Polycom ACC-1144 PUG Quick Reference Manual

Polycom Conference Phone

Quick Reference Guide

ACC-1144 PUG

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Table of Contents

INTRODUCTION TO YOUR POLYCOM CONFERENCE PHONE ............................................................... 2

WELCOME .................................................................................................................................................... 2

CONFERENCE PHONE .................................................................................................................................... 2

HOW TO USE YOUR POLYCOM CONFERENCE PHONE .......................................................................... 3

Answering and making calls ................................................................................................................... 3

Answering a Second Call ........................................................................................................................ 3

Placing a second call .............................................................................................................................. 4

Call Transfer ............................................................................................................................................ 4

At this point, the call is connected to the number to which you are transferring them. ........................... 4

Alternate Method for Transferring Calls- ................................................................................................. 5

Conferencing Calls .................................................................................................................................. 5

Call Park .................................................................................................................................................. 6

Paging (Intercom) .................................................................................................................................... 6

Forwarding All Incoming Calls ................................................................................................................ 7

Do Not Disturb ......................................................................................................................................... 8

Voicemail ................................................................................................................................................. 8

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Introduction to your Polycom Conference Phone

Welcome

The AccessLine Hosted PBX phone system and service is a very
powerful communication system that provides a comprehensive solution
for your small business communications needs. This guide highlights
some of the most commonly used features of the Polycom Conference
Phone. For a complete list of features and capabilities, please refer to
the Polycom Conference Phone Owner’s Manual.

Phones may be plugged into your existing network or connected
wirelessly if your system includes the optional Base Unit.

Conference Phone

Numeric Keys

Volume

Mute

Call/Hang Up

Softkeys

Redial

Navigation

Menu

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How to use your Polycom Conference Phone

Answering and making calls

To answer a call:

Press or the Answer soft key.
The three LEDs flash green when the phone rings.

To Place a Call Off-hook

1. To obtain a dial tone, press or the New Call soft key.

2. Enter the phone number or extension number of the party you want to call.

3. Press the Send soft key.

To place a call on-hook (to dial a phone number):

1. Enter the phone number or extension number of the party you want to call

2. Press the Dial soft key

Redialing a call

The Redial function places a call to the last number dialed. To use the Redial
function:

1. Press the Redial key

Answering a Second Call

If you are on a call and another call comes in to your phone you will hear a tone
from the phone and see the caller ID of the person calling on the top line of the
display.

There are two ways to answer the second call:

Method 1

1. Press the Hold soft key to place the original call on hold.

2. Press the down arrow to access the new call.

3. Soft key labels are updated on the display showing Ignore, Answer, and

Reject.

4. Press the Answer soft key to answer the incoming call.