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6100 MCU
User Manual
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User Manual
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Polycom 6100 MCU User Manual

SpectraLink 6100 MCU
Installation and Operation
January 2008 Edition 1725-36097-001 Version G
SpectraLink 6000 System
1
Trademark Information
Polycom® and the logo designs SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registered trademarks of Polycom, Inc. in the United States of America and various countries. All other trademarks used herein are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more US and foreign patents and/or pending patent applications held by Polycom, Inc.
Copyright Notice
Copyright © 1998 to 2008 Polycom, Inc.
All rights reserved under the International and pan-American copyright Conventions.
No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, or translated into another language or format, in whole or in part, without the express written permission of Polycom, Inc.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
Notice
Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.
Polycom reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Polycom to determine whether any such changes have been made.
No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by Polycom for any purpose, or give rise to any liability of Polycom whatsoever.
Contact Information
Please contact your Polycom Authorized Reseller for assistance.
Polycom, Inc. 4750 Willow Road, Pleasanton, CA 94588
http://www.polycom.com
Every effort has been made to ensure that the information in this document is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom, Inc.
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About this Guide

This document explains installation and operation of Polycom’s SpectraLink 6000 System, using the Link 150 Model 3 (M3) Master Control Unit (MCU). The SpectraLink 6100 MCU adds wireless service to your existing telephone system. The installation process connects the SpectraLink 6000 System to your telephone system, and activates the SpectraLink 6000 Wireless Telephones.

Polycom Model Numbers

This document covers the following registered model numbers:
SCA416, SCA408, SCA516, SCC408, SCC416, SCD408, SCD416, SCE408, SCE416, SCF4089, SCF416, SCI408, SCI416, SCJ408, SCJ416, SCK408, SCK416, SCL408, SCL416, SCM408, SCM416, SCN408, SCN416, SCO408, SCO416, SCS416, SCT416, SCX416 RCC400, RCO400, RCU100, RCU200, RCU201, MOG400

Related Documents

SpectraLink 6100 MCU: Facility Preparation (1725-36096-001)
SpectraLink 6100 MCU: Quick Reference (1725-36098-001)
SpectraLink 6100 MCU: Open Application Interface (OAI) Gateway Installation and Configuration (1725-36120-001)
SpectraLink 6020 Wireless Telephone Configuration and Administration Using HAT (1725-36094-001)
Installing the Outdoor Base Station (1725-36127-001)
Available at http://www.spectralink.com/resources/manuals.jsp
.
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LinkPlus Interface Guide (1725-361xx-001 where xx indicates a number corresponding to the type of PBX)
Available at
http://www.spectralink.com/resources/interface_guides.jsp

Customer Support Hotline

Polycom wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.

Icons and Conventions

.
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
Label
This typeface indicates a key, label, or button on SpectraLink hardware.
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Contents
0 About this Guide ......................................................................3
1 Installation Overview................................................................9
Polycom Model Numbers..................................................................3
Related Documents.............................................................................3
Customer Support Hotline ................................................................4
Icons and Conventions.......................................................................4
Installation Steps and Responsibilities ..........................................10
2 SpectraLink 6000 System Overview ........................................11
System Operation..............................................................................11
The Front Panel of the SpectraLink 6100 MCU ............................14
3 Site Preparation......................................................................15
Required Materials Provided by Customer ..................................15
Determine Location of MCU ...........................................................16
4 Run Cable for System..............................................................17
Run Cables to Base Station Locations ............................................17
Pull Cable ...........................................................................................18
Terminate Cable at Base Station Locations ...................................19
Prepare Demarc Blocks ....................................................................20
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Install Demarc Blocks .......................................................................23
Assign and Program Ports...............................................................23
Connect Cables from Base Stations and Phone Lines to
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Demarc Blocks ...................................................................................24
5 Install SpectraLink 6000 System ..............................................28
Survey Site..........................................................................................28
Check Components...........................................................................29
Install MCUs ......................................................................................30
Install Base Stations ..........................................................................34
Install Outdoor Base Stations ..........................................................36
6 Connect and Register Handsets ...............................................37
Set Up Diagnostic Modem...............................................................37
Register Handsets .............................................................................38
Unregister Handsets.........................................................................39
Program Handset Features..............................................................40
Test Handsets ....................................................................................40
7 Site Certification .....................................................................41
8 System Administration ............................................................43
Troubleshoot Error Codes ...............................................................43
Troubleshoot Handset Features......................................................43
Status LED Codes..............................................................................44
Replace a Handset.............................................................................48
Replace an MCU................................................................................49
Replace a Base Station ......................................................................50
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Contents
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9 Handset Planning Worksheet ..................................................51
10 Base Station Location Worksheet.............................................53
11 Technical Parameters ..............................................................55
Select Alternate Spread Spectrum Sequence.................................55
Change Companding .......................................................................56
12 Safety Notices ........................................................................57
13 Index .....................................................................................59
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Installation Overview

