Polycom 8030, 8020 User Manual
SpectraLink 8020/8030
Wireless Telephone
and Accessories
Link 5120
SPECTRALINK 8020/8030 WIRELESS TELEPHONE
USER GUIDE
SpectraLink 8020 Wireless Telephone
SpectraLink 8020
Volume
up
Volume
down
Softkeys
Function key
2
START
(FCN)
1
GHI
4
PQRS
7
FCN
ABC
2
JKL
5
TUV
8
0
Microphone
Headset
jack
NavOK
END
Nav keys
DEF
3
MNO
6
WXYZ
9
LINE
LINE
SpectraLink 8030 Wireless Telephone
SpectraLink 8030
Volume
up
Volume
down
Softkeys
TALK
START
Function key
(FCN)
1
GHI
4
PQRS
7
FCN
ABC
2
JKL
5
TUV
8
0
Microphone
Headset
jack
NavOK
END
Nav keys
DEF
3
MNO
6
WXYZ
9
LINE
LINE
3
Notice
Polycom, Inc. has prepared this document fo r use by Polycom personnel and customers. The
drawings and specifications contained herein are the property of Polycom and shall be neither
reproduced in whole or in part without the prior written approval of Polycom, nor be implied to
grant any license to make, use, or sell equipment man ufactured in accordance herewith.
Polycom reserves the right to make changes in specifications and other information contained in
this document without prior notice, and the reader should in all cases consult Polycom to determine whether any such changes have be en made.
No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein sh all be deemed to be a warranty by Polycom for any
purpose, or give rise to any liability of Polycom whatsoever.
Trademark Information
Polycom® and the logo designs
SpectraLink®
LinkPlus
Link
NetLink
SVP
Are trademarks and registered trademarks of Po lycom, Inc. in the United States of America and
various countries. All other trademarks used herein are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more US and foreign patents and/or pending
patent applications held by Polycom, Inc.
Model Numbers
Handset models: 802X, 803X
Charger models: PCS1850, PCD1850, PCQ1850
Battery Pack models: PBP0850, PBP1 300, PBP1850
4
INTRODUCTION
Your SpectraLink 8020/8030 Wireless Telephone uses radio wave technology to send and receive voice transmissions. It is designed to operate like a cell phone. However, the handset uses the private telephone
system installed in your facility and will not operate outside the area
covered by this system.
About This Guide
This guide is meant to provide general information about your handset.
Contact your system administrator for additional information on how
your handset functions within your telephone system. This guide
includes information about:
• The Handset
• Getting Started
• Advanced Features
• Handset Accessories
• Handset Administration
5
TABLE OF CONTENTS
THE HANDSET .......................................................................... 8
Modes of Operation ..............................................................................8
Menu Navigation ................................................................................. 8
Shortcut Keys .................................................................................. 9
Handset Displays ..................................................................................9
Status Bar Indicators ........................................................................ 10
Softkey Labels ...................................................................................12
GETTING STARTED ................................................................15
Basic Handset Operation Summary ...................................................15
ADVANCED FEATURES .......................................................... 21
Facility-Specific Features ....................................................................21
The Config Menu ................................................................................21
Toggle Options ...............................................................................22
Profiles ..........................................................................................22
Changing Ring Settings ..................................................................23
Default Profile Settings ..................................................................23
Config Menu Options .......................................................................... 24
Data Entry and Editing ........................................................................26
Speakerphone ..................................................................................... 27
Predial ................................................................................................ 27
Redial .................................................................................................27
Phonebook .........................................................................................28
Phonebook List Options .................................................................28
Phonebook Edit Entry Options ........................................................ 29
Speed-Dial .........................................................................................29
Push-to-talk (PTT) ..............................................................................31
6
ACCESSORIES .........................................................................33
Battery Packs .................................................................................... 33
Notes on Battery Packs ..................................................................34
Charger Models ..................................................................................34
Charging Status ............................................................................. 35
Single Charger ....................................................................................36
Dual Charger ...................................................................................... 37
Quad Charger .....................................................................................38
Carrying Options ................................................................................39
Headsets ............................................................................................ 39
HANDSET ADMINISTRATION ................................................40
FAQs ..................................................................................................40
Specifications ................................................................................... 43
INDEX .......................................................................................45
CARE OF YOUR HANDSET ......................................................47
7
THE HANDSET
K
Modes of Operation
The Handset
Your handset has five modes of operation:
Mode Description
Standby
Config menu
Message alert
Push-to-talk (PTT)
Menu Navigation
The handset is not in a call or messaging.
Active
A call is coming in, a call is being dialed or
the handset is in a call or messaging.
User preferences are being accessed in the
Config Menu. In this mode the handset is on,
but will not receive calls.
Custom text messaging applications may be
programmed for your facility. This mode is
activated through the
The SpectraLink 8030 Wireless Telephone
uses channels for incoming and outgoing
radio communication. While PTT is active,
the handset is in PTT mode.
Nav
FCN menu.
NavO
Nav
Nav
Nav
8
The navigation keys (Nav keys) just below the softkeys are used to navigate through menu options. These are referred to in this guide as
NavT, NavW, NavX, and NavOK to select.
Shortcut Keys
NavS,
When a menu is displayed, a shortcut key may be displayed on the right
edge of the menu line. Press the corresponding number on the keypad to
activate the corresponding menu option.
Handset Displays
The top row of the display provides status indicators for various handset
conditions. It is referred to as the status bar.
