User Guide
for the Polycom® CX400
Cordless Phone
September, 2007 Edition
1725-32002-001 Rev. A
Trademark Information
Polycom®, the Polycom logo design, SoundPoint® IP, SoundStation®, SoundStation VTX 1000®, ViaVideo®,
ViewStation®, and Vortex® are registered trademarks of Polycom, Inc. Conference Composer™, Global Management
System™, ImageShare™, Instructor RP™, iPower™, MGC™, PathNavigator™, People+Content™, PowerCam™,
2
Pro-Motion™, QSX™, ReadiManager™, Siren™, StereoSurround™, V
IU™, Visual Concert™, VS4000™, VSX™, and
the industrial design of SoundStation are trademarks of Polycom, Inc. in the United States and various other countries.
All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications
held by Polycom, Inc. and/or one or more of its licensors.
Disclaimer
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of
incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal
injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties
are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This
warranty gives you specific legal rights which may vary depending on local law.
Copyright Notice
The software contained in this product may be copyrighted by Polycom and/or one or more of its licensors.
Copyright © 2007 Polycom, Inc.
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR
OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.
© 2007 Polycom, Inc. All rights reserved.
Polycom Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for
any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating
into another language or format.
As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software
contained within its products. The software is protected by United States copyright laws and international treaty
provision. Therefore, you must treat the software like any other copyrighted material (e.g. a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible
for printing or clerical errors. Information in this document is subject to change without notice.
About This Guide
Thank you for choosing the Polycom CX400 cordless phone which enables a
new era in unified communications currently unavailable with traditional
desktop phones. Connecting a Polycom CX400 cordless phone to a computer
running Microsoft
telephone calls over your IP network connection.
This User Guide provides everything you need to quickly use your new
phone. Verify with your system administrator that the network is prepared for
configuring your Polycom CX400 cordless phone, you are provisioned in
Microsoft Office Communications Server 2007, and your network is correctly
configured. As well, read the Parts List and Safety Notices sections in this
guide before you set up and use the Polycom CX400 cordless phone. This
information can also be found at
http://www.polycom.com/support/voicedocumentation/.
®
Office Communicator 2007 allows you to place and receive
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User Guide Polycom CX400 Cordless Phone
iv
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
1 Getting Started with Your Polycom® CX400 Cordless
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Assembling Your Polycom CX400 Cordless Phone . . . . . . . . . . . . . . . . . . 1–3
Connecting Your Polycom CX400 Cordless Phone to Your
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Charging the Polycom CX400 Handset Battery . . . . . . . . . . . . . . . . . . 1–4
Pairing the Polycom CX400 Handset and Cradle . . . . . . . . . . . . . . . . 1–5
Connecting the Optional Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7
Features of Your Polycom CX400 Cordless Phone . . . . . . . . . . . . . . . . . . . 1–8
Before You Use Your Polycom CX400 Cordless Phone . . . . . . . . . . . . . . . 1–9
Phone Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
Configuring Microsoft Office Communicator 2007 for Polycom CX400
Cordless Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
Docking Cradle and Handset LED Indicators . . . . . . . . . . . . . . . . . . 1–10
2 Using the Basic Features of Your Polycom® CX400 Cordless
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Muting the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Using Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Using Speakerphone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Controlling a Microsoft PowerPoint Slide Show . . . . . . . . . . . . . . . . . . . . 2–8
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User Guide Polycom CX400 Cordless Phone
Restarting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Upgrading Your Phone’s Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
3 Troubleshooting Your Polycom® CX400 Cordless Phone . . . 3–1
Power and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Controls, Making and Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Access to Screens and Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Microsoft Office Communicator 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . Safety Notices–1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Index–1
vi
Getting Started with Your Polycom® CX400 Cordless Phone
This chapter provides basic installation instructions and information for
obtaining the best performance with your Polycom CX400 cordless phone.
The Polycom CX400 cordless phone provides a flexible and efficient means to
access the advanced communication functions of Microsoft Office
Communicator 2007.
The Polycom CX400 cordless phone supports advanced functionality
including:
1
• A cordless handset that frees users from being tied to their desktops
• Advanced digital wireless technology that provides a range of up to 33
feet (10 meters)
• High definition audio for best possible voice and video calls
• Convenient buttons for controlling calls
• Driver-less plug and play installation
• High resolution color LCD that provides call information, visual presence
and voice mail indicators
The Polycom CX400 cordless phone also acts as a wireless Microsoft
PowerPoint slide show controller.
This chapter contains:
• Parts List
• Assembling Your Polycom CX400 Cordless Phone
• Features of Your Polycom CX400 Cordless Phone
• Before You Use Your Polycom CX400 Cordless Phone
To read about the phone’s basic features, refer to Using the Basic Features of
Your Polycom® CX400 Cordless Phone on page 2-1.
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User Guide Polycom CX400 Cordless Phone
If you require additional information or assistance with your new phone,
contact your system administrator.
Parts List
Note
Before you connect your Polycom CX400 cordless phone to your computer, you
must have Microsoft Office Communicator 2007 installed and running on your
computer. Your computer also needs to be running Windows XP Service Pack 2 or
Windows Vista.
No other drivers or software are required.
The following components are included in your Polycom CX400 cordless
phone package:
• Polycom CX400 cordless phone handset
1 - 2
• Cradle with integrated USB cable
Getting Started with Your Polycom® CX400 Cordless Phone
• Lithium Polymer Battery
• Quick Start Guide and registration card
Check this list before installation to ensure that you have received each item.
If you are missing any items, contact your system administrator.
