Polycom 500 User Manual

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User Guide

VoiceStation™ 500

USER GUIDE

Contents

Introduction ..................................................................3

Parts List ......................................................................3

For Best Performance ..................................................3

Installing VoiceStation™ 500 .......................................4

Using VoiceStation™ 500 .............................................5

Using Bluetooth Audio .................................................8

Bluetooth Dialing Sequences ......................................13

Wired Audio Mode via 2.5mm Jack.............................14

Maintenance ................................................................17

Troubleshooting ..........................................................17

Polycom Limited Warranty ..........................................18

Limitation of Liability ..................................................18

US and Canada Regulatory

and Compliance Information ...................................19

Exhibit J - Customer Information ...............................21

VoiceStation™ 500 Specications ..............................23

VoiceStation™ 500 - Contents

Introduction

Thank you for choosing Polycom’s VoiceStation™ 500. VoiceStation™ 500 uses Polycom’s unique Acoustic Clarity Technology to provide clear, full-duplex, two-way voice communication for your meetings. In addition, VoiceStation™ 500 adapts dynamically to the room environment to eliminate echoes and clipping. Three built-in microphones pick up sound all around the room so you can speak naturally and be easily understood.

Parts List

Please review this User Guide before using the phone. Save this User Guide for future reference.

Please take a moment now to complete and mail your VoiceStation™ 500 registration card, or register online at www.polycom.com.

Note: Refer to Quick Start Guide for additional information.

VoiceStation™ 500 - 3

For Best Performance

► Place VoiceStation™ 500 in the center of a

table or desk.

►Locate VoiceStation™ 500 in a room with

soft furnishings such as carpets, curtains, and sound-absorbing walls and ceilings.

► Keep papers and other objects away from

your VoiceStation™ 500.

►Speak at normal volume. ►Speak toward your VoiceStation™ 500.

Installing VoiceStation™ 500

1. Connect one end of the long console cable to the bottom of the phone.

2. Insert the Power Supply plug into a nearby electrical outlet.

3. Connect the other end of the long console cable to the bottom of the Power Supply. VoiceStation™ 500 will run a brief selftest, and then you will hear a tone. If you don’t hear the tone, verify that the outlet is working and the power is switched on.

4. Connect the short telephone cable to the Power Supply. Your System Administrator can help you to identify a standard analog phone line.

VoiceStation™ 500 - 4

5. Connect the other end of the short telephone cable to a jack wired for a standard analog phone line.

► Do not plug the VoiceStation™ 500 into a

digital telephone network. Doing so may damage the phone.

6. Place VoiceStation™ 500 in the center of

the room on a at, stable surface and press

the Volume Up and Volume Down buttons to adjust the Ringer.

► The Ringer has three modes: High, Low,

and Off. The Ringer sounds when you press the Volume buttons to indicate current status.

►When the On/Off indicator light is on, the Volume buttons control the sound level of the speaker. ►When the On/Off indicator light is off, the Volume buttons control the ringer volume.

7. Press the On/Off button to obtain a dial tone.

► If you do not hear a dial tone, you may not

be connected to an analog telephone line. For assistance, contact your System Administrator.

Using VoiceStation™ 500

The Polycom® VoiceStation™ 500 supports three modes of operation:

• POTS Audio

• Bluetooth Audio (headset and handsfree prole)

• Wired Audio Mode (2.5mm)

The Link Indicator is off when the phone is in normal POTS mode. The Link

Indicator will be slowly ashing blue when the VoiceStation™ 500 is in Bluetooth

mode, and it will be solid amber when

VoiceStation™ 500 - 5

the phone is in Wired Audio mode (with a cable connected).

When in POTS mode, inserting a 2.5mm cable enables Wired Audio Mode. To enter Wired Audio Mode, press the Mode

button. The amber link indicator will come on. It is possible to make/answer

Bluetooth and POTS calls when in Wired Audio Mode. For more information, refer to ‘Changing between calls in Wired Audio Mode’ on Page 15.

POTS Mode

Keypad

Dialing a Number

Example:

Answer a Call

Press the button when VoiceStation™ 500 rings.