Installation has three phases. In most cases, a separate person is responsible for each phase.
1. Site preparation and wire installation: This is usually done by a
wire technician or contractor.
2. Installing the SpectraLink system: This is done by Polycom or one
of our certified distributors.
3. Programming the customer’s telephone system to work with the
SpectraLink system: This is usually done by the customer’s system administrator or technician.
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Because these major steps require some parallel activities, it is important to coordinate the activities among the persons involved.
This table lists the installation steps and the person usually responsible for each step.
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Installation Steps and Responsibilities

9
Site Preparation
Determine location of MCU
Run Cable for System
Run cable to Base Station locations
Pull cable
Terminate cable at Base Station locations
Prepare and install demarc blocks
Assign and program ports
Connect cables to demarc blocks
Install SpectraLink System
Survey site and check components
Install MCUs
Install Base Stations
Install outdoor Base Stations
Connect and register handsets
Set up diagnostic modem
Register handsets
Program handset features
Test handsets
Site certification
Task
Description
Wire Contractor
or Electrician
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9
9
9
9
9
Field Service
Engineer
9
9
9
9
9
9
9
9
Customer Project
Mgr/ System Admin
9
9
9
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SpectraLink 6000 System Overview

Review this section if you are unfamiliar with the features and operation of the SpectraLink 6000 System.

System Operation

The SpectraLink 6000 System is a wireless communication system that offers direct telephone access for incoming and outgoing calls anywhere within a facility.
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The SpectraLink 6000 System consists of three basic components: the Master Control Unit, the Base Station and SpectraLink 6000 Wireless Telephones, or handsets. This diagram shows an overview of the system. Components are described below.
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The SpectraLink 6000 System
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Master Control Unit (MCU)
Serves as the connecting point, or gateway, between the Base Stations and the existing telephone system. One or more of these boxes (approximately 12” x 3” x 7”) are typically installed in the telephone equipment room and provide connectivity from the telephone system to the SpectraLink 6000 System. Each MCU is hard-wired to one or more Base Stations, which in turn provides the wireless link to each of the Link handsets. The MCU establishes the connection from the telephone line to the appropriate Base Station in order to reach a handset.
The MCU supports four Base Stations and up to 16 handsets. Up to four SpectraLink 6100 MCUs can be linked together for extended coverage area. Chained MCUs support up to 64 handsets maximum.
Polycom offers an analog MCU that works with telephone systems (CO, PBX or Key Systems) with analog (loop start) ports. We also offer digital MCUs that work with the most common brands of telephone systems’ (PBX or key systems) digital ports.
Base Stations
Act as a radio transceiver to provide the communications signal between the handset and the MCU. Base Stations are slightly larger than a smoke detector and are typically mounted on the ceiling, in strategic locations throughout the facility. A single Base Station can provide radio coverage for an area of 5,000 to 50,000 square feet depending on building obstructions. Base Stations may be located up to 2,200 cable feet from the MCU.
When a handset user makes or receives a call, the handset and Base Station establish a digital radio communication link. As the user moves around the coverage area, calls are “handed off” to the Base Station that is able to provide the best radio signal (typically the closest Base Station). These handoffs involve the handset establishing a communication link with another Base Station and dropping the previous link.
SpectraLink 6000 Wireless Telephones
Communicate with the Base Station using digital spread spectrum transmission at 902-928 MHz. Employees can carry handsets to keep in contact as they move throughout the building. The handsets use on-premises wireless technology; they are not cellular or satellite phones. They are connected to the facility’s existing telephone system
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SpectraLink 6000 System Overview
and, just like wired telephones, can receive calls directly, receive transferred calls, transfer calls to other extensions, and make outside and long distance calls (subject to the restrictions applied in your facility.)
SpectraLink 6100 OAI Gateway
The SpectraLink OAI Gateway and application server are optional components which enable third-party applications (such as nurse call systems) to communicate with SpectraLink Wireless Telephones..
See SpectraLink 6100 MCU: Open Application Interface (OAI) Gateway Installation and Configuration for more information.
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The Front Panel of the SpectraLink 6100 MCU

