Polycom ATX SDK, ATX 300 User Manual

Release Notes

Polycom® ATX SDK Version 2.0.1 and ATX 300 Version 2.7.1

This document provides the latest information about the Polycom Architected Telepresence Experience™ (ATX) Software Development Kit (SDK) version 2.0.1 and the Polycom ATX 300 version

2.7.1.

Topics

Introducing the Polycom ATX SDK Version 2.0.1 and ATX 300 Version 2.7.1 .............................. 2

What’s New in ATX SDK Version 2.0.1 and ATX 300 Version 2.7.1? ............................................. 2

Software and Firmware Used in ATX SDK Version 2.0.1 and ATX 300 Version 2.7.1 ................. 3

ATX SDK Version 2.0.1 ................................................................................................................... 3

ATX 300 Version 2.7.1 ..................................................................................................................... 3

Software Version History ........................................................................................................................ 3

Upgrading the Software .......................................................................................................................... 4

Issues Fixed in This Release ................................................................................................................. 5

For ATX SDK Version 2.0.1 ............................................................................................................ 5

For ATX 300 Version 2.7.1 .............................................................................................................. 6

ATX SDK Version 2.0.1 Known Issues and Limitations ..................................................................... 6

For Users ........................................................................................................................................... 6

For Integrators .................................................................................................................................. 7

ATX 300 Version 2.7.1 Known Issues and Limitations ...................................................................... 7

For Users ........................................................................................................................................... 7

For Integrators .................................................................................................................................. 9

Where to Get the Latest Product Information ...................................................................................... 11

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Trademark Information

POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Polycom.

Introducing the Polycom ATX SDK Version 2.0.1 and ATX 300 Version 2.7.1

With either version of the Polycom ATX, Polycom’s AV integration partners can create customized immersive telepresence suites using Polycom HDX 8000™ codecs, EagleEye™ II HD cameras, and HDX Ceiling Microphone Arrays along with displays, table, and chairs provided by the integrator or client.

 The ATX SDK, which runs on the ATX 200, ATX 300, and ATX 400 hardware platforms, enables

AV integrators to add more value to these ATX solutions by allowing the integrators to support

the unique requirements of their customers. The ATX SDK version works in conjunction with

special control panel code (provided by the control panel vendor), enabling AV integrators to

customize the Touch Panel user interface to the specific needs of their customers.

 The ATX 300 version 2.7.1 provides a user interface with the same feature set as the standard

Polycom Immersive Telepresence software, including the Touch Panel with Enhanced user

interface capabilities. Integration partners may also implement the Classic user interface, which

maintains the look and feel of the ATX 300 version 2.0 user interface, but does not include the

version 2.7.1 features. Note that a 10-inch Touch Panel is required for the Enhanced user

interface.

What’s New in ATX SDK Version 2.0.1 and ATX 300 Version 2.7.1?

ATX SDK version 2.0.1 and ATX 300 version 2.7.1 are maintenance releases for ATX SDK version 2.0 and ATX 300 version 2.7, which provide the following functionality:

 For ATX SDK only: You can run the ATX SDK version 2.0.1 on the ATX 200 hardware platform

(which uses two displays), the ATX 400 hardware platform (which uses four displays), or on the

traditional ATX 300 hardware platform (which uses three displays).

 Optimize bandwidth with H.264 High Profile, a standards-based video compression technology

that delivers full HD quality while lowering your bandwidth requirements by up to 50 percent.

H.264 High Profile is supported only on ATX systems with HDX 8000 series codecs.

 Experience striking 1080p video resolution with Polycom EagleEye II 1080p cameras. Their sharp

focus and clear, crisp, natural colors provide the ultimate HD images. The EagleEye II HD

camera has a 72 degree wide viewing angle. When zoomed out all the way, a portion of person 1

and a portion of person 6 along with persons 2, 3, 4, and 5 will be visible onscreen, as shown in

the following illustration.

For more information about the EagleEye II HD cameras, refer to http://www.polycom.com/

products/telepresence_video/accessories/hdx_accessories/eagleeye_hd_camera.html

 Simply and easily view a list of scheduled meetings and join those meetings using the Polycom

Conferencing for Microsoft® Outlook® feature.