Adjust Speaker Volume

When a call is in progress, press the Volume Up or

Volume Down button to adjust the sound level.

Microphone Mute

Press the Mute button to turn off the microphones

and prevent the other party from hearing your conversation. The red indicator lights near the microphones will be on. The speaker is still active

and you can hear the other party. Press the Mute

button again to resume two-way communication. The red indicator lights will go out.

VoiceStation™ 500 - 6

Pair with Bluetooth Device

Press the Mode button for 3 seconds to initiate pairing mode. For more information, refer to Using Bluetooth

Audio.

Special Features

Your telephone system may provide special features

such as Call Waiting, Conference, or Transfer which

can be accessed by pressing this key. Ask your System Administrator for more information on special features available with your phone system.

End a Call

Press the On/Off button to end the call.

Redial

Press the Redial button.

Record a Conversation

Plug the end of a cable with RCA-type connectors into the Aux Out jack on the Power Supply. Plug the other end of the cable into the Aux In jack of your tape recorder.

VoiceStation™ 500 - 7

Audio cable (RCA cable)

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Private Conversations

Plug a telephone into the data port on the VoiceStation™ 500 wall module. Press the Hold button to place the call on hold, then pick up the receiver of the telephone connected to the data port. You may also connect a fax machine or computer modem to the data port.

Using Bluetooth Audio

Telephone

Fax Machine

Computer

Bluetooth Mode is an additional new mode

of operation offered by the VoiceStation™

500. This feature enables you to combine the convenience of a mobile phone or computer calling application with the acoustics of a conference phone. For example, if you were in a call on your mobile telephone, you could connect your mobile

phone via Bluetooth to the VoiceStation™

500 and use its speaker and microphones to continue your conversation and include everyone in the room in the conversation.

Bluetooth Mode on the VoiceStation™ 500 provides increased exibility to conference

anywhere, even in environments where there are no analog lines or telephony infrastructure.

Bluetooth mode can be established in one

of three ways:

VoiceStation™ 500 - 8

• Manually establish a Bluetooth

connection with VoiceStation™ 500 from a previously unpaired mobile

phone (see instructions below), or;

• Manually establish a Bluetooth

connection with VoiceStation™ 500 from a previously paired mobile

phone (select “PLCM VS500” from

a list of paired devices on your

mobile phone), or;

• Press the Mode button to go to Bluetooth Mode. At this point,

pressing the On/Off button on VoiceStation™ 500 will initiate

a Bluetooth link to the last paired

mobile phone that it was connected to. Once connected it will establish

the Bluetooth mode without further

user action. During this time, the Link Indicator will be solid

blue. If a Bluetooth link cannot

be established within 60 seconds, VoiceStation™ 500 will revert to POTS mode.

Initiating Bluetooth Mode:

Conguring the VoiceStation™ 500 for

Bluetooth Mode

1. Press the Mode button to enter Bluetooth mode. The blue Mode LED should be on (either slow blinking or steady).

2. Dial the phone number on the Blue-

tooth-enabled mobile phone or press the On/Off button on VoiceStation™ 500 to dial the last dialed number on the mobile phone.

3. When nished, terminate the call

as you normally would with your mobile phone, computer or press the On/Off button on VoiceStation™

500.

2. Press the Mode button again. Hold for at least 3 seconds and ensure the

blue LED is fast blinking (discovering).

You will hear a series of tones on

VoiceStation™ 500 indicating

that your Bluetooth device has

discovered and paired with the VoiceStation™ 500.

On your Bluetooth device, select

VS500 as the discovered device and when prompted for the Password,

enter ‘0000’. Once the Bluetooth-

enabled device is paired and linked with VoiceStation™ 500, the blue

LED should be steady (On). A conrmation tone will also be heard on

the VoiceStation™ 500.

