Polycom CX500 User Manual
DATA S HEET
Polycom® CX500 IP Phone
Optimized for use with Microsoft® Lync™—this UC phone is
ideal for hallways, break rooms, and lobbies.
The Polycom® CX500 IP phone features embedded Microsoft® Lync™ software,
allowing it to be seamlessly deployed within Lync Server 2010 environments. Its
clutter-free design and large color display for viewing call and directory information
provide the ultimate in calling convenience for common areas, such as lobbies,
hallways, and break rooms.
The CX500 IP phone features standard Power over Ethernet (PoE) connectivity and
an optional tamper-resistant wall mount providing flexibility and freedom. It also
takes full advantage of the new device-only user mode in Lync Server and doesn’t
require a connection to a PC making it ideal for deployment in public areas.
Featuring Polycom HD Voice™ technology, the CX500 phone brings life-like
richness and clarity to every call. Polycom HD Voice technology incorporates
Microsoft RTAudio wideband audio with Polycom Acoustic Clarity™ technology for
crystal-clear noise-and-echo-free sound; as well as a best-in-class system design
for high-fidelity voice reproduction.
Polycom and Microsoft Solutions
Polycom oers the most comprehensive voice and video collaboration solutions for
Microsoft Unified Communications environments. Polycom and Microsoft provide
a fully unified, intuitive set of collaboration solutions that enables individuals and
groups to instantly see, hear, and talk with colleagues around the world. The
result is improved collaboration, streamlined operations and faster more informed
decisions. Visit www.polycom.com/microsoft to learn more.
Benefits
• Standalone IP phone for use
with Microsoft® Lync™ Server –
Embedded client does not
require a PC to make calls or
gain access to general
contact information
• Easy deployment – Built-in
Power over Ethernet, with AC
power kit also available
• Revolutionary voice quality –
Polycom® HD Voice™ technology
for stunning voice quality
and clarity
• Unique collaboration – Polycom
oers the only complete line
of integrated voice and visual
communications solutions for
Microsoft collaboration tools
TM
Polycom CX500 Specifications
Audio and Acoustic Performance
Audio—General
• Polycom® HD Voice™ technology (Polycom®
Acoustic Clarity™ technology, mechanical
design and wideband codec support)
• Individual volume settings with visual
feedback for each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation/DTMF event
RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buers
• Packet loss concealment
• Background noise suppression
• Cellular Phone Immunity
• Automatic gain control
• Dynamic noise reduction
• Acoustic echo cancellation
Audio—Handset
• Handset Frequency response:
150 – 7 kHz
• Compliant with ADA Section 508
• Recommendations: Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) for
magnetic coupling to approved HAC
hearing aids
Audio—Speaker
• Monitor Only Speaker
• Speaker frequency response,
300 – 7 kHz
• Speaker volume, maximum at 1/2 meter
peak volume: ≤ 81dB
CODEC support.
• Microsoft RTAudio technology
• G.722.1
• G.711 (narrowband) (A-law and μ-law)
Power
• Built-in, auto-sensing IEEE 802.3af-2003
Power over Ethernet Class 2
• Optional AC power kit
User Interface
• Display, 3.5” QVGA TFT 24-bit color
graphical display, 320 x 240 pixels, with
Unicode character capability
• LED backlight with adjustable brightness
• Backlight auto-dim when not in use
Accessibility
• High contrast UI graphic screen
option (software)
• Compatible with commercially-available
TTY adapter equipment
• TTY compatible handset port
Buttons/keys
• 12-button dial pad, 0 - 9, *, #
• Volume Up & Volume Down
• 2-way navigation: Up, Down, Select
• Home, Previous
• 2 sof t keys + Menu
• Hookswitch for handset
• Mute/unmute
• Speakerphone
Indicators, LED
• Ringing/In Call/Hold
• Speaker
• Mute
Connectivity
• Single Ethernet 10/100 Base-T with RJ45
connector port
• IEEE 802.3af class single PoE Ethernet
10/100 Base-T
• Handset por t, RJ-9
Included Accessories
• Ethernet cable, 7 ft (2m)
• Fixed position stand
Accessories available separately
• AC Power Kit, 5-pack, with 24V PSU and
2m line cord with local plug
• Wall Mount Kit: bracket with ~100mm
Ethernet patch cord
Physical
• Weight: phone with handset & cord:
722 g; packaged, with all included
accessories: 1.264 kg
• Dimensions, maximum (d x w x h):
phone: 195 x 181 x 179 mm; packaged:
297 x 268 x 99 mm
• Security cable lock slot
Operating Conditions:
• Temperature: 0 to +40° C (+32 to 104° F)
• Relative Humidity: +10% to 90%,
non-condensing
Storage Temperature:
• -40° to +85° C (-40° to +185° F)
Regulatory Certifications
• Electrical Safety
- UL60950 -1 (USA / Canada)
- IEC / EN60950-1 (EU)
- GOST(Russia)
- KCC(Korea)
• EMC – General
- CISPR22
• EMC – USA (Class B)
- FCC Part 15
• EMC – Canada (Class B)
- ICES00.3: 1998
• EMC – EU (Class B)
- EN 55022
- EN 55024
• EMC – ROW (Class B)
- C & A Tick (Australia)
- VCCI (Japan)
- GOST (Russia)
- KCC (Korea)
- TRA (UAE)
- Telepermit PTC220 (New Zealand)
Software Features:
• Basic Mode
- Contacts
- Photos
- Message waiting indicator
- Standard Enterprise IP-PBX
features, CAC,
- Survivability, E911 (US only), call
park, etc.
- Teleworker support
- Conference leader experience
• Enhanced Mode functionality not
supported for CX500
Part Number
• 2200-44300-025
Warranty
• 12 Months
Polycom® CX500 Ships With:
• CX500 Desktop Phone Base
• Handset
• Stand
• 6 ft. handset curly cord
• Quickstart Guide
• Warranty Card
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