Polycom CX600 Lync Quick User Manual

Polycom® CX3000 IP
Conference Phone
Quick User Guide
For use with Microsoft® Lync™. We are striving to improve the quality of our documentation,
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www.polycom.com | 3725-49109-001 Rev A | November 2013
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About Your Phone
The Polycom CX3000 IP Conference delivers exceptional conference calls in Microsoft Lync environments.
Signing In to the CX3000
You can sign in to the CX3000 phone in Basic or Enhanced mode. Basic mode provides you with access to your contacts, local call logs, and voicemail. Enhanced mode provides you with access to all of the Lync features available for your phone and requires you to connect your phone to your computer and sign in to Lync.
To sign-in using Basic mode:
1 In Desk Phone Setup, enter your phone number or
extension and select Next.
2 Enter your six-digit PIN number and select Sign in.
To sign-in using Enhanced mode:
1 On the Welcome screen, select Yes, as shown next.
2 Connect a USB cable from your computer to the USB port
on the phone.
3 Press Sign in on the phone. 4 Enter to enter your login credentialsusername and
passwordinto the Lync client on your computer.
You only need to connect the phone to your computer the first time you sign-in using Enhanced mode.
After you connect your phone to your computer, set your phone as your primary device in the Lync client.
To set your phone as your primary device:
In the Lync client, click Tools > Audio Device Settings, and select Polycom CX3000 as your primary audio device.
Making Calls
You can make phone calls in the following ways:
Pick up the handset and dialing a contact. Call a contact from the Contact screen. Call a contact by searching for a contact using the keypad. Call from the Lync client on your computer.
To call from the Contacts screen:
1 From Home, select the Contacts icon . 2 From the Contact Groups screen, select the group of a
contact.
3 Select a contact, and select Call, as shown next.
To call by searching for a contact:
1 Enter your contact’s name or phone extension using the
phone’s keypad.
To enter a contact’s name, press the numbers on the key pad that correspond to the letters in your contact’s name. For example, press 8669*76484 to enter the name Tony Smith using the star key (*) for the space between the first and last name.
2 When you find your contact, select Call.
To call from Microsoft Lync:
1 Open the Lync client on your computer, select a contact or
search for a contact by name.
2 Click Call next to your contact’s name, as shown next.
The call displays on your phone and in the Lync client.
Answering and Holding Calls
You can respond to incoming calls by picking up the handset, selecting Answer, or selecting To Voice Mail on the Incoming Call screen, as shown below.
After you answer an incoming call, the call is active. You can place multiple active calls on hold in the In Call screen.
To place an active call on hold:
» Select Hold, as shown next.
To switch between active and held calls:
» Press , select Active Call, select a held call, and
select Resume.
You can also make new calls during an active call.
To make a new call during an active call:
1 From the In Call screen, select Menu > New Call. The
active call is placed on hold.
2 Enter a phone number or select a contact and select Call.
Managing Conference Calls
You can add multiple participants to an active call to initiate a conference call.
To initiate a conference call:
1 During an active call, select Menu > Add Others, as
shown next. The active call is placed on hold.
2 Enter a phone number or select a contact and select Add.
During a conference call, you can mute your audio or mute the audio from the call participants, or audience.
To mute your audio during a call:
» Press . Your audio is muted and the call participants
cannot hear you.
To mute the audience during a conference call:
Select Menu > Mute Audience, as shown next. You can no longer hear the audio from the other call participants.
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