Assembling Your Polycom CX400 Cordless Phone
This section describes how to assemble your Polycom CX400 cordless phone:
• Connect the Polycom CX400 cordless phone to your computer
• Charge your Polycom CX400 handset
• Pair the handset and cradle, if required
• Connect headset (optional)
If your phone is already assembled, connected to your computer, and paired
with the cradle, go directly to Features of Your Polycom CX400 Cordless
Phone on page 1-8.
Connecting Your Polycom CX400 Cordless Phone to Your Computer
To connect the Polycom CX400 Cordless Phone to your computer:
1. Unclip the USB connector from the bottom of the cradle and gently pull
on the cord to extract a suitable length of cord from the spool inside the
base.
The cord can be extended to about 30 inches (75 cm).
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User Guide Polycom CX400 Cordless Phone
2. Connect the USB connector to a USB 1.1 or 2.0 port on your computer.
Charging the Polycom CX400 Handset Battery
To charge the handset battery:
1. Insert the battery into the handset.
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Getting Started with Your Polycom® CX400 Cordless Phone
2. Place the handset into the cradle.
While the phone is charging, the cradle’s left-hand charging LED is steady
red and, if the handset is turned on, the handset status LED is green. When
the phone is completely charged, the cradle’s charging LED turns off. This
may take 1 to 2 hours or more. The handset status LED stays green as long
as the handset is on and the battery retains a charge.
Note
When the handset status LED is flashing red, return it to the cradle to recharge.
You may proceed to the next section, Pairing the Polycom CX400 Handset and
Cradle, without waiting for the handset battery to fully charge.
Pairing the Polycom CX400 Handset and Cradle
The process of pairing the handset and cradle associates a specific handset
with a specific cradle. This avoids interference when several Polycom CX400
cordless Phones are used within range of one another.
The right-hand green LED on the front of the cradle indicates whether the
handset is paired with the USB cradle. The mapping is:
• Steady green—Paired
• Fast flashing green—Waiting for pairing
• Slow flashing green—No radio frequency link established (The handset
may be turned off or may be out of range of the cradle.)
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User Guide Polycom CX400 Cordless Phone
Power On
Microphone
Mute
PAI R
The handset and cradle are paired at the factory. If you find that you need to
re-pair the handset and the cradle, follow the instructions in this section.
To determine if your handset is already paired:
1. Press and hold Power On key for at least three seconds until the display
2. If the right-hand green LED on the front of the cradle is steady green, the
3. If the right-hand green LED on the front of the cradle is flashing green,
To pair the Polycom CX400 handset and cradle:
1. Press and hold Power On key for at least three seconds until the display
2. Press and hold Microphone Mute key for at least three seconds.
appears.
handset is paired with the USB cradle and you may proceed directly to
the next section, Connecting the Optional Headset.
continue with the steps in this section.
appears.
Skip this step if it was performed as mentioned above.
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3. Press Pairing key on cradle.
When the handset and cradle are paired, the cradle is connected to a
personal computer running Microsoft Office Communicator 2007, and
you are logged in, your account name appears on the graphic display
along with your presence state.
Connecting the Optional Headset
To connect the optional headset:
Getting Started with Your Polycom® CX400 Cordless Phone
1. Connect the headset (optional) to the headset jack on the side of the
phone.
The handset accommodates a headset with a 2.5 mm plug.
Polycom recommends the use of a high quality headset for use with the Polycom
CX400 cordless Phone. Any headset with a 2.5 mm plug designed for use with
mobile phones will work with the Polycom CX40 0 cordless phone. Any of these
headsets may provide adequate performance, but in general they will not provide
the same high quality audio as the Polycom CX400 cordless phone. This is
because they are not designed to work with the same high fidelity, wide audio
bandwidth that the Polycom CX400 cordless phone is designed for.
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User Guide Polycom CX400 Cordless Phone
1
2
9
10
3
4
8
7
5
6
11
Note
If headsets are deployed in high static environments where users frequently
disconnect and re-connect the headset to the phone, it is possible that the phone
can be damaged by electrostatic discharge (ESD).
You should take precautions to avoid excessive static buildup in your environment.
This can include humidity control and removal of synthetic materials near the phone
location. Antistatic spray applied to carpets in the workplace can reduce the level of
static buildup.
Features of Your Polycom CX400 Cordless Phone
1 - 8
The features of the Polycom CX400 cordless phone are:
1. Earpiece
2. Graphic Display—Shows presence information, call status, date, time,
message waiting and other data.
3. Power/End Call Key—End calls or turn the handset on or off.
4. Speakerphone Key —Allows for hands-free communication during calls.
5. Handset Status LED—Shows the handset status.
6. Microphone/Mouthpiece
7. Microphone Mute Key—Mutes local audio during calls so that others
cannot hear you.
8. Call Key—Start calls.
9. Headset Jack—Allows you to place and receive calls through an
optionally connected headset.
Getting Started with Your Polycom® CX400 Cordless Phone
10. Volume Key—Use to adjust the volume of the handset, speakerphone,
and headset speaker, and ringer if not in a call.
11. Microsoft PowerPoint/Microsoft Office Communicator Switch—
Allows you to switch between Microsoft PowerPoint Viewer and
Microsoft Office Communicator modes.
Note
In PowerPoint Viewer mode, Volume Down moves to the next slide and Volume Up
moves to the previous slide.
Before You Use Your Polycom CX400 Cordless Phone
Phone Location
Place your Polycom CX400 cordless phone in a well-ventilated, flat, level,
clean, and dry location near your computer.