3. Refer to the following sections for use with either a mobile phone or computer.

Using VoiceStation™ 500 with Bluetooth-Enabled Mobile Phone:

Making and ending a Bluetooth mobile phone call

1. Press the Mode button to enter Bluetooth mode. The blue Mode LED should be on (steady).

Answering a mobile phone call on

VoiceStation™ 500

1. Ensure the mobile phone is paired and linked with the VoiceStation™

500. See “Initiating Bluetooth Mode” for more information.

2. When the mobile phone rings, an-

swer the call on your mobile phone as you normally would or

3. Press the On/Off button on the VoiceStation™ 500.

Ending the mobile phone call using

VoiceStation™ 500

1. Disconnect the call on your mobile

phone as you normally would, or ;

2. Press the On/Off button on the VoiceStation™ 500.

Redialing the last dialed number using

VoiceStation™ 500

• Press the On/Off button on VoiceStation™ 500 to dial the last dialed number on the mobile phone.

NOTE: If you are in Bluetooth mode

and want to make a POTS call, you

must rst push the Mode button to exit Bluetooth mode, then press the

On/Off button to initiate the POTS call.

VoiceStation™ 500 - 9

Transferring audio between VoiceStation™ 500 and mobile phone (for privacy)

1. Dial a telephone call according

to the directions in “Making and ending a Bluetooth mobile phone call”.

2. To transfer the audio from the VoiceStation™ 500 to the mobile phone, press the * button.

3. To transfer the audio from the mobile phone back to the VoiceStation™ 500, press the * button again.

you press the On/Off button.

2. Press the On/Off button on the VoiceStation™ 500 to get the POTS dial tone.

3. Dial the call using the keypad of the VoiceStation™ 500.

4. To end the call, press the On/Off button on the VoiceStation™ 500.

5. To resume the Bluetooth call, press the Mode button on the

VoiceStation™ 500.

Changing between mobile phone calls us-

ing VoiceStation™ 500

• Use the Flash function on your

mobile phone to change between the two phone calls.

Muting a call on VoiceStation™ 500

• Press the Mute button on the

VoiceStation™ 500 to mute/unmute

a call as described in the “POTS Mode” section of this User Guide.

Changing Volume

• Press the Volume Up/Down buttons

on the VoiceStation™ 500 to adjust the volume to the desired level as described in the “POTS Mode” section of this User Guide.

Recording a Bluetooth audio call

• Please refer to the ‘Record a Con- versation’ as described in the “POTS Mode” section of this User Guide.

Making a POTS call while in Bluetooth mode

1. If you are in a call using your Bluetooth device, place the call on hold

by pressing the Mode button on the

VoiceStation™ 500 and ensure that no LED is lit. If you do not press

the Mode button to exit Bluetooth

mode, the last number dialed will automatically be dialed again when

Changing between calls in different modes

(POTS to/from Bluetooth)

1. To make a POTS call while in

Bluetooth mode, press the Mode

button, press the On/Off button,

then dial the phone number. When

complete, press the On/Off button.

Press the Mode button to return to the call in Bluetooth mode.

2. To answer a POTS call while in

Bluetooth mode, press the On/Off

button.

Disconnecting Bluetooth link using

VoiceStation™ 500

• Press and hold the Mode button for 3 seconds while in Bluetooth mode.

You should see the steady blue LED turns to slow blinking with an audible beep.

Using VoiceStation™ 500 with Bluetooth-Enabled Computer(s):

Conguring the VoiceStation™ 500 for

Bluetooth Mode

1. Press the Mode button to enter Bluetooth mode. The blue Mode LED should be on (either slow blinking or steady).

VoiceStation™ 500 - 10

2. Ensure you have turned on the

Bluetooth mode. Press and hold the Mode button for at least 3 seconds

and ensure the blue LED is fast

blinking (discovering). You will hear

a series of tones on VoiceStation™

500 indicating that your Bluetooth

device has discovered the VoiceStation™ 500.

On your Bluetooth device, select PLCM VS500 as the discovered

device and when prompted for the

Password, enter ‘0000’. (Follow the prompts on your computer) Once the Bluetooth-enabled device is

paired with VoiceStation™ 500, the

blue LED should be steady (On). A conrmation tone will also be heard

on the VoiceStation™ 500.

