Polycom 400 Series Quick Start Manual

Quickstart Guide

Polycom 400 Series

Quickstart Guide | Polycom 400 Series Quickstart Guide | Polycom 400 Series

1. Message Waiting Indicator

2. Line Indicators

3. Line/Speed Dial Key

4. Arrow Keys

5. Speaker Phone

6. Feature Keys

7. Microphone Mute

8. Hands-free Microphone

9. Volume Keys

10. Dial Pad

11. Headset

12. Hold

13. Speaker

14. Soft Keys

15. Graphic Display

16. Hook switch

Speed Dial

Adding a Speed Dial Number:

• Press Menu

• Select Features > Contact Directory

• Scroll to highlight the contact.

You can also use the * key to page up and the # key to
page down

• Press the Edit soft key

• Enter the next available speed dial index.

• Press the Save or Cancel soft keys to accept or cancel changes

• Press Menu to return to the idle screen

Assigning to Speed Dial Key:

• Press and hold an unassigned key

A new empty entry in the contact directory is automatically
opened allowing contact information to be added.

• Press the More soft key, and then press the Add soft key

• (Optional.) Enter contact information

• Change the Speed Dial Index field

The index can be any value between the next available index
value and the maximum (value of 9999).

• Press the Save soft key

• Press Menu to return to the idle screen

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Polycom 400 Series | Features

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Basic Phone Features

Place a call:

Use any of the following approaches to place a call:

• Dial the number then lift the handset

• Using the speaker phone

• Using the headset

Answer a call:

• Lift the handset

• Using the speaker phone

• Using the headset

End a call:

To end a call, do one of the following steps:

• Press the End Call soft key

• Replace the handset

• Press the speaker and/or headset button

Redialing the last call placed:

• Press the Redial button

Quickstart Guide | Polycom 400 Series Quickstart Guide | Polycom 400 Series

Basic Phone Features

Mute a call:

During a call, press Mute. The Message Waiting Indicator
turns red and a microphone on the screen indicates that the
other party (or parties) cannot hear you.
Microphone Mute applies to all modes: Handset, Headset,
and Hands-free Speakerphone. You can still hear all other
parties while mute is enabled.
To turn off Microphone Mute, press Mute again.

View missed calls:

• Press Menu, and then select Features > Call Lists

> Missed Calls

• Press Menu to return to the idle screen

Adding a Contact:

• Press Menu

• Select Features > Contact Directory

• Press the More soft key, then press the Add soft key.

• Enter first and/or last name of the contact from the keypad

• Enter a contact number

• (Optional.) Change the Speed Dial Index.

It is automatically assigned to the next available index value

• (Optional.) Change the Ring Type and Divert Contact

• Press the Save soft key.

• Press Menu to return to the idle screen

Call Forward Options

Forward calls to another number:

• Dial *72 then enter the number of the destination

• To disable, dial *73

Forward calls, when busy, to another number:

• Dial *90 then enter the number of the destination

• To disable, dial *91

Forward unanswered calls to another number:

• Dial *92 then enter the number of the destination

• To disable, dial *93

Note: You will be notified by the voice prompt when each
function has completed successfully. If you have previously
entered a destination phone number for that call forward
type, you do not need to re-enter it each time the call forward
option is enabled.

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