Configuring Microsoft Office Communicator 2007 for Polycom CX400 Cordless Phone
Before using your Polycom CX400 cordless phone, you must verify that the
Microsoft Office Communicator 2007 audio settings are properly configured
to route incoming and outgoing voice to and from your Polycom CX400
cordless phone.
To verify or configure Microsoft Office Communicator 2007:
1. Start the Microsoft Office Communicator 2007 application.
2. In the Microsoft Office Communicator 2007 title bar, click the down
arrow near the upper left corner.
3. Select Tools, click Set up Audio and Video..., and then follow the
instructions in the Set Up Audio and Video wizard.
a In the wizard, ensure that the Speaker and Microphone device
options are both set to Polycom CX400 for the Handset or Headset
setup pages. Click Next.
b For the Speaker/Microphone or Speakerphone setup page, select
your computer’s sound card for the speaker device and the Polycom
CX400 for the microphone device. (You may need to select Custom in
the top text box to enable you to properly select the speaker and
microphone.) Click Next.
c If you want ringing and other sounds made by your computer to
output from the Polycom CX400 earpiece, select the Polycom CX400 to
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User Guide Polycom CX400 Cordless Phone
be the device for the Sounds setup page. Otherwise ensure that your
PC sound output device is selected.
d Check Finish to exit the wizard.
Note
Contact your system administrator to ensure your account is configured in
Enterprise Voice mode.
Usage Guidelines
To navigate through menus, to enter data, and instructions on how to use
Microsoft Office Communicator 2007, refer to the Microsoft Office
Communicator 2007 help and documentation.
Docking Cradle and Handset LED Indicators
The Polycom CX400 cordless phone cradle has two LEDs that provide
information about battery charging and connection status. The handset has an
LED that indicates the state of the handset. The various states and
interpretations are described in the following table.
LED State Description
Cradle Red Charging
LED
Cradle Green
Connection LED
Off The handset is fully charged or cradle is not
On The handset is charging.
Off The cradle is not receiving power (USB cord
receiving power.
may be unplugged or the computer may be
turned off).
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On The cradle is powered and radio frequency
link is established with handset.
Slow
Flashing
Fast
Flashing
Handset Status LED Off The handset is off whether it is in the cradle
Green The handset is on whether it is in the cradle
Flashing
Red
There is no radio frequency link between
handset and cradle (the handset may be
off).
The cradle is attempting to “pair” with the
handset (the handset may be off).
or not.
or not.
The handset battery is low (when handset is
out of cradle).
Using the Basic Features of Your Polycom® CX400 Cordless Phone
Your Polycom CX400 cordless phone is designed to be used like a regular
handset, but you place calls using the Microsoft Office Communicator 2007
client window. Calls may be answered using the phone or the Microsoft Office
Communicator 2007 client window. The handset includes display capabilities
with presence, up to a 33-foot (10 meter) reception range, and up to 10-hour
talk time.
Once installed and configured, the Polycom CX400 cordless phone and
Microsoft Office Communicator 2007 work in a tightly integrated manner.
Voice input and audio output will be through the handset (or optionally
connected headset) whenever Microsoft Office Communicator 2007 is used. If
speakerphone mode is selected on the handset, audio output will be through
the computer's speakers.
2
Most actions to handle calls—for example, placing, answering, and placing on
hold—are performed using the Microsoft Office Communicator 2007
application. Some actions are also performed using only the keys on the
handset. Other actions use the handset and desktop client together.
This chapter provides basic operating instructions for the Polycom CX400
cordless phone. This chapter contains instructions on:
• Placing a Call
• Answering a Call
• Ending a Call
• Muting the Microphone
• Adjusting the Volume
• Putting a Call on Hold
• Forwarding Calls
• Using Voice Mail
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User Guide Polycom CX400 Cordless Phone
Speakerphone
Key
• Using a Headset
• Using Speakerphone Mode
• Controlling a Microsoft PowerPoint Slide Show
• Restarting Your Phone
• Upgrading Your Phone’s Firmware
To troubleshoot issues with the phone, refer to Troubleshooting Your
Polycom® CX400 Cordless Phone on page 3-1.
This guide only describes how to use the Polycom CX400 cordless phone with
Microsoft Office Communicator 2007. For more information on how to use
Microsoft Office Communicator 2007, refer to your Microsoft documentation.
If you require additional information or assistance with your new phone,
contact your system administrator.
Placing a Call
Calls are made from the Microsoft Office Communicator 2007 desktop client,
where a contact is selected and the call is initiated.
During a call, you can alternate between handset, headset, or speakerphone
modes by pressing the Speakerphone key or plugging in a headset.
To place a call:
1. Do one of the following steps to make the Microsoft Office
Communicator 2007 client window the active window.
a Use your computer to make the Microsoft Office Communicator 2007
window active.
2 - 2
b Press the Call key on the handset.
Using the Basic Features of Your Polycom® CX400 Cordless Phone
2. Select a contact in the Microsoft Office Communicator 2007 client
window.
3. Do one of the following steps in Microsoft Office Communicator 2007 to
start the call:
a Double click on the contact’s name in the Microsoft Office
Communicator 2007 client window to open a conversation window,
then click on the Phone icon in that window.
b Click on the phone icon next to the contact's name in the contact list.
The handset will be activated and the progress of the call can be heard on
the handset. When the called party answers, the handset display will
appear.
Note
Answering a Call
To search for and call a contact in Microsoft Office Communicator 2007, type
the first or last name of the contact or the full name of the contact in the search
box of Microsoft Office Communicator 2007 client window. Search results will
display after you have partially typed the contact's name.