Making and ending computer calls

1. Press the On/Off button on VoiceStation™ 500 to link to the computer.

2. Dial the phone number.

3. When nished, terminate the call

as you normally would with your computer.

Answering a computer call

1. Ensure the mobile phone is paired with the VoiceStation™ 500.

2. When the computer call rings,

answer it as you normally would on the computer.

Ending the mobile phone call using

VoiceStation™ 500

• Disconnect the call on your mobile phone as you normally would.

Transferring audio between VoiceStation™ 500 and computer

1. In order to transfer audio from VoiceStation™ 500 and the

computer (or vice-versa), you must

de-link the two devices. You can do so in two ways:

• Press and hold the Mode key

for at least 3 seconds on the VoiceStation™ 500.

• From your computer calling application, right-click your mouse and follow the instructions to de-link the

Bluetooth connection.

Changing between computer calls using

VoiceStation™ 500

• Not available.

Muting a call on VoiceStation™ 500

• Press the Mute button on the

VoiceStation™ 500 to mute/unmute

a call as described in the “POTS Mode” section of this User Guide.

Changing Volume

• Press the Volume Up and Volume Down buttons on the VoiceStation™ 500 to adjust the volume to the desired level as described in the

“POTS Mode” section of this User

Guide.

Recording a call

• Please refer to the ‘Record a Con- versation’ as described in the “POTS Mode” section of this User Guide.

Making a POTS call while in Bluetooth mode on computer

1. If you are in a call using your Bluetooth device, place the call on hold by pressing the Hold button on the VoiceStation™ 500.

Redialing the last dialed number using

VoiceStation™ 500 for computer calls

• Not available.

VoiceStation™ 500 - 11

2. Press the On/Off button on the VoiceStation™ 500 to place a POTS call.

3. Dial the call using the keypad of the VoiceStation™ 500.

4. To end the call, press the On/Off button on the VoiceStation™ 500.

5. Press the Hold button on the VoiceStation™ 500 to resume the

call with the Bluetooth device.

Changing between calls in different modes

(POTS to/from Bluetooth)

1. To make a POTS call while in Bluetooth mode, press the Mode button,

press the On/Off button, then dial

the phone number. When complete,

press the On/Off button. Press the

Mode button to return to the call in Bluetooth mode.

2. To answer a POTS call while in

Bluetooth mode, press the On/Off

button.

Disconnecting Bluetooth link using

VoiceStation™ 500

• Press and hold the Mode button for

three seconds. You should see the blue LED turn to slow blinking and hear an audio beep.

VoiceStation™ 500 - 12

Wired Audio Mode via 2.5mm Jack

Use the provided mobile phone connector cable to connect your mobile phone to the VoiceStation™ 500’s 2.5mm audio input/ output jack. The mobile phone connector cable will plug into a standard 2.5mm headset jack on your mobile phone. A headset adaptor may be necessary to adapt your mobile phone to this connector. Adaptors are widely available at electronics stores and mobile phone outlets for universal hands-free kits. Polycom® also offers hands-free adaptor kits for Nokia, Samsung, Sony Ericsson and Siemens brand mobile phones. Please contact your local sales representative for more information about these adapter kits.

You can also use the provided Computer Calling Cable with the VoiceStation™ 500’s 2.5mm audio jack. The Computer Calling Cable allows you to make calls over the Internet using the VoiceStation™

500. This feature enables you to combine the convenience of Internet phone calls

via applications such as Skype, AIM, MSN Messenger, Yahoo! Messenger, and

corporate IP softphones, with the audio quality of Polycom’s legendary conference phones. Simply plug the Computer Calling Cable into your VoiceStation™ 500 on one end, and then connect the cable to the sound card connectors on your desktop computer or laptop.

When in POTS mode, inserting a 2.5mm cable enables Wired Audio Mode. To enter Wired Audio Mode, press the Mode

button. The amber link indicator will come on. It is possible to make/answer

Bluetooth and POTS calls when in Wired Audio Mode. For more information, refer to ‘Changing between calls in Wired Audio Mode’ on Page 15.

