Polycom CX5000 User Manual
Polycom® CX5000
User’s Guide
Polycom CX5000 User’s Guide | 1
March 2009 Edition
Polycom P/N: 1725-31218-001 Rev A
2 | Polycom CX5000 User’s Guide
POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc.
and are registered and/or common law marks in the United States and various other countries.
Microsoft, RoundTable, Windows, Windows Vista, Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose
other than the recipient's personal use, without the express written permission of Polycom and Microsoft.
Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as
expressly provided in any written license agreement from Microsoft, the furnishing of th is document does not give you any license to these patents, trademarks,
copyrights, or other intellectual property.
© 2009, Polycom, Inc. and Microsoft Corporation. All rights reserved.
Polycom CX5000 User’s Guide | 3
Contents
Contents .......................................................................................................................................... 3
Regulatory Information ................................................................................................................. 4
Introduction .................................................................................................................................... 5
Polycom CX5000 Documentation ............................................................................................ 5
System Requirements ................................................................................................................ 5
How the Polycom CX5000 Works ................................................................................................. 5
Polycom CX5000 Device .......................................................................................................... 6
Touch-Screen Display ............................................................................................................... 7
External dial pad and satellite microphones .............................................................................. 8
Using the Polycom CX5000 as a Conference Phone .................................................................... 9
Adjusting the ringer and speaker volume .................................................................................. 9
Using the Touch-Screen and Control Button Tutorial ............................................................ 10
Sending and receiving phone calls .......................................................................................... 10
Conference calls ...................................................................................................................... 10
Three-way calls ....................................................................................................................... 11
Call waiting ............................................................................................................................. 11
Getting Started with Unified Communications Conferencing ................................................. 12
When to Use Communicator and When to Use Live Meeting ................................................ 12
Using Microsoft Office Live Meeting 2007 ................................................................................. 13
Attending a Meeting ................................................................................................................ 13
What You Should Do First ...................................................................................................... 13
Joining a Meeting .................................................................................................................... 13
Starting Voice and Video ........................................................................................................ 14
Using the Microsoft Office Live Meeting Client .................................................................... 15
Scheduling a Meeting in Advance .......................................................................................... 16
Using Microsoft Office Communicator 2007 ............................................................................. 17
About Phone Number Formats ................................................................................................ 17
What You Should Do First ...................................................................................................... 18
Make and Receive Phone Calls ............................................................................................... 18
Make a One-Click Phone Call ................................................................................................. 19
Call Additional Numbers ........................................................................................................ 19
Type a New Number to Call ................................................................................................... 20
Answer a Phone Call ............................................................................................................... 20
Using Call Controls ................................................................................................................. 20
Place and Receive Video Calls ............................................................................................... 22
Place a Video Call ................................................................................................................... 22
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Receive a Video Call ............................................................................................................... 22
Appendix A: Performance Tips .................................................................................................. 24
Tips for audio performance ..................................................................................................... 24
Tips for video performance ..................................................................................................... 24
Support .................................................................................................................................... 24
Regulatory Information
Polycom® CX5000 is approved for use in countries listed in the table below.
Country Approval marking on product label
USA &
Canada
Note 3
Note 1
EU
Note 2
EFTA
Japan
Same as above.
Australia
The table below describes the Notes for the above table.
Notes Description
Note1
Note2
EU member countries: Austria, Belgium, Bulgaria, Cypress, Czech Republic,
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal,
Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.
2EFTA includes: Iceland, Liechtenstein, Norway and Switzerland.
Note3
The product label is located on the bottom of the Power Data Box (PDB).
Introduction
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When you want to meet with people who are geographically separated, video conferencing gives you a
greater sense of immediacy than a conventional telephone conference call. The Polycom
Unified Conference Station is a next generation video conferencing system that provides a
comprehensive conferencing experience through the use of 360 degree video and active speaker
detection.
®
CX5000
Polycom CX5000 Documentation
The following documentation is available for the Polycom CX5000. You can find the documents
provided inside the Polycom CX5000 package or visit the Polycom Web site.
• Polycom CX5000 Release Notes Covers product limitations and workarounds.
• Polycom CX5000 Quick Reference Card Provides quick visual reference to the tasks most
commonly performed with the Polycom CX5000 (provided inside the Polycom CX5000 package).