To make a voice call to multiple contacts (like a conference call), hold the CTRL
key in the Contacts list and select the contacts you want to connect to. When
you get to the last contact you want to call, right click the contact, click Start a
Conference Call, and then select the number you want to start the conference
call with. When you select the number or device to start the conference, the call
is initiated and the participants are invited to the call. At this point, the
Conversation window opens, shows you as the leader of the conference and
displays status for each of the conference call participants.
Conferencing must be enabled by your system administrator.
When you get an incoming voice call, Microsoft Office Communicator 2007
displays a notification pop-up in the lower right corner of your computer’s
display and a new message tone is played. The popup provides contextual
information about the caller to help you decide whether to accept the call, and
it provides a variety of controls for handling the call. At the same time, the
handset display will light up and present information about the incoming call.
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User Guide Polycom CX400 Cordless Phone
When the notification pop-up appears, you can answer the call with the
Polycom CX400 cordless phone or with Microsoft Office Communicator 2007.
To take any other action, perform those actions in the Microsoft Office
Communicator 2007 client window. Those other actions could be one of
declining the call, responding with an instant message, setting your presence
status to Do Not Disturb (for the next 30 minutes), or redirecting the call to
another number, device, or to your voice mail.
To answer an incoming call with the Polycom CX400 cordless phone:
¾ Press the Call key to answer the call.
The call is connected to the handset.
Ending a Call
To answer an incoming call with Microsoft Office Communicator 2007:
¾ Click the caller's name or phone number in the Microsoft Office
Communicator 2007 notification window.
The call will be connected to the handset.
To end a call with the Polycom CX400 cordless phone:
¾ Press the End Call key if your are using the handset, the speakphone
mode, or the optional headset.
2 - 4
To end a call with Microsoft Office Communicator 2007:
¾ Press End Call soft key in the Microsoft Office Communicator 2007
conversation window.
Muting the Microphone
During a call, press the Microphone Mute key on the handset. The
microphone mute icon appears on the graphic display indicating that the other
party cannot hear you.
Using the Basic Features of Your Polycom® CX400 Cordless Phone
Microphone mute applies to calls using the handset, headset, and
speakerphone. You can still hear all other parties while mute is enabled.
To turn off microphone mute, press the Microphone Mute key again.
Adjusting the Volume
Pressing the handset Volume key adjusts handset earpiece volume (or the
headset volume, if using an optional headset).
If general computer sounds are directed to the handset, ringing for an
incoming call and other computer sounds are heard through the handset
earpiece. The loudness of these sounds will also be affected by the volume
setting. If general computer sounds are directed to the computer’s
speakers—as recommended by Polycom— the handset volume key will not
have an effect on these sounds. (For more information, refer to Configuring
Microsoft Office Communicator 2007 for Polycom CX400 Cordless Phone on
page 1-9.)
The volume setting for the handset (and optional headset) may also be
adjusted when you are not in a call.
During a call, if you are using the speakerphone mode, the volume of the
computer’s speakers will be determined by the computer’s volume settings
and will not be affected by the volume key on the handset. For more
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User Guide Polycom CX400 Cordless Phone
information on speakerphone mode and its use of your computer’s speakers,
refer to refer to Configuring Microsoft Office Communicator 2007 for Polycom
CX400 Cordless Phone on page 1-9.
Putting a Call on Hold
During a call, you may place a call on hold. This may be done on the handset
or in Microsoft Office Communicator 2007.
To put a call on hold:
¾ Press the Hold soft key in the Microsoft Office Communicator 2007
window or the Call key on the Polycom CX400 handset.
This will put the current call on hold and will be indicated on the handset’s
graphic display by the hold banner.
Note
Forwarding Calls
2 - 6
Press the Hold soft key in the Microsoft Office Communicator 2007
window or press the Call key on the Polycom CX400 handset again to
resume the call.
More than one caller may be put on hold at a time. In this case, repeatedly
pressing the Call key on the handset will cycle through the held calls, one
by one.
As using the Hold feature typically generates music or a beeping tone, avoid putting
a conference call on hold.
You can configure your Microsoft Office Communicator 2007 to forward all
incoming calls to another party (known as static forwarding).
Using the Basic Features of Your Polycom® CX400 Cordless Phone
To enable call forwarding to another party:
1. In the Microsoft Office Communicator 2007 window, select the
Forwarding icon to the right of your name.
2. On the Forwarding screen, select the forwarding rule that you want to
apply.
3. If you are forwarding to another contact or phone number, select the
contact name or enter the phone number that you want to forward your
calls, then select OK.
4. On the Forwarding screen, select OK.
The forwarding icon appears on the right-hand side of the graphic display.
Using Voice Mail
Note
Your voice mail is saved in a centralized location and may be accessed from
your phone.
The presence of new voice mail messages is indicated by a “New voice mail”
on the Polycom CX400 handset.
This screen will show information about the party that left the message. When
there are no new messages, the presence of older unheard messages will be
indicated by the Message Waiting Indicator at the bottom of the display.
This feature requires that you are have access to a Microsoft Exchange 2007
server. For more information, contact with your system administrator.
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User Guide Polycom CX400 Cordless Phone
To listen to voice messages:
1. In the Microsoft Office Communicator 2007 window, click the Forward
2. When prompted for your PIN number, you can use the dial pad in the
Using a Headset
The Polycom CX400 cordless phone can accommodate a mobile phone-style
headset with a 2.5 mm jack plug. When the headset is plugged into the phone,
the headset’s earphones and microphone will be used instead of the handset’s,
which will be disabled.
To use a headset, simply insert the headset plug into the headset jack on the
handset. To revert to handset audio, remove the headset plug.