Information on the configuration of these and other ATX features is provided in the Polycom

Immersive Telepresence (ITP) Administrator’s Guide.

Software and Firmware Used in ATX SDK Version 2.0.1 and ATX 300 Version

2.7.1

ATX SDK Version 2.0.1

The ATX SDK version 2.0.1, which includes support for the ATX 200, ATX 300, and ATX 400 hardware platforms, uses the following Polycom-provided software (note that other software is required, but it is provided by the Touch Panel control system vendor):

 Polycom Telepresence Tool version: 2.7.1.1 (TelepresenceTool_2.7.1.1.msi)  HDX software version: polycom-hdx-hf-2.6.1.3_00_itp271-5267.pup

ATX 300 Version 2.7.1

The ATX 300 version 2.7.1 uses the following software and firmware:

 Polycom Telepresence Tool version: 2.7.1.1 (TelepresenceTool_2.7.1.1.msi)  HDX software version: polycom-hdx-hf-2.6.1.3_00_itp271-5267.pup  Crestron software version: 2.7.1-3 (TPX_2.7.1-3.zip)  Crestron AV2 System Controller firmware version: 4.001.1012 (Feb 17 2009)

(pro2_av2_cp2_cp2e_rack2_pac2_4.001.1012.zip)

 Crestron Touch Panel firmware version: 3.001.0015

(tps-3000_tps-3000l_tps-3100_tps-4000_tps- 4000l_3.001.0015.zip)

For information on versions of other Polycom products, such as RMX and CMA, that are compatible with this release, refer to the Polycom Immersive Telepresence (ITP) Deployment Guide.

Software Version History

Software Version Description

ATX SDK version 2.0.1 ATX 300 version 2.7.1

ATX SDK version 2.0 ATX 300 version 2.7

ATX 300 SDK version 1.0.1 ATX 300 version 2.6.1 Maintenance Releases

ATX 300 SDK version 1.0 ATX 300 version 2.6

Maintenance release.

For ATX SDK only: Support for the new ATX 200 and ATX 400 hardware platforms (as well as continued support for the ATX 300).

For both ATX SDK and ATX 300: Support for H.264 High Profile, EagleEye II HD cameras, Polycom Conferencing for Microsoft Outlook, Meeting Composer, and CMA browsing and searching.

Support for the new Polycom EagleEye II HD cameras.

First release of ATX 300 SDK. Support for Polycom Telepresence Tool, Meeting Composer, Enhanced and

Classic user interface, and Voice Activated Room Switching (VARS) with Multipoint Layout Application (MLA), Version 2.5.

ATX 300 version 2.0 First release of ATX 300.

Upgrading the Software

There are no restrictions for upgrading from earlier versions of ATX SDK software to version 2.0.1 or for upgrading from earlier versions of ATX 300 software to version 2.7.1.

The ATX software is now available at this location:

http://www.polycom.com/support/video/index.html

Before upgrading the software, note the following:

 For ATX SDK, you must refer to the Release Notes and other documentation for the Crestron and

AMX modules to confirm compatibility with the ATX SDK version 2.0.1 software. To obtain the

Crestron and AMX documentation, refer to their respective web sites.

 If you wish to upgrade to ATX SDK version 2.0.1 software but your ATX was manufactured after

April 30, 2010 and it did not ship with the 1080p software license with part number 5150-09603-

002, you may need to obtain a new 1080p software license (part number 5150-09603-002) from

Polycom. Please contact Polycom Customer Support at http://support.polycom.com

information.

for more

IMPORTANT

For complete information on how to upgrade the HDX software, refer to “Upgrading and Activating the HDX Software” in the Polycom ATX Integrator’s Guide (part number 3725-29615-003).

The HDX codecs do not come shipped with the appropriate HDX software installed. Therefore, you must download the correct HDX software into the codecs before using the ATX.

Display Behavior when Calling and Hanging Up

This is what you can expect to see on the displays when placing or hanging up a video call:

 When placing a video call, each of the displays associated with a codec that is participating in the

call may show near-end video until the call connects.

 When hanging up a video call, each of the displays will show the following:

a. Near-end video.

b. A completely black screen.

Steps a and b will take about five seconds to complete. The displays will then go into Standby

mode (if they were configured to do so).

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