The MCU’s front panel contains the connections to the telephone system, switches to control system administration, and status LEDs.
1. STEP button: Selects a specific line or Base Station
during registration process.
2. Mode switch: Selects the mode of operation for the
SpectraLink 6100 MCU.
ADMIN: Administration mode, used to set up system
features to match features on the telephone system.
NORMAL: Normal mode, used during day-to-day
operations.
REGISTER: Registration mode, used to add or delete
handsets and Base Stations.
3. DEL/ENTER button: Removes a registered handset from
the system.
4. IPC IN port: Used to connect preceding MCUs in a multi-
MCU configuration.
5. IPC OUT port: Used to connect sequential MCUs in a
multi-MCU configuration or to connect to an Open Applications Interface (OAI) Telephony Gateway.
6. ERROR LED: Flashes when the system has detected an
error. When flashing, check the STATUS LEDs for an error code.
7. STATUS LEDs: Indicate system error messages and
status. See SpectraLink 6100 MCU: Installation and Operation for more information.
8. LINE LEDs: Indicate the line status of each handset:
ringing, in-use or not active.
9. BASE STN LEDs: Indicate the status of each Base
Station.
10. CONN A or B: RJ-21 connector to the cross-connect
demarc block. Connector B is supplied and used only with four-wire digital interface.
11. PWR jack: Connects to the AC adapter to supply power
to the system.
CAUTION: Use only the provided Class II AC Adapter
with output 24VDC, 1A.
12. Grounding lug: For use on the analog interface MCU
(SCA-5XX).
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Site Preparation

Required Materials Provided by Customer

The following equipment must be provided by the customer:
Outlet Strip Recommended for installations with more than one
MCU. This will allow the MCUs to be turned on and off together.
Cross-Connect Block Required to connect the telephone switch
ports and the Base Stations to the MCU.
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25 Pair Cables RJ-21 male at MCU end, required to connect the
MCU to the cross-connect blocks.
Backboard Space The MCU is designed to be wall mounted to
3/4” plywood securely screwed to the wall.
Quick Clip Fuse Required with an RCO410 Outdoor Base Station
or when a Base Station is located in a separate building from the SpectraLink 6100 MCU. Recommended Quick Clip Fuse is available from Illinois Tool Works, Linx Division, Model # SCP­2X2.
Base Station Mounting Hardware If the Base Stations will be
mounted on finished walls or ceilings, a 4 to 5” long 1/4” bolt, nuts, and washers will be required for each Base Station mounted.
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Determine Location of MCU

Each MCU is approximately 2.75” wide, 12.5” high, and 7” deep, and weighs about 5 pounds. The unit is designed to be wall-mounted over 3/4” plywood.
• Select a location for the MCU with sufficient backboard space and
an available outlet.
• The MCU must be within 2,200 feet of the Base Stations.
• All digital interface modules must be within 250 feet of the
telephone system.
• See your telephone system specifications for distance limitations
for analog modules.
• Since the front panel is used for cabling and as an operator’s
console, mount the units so the front panel is accessible.
If your system has more than one MCU, the units should be mounted vertically, side by side, physically touching the adjacent unit. Do not stack units on top of one another. Stacked MCUs can cause overheating and failure.
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Run Cable for System

Run Cables to Base Station Locations

The Base Station locations should be designated on the building floor plans provided to the Polycom field service engineer. Base Stations can be mounted easily on raised or acoustical ceiling tiles, or on the wall. Avoid locating Base Stations in high or hard-to-reach places, as this will hinder maintenance, testing and/or repositioning.
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Wire specifications
The customer’s wire contractor is responsible for adhering to all local codes for wiring.
Polycom recommends UL-listed wire that conforms to the following specifications for AWG, distance, and number of power pairs required for this installation.
Power
Pairs
1 1,100 750 470
2 2,200 1,500 940
3 2,200 2,200 1,400
One additional pair is required for data.
Attenuation must not exceed 6.8 dB/1,000 feet at 772KHz.
Wire that is already installed (spare house cable) can be used when it is available. House cable will usually run from the MDF in the telephone equipment room to intermediate distribution frames (IDFs) spread throughout the facility. Install new wire from the closest IDF to the Base Station. Be sure no bridge taps, multiples, or “Y” connections are created or present.
Max Cable Feet
22 AWG
Max Cable Feet
24 AWG
Max Cable Feet
26 AWG
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Determine the amount of wire needed to connect the Base Station to the MCU by scaling from a floor plan or a sketch, pacing, measuring, or estimating. Remember to include enough wire to reach the ceiling.
The wire length between the MCU and each Base Station may not exceed 2,200 cable feet. Install an extra 25 feet of wire at the Base Station to allow for possible relocation.

Pull Cable

Pull the cable from the MCU location (usually in the telephone equipment room) to the Base Station locations designated on the floor plans.
If the cabling exits the building, consult the telephone system manual, the National Electrical Code (NEC), and local codes for instructions on providing lightning and other over-current protection.
When cabling an external Base Station or a Base Station with wiring that exits the building, protect all Base Station wiring with the Quick Clip Fuse (Illinois Tool Works, Linx Division, SCP-2X2) before bridging with other Base Station power leads.
Run all cable before attaching the RJ-45 connectors to the Base Stations. Label both the demarcation block end and the Base Station end of each wire with the Base Station number using a wire tie marker or other form of marker.
Remove bridge taps, multiples, or “Y” connections to the Base Station wires; these will cause data transmission errors.
The area above some suspended ceilings is used as an environmental air plenum. The NEC requires that wire installed in plenums be rated for plenum installation.
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