Calls key, select the Forward Calls icon, and then select Call Voice Mail
to call your voice mail server.
Communicator Conversation window to enter the number.
The voice mail access feature is configured by your system administrator,
who assigns the initial PIN number.
Using Speakerphone Mode
The Polycom CX400 cordless phone supports a speakerphone mode in which
audio output is directed to the computer’s more powerful speakers. The
handset’s microphone is still used for voice input. The specific behavior of the
speakerphone mode depends on the settings used in the Set Up Audio and
Video wizard. For more information, refer to Configuring Microsoft Office
Communicator 2007 for Polycom CX400 Cordless Phone on page 1-9.
To use Speakerphone mode, press the Speakerphone key during a call.
Pressing this key will toggle between speakerphone and handset audio
output.
Controlling a Microsoft PowerPoint Slide Show
The Polycom CX400 cordless phone handset has a special mode that allows it
to be used as a wireless controller for Microsoft PowerPoint slide show
presentations.
2 - 8
Using the Basic Features of Your Polycom® CX400 Cordless Phone
Next
Previous
Slide
Slide
To use the handset as a Microsoft PowerPoint slide show controller:
1. Open a Microsoft PowerPoint presentation on your computer.
The Polycom CX400 cordless phone cradle must be attached to this
computer.
2. In Microsoft PowerPoint, put the presentation in Slide Show mode.
3. On the handset, move the PowerPoint/Microsoft Office Communicator
Switch to the PowerPoint position.
The handset display will change to slide show controller mode.
4. Use the Volume key on the side of the handset to move to the next slide
(down)/previous slide (up) in the slide show.
5. When finished, return the PowerPoint/Microsoft Office Communicator
Switch to the Microsoft Office Communicator position to resume using
the handset as a phone.
Restarting Your Phone
On rare occasions, your phone may experience a problem that will require it
to be restarted. Contact your system administrator before doing so.
2 - 9
User Guide Polycom CX400 Cordless Phone
To restart the phone:
¾ Remove and replace the battery. Unplug the phone from the computer,
then plug it back in.
The restart process will begin.
Upgrading Your Phone’s Firmware
Your Polycom CX400 cordless phone handset and cradle contain firmware
that implements the phone's functionality. From time to time, Polycom may
provide updated firmware that will enhance the operation of your phone. You
or your system administrator may elect to perform the task of upgrading your
phone’s firmware.
A special cable will be needed to upgrade firmware on the handset. This cable,
along with upgrade instructions, will be made available in a Firmware
Upgrade Kit that may be purchased separately. If a firmware upgrade
becomes necessary, Polycom will make upgrade kits available. All
information will be provided by Polycom Technical Support at
http://www.polycom.com/support/voice/.
2 - 10
Troubleshooting Your Polycom® CX400 Cordless Phone
This chapter presents problems, likely causes, and corrective actions.
Problems are grouped as follows:
• Power and Startup
• Controls, Making and Receiving Calls
• Access to Screens and Systems
• Displays
3
• Audio
• Microsoft Office Communicator 2007
If you still need assistance, contact your system administrator.
3 - 1
User Guide Polycom CX400 Cordless Phone
Power and Startup
Symptom Problem Corrective Action
The handset appears to be dead
with no LEDs or display (the
cradle has power as indicated by
LEDs that are steady or
flashing).
The Handset Status LED is
blinking red or the Critical Battery
indicator shows in the handset
display.
None of the LEDs in cradle light
up and the handset battery is not
being recharged.
The Polycom CX400 handset
has no power. The battery has
become discharged.
The handset battery is critically
low and needs to be charged.
The cradle is not receiving
power.
Do the following steps:
• Ensure that the handset is powered
on by holding the Power/End Call key
for at least 3 seconds.
• Place the handset in the cradle and
recharge the battery. The cradle's red
LED will illuminate indicating that the
handset battery is being charged.
Place the handset in the cradle and
recharge the battery. The cradle's red
LED will illuminate indicating that the
handset battery is being charged.
Do one of the following steps:
• Verify that the USB port provides
power. Some USB ports may not be
powered. This may occur when using
an unpowered USB hub or a USB port
on a peripheral like a keyboard.
• Try plugging the connector into
another USB port where the power is
known to be working. Using one of the
computer’s own USB ports will
normally solve this issue.
The handset and cradle appear
to be fine, but there is no
interaction between the handset
and the Microsoft Office
Communicator 2007 client.
3 - 2
There may be problems with
your Microsoft Office
Communicator 2007 client
software or with the Microsoft
Office Communications Server
2007 software.
Contact your system administrator to
ensure your account is configured
properly and that your Microsoft Office
Communicator 2007 client software and
the Microsoft Office Communications
Server 2007 software are properly
installed and configured.
Troubleshooting Your Polycom® CX400 Cordless Phone
Controls, Making and Receiving Calls
Symptom Problem Corrective Action
The Polycom CX400 handset
keys do not provide call control
as described in this guide.
Your Microsoft Office
Communicator 2007 client or
your Microsoft Office
Communications Server 2007
system may not be configured
properly.
Your computer’s USB port may
not be operating correctly.
Y our handset and cradle may not
be properly paired. In the
screenshot below, the handset is
not paired to the cradle.
Contact your system administrator to
ensure your account is configured in
Enterprise Voice mode.
Do the following steps:
• Plug your Polycom CX400 cordless
phone into another USB port that is
known to be working.
• Unplug your Polycom CX400 cordless
phone and reboot your computer.
Then reconnect your Polycom to a
USB port that is known to be working.