When you are in active Wired Audio Mode

it is possible to receive an incoming POTS call. To pick up an incoming POTS call

you simply press the On/Off button and the link indicator will turn off. This indicates that you are now in POTS mode. As soon as you are done with your POTS call, you

can press the Mode button again so that the

amber link indicator appears, and you are

now back in Wired Audio mode.

Conguring the Wired Audio

Mode:

1. Insert one end of mobile phone cable with 2.5 mm connector into the 2.5mm phone jack on the VoiceStation™ 500 and the other into your mobile phone or computer.

2. Press the Mode button to enter Wired Audio Mode. The Amber

LED should be on.

Using Wired Audio Mode to make phone calls:

Making and ending a phone call in Wired Audio Mode

1. Make sure the VoiceStation™ 500 is set up as described in the “Conguring the Wired Audio Mode” section

above.

2. Dial the phone number from the device connected to the VoiceStation™

500.

3. When nished, terminate the call

as you normally would with your mobile phone or computer.

Answering a call in Wired Audio Mode

1. Make sure the VoiceStation™ 500 is set up as described in the “Conguring the Wired Audio Mode” section

above.

VoiceStation™ 500 - 13

2. When the incoming call ring is

heard, answer it as you normally would.

Redialing the last dialed number in Wired Audio Mode

• Redial the last number using

the mobile phone or computer connected to the VoiceStation™

500.

Transferring audio between devices in Wired Audio Mode

• The connector cable (mobile phone or computer) with 2.5 mm connec-

tor needs to be removed from the mobile phone or computer.

Changing between calls in Wired Audio Mode

The Mode button can be used to swap between the POTS, Bluetooth and the Wired

Audio calls:

1. Making/Answering a POTS call when in Wired Audio Mode: Press the Mode button, press the On/Off

button, make/answer the phone call. The Amber LED should not be lit.

When nished, press the On/Off button, then press the Mode button

again.

2. Making/answering a Bluetooth call when in Wired Audio Mode: Press the Mode button, then make/answer the phone call. The Bluetooth LED should be on (blue). When nished, press the Mode button again. The

LED should return to amber.

Muting a call on VoiceStation™ 500

1. Press the Mute button on the

VoiceStation™ 500 to mute/unmute

a call as described in the “POTS Mode” section of this User Guide or;

2. The mobile phone Mute/Unmute

button can be used.

Changing Volume

1. Press the Volume Up/Down buttons on the VoiceStation™ 500 to adjust the volume to the desired level as

described in the “POTS Mode” section of this User Guide or;

2. Use the mobile phone to adjust the volume.

Recording an audio call

• Please refer to the ‘Record a Conversation’ section of this User’s

Guide as described in the “POTS Mode” section of this User Guide.

Disconnecting Wired Audio Mode on

VoiceStation™ 500

1. End the phone call as you normally would.

2. Unplug the cable from the

2.5mm port on the side of the VoiceStation™ 500. The amber LED should turn off, bringing the VoiceStation™ 500 to POTS mode.

VoiceStation™ 500 - 14

Adjusting Microphone Settings on Computer (Optional):

For best audio performance when using the

Computer Calling Cable with VoiceStation™ 500, be sure to turn on “Mic Boost” in the

Windows® XP Sounds and Audio Devices

menu as shown below. (Settings may vary depending on Operating System.)

Start → Settings → Control Panel → Sounds and Audio Devices → Audio → Sound Recording → Volume → Microphone (Advanced) → Mic Boost “ON”

VoiceStation™ 500 - 15

Maintenance

Clean the VoiceStation™ 500 with a soft, dry cloth. Do not use alcohol- or petroleum-based cleaners.

Troubleshooting

No Dial Tone

► Check that all connections are cor-

rect and tight.

► Make sure the short cable is con-

nected to a standard analog phone line.

► Try a different telephone line.

Phone Does Not Ring

► Adjust the Ringer with the Volume

up button.

Short Silences, Echoes, or Clipped Speech

► Do not move VoiceStation™ 500

while it is in use.

