Polycom CONFERENCESUITE User Manual

Polycom®Conference Suite

Empowering conferencing with ease

Management benefits

More efficient users

• Users schedule through a browser,
Microsoft

®

Outlook®or IBM

®

Lotus Notes®; no new applications
to learn

• Users can receive calendar events
directly in their own calendars

• Less experienced users are provided
with a wizard interface that leads them
through the scheduling process

Efficient use of video communication
assets

• Video communications can be
scheduled to ensure resources are
available when needed

• Compatible with major equipment
vendors

Reduces support costs

• Users can easily schedule their own
meetings or permit a conferencing
manager to do it

• Manages endpoints, MCUs, routers,
switches, and nonvideo room equipment

IT benefits

Single application for multiple
video equipment vendors

• Manages mixed video equipment from
major vendors

Higher call success rates

• With Network Aware Scheduler, when
conferences are scheduled they won’t
be prevented/adversely impacted by
unscheduled calls

• Equipment is monitored 24/7 so any
problems can be resolved before confer­ences fail

Highest compatibility with Polycom
equipment

One support organization to call

Connect. Any Way You Want.

Now anyone can organize a
successful online video conference,
thanks to the Polycom Conference Suite.

This all-encompassing software package includes two fully integrated modules: Network Aware Scheduler and

Video Network Management.

The Polycom Network Aware Scheduler makes it easy to schedule conferences by providing users with

the power to invite guests, book rooms, and select necessary equipment, all through a Web browser or

from within Microsoft

®

Outlook®or IBM®Lotus Notes®. For IT professionals, the Polycom Video Network

Management provides tools to proactively track and adjust the network as needed from any location. Utilizing

an easy-to-use graphic Web interface, a network administrator has the ability to monitor and control video

endpoints, MCUs, routers, and switches. The Video Network Management module can also control room

equipment. Users can adjust secondary cameras, remotely run room control panels, switch equipment on

and off, and make any last-minute changes at a remote location thousands of miles away—or just across

the hall.

The only patent-pending network-aware scheduling package on the market today available as part of

a complete solution, the Polycom Conference Suite delivers ease-of-use, network control, and reduced

support costs.

Your comprehensive management choice to access the power of Polycom unified collaborative

communications solutions.

With the greatest breadth and depth of integrated video, voice, and Web solutions, only Polycom delivers the

ultimate communications experience. Our market-leading conferencing and collaboration technologies, sup-

ported by world-class service, enable people and organizations to maximize their effectiveness and productiv-

ity. Add to that the most experience and proven best-practices in the industry, and it’s clear why Polycom has

become the smart choice for organizations seeking a strategic advantage in a real-time world.

Video

Network

Management

Network

Aware

Scheduler

Room

Control

Reports

Polycom Conference Suite Specifications

Part No. 3726-07669-001 Rev 10/04

www.polycom.com

Polycom Headquarters: 4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only.

For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.6100

Polycom EMEA: 270 Bath Road, Slough, Berkshire SL1 4DX, (T) [phone], (F) [phone]

Polycom Asia Pacific: Polycom Hong Kong Ltd., Rm 1101 MassMutual Tower, 38 Gloucester Road, Wanchai, Hong Kong, (T) +852.2861.3113, (F)+852.2866.8028

Polycom Network Aware Scheduler

Feature highlights

Outlook/Lotus Notes/Web interface

Choose between a fully integrated Outlook, Lotus Notes
or wizard-like Web interface. Conferences can be modi­fied, adjusted, or deleted through all interfaces

Network bandwidth reservation

Ensures bandwidth needed for scheduled conferences is
available regardless of ad-hoc calls that may be launched

Resources

Provides expandable, hierarchical access to conferencing
resources for easy access while scheduling conferences

Automatic call launch

Automatically launches calls at scheduled time.
Create both dial-out and dial-in conferences with
passcode/pin numbers

Cascade MCU and Least Cost Route

Optimize network resources by automatically creating
cascaded MCU calls and using IP backbone connections
to long distance ISDN locations

Automatic MCU selection

Automatically determines if an embedded MP endpoint
or standalone MCU is required

Distributed scheduling

Multiple servers deployed worldwide ensures successful
scheduled conferences regardless of failed WAN links

Conference management tools

Provides tools to control scheduled events impacted by
unforeseen circumstances, i.e., extend/restart/end confer­ences, add/remove locations

Filters

Provides an easy search of available conference room
resources based on specific room requirements

Integrated LDAP/AD

Integrate with enterprise LDAP or Active Directory for
automated user maintenance

Direct connect

Support Direct Connect (non-dialed) and RS-366 (dialed)
modes for dial-out through the MGC MPI cards

Polycom Video Network Management

Feature highlights

Device status

View status of all devices in real time with customized
graphic layouts

Conference management

Access conferences on MCUs, and extend/restart/end
conferences or add/remove devices without disruption

Remote call initiation

Place IP and ISDN calls from codecs any video endpoints
to any other video endpoints

Remotely reboot devices

Reset devices through their own software interfaces for
quick problem resolutions

Trouble ticketing interface

Track issues and status for SLAs or problem reporting

Remote alert notifications

Keeps administrators informed of any system problems to
increase conference success rates 24/7

Diagnostic monitoring

Run jitter, latency, and other diagnostic tests on endpoints
and routers to locate problem areas on the network

Power control

By using IP to control UPS and powerstrips you can
remotely hard boot devices

Drop-screen control

Remotely operate powered drop-down screens

Video source selection

Engagement of multiple external video sources

Document camera control

Activation and control of document cameras

Video codec control

Remotely control Pan-Tilt-Zoom on video
endpoint’s camera

External PIP control

Insertion of Picture-in-Picture using external video sources

Polycom Conference Suite Reports

Feature highlights

Pre-defined Reports

Over 20 different pre-defined reports available

Call Detail Records

Include all parameters necessary for billing

Diagnostic Reports

Include call failures, video utilization, event logs and
trouble tickets

Resource Management Reports

Provide inventory information of video network devices
and equipment

Customized Reports

Available with hundreds of different parameters to
select from and save report templates to rerun them
regularly

System requirements

Server hardware (Minimum)

• Dedicated server

• Intel

®

Pentium®III, 550 MHz with 512 KB Cache

• 256 MB RAM

• 9 GB Hard Drive

Server software

• Either OS below

- Microsoft Windows

®

2000 Server, Service Pack 2

- Microsoft Windows 2003 Server

• Optional: SQL 7 or 2000

Network client hardware

• Intel Pentium processor, 200 MHz

• 64 MB RAM

Network client software

• Windows 98/NT/2000/XP

• Microsoft Internet Explorer 5.5 or higher with Active X

®

control permission enabled

• If using Microsoft Outlook, must be Outlook 2000 SR-1
or later or Microsoft Outlook XP

• If using IBM®Lotus Notes®, must be Lotus Notes version

6.x or greater

Supported device/equipment

Most major vendors for video devices, MCUs,
and gateways, gatekeepers, network equipment, room
equipment and power devices. See www.polycom.com
for detailed models and revisions

Redundant server support available optionally

Polycom Conference Suite comes with a 90-day maintenance support program provid­ing for Software Update (Bug Fixes) and Upgrade (New Features) Releases as part of
the product purchase. To continue to receive support and new product releases
beyond 90 days, purchasing a maintenance contract is the most economical solution.
Contact your Polycom Reseller or a Polycom Sales Representative
for more details.

©2004 Polycom, Inc. All rights reserved.
Polycom and the Polycom logo are registered trademarks and The Polycom Office is a trademark of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective companies.
Specifications subject to change without notice. Consult your Polycom representative for detailed specifications and other information