Re-pair your handset and cradle. Refer to
Pairing the Polycom CX400 Handset and
Cradle on page 1-5.
3 - 3
User Guide Polycom CX400 Cordless Phone
Access to Screens and Systems
Symptom Problem Corrective Action
There is no response from key
presses.
Your handset display shows
another user instead of you.
The Polycom CX400 cordless
phone is not in active state.
The Polycom CX400 cordless
phone is not paired to the cradle.
Y o ur handset may be paired with
another user’s cradle.
Do one of the following steps:
• Press the keys more slowly.
• Make a call to the phone to check for
inbound call display and ringing as
normal.
Do the following steps:
• Verify that the Polycom CX400
handset is paired to the cradle. In the
screenshot below, the handset is not
paired to the cradle.
• Refer to Pairing the Polycom CX400
Handset and Cradle on page 1-5.
Do the following steps:
• Determine which cradle that your
handset is paired to. Ensure that you
have not inadvertently swapped
handsets with another user. Refer to
Pairing the Polycom CX400 Handset
and Cradle on page 1-5.
• If it is not paired with your cradle,
re-pair your handset.
3 - 4
Troubleshooting Your Polycom® CX400 Cordless Phone
Displays
Symptom Problem Corrective Action
There is no display on the
Polycom CX400 handset.
The display shows incorrect
information, even though the
handset appears healthy. The
display may show information for
another user. The display may
not show any user specific
information at all.
The display is flickering. Certain types of older fluorescent
The cradle is not receiving power
or the handset battery is
discharged.
There may be a problem with
Microsoft Office Communicator
2007 or Microsoft Office
Communications Server 2007.
The handset may not be properly
paired, or your handset may be
paired with another user's cradle.
lighting may cause the display to
appear to flicker.
Refer to Power and Startup on page 3-2.
Contact your system administrator to
ensure your account is configured
properly and that your Microsoft Office
Communicator 2007 client software and
the Microsoft Office Communications
Server 2007 software are properly
installed and configured.
Do the following steps:
• Check that you have not accidentally
swapped handsets with another user,
and ensure that suspect handsets are
actually being used with their own
cradles.
• If necessary, re-p air your handset and
cradle. Refer to Pairing the Polycom
CX400 Handset and Cradle on page
1-5.
Do one of the following steps:
• Move the Polycom CX400 cordless
phone away from the lights.
• Replace the lights.
The handset battery may be
weak.
Verify that the handset battery is charged.
For example, the screenshot below shows
a battery that needs charging.
3 - 5
User Guide Polycom CX400 Cordless Phone
Audio
Symptom Problem Corrective Action
There is no audio on the
Polycom CX400 handset
earpiece.
There is no audio on the
headset.
Pressing the Speakerphone key
has no effect. The sound still
comes out of the handset
earpiece.
The handset does not ring when
a call arrives. The ringing sound
may actually be coming through
the handset's earpiece, but is too
quiet to hear easily.
Your Microsoft Office
Communication Server 2007
account may not be configured
correctly.
The headset is not properly
connected or turned on. Volume
may be set too low.
The Audio settings in your
Microsoft Office Communicator
2007 client are not correct.
Normally, ringing sounds are
directed to the computer’s
speakers, but the audio settings
in Microsoft Office
Communicator are not set
correctly.
Contact your system administrator to
ensure your account is configured in
Enterprise Voice mode.
Ensure that the headset is properly
connected. Ensure that the headset
amplifier (if required for your headset) is
turned on and/or the volume is correctly
adjusted).
Adjust the audio settings in Microsoft
Office Communicator 2007 to ensure that
speaker audio is directed to your
computer’s speakers. For more
information, refer to Configuring Microsoft
Office Communicator 2007 for Polycom
CX400 Cordless Phone on page 1-9.
Adjust the audio settings in Microsoft
Office Communicator 2007 to ensure that
speaker audio for general computer
sounds is directed to your computer’s
speakers. For more information, refer to
Configuring Microsoft Office
Communicator 2007 for Polycom CX400
Cordless Phone on page 1-9.
You can no longer hear general
PC sounds through your PC's
speakers. All computer sounds
now seem to be directed to the
handset’s earpiece
3 - 6
Normally, ringing sounds are
directed to the computer’s
speakers, but the audio settings
in Microsoft Office
Communicator are not set
correctly.
Adjust the audio settings in Microsoft
Office Communicator 2007 to ensure that
speaker audio for general computer
sounds is directed to your computer’s
speakers. For more information,
Configuring Microsoft Office
Communicator 2007 for Polycom CX400
Cordless Phone on page 1-9.
Troubleshooting Your Polycom® CX400 Cordless Phone
Microsoft Office Communicator 2007
Symptom Problem Corrective Action
The Microsoft Office
Communicator 2007 client is not
working properly.
There may be problems with the
Microsoft Office Communicator
2007 client software or with
Microsoft Office Communications
Server 2007.
Contact your system administrator to
ensure your account is configured
properly and that your Microsoft Office
Communicator 2007 client software and
the Microsoft Office Communications
Server 2007 software are properly
installed and configured.
3 - 7
User Guide Polycom CX400 Cordless Phone
3 - 8
Safety Notices
Service Agreements
Please contact your Polycom Authorized Reseller for information about service agreements applicable to your
product.
Governing Law
This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and
by the laws of the United States, excluding their conflicts of laws principles. The United Nations Convention on
Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited
Warranty and Limitation of Liability.
