Polycom 500 User Manual

User Guide

VoiceStation™ 500

USER GUIDE

Contents

Introduction ..................................................................3

Parts List ......................................................................3

For Best Performance ..................................................3

Installing VoiceStation™ 500 .......................................4

Using VoiceStation™ 500 .............................................5

Using Bluetooth Audio .................................................8

Bluetooth Dialing Sequences ......................................13

Wired Audio Mode via 2.5mm Jack.............................14

Maintenance ................................................................17

Troubleshooting ..........................................................17

Polycom Limited Warranty ..........................................18

Limitation of Liability ..................................................18

Copyright .....................................................................19

US and Canada Regulatory

and Compliance Information ...................................19

Exhibit J - Customer Information ...............................21

VoiceStation™ 500 Specications ..............................23

VoiceStation™ 500 - Contents

Introduction

Thank you for choosing Polycom’s
VoiceStation™ 500. VoiceStation™ 500
uses Polycom’s unique Acoustic Clarity
Technology to provide clear, full-duplex,
two-way voice communication for your
meetings. In addition, VoiceStation™
500 adapts dynamically to the room
environment to eliminate echoes and
clipping. Three built-in microphones pick
up sound all around the room so you can
speak naturally and be easily understood.

Parts List

Please review this User Guide before
using the phone. Save this User Guide for
future reference.

Please take a moment now to complete
and mail your VoiceStation™ 500
registration card, or register online at
www.polycom.com.

Note: Refer to Quick Start Guide
for additional information.

VoiceStation™ 500 - 3

For Best Performance

► Place VoiceStation™ 500 in the center of a

table or desk.

►Locate VoiceStation™ 500 in a room with

soft furnishings such as carpets, curtains,
and sound-absorbing walls and ceilings.

► Keep papers and other objects away from

your VoiceStation™ 500.

►Speak at normal volume.
►Speak toward your VoiceStation™ 500.

Installing VoiceStation™ 500

1. Connect one end of the long console cable
to the bottom of the phone.

2. Insert the Power Supply plug into a nearby
electrical outlet.

3. Connect the other end of the long console
cable to the bottom of the Power Supply.
VoiceStation™ 500 will run a brief self­test, and then you will hear a tone. If you
don’t hear the tone, verify that the outlet is
working and the power is switched on.

4. Connect the short telephone cable to the
Power Supply. Your System Administrator
can help you to identify a standard analog
phone line.

VoiceStation™ 500 - 4

5. Connect the other end of the short tele­phone cable to a jack wired for a standard
analog phone line.

► Do not plug the VoiceStation™ 500 into a

digital telephone network. Doing so may
damage the phone.

6. Place VoiceStation™ 500 in the center of

the room on a at, stable surface and press

the Volume Up and Volume Down buttons
to adjust the Ringer.

► The Ringer has three modes: High, Low,

and Off. The Ringer sounds when you
press the Volume buttons to indicate current
status.

►When the On/Off indicator light is on, the Volume
buttons control the sound level of the speaker.
►When the On/Off indicator light is off, the
Volume buttons control the ringer volume.

7. Press the On/Off button to obtain a dial
tone.

► If you do not hear a dial tone, you may not

be connected to an analog telephone line.
For assistance, contact your System Admin­istrator.

Using VoiceStation™ 500

The Polycom® VoiceStation™ 500
supports three modes of operation:

• POTS Audio

• Bluetooth Audio (headset and hands­free prole)

• Wired Audio Mode (2.5mm)

The Link Indicator is off when the phone
is in normal POTS mode. The Link

Indicator will be slowly ashing blue when
the VoiceStation™ 500 is in Bluetooth

mode, and it will be solid amber when

VoiceStation™ 500 - 5

the phone is in Wired Audio mode (with a
cable connected).

When in POTS mode, inserting a 2.5mm
cable enables Wired Audio Mode. To
enter Wired Audio Mode, press the Mode

button. The amber link indicator will
come on. It is possible to make/answer

Bluetooth and POTS calls when in Wired
Audio Mode. For more information, refer
to ‘Changing between calls in Wired Audio
Mode’ on Page 15.

POTS Mode

Keypad

Dialing a Number

Example:

Answer a Call

Press the button when VoiceStation™ 500 rings.

Adjust Speaker Volume

When a call is in progress, press the Volume Up or

Volume Down button to adjust the sound level.

Microphone Mute

Press the Mute button to turn off the microphones

and prevent the other party from hearing your
conversation. The red indicator lights near the
microphones will be on. The speaker is still active

and you can hear the other party. Press the Mute

button again to resume two-way communication. The
red indicator lights will go out.

VoiceStation™ 500 - 6

Pair with Bluetooth Device

Press the Mode button for 3 seconds to initiate pairing
mode. For more information, refer to Using Bluetooth

Audio.

Special Features

Your telephone system may provide special features

such as Call Waiting, Conference, or Transfer which

can be accessed by pressing this key. Ask your
System Administrator for more information on special
features available with your phone system.

End a Call

Press the On/Off button to end the call.

Redial

Press the Redial button.

Record a Conversation

Plug the end of a cable with RCA-type connectors
into the Aux Out jack on the Power Supply. Plug the
other end of the cable into the Aux In jack of your
tape recorder.

VoiceStation™ 500 - 7

Audio cable
(RCA cable)

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Private Conversations

Plug a telephone into the data port on the
VoiceStation™ 500 wall module. Press the Hold
button to place the call on hold, then pick up the
receiver of the telephone connected to the data port.
You may also connect a fax machine or computer
modem to the data port.

Using Bluetooth Audio

Telephone

Fax Machine

Computer

Bluetooth Mode is an additional new mode

of operation offered by the VoiceStation™

500. This feature enables you to com­bine the convenience of a mobile phone
or computer calling application with the
acoustics of a conference phone. For ex­ample, if you were in a call on your mobile
telephone, you could connect your mobile

phone via Bluetooth to the VoiceStation™

500 and use its speaker and microphones
to continue your conversation and include
everyone in the room in the conversation.

Bluetooth Mode on the VoiceStation™ 500
provides increased exibility to conference

anywhere, even in environments where
there are no analog lines or telephony
infrastructure.

Bluetooth mode can be established in one

of three ways:

VoiceStation™ 500 - 8

• Manually establish a Bluetooth

connection with VoiceStation™ 500
from a previously unpaired mobile

phone (see instructions below), or;

• Manually establish a Bluetooth

connection with VoiceStation™ 500
from a previously paired mobile

phone (select “PLCM VS500” from

a list of paired devices on your

mobile phone), or;

• Press the Mode button to go to
Bluetooth Mode. At this point,

pressing the On/Off button on
VoiceStation™ 500 will initiate

a Bluetooth link to the last paired

mobile phone that it was connected
to. Once connected it will establish

the Bluetooth mode without further

user action. During this time,
the Link Indicator will be solid

blue. If a Bluetooth link cannot