Polycom CX5100 User Manual

Quick Tips for the Polycom® CX5100 Unified Conference Station for Microsoft® Lync

3725-68837-001/A | October 2014

About the CX5100 Unified Conference Station

The Polycom CX5100 Unified Conference Station lets you use the collaboration capabilities of Microsoft Lync voice, video, and content while automatically tracking the flow of conversation to enable richer, more interactive communication.

The Polycom CX5100 System Features

The following figure shows the parts of the CX5100 system that includes the cameras, microphones, and speakers.

Polycom CX5100 system hardware features

Polycom CX5100 System Features

Reference Number Features

1 Camera Cover

2 Cameras

Polycom CX5100 System Features

Reference Number Features

3 Active video indicator

4 Microphones

5 Speaker

6 Microphone mute buttons and status

indicators

7 USB 3.0 Type B connection to computer

8 USB 2.0 connector for USB flash drive

The CX5100 System Indicator Lights

The indicator lights on the CX5100 system let you know when the system is sending audio or video in video calls, the microphones are muted, or the system is updating. See the following tables for information on the microphone and video indicator lights.

Microphone Indicator Lights

Indicator Description

Off Not in a call

Green In a call

Flashing green

Slow flashing green

Ringing

System is starting up

Microphone Indicator Lights

Indicator Description

Red Microphone muted

Flashing red

Flashing green/red

Active Video Indicator Lights

Indicator Description

Off Not in a call, no video in a

Green In an active video call

Flashing Privacy cap is closed

Ringing with microphone muted, call on hold

Software update in progress

call

Tips for Meeting Participants

Follow these best practices to ensure that your CX5100 system effectively tracks speakers and participants during conference calls.

● Make sure there are no items between your mouth and the microphones. For example, move your laptop so that it does not block you when you speak.

● Face the CX5100 system, not the whiteboard or the wall, when you stand at the front of a small conference room to speak. Facing the wall can cause echoes that interfere with the active speaker tracking.

For more information about setting up and using the system, refer to the Support pages at support.polycom.com.

● Avoid standing close to the conference table when speaking. Instead, sit at the table or move away from the table so the camera can clearly track your movements.

 Drag a contact from your contacts list into

the conversation window.

Answer a Call

Control Audio and Video

During a call, you can control what the far sites can hear and see.

Connect the CX5100 System to Your Laptop

Before you begin placing video calls, you must connect the CX5100 system to your laptop to use the system.

To connect the CX5100 system to your laptop:

» Plug the USB cable on the CX5100 to the USB

3.0 port on your laptop.

Place a Video Call

Using the Microsoft Lync client on your computer and the CX5100 system, you can place video calls to contacts and systems in your organization.

To place a video call:

1 In Microsoft Lync, do one of the following:

 Click and scroll to the contact you want

to call.

 Start typing a name in the search box and

click . As you type, the system finds matching names.

 Click and choose a name from your

Recent Calls.

2 Click a name to select it.

3 Click to start a video call.

When you receive a call, you see a call notification that tells you who is calling.

To answer a call:

» In the incoming call notification, do one of the

following:

 Click Accept to join the call.

 Click Redirect > Reply with an Instant

Message to send a message to the caller.

To refuse a call:

» In the incoming call notification, do one of the

following:

 Click Decline.

 Click Ignore.

End Calls

Hanging up a call with another person automatically disconnects the other person. When you hang up from a conversation that includes multiple participants, the other participants remain connected.

To end a call:

» In Microsoft Lync, click .

Control the Volume

To mute the microphone:

» On the base of the system, touch .

The microphone indicators on the base of the tabletop unit are red when the system is muted.

You can also mute the system’s audio using the Mute button in the Lync client. However, muting the system in this way may not update the indicator lights on the tabletop unit.

To mute the video:

» Lower the privacy cap on the tabletop unit.

The active video indicator flashes green to indicate that the system is not sending video to the far end.

For complete information on using your CX5100 system, refer to the Polycom CX5100 Unified Conference Station for Microsoft Lync User Guide, available at support.polycom.com.

We are striving to improve the quality of our documentation, and we appreciate your feedback. Email your comments to

DocumentationFeedback@polycom.com.

To invite others to join a conference:

» From a conversation window in Microsoft Lync,

do one of the following:

 Click and then click Invite More

People. Find the person you want and click OK.

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During a call, you can control what you hear at the local site.

To adjust the volume:

» Click in your Windows tray and use the

slider control.

www.polycom.com