Polycom 3725-63211-002 User Manual

Polycom® Immersive Telepresence (ITP) User’s Guide

Software Version 3.0.3 | October 2011 | 3725-63211-002/A

Trademark Information

POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries.

All other trademarks are property of their respective owners.

Patent Information

The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.

4750 Willow Road Pleasanton, CA 94588-2708 USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.

About this Guide

The Polycom Immersive Telepresence (ITP) User’s Guide introduces you to the Polycom Immersive Telepresence (ITP) systems, including the Polycom RealPresence™ Experience (RPX™) Series, Polycom Open Telepresence Experience™ (OTX™) solutions, and Polycom Telepresence Experience® (TPX®) solutions. This guide explains how to use the Polycom Touch Control, describes what you can expect to see on the displays during meetings in the ITP room, and provides general guidelines for conducting successful meetings.

This guide is intended for all users of the Polycom RPX 400 Series, RPX 200 Series, OTX 300 system, OTX 100 system, and TPX 306 system, version 3.0.3. If you have a Polycom Architected Telepresence™ (ATX™) system with a Polycom Touch Control, most of the information in this guide pertains to you as well.

For quick reference information about ITP systems, refer to the Polycom Immersive Telepresence (ITP) and the Polycom Touch Control Quick Tips document. This document describes how to use the Polycom Touch Control to perform common user tasks, such as making and ending calls, controlling audio, and sharing content.

Additional Polycom documentation is available at the Polycom web site,

http://www.polycom.com/support/video/index.html.

For support or service, please contact your Polycom distributor or go to Polycom Support at http://support.polycom.com.

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Polycom Immersive Telepresence (ITP) User’s Guide

Contents

1 Introducing the Polycom ITP Systems . . . . . . . . . . . . . . . . . 1-1

Key Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Key Features and Benefits of the Polycom RPX Solutions . . . . . . . . . 1–3

Key Features and Benefits of the Polycom OTX Systems . . . . . . . . . . 1–5

Key Features and Benefits of the Polycom TPX HD System . . . . . . . 1–7

2 Using the Polycom Touch Control . . . . . . . . . . . . . . . . . . . . 2-1

Powering the Polycom Touch Control On and Off . . . . . . . . . . . . . . . . . . 2–2

Accessing the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Understanding the Polycom Touch Control Indicators . . . . . . . . . . . . . . . 2–5

Calling and Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Calling by Entering a Name or Number . . . . . . . . . . . . . . . . . . . . 2–9

Calling by Entering a SIP Address . . . . . . . . . . . . . . . . . . . . . . . . 2–10

Calling from the Favorites Screen . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

Calling from the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13

Making Calls Using Meeting Composer . . . . . . . . . . . . . . . . . . . . . . . 2–13

Selecting Sites Using Meeting Composer . . . . . . . . . . . . . . . . . . 2–13

Selecting a Site Using Manual Dial. . . . . . . . . . . . . . . . . . . . . 2–14

Selecting a Site Using Favorites . . . . . . . . . . . . . . . . . . . . . . . 2–16

Selecting a Site Using the Directory . . . . . . . . . . . . . . . . . . . 2–17

Placing a Call Using Meeting Composer . . . . . . . . . . . . . . . . . . . 2