All rights reserved under International and Pan-American Copyright Conventions. No part of the contents of this
manual may be copied, reproduced, or transmitted in any form or by any means, or translated into another language
or format, in whole or part, without written consent from Polycom, Inc. Do not remove (or allow anybody else to
remove) any product identification, copyright or other notices.
Limitations of Liability
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF
AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF
ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,
EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT POLYCOM’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE
AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Safety Notices - 1
User Guide Polycom CX400 Cordless Phone
Polycom Limited Warranty and Limitation Liability
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product is expected to be free from
defects in workmanship and materials, under normal use and service, for one year from the date of purchase from
Polycom or its authorized reseller.
Polycom’s sole obligation under this express warranty is at Polycom’s option and expense, to repair the defective
product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the
two foregoing options are reasonably available, Polycom may, on its sole discretion, refund to Customer the
purchase price paid for the defective product. All products that are replaced will become the property of Polycom.
Replacement products or parts may be new or reconditioned.
Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the
remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid
and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that
provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the
returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at Polycom’s
expense, not later than thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of
loss or damage until the item is delivered to Customer.
The product software comes with 90-day software warranty, providing for software updates (minor releases/bug
fixes). To continue to receive support, purchasing a maintenance contract is the most economical solution.
Exclusions
Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or
malfunction in the product does not exist or results from:
• Failure to follow Polycom’s installation, operation, or maintenance instructions.
• Unauthorized product modification or alteration.
• Unauthorized use of common carrier communication services accessed through the product.
• Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or
• Acts of third parties, acts of God, accident, fire, lightening, power surges or outages, or other hazards.
Warranty Exclusive
IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY
FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS,
OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND
NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Safety Notices - 2
Safety Notices
Safety and Compliance
Usage and Cleaning
• Use in accordance with these instructions.
• Do not use near any heat sources.
• Only use attachments/accessories specified by Polycom.
• Clean only with dry cloth.
Operating Environment
This device is rated as a commercial product for operation at +41ºF (+5ºC) to +95ºF(+35ºC).
WARNING Electrical Safety
Failure to properly set up, use, and care for the Polycom CX400 can increase the risk of damage to the
Polycom CX400, or possible serious injury. To ensure personal safety, this product must be used with NRTL Listed
(UL, CSA, ETL, etc.), and/or CE marked Information Technology equipment.
Warning: This equipment may become inoperable if electrical power fails or broadband internet access is
interrupted.
Any changes or modifications not expressly approved by Polycom could void the user's authority to operate this
device.
No serviceable parts included.
WARNING battery safety
There is a risk of explosion if the lithium battery is replaced by an incorrect type.
Replace only with the same or equivalent type as recommended by the manufacturer.
Dispose of a used battery according to the manufacturer’s instructions.
ADVARSEL!
Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type.
Levér det brugte batteri tilbage tilleverandøren.
Disposal of Waste Electrical & Electronic Equipment in the European Union and Other
Countries with Separate Collection Systems
This symbol on the product or its packaging means that this product must not be disposed of
with your household waste. Instead, it is your responsibility to hand this over to an applicable
collection point for the recycling of electrical and electronic equipment. This separate collection
and recycling will help to conserve natural resources and prevent potential negative
consequences for human health and the environment due to the possible presence of
hazardous substances in electrical and electronic equipme nt, which could be caused by
inappropriate disposal. For more information about where to drop off your electrical and
electronic waste, please contact your local city or municipality office, your household waste disposal service, or the
shop where you purchased this product. Refer to http://ec.europa.eu/environment/waste/weee/index_en.htm for
additional information on WEEE.
Safety Notices - 3
User Guide Polycom CX400 Cordless Phone
ýesky
[Czech]:
Polycom (UK) Ltd tímto prohlašuje, že tento Polycom CX400 je ve shodČ se
základními požadavky a dalšími pĜíslušnými ustanoveními smČrnice 1999/5/ES.
Dansk
[Danish]:
Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr Polycom
CX400 overholder de væsentlige krav og øvrige relevante krav i direktiv
1999/5/EF.
Deutsch
[German]:
Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät Polycom CX400 in
Übereinstimmung mit den grundlegenden Anforderungen und den übrigen
einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Eesti
[Estonian]:
Käesolevaga kinnitab Polycom (UK) Ltd seadme Polycom CX400 vastavust
direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele
asjakohastele sätetele.
English:
Hereby, Polycom (UK) Ltd. declares that this Polycom C 400 is in compliance
with the essential requirements and other relevant provisions of Directive
1999/5/EC.
Español
[Spanish]:
Por medio de la presente Polycom (UK) Ltd declara que el Polycom CX400
cumple con los requisitos esenciales y cualesquiera otras disposiciones
aplicables o exigibles de la Directiva 1999/5/CE.
ǼȜȜȘȞȚțȒ
[Greek]:
ȂǼ ȉǾȃ ȆǹȇȅȊȈǹ Polycom (UK) Ltd ǻǾȁȍȃǼǿ ȅȉǿ Polycom CX400
ȈȊȂȂȅȇĭȍȃǼȉǹǿ ȆȇȅȈ ȉǿȈ ȅȊȈǿȍǻǼǿȈ ǹȆǹǿȉǾȈǼǿȈ Ȁǹǿ ȉǿȈ ȁȅǿȆǼȈ
ȈȋǼȉǿȀǼȈ ǻǿǹȉǹȄǼǿȈ ȉǾȈ ȅǻǾīǿǹȈ 1999/5/ǼȀ.
Français
[French]:
Par la présente Polycom (UK) Ltd déclare que l'appareil Polycom CX400 est
conforme aux exigences essentielles et aux autres dispositions pertinentes de la
directive 1999/5/CE.
