure that both servers are off.

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DMA Getting Started Guide

14 If you need to replace the system software on the server(s) with a

different version, turn on the first (or only) server (the one you want
configured as Node 1) and insert the system installation disk for that
version. Otherwise, continue with the next step.

15 On the first (or only) server (the one you want configured as Node 1),

insert the USB stick into a USB port and boot (or reboot) the server. Leave
the second server off.

If you’re replacing the system software, the server boots from the DVD,
and the installation commences. About 15-20 minutes later, the DVD ejects
and the server reboots.

If you’re not replacing the system software (or if you are, after the reboot),
the server reads its network and system parameters from the USB stick
and applies them.

16 Wait for the front panel LCD to display DMA Ready. Then disconnect

the USB stick and if applicable, remove the disk. If you’re installing a
single-node system, skip to step 18.

17 If you’re installing a two-node cluster, turn on the second server

(Node 2). If you’re replacing the system software, insert the Polycom
DMA system installation disk into the DVD drive, turn off the server, and
turn it back on.

If you’re replacing the system software, the server boots from the DVD,
and the installation commences. About 15-20 minutes later, the DVD ejects
and the server reboots.

If you’re not replacing the system software (or if you are, after the reboot),
the server detects and gets its configuration settings from Node 1, and
joins the cluster. When done, both servers’ LCDs display DMA Clustered.

18 On a PC with network access to the Polycom DMA system, point your

browser to the system’s virtual host name or IP address and log in with
user ID

and password

admin

.

admin

The Polycom DMA system’s management interface appears, displaying
the Dashboard. From its menus, you can complete your system setup:

— Install your license(s).

— Check security configuration settings and change if necessary.

— Add MCUs to the system, add conference templates for the MCUs,

and set conference defaults.

— Configure the system to use a gatekeeper (if H.323 is enabled) and set

up SIP protocols and ports (if SIP is enabled).

— Install security certificates.

— Manage system access, either by adding local users or by integrating

the Polycom DMA system with your enterprise directory, remove the
default admin login, and secure the system.

— Make other desired configuration changes.

10 Polycom, Inc.

Polycom® DMA™ System Server Setup

Refer to the online help or the Polycom DMA Operations Guide for the
relevant descriptions and procedures.

Alternate Procedure: Configure the Polycom DMA System Server(s) Without Using the USB Stick

If for some reason you don’t have or can’t use the Polycom DMA USB
Configuration Utility on the USB memory stick, the following procedure
enables you to complete the initial setup using only a laptop PC and an
Ethernet cable.

This is possible because Polycom DMA system servers are shipped with
default network settings that you can use to connect to the system. The settings
are:

IP address:

Subnet mask:

Default gateway:

To configure the Polycom DMA system server(s) using a laptop PC

1 Follow the unpack and install procedure (page 6) through step 7. Do not

connect the server(s) to the enterprise network.

2 Configure the network settings on your laptop to put it on the same

network segment as the Polycom DMA system server(s) (see the server’s
default settings above). For instance, you can use the following settings:

IP address:

Subnet mask:

Default gateway:

3 Connect an Ethernet cable between your laptop and the GB 1 interface of

the first (or only) server (the one you want configured as Node 1).

You can use the cable that will later connect the server to the switch
(enterprise network). Be sure you connect to the server’s GB 1 interface,
not the GB 2 or GB 3 interface.

4 On the laptop, point your browser to

security certificate warning appears, ignore it) and log in with user ID

admin

192.168.1.101

255.255.255.0

192.168.1.1

192.168.1.20

255.255.255.0

192.168.1.1

and password

admin

http://192.168.1.101

.

(if a

The Polycom DMA system’s management interface appears, displaying
the Dashboard.

5 Go to Configuration > System > Network, enter the network values (and

routing configuration, if necessary) from the First-Time Setup Worksheet,

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DMA Getting Started Guide

6 If you need to set up a special network routing rule or rules, click

Routing Configuration, create the rule(s), and click OK.

In a split network configuration, routing rules are necessary for proper routing of
network traffic. If you aren’t sure what rule or rules you need, consult the
appropriate IT staff or network administrator for your organization.

7 Click Update. When asked to confirm restarting the system, click Yes.

The system begins to reboot.

8 While the server is rebooting, disconnect the Ethernet cable from the

laptop and connect the server’s GB 1 port to the enterprise network to be
used for management (or combined) traffic. For a split network
configuration, connect the GB 3 port to the network to be used for
signaling traffic.

The reboot process takes several minutes. When it’s finished, the front
panel LCD displays DMA Ready.

9 From a PC with network access to the Polycom DMA system, point your

browser to the system’s virtual host name or IP address and log in with
user ID

and password

admin

.

admin

10 Go to Configuration > System > System Time and do the following:

a Select the correct System time zone for your location.

We strongly recommend selecting the best location-specific setting,
not one of the generic GMT offset settings.

b Leave Auto Adjust For Daylight Savings checked (deselecting this

may cause problems, especially with NTP servers).

c Under NTP servers, enter the IP addresses (or domain names) for the

time servers from the First-Time Setup Worksheet.

We strongly recommend specifying at least one and preferably three
time servers. Use NTP stratum 3 quality time servers, if possible.

d Click Update. When asked to confirm restarting the system, click Yes.

The system begins to reboot. The process takes several minutes. When it’s
finished, the front panel LCD displays DMA Ready.

11 If you’re installing a two-node cluster, verify that Node 2 is off and do the

following:

a Connect the GB 1 Ethernet port of the second server (Node 2) to the

enterprise network to be used for management (or combined) traffic.
For a split network configuration, connect the GB 3 port to the
network to be used for signaling traffic.

b Connect one of the provided crossover cables between the GB 2 ports

of the two servers.

12 Polycom, Inc.

Polycom® DMA™ System Server Setup

c Verify that the first server (Node 1) is running and its front panel LCD

displays DMA Ready. Then turn on the second server (Node 2).

After the second server boots, it detects and gets its configuration
settings from Node 1 and joins the cluster. When done, both servers’
LCDs display DMA Clustered.

12 Log back into the system and complete your system setup:

— Install your license(s).

— Check security configuration settings and change if necessary.

— Add MCUs to the system, add conference templates for the MCUs,

and set conference defaults.

— Configure the system’s signaling settings to support H.323, SIP, or

both.

— Install security certificates.

— Manage system access, either by adding local users or by integrating

the Polycom DMA system with your enterprise directory, remove the
default admin login, and secure the system.

— Make other desired configuration changes.

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DMA Getting Started Guide

14 Polycom, Inc.