• Polycom CX5000 Setup Guide Designed for getting the device out of the box and running:
explains how to install, configure, and begin using the Polycom CX5000 (provided inside the
Polycom CX5000 package).
• Polycom CX5000 Deployment Guide Covers Polycom CX5000 settings, as well as information
about how to implement automatic updates to the device.
System Requirements
The following are the minimum system requirements for Polycom CX5000 hardware and software:
• Computer running the Windows XP™ operating system (SP2 or later, 32-bit only) or Windows
Vista™ operating system (32-bit and 64-bit).
• Computer with 2.0 gigahertz or higher processor.
• Recommended 2.0 gigabyte (GB) of RAM o r hi g her.
• 1.5 gigabytes (GB) of available hard disk space.
• Video card with 128 MB of RAM or higher.
• Super VGA (1280 × 1024) or higher-resolution video adapter and monitor.
• Keyboard and mouse, or compatible pointing device.
• Ethernet network adapter appropriate for the type of local-area or wide-area network to which you
will connect. Your computer requires an active wired Ethernet connection for running Polycom
CX5000.
• Graphics hardware running in full hardware acceleration mode.
• An analog PSTN phone line if necessary.
How the Polycom CX5000 Works
The Polycom CX5000, when u sed with Microsoft® Office Live Meeting 2007 or Microsoft® Office
Communicator 2007, is a video conferencing device. Video conferencing is a set of interactive
telecommunication technologies that allow two or more locations to interact using video and audio
transmissions simultaneously. It has also bee n called vi s ual col l abo rat i o n.
With the Polycom CX5000, you can do any of the following:
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• Place an outgoing phone call.
• Answer an incoming phone call.
• Conduct an audio-only session.
• Conduct an audio/video conference.
The Polycom CX5000 is placed in the center of your conference table and connected to a computer,
computer network, public switched telephone network (PSTN) analog phone line, and power data box .
The Polycom CX5000 cameras capture the entire panoramic view of your conference room, as well as
the voices coming from any location around the table, as shown in Figure 1 below.
Figure 1. A Polycom CX5000 conference in session
Polycom CX5000 Device
Inspect the Polycom CX5000 device and become familiar with its components, as shown below in
Figure 2.
Polycom CX5000 User’s Guide | 7
Figure 2. Polycom CX5000 device
1. Mirrors. Five mirrors reflect the light into the cameras.
2. Cameras. Five small cameras capture the images from around the room.
3. Light-emitting diode (LED) status lights. Three status lights indicate phone connection,
audio/video activity, mute, and incoming calls.
4. Control buttons. Six buttons control speaker volume, mute, phone on/off hook, flash, and
information.
5. Liquid crystal display (LCD) touch screen. The LCD dial pad works just like your phone
pad for ease of dialing and quick view of call status.
6. Loudspeaker. A centrally located loudspeaker provides the audio received from the remote
conference.
7. Microphones. Six microphones located every 60° around the device pick up the audio in the
room.
Touch-Screen Display
The Polycom CX5000 touch-screen display provides a keypad for entering phone commands, as well
as buttons for adjusting the volume and other functions, as shown in Figure 3 below.
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Figure 3. Polycom CX5000 touch-screen and buttons
A. Privacy/Mute button. Audio and video input is halted or resumed.
B. Volume down button. Decreases the volume for the ringer and the speaker.
C. Volume up button. Increases the volume for the ringer and the speaker.
D. External Dial-pad button. Indicates whether the external dial-pad is connected to the device.
E. USB Status indicator. Indicates whether the Polycom CX5000 device is connected to your
computer.
F. Phone Status indicator. Indicates whether the telephone connection is active.
G. Network Status indicator. Indicates whether the Polycom CX5000 device is connected to the
network.
H. On/Off Hook button. Opens and closes a connection to a PSTN network.
I. Flash/Conference button. Allows a phone session to be on hold so that another phone number
can be dialed or a conference initiated.
J. Information button. Provides additional information about the Polycom CX5000 device to be
viewed in the keypad area.
External dial pad and satellite microphones
An external dial pad and satellite microphones are provided for accommodating the needs of a larger
meeting room where people may be further from the Polycom CX5000 device than in a conventional
meeting environment.
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