Íslenska
(Icelandic):
Hér með lýsir Polycom (UK) Ltd yfir því að Polycom CX400 er í samræmi við
grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC
Italiano
[Italian]:
Con la presente Polycom (UK) Ltd dichiara che questo Polycom C 400 è
conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla
direttiva 1999/5/CE.
Latviski
[Latvian]:
Ar šo Polycom (UK) Ltd deklarƝ, ka Polycom CX400 atbilst DirektƯvas 1999/5/EK
bnjtiskajƗm prasƯbƗm un citiem ar to saistƯtajiem noteikumiem.
Safety and Compliance (Continued)
FCC Part 15 Class B
This product was tested and complies with the limits for a Class B digital device under Part 15 of the U.S. Federal
Communications Commission (FCC) rules, and is subject to these conditions: It may not cause harmful interference
Canada ICES-003
and must accept any interference received, including any that causes undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Not intended for use in machinery, medical, or industrial applications.
CE
This Polycom CX400 has been marked with the CE mark. This mark indicates compliance with EEC Directives
89/336/EEC and 2006/95/EEC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270
Bath Road, Slough, Berkshire, SL1 4DX, UK.
Industry Canada number IC 1849C-CX400
FCC ID BJM-CX400 for the Polycom CX400 handset and BJM-CX4001 for the Polycom CX400 cradle.
Safety Notices - 4
Safety and Compliance (Continued)
Lietuviǐ
[Lithuanian]:
Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom CX400 atitinka esminius
reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Nederlands
[Dutch]:
Hierbij verklaart Polycom (UK) Ltd dat het toestel Polycom CX400 in
overeenstemming is met de essentiële eisen en de andere relevante bepalingen
van richtlijn 1999/5/EG.
Malti
[Maltese]:
Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan [Polycom CX400] jikkonforma mal-
ƫtiƥijiet essenzjali u ma provvedimenti oƫrajn relevanti li hemm fid-Dirrettiva
1999/5/EC.
Magyar
[Hungarian]:
Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a Polycom CX400 megfelel a
vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb
elõírásainak.
Norsk
[Norwegian]:
Polycom (UK) Ltd erklærer herved at utstyret Polycom CX400 er i samsvar med
de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
Polski
[Polish]:
Niniejszym Polycom (UK) Ltd oĞwiadcza, Īe Polycom CX400 jest zgodne z
zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami
Português
[Portuguese]:
Polycom (UK) Ltd declara que este Polycom CX400 está conforme com os
requisitos essenciais e outras disposições da Directiva 1999/5/CE.
Slovensko
[Slovenian]:
Polycom (UK) Ltd izjavlja, da je ta Polycom CX400 v skladu z bistvenimi
zahtevami in ostalimi relevantnimi doloþili direktive 1999/5/ES.
Slovensky
[Slovak]:
Polycom (UK) Ltd týmto vyhlasuje, že Polycom CX400 spĎĖa základné
požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.
Suomi
[Finnish]:
Polycom (UK) Ltd vakuuttaa täten että Polycom CX400 tyyppinen laite on
direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden
ehtojen mukainen.
Svenska
[Swedish]:
Härmed intygar Polycom (UK) Ltd att denna Polycom CX400 står I
överensstämmelse med de väsentliga egenskapskrav och övriga relevanta
bestämmelser som framgår av direktiv 1999/5/EG.
Safety Notices
Safety Notices - 5
User Guide Polycom CX400 Cordless Phone
Safety Notices - 6
Index
A
adjusting volume 2–5
answering calls 2–3
assembling your phone 1–3
C
calls
ending 2–4
on hold 2–6
using speakerphone 2–2, 2–8
with handsets 2–2
with headsets 2–2, 2–8
charging the handset 1–4
conference calls 2–3
configuring Microsoft Office Communicator
2007 1–9
connecting the headset 1–7
connecting to computer 1–3
E
ending calls 2–4
F
features
list of 1–8
forwarding calls 2–6
G
getting started 1–1
H
handset
answering a call 2–4
charging 1–4
placing a call 2–2
headset
answering a call 2–4, 2–8
connecting 1–7
placing a call 2–2, 2–8
holding calls 2–6
M
microphone muting 2–5
Microsoft Office Communicator 2007 1–9, 2–2
Microsoft PowerPoint slide show 2–8
P
pairing, handset and cradle 1–5
parts list 1–2
phone location 1–9
placing calls 2–2
Polycom CX400
adjusting volume 2–5
answering calls 2–3
assembling 1–3
calls, on hold 2–6
charging the handset 1–4
connecting to computer 1–3
ending calls 2–4
features, list of 1–8, 2–1
figure, features 1–8
first time use 1–9
forwarding calls 2–6
getting started 1–1
headset 1–7
illustration 1–2
microphone muting 2–5
pairing handset and cradle 1–5
parts list 1–2
phone location 1–9
placing calls 2–2
restarting phone 2–9
speakerphone 2–8
troubleshooting 3–1
upgrading firmware 2–10
USB connection 1–3
voice mail 2–7
R
restarting phones 2–9
Index – 1
User Guide Polycom CX400 Cordless Phone
S
speakerphone
answering a call 2–4, 2–8
placing a call 2–2, 2–8
T
troubleshooting
audio problems 3–7
calling problems 3–5
control problems 3–3
display problems 3–5
Microsoft Office Communicator 2007 problems
3–7
power and startup problems 3–2
screen and system problems 3–4
U
upgrading firmware 2–10
USB connection 1–3
useful phone tips 1–10
V
voice mail 2–7
volume, adjusting 2–5
Index – 2
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