► Keep your hands away from the

phone during calls.

► Keep papers, cups, coffee pots, and

other objects away from the phone.

► At the beginning of a call, allow

each speaker present to speak in turn for a few moments to enable the phone’s electronics to adjust to the acoustic environment.

► The other party may be using low

quality equipment or a half-duplex conference bridge, in which case there is no solution.

Mufed or “In a Well”

Reception

► Speak closer to the phone so that

the microphones pick up your speech more accurately.

► Add more sound absorbency to the

room.

Excessive Noise

► Noisy equipment such as a com-

puter or fan may make it difcult to hear the other party. Both parties

should turn off noisy equipment.

► Try calling again to see if a differ-

ent line provides a better connection.

Physical Damage

► If physical damage is severe

enough that the internal parts become visible, disconnect the VoiceStation™ 500 immediately.

► Do not reconnect to the network

until the VoiceStation™ 500 has been repaired.

VoiceStation™ 500 - 16

Polycom Limited Warranty

Polycom warrants to the end user that the system will be in good working order on the date Polycom or its authorized reseller delivers or installs the system,

whichever is later (Warranty Date). If you

notify Polycom or its Authorized Dealer

within one year of the Warranty Date that

the system is not in good working order, Polycom will, without charge , repair or replace, at its option, the system components that are not in good working order. Repair or replacement parts may be new or refurbished and will be provided on an exchange basis. If Polycom determines that your system cannot be repaired or replaced, Polycom will remove the system and, at your option, refund the purchase price of your system or apply the purchase price towards the purchase of another Polycom system. A summary of Polycom maintenance coverage may be obtained from Polycom by calling 1.800.451.0995

(in the continental U.S. only). If you

purchased your system from a Polycom Authorized Dealer, contact your reseller for the details of the maintenance plan applicable to your system. This Polycom

limited warranty covers damage to the system caused by power surges. Polycom will not be responsible under this limited warranty for damages resulting from:

► Failure to follow Polycom’s installa-

tion, operation, or maintenance instructions.

► Unauthorized system modication,

movement, or alteration..

► Unauthorized use of common carrier

communication services accessed through the system.

► Abuse, misuse, negligent acts or

omissions of the customer and persons

under the customer’s control; or

► Acts of third parties and acts of God.

Polycom’s obligation to repair, replace, or refund, as set forth above, is your

exclusive remedy. Except as specically set forth above, Polycom, its afliates,

suppliers, and dealers make no warran-

ties, express or implied, and specically

disclaim any warranties of merchantability

or tness for a particular purpose.

Limitations of Liability

The liability of Polycom and its afliates

and suppliers for any claims, losses, damages, or expenses from any cause whatso-

ever (including acts or omissions of third parties), regardless of the form of action,

whether in contract, tort, or otherwise,

shall not exceed the lesser of: (1) the direct damages proven; or (2) the repair cost,

replacement cost, license fee, annual rental charge, or purchase price, as the case may be, of the equipment that gives rise to the claim. In no event shall Polycom and its

afliates and suppliers be liable for any

incidental, special, reliance, consequential,

VoiceStation™ 500 - 17

or indirect loss or damage arising out of or in anyway in connection with the use of the equipment. As used in this paragraph, consequential damages include, but are

not limited to, the following: lost prots,

lost revenues, and losses arising out of

unauthorized use (or charges for such use)

of common carrier telecommunications services or facilities accessed through or connected to the equipment. For personal injury caused by Polycom’s negligence, Polycom’s liability shall be limited to proven damages. No action or proceed-

ing against Polycom or its afliates or

suppliers may be commenced more than

twenty-four (24) months after the cause of

action accrues.

THIS PARAGRAPH SETS FORTH THE

EXCLUSIVE REMEDY FOR ANY CLAIMS, LOSSES, DAMAGES OR EXPENSES ASSOCIATED WITH THE EQUIPMENT AND REGARDLESS OF A

FAILURE OF ESSENTIAL PURPOSE.