The middle lines display information about the handset identity, user profile, calls in progress, menu options, and data from telephone system.
The bottom row displays softkey labels.
Standby Mode Display
The Handset
Extension
User
profile
Softkey
Press
labels
NavW or X to display the second set of available softkeys:
Ext. 555
John Doe
07-05 12:19p
Profile: Loud
1: General
Spkr Phbk Prof Lock
Spdl Redl Cfg
User name
Date/time
Default PTT
channel
(model 8030
only)
When the handset is in a call or in active mode, information from the
telephone system in your facility displays. Information may include
extension or telephone number of called or calling party, active line
9
information, and softkeys that have been programmed by your system
administrator. Press
FCN to scroll to additional softkey sets.
Status Bar Indicators
The Handset
Indicator Function
1
The signal-strength icon indicates the
strength of the signal and can assist the
user in determining if the handset is moving
out of range.
The voicemail icon is activated when a new
voicemail message is received when this
feature is available in your facility.
The battery icon indicates the amount of
charge remaining in the Battery Pack. When
only one level remains, the Battery Pack
needs to be charged.
The speakerphone icon displays when the
speakerphone is active.
The line indicators are associated with
telephone line status and access.
Up and down arrows are displayed when the
menu has additional options above or
below.
Left or right arrows are displayed during
editing when the cursor may be moved left
or right.
10
Indicator Function
Telephone ring icon. A regular telephone call
is coming in.
Messaging ring icon. A call is coming in
from a Messaging application.
The PTT ring icon. A PTT call is coming in.
The priority PTT ring icon. A call is coming in
on the priority PTT channel. This call will
override any other.
Muted
The muted indicator displays after the Mute
softkey has been pressed. It indicates that
the microphone is not transmitting sound.
Press the
microphone.
Locked
Locked indicates that the keypad is locked to
prevent accidental activation. Use the
softkey plus the
[No Service
message]
If warning tones are enabled, an alarm will
sound and a descriptive message displays
when the handset cannot receive or place
calls. You may be outside of the covered
area. Walk back into the covered area. The
in-service tone indicates service is reestablished.
The Handset
Mute softkey again to unmute the
Unlk
# key to unlock it.
11
Indicator Function
The download icon indicates that the
The Handset
handset is downloading code. This icon only
appears while the handset is running the
over-the-air downloader. It appears to the
right of the signal strength icon in the same
location as the voicemail icon.
Location Service (RTLS) is enabled.
Softkey Labels
The bottom row of the handset displays labels associated with the four
softkeys just below it. When a softkey is active, a label appears to
describe its function. Pressing the softkey will activate the feature.
When additional softkeys are available,
and right of the softkey labels. Press
softkey labels.
These are some of the softkeys you will see.
Label Description Action
Back
Go back Returns to the previous menu
CAPS
Change case Toggles to allow a change in case
caps
Cfg
Configure Opens the Config Menu.
Clr
Clear Deletes the entry.
Nav arrows appear to the left
NavX or W to view the additional
display.
when entering alphabetical text.
12
Label Description Action
Cncl
Cancel Returns to the previous menu display
without saving any data that might
have been entered.
Del
Delete Deletes the character to the left of
the cursor.
Done
Finished Exits a list when more than one
selection is possible.
Edit
Edit Opens an editing window so you can
change information about an entry in
the phonebook.
Exit
Exit Exits out of the menus.
Lock
Lock Keys Locks the keypad to prevent
accidental activation. See
softkey below.
Hold
Hold Places a call on hold.
Mute
Mute Toggles to mute or unmute the
microphone.
No
Negative reply Press tso reply “No” to a displayed
question.
Phbk
Phonebook Opens the phonebook.
Play
Play Plays the selected ring tone.
Prof
Profile Opens the Profile menu.
The Handset
Unlk
13
Label Description Action
Redl
Redial Displays a list of the last 10 numbers
The Handset
Save
Save Saves the current entry to the
dialed.
phonebook.
Set
Set From the speed-dial assignment
display, opens the phonebook listing
for assigning a phonebook entry to a
speed-dial key.
Spdl
Speed-dial Opens the list of speed-dial
numbers.
Spkr
Speakerphone Toggles speakerphone function.
Unlk
Unlock keys Press Unlk, then the # key to unlock
a locked keypad.
USB
Active USB port Displays when the handset is being
configured via the USB port of the
Dual Charger.
View
View Displays information about an entry
in the phonebook .
Yes
Positive reply Press to reply “Yes” to a displayed
question.
14
GETTING STARTED
Your SpectraLink 8020/8030 Wireless Telephone is designed for full
mobility within the workplace and operates much like a cell phone. It
also interfaces with the telephone system at your workplace and incorporates advanced telephony features. This section covers the basic
functions available in every facility. For specific telephony system functions, see the Facility-Specific Features section or contact your system
administrator.
Place the handset into the charger for a minimum of two
hours. The handset's Battery Pack must be fully charged
before its first use. See the section Charger Models for full
information.
Basic Handset Operation Summary
If you want to Then
Remove the
Battery Pack
Replace the
Battery pack
Turn handset on
Press down on the latch on the Battery Pack
at the back of the handset and pull the
Battery Pack towards you. The Battery Pack
releases outward.
Slide the lip of the Battery Pack into the
bottom of the cavity. Push the top of the
Battery Pack until it snaps into place. You
should not have to force it into the handset.
Press and hold the END key until two chirps
sound.
Getting Started
15
Loading...