
OTN Training Reference Material
Polycom Desktop HDX Reference Guide

Table of Contents
Types of Videoconferences . . . . . . . III
Styles of Videoconferences . . . . . . . IV
Modes of Videoconferences . . . . . . V
Equipment Guide . . . . . . . . . . . . . . . . VI
Remote Guide . . . . . . . . . . . . . . . . . . . VII
Equipment Troubleshooting . . . . . . . VIII
Technical Support . . . . . . . . . . . . . . . . IX
Etiquette Guidelines . . . . . . . . . . . . . . X
Laptop Hookup . . . . . . . . . . . . . . . . . . XI
Presenter Guide . . . . . . . . . . . . . . . . . . XII
Useful Contacts . . . . . . . . . . . . . . . . . . XIII

Educational videoconferences
» Closed: invited participants only
Administrative videoconferences
Clinical videoconferences
Indirect: healthcare providers discussing
Types of Videoconferences
» Open: posted on Learning Centre and
Ncompass Calendar
» Direct: healthcare provider and patient
»
specific patients and making a plan of

Styles of Videoconferences
Point-to-point videoconference
• Two sites only
• Option to dial directly (must be scheduled)
• Often for clinical use (consultant dials patient)
Multipoint videoconferences
• Three or more sites
• Starts and ends automatically
• Often for educational/administrative use