All rights reserved under International and Pan-American Copyright Conventions. No part of the contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into another language or format, in whole or part, without written consent of Polycom, Inc. The software contained within this product is protected by United States copyright laws and international treaty provisions. Polycom, Inc., retains title and ownership of all property rights with respect to the software within this product. You shall

FCC Rules

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful

interference, and

(2) This device must accept any interfer-

ence received, including interference

that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for

a Class B digital device, pursuant to

part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference

not (and shall not allow any third party to) decompile, disassemble, or otherwise

reverse engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the software by any

means whatsoever. Do not remove (or allow any third party to remove) any product identication, copyright or other notices.

Polycom® and the logo design are registered trademarks and VoiceStation™ 500 and Acoustic Clarity Technology™ are trademark of Polycom, Inc. in the United States, and various countries.

to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving

antenna.

 Increase the separation between the

equipment and receiver.

 Connect the equipment into an outlet

on a circuit different from that to which the receiver is connected.

 Consult the dealer or an experienced

radio/TV technician for help. In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the user’s authority to operate the equipment.

VoiceStation™ 500 - 18

Canadian Department of Communications Notice

This Class [B] digital apparatus complies

with Canadian ICES-003.

Ring Equivalency Number (REN)

The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming

Automatic Dialing

WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS:

1. Remain on the line and briefly explain to the dispatcher the reason for

Telephone Company Connector

A FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network

Cet appareil numérique de la classe [B] est conforme à la norme N M B-003 du

Canada.

call. Typically the sum of RENs should

not exceed five (5.0). To be certain of the

number of devices that may be connected

to a line (as determined by the total RENs)

contact the local telephone company.

the call.

2. Perform such activities in the offpeak hours, such as early morning or late evening.

or premises wiring using a compatible modular jack that is Part 68 complaint. See the rest of these installation instructions for details.

Canadian Telephone Company Requirements

NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements

document(s). The Department does not

guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users

should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The

VoiceStation™ 500 - 19

customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together.

This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.’’

“NOTICE: The Ringer Equivalence Number (REN) assigned to each relevant

terminal device provides an indication of the maximum number of terminals

allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.’’

The term “IC:” before the certification/

registration number dignifies only that the Industry Canada technical specifications were met.

Exhibit J - Customer Information

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the exterior of the cabinet of this equipment is a label that contains, among other information,

• FCC Registration Number: US: 2HWTE09BVOICEST

• Ringer Equivalence Number (REN): 0.9B

• Facility Interface Code (FIC): 02LS2

• Service Order Code (SOC): 6.0Y

• USOC Jack Type: RJ11C

a product identier in the format US: 2HWTE09BVOICEST. If requested, this

number must be provided to the telephone company.

If this equipment VoiceStation™ 500 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of

service may be required. But if advance

notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes to its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice so you can make the necessary modifications to maintain uninterrupted service.

VoiceStation™ 500 - 20

If trouble is experienced with this equipment VoiceStation™ 500, for repair or warranty information, please

contact Polycom Inc.: 1-888-248-4143; 1-408-474-2067 Option 1; 4750 Willow

Road, Pleasanton, CA 94588-2708, USA; or http://www.polycom.com. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Connection to party line service is

subject to state tariffs. (Contact the state

public utility commission, public service commission or corporate commission for

information.)

CE Mark R & TTE Directive (EU Only)

This VoiceStation™ 500 has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/ EEC, 73/23/EEC1999/5/EC. A full copy of the Declaration of Conformity can be

obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.

Polycom Ltd. tímto prohlašuje, že tento VoiceStation™ 500 je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

Undertegnede Polycom Ltd. erklærer herved, at følgende udstyr VoiceStation™ 500 overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.

Hiermit erklärt Polycom Ltd., dass sich das Gerät VoiceStation™ 500 in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen

Bestimmungen der Richtlinie 1999/5/EG bendet.

Käesolevaga kinnitab Polycom Ltd. seadme VoiceStation™ 500 vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.

Hereby, Polycom Ltd., declares that this VoiceStation™ 500 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/ EC.

Por medio de la presente Polycom Ltd. declara que el VoiceStation™ 500 cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.

Par la présente Polycom Ltd. déclare que l’appareil VoiceStation™ 500 est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.

Con la presente Polycom Ltd. dichiara che questo VoiceStation™ 500 è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

Ar šo Polycom Ltd. deklarē, ka VoiceStation™ 500 atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.

Šiuo Polycom Ltd. deklaruoja, kad šis VoiceStation™ 500 atitinka esminius

reikalavimus ir kitas 1999/5/EB

Direktyvos nuostatas.

Hierbij verklaart Polycom Ltd. dat het toestel VoiceStation™ 500 in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.

Hawnhekk, Polycom Ltd., jiddikjara li dan VoiceStation™ 500 jikkonforma mal-

ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva

1999/5/EC.

ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom Ltd. ΔΗΛΩΝΕΙ ΟΤΙ VoiceStation™ 500

VoiceStation™ 500 - 21

Alulírott, Polycom Ltd. nyilatkozom, hogy a VoiceStation™ 500 megfelel a vonatkozó alapvetõ követelményeknek és

az 1999/5/EC irányelv egyéb elõírásainak.

Niniejszym Polycom Ltd. oświadcza, że VoiceStation™ 500 jest zgodne z

zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy

1999/5/WE

Polycom Ltd. declara que este VoiceStation™ 500 está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE.

Polycom Ltd. týmto vyhlasuje, že VoiceStation™ 500 spĺňa základné požiadavky a všetky príslušné ustanovenia

Smernice 1999/5/ES.

Polycom Ltd. vakuuttaa täten että VoiceStation™ 500 tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.

Härmed intygar Polycom Ltd. att denna VoiceStation™ 500 står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

Hér með lýsir Polycom Ltd. yr því að

VoiceStation™ 500 er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC

Polycom Ltd. erklærer herved at utstyret VoiceStation™ 500 er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.

IMPORTANT NOTE

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

VoiceStation™ 500 - 22

New Zealand Compliance Info

Important Notice:

Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.

This device may be subject to ringing or

Bell tinkle when certain other devices are

connected to the same line. If this occurs the problem should not be referred to the Telecom Faults Service.

This equipment may not provide for effective hand-over of a call to another device connected to the same line.

General Warning:

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions to its network. It indicates no endorsement

Japanese Compliance Info

of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network service.

Quality of Speech when this Polycom VoiceStation™ 500 is

connected to the “Internet”:

Telecom is not interested in the quality of service when this Polycom VoiceStation™ 500 is connected to the internet. The Telepermit issued for this product applies only to the product when connected to the Telecom network. If trouble arises when

the product is connected to the “Internet”

do not call the Telecom Fault Service.

この装置は、情報処理装置等電波障害

自主規制協議会（ＶＣＣＩ）の基準に基づくク

ラスB 情報技術装置です。この装置

は、家庭環境で使用することを目的と

していますが、

Australia Compliance Info

Warning:

This equipment will be inoperable when mains power fails.

VoiceStation™ 500 - 23

この装置がラジオやテレビジョン受信

機に近接して使用されると、受信障害を引き起こ

すことがあります。取扱説明書に従って正しい取り扱いを

して下さい。

South Africa Compliance Info

Important Notice to South African customers:

Polycom recommends the use of an external surge suppressor when installing any of the following products:

► VoiceStation™ 300 ► VoiceStation™ 500

A standard DM surge protector (Telkom license number: MIS/19) is available from:

Design Modications CC

Att: Petrus Geyser

P.O. Box 15245

Sinoville 0129 South Africa

Tel: (082) 452 0269 Fax: (012) 711 0872

Russia Compliance Info

Approved by GOST-R

ME04

VoiceStation™ 500 - 24

http://www.polycom.com

Polycom,Inc.

6001AmericaCenterDrive

SanJose,CA95002

Polycom®,VoiceStation™,andthePolycomlogodesignareregisteredtrademarksof

AllRightsReserved.

3810-17998-001RevC(EN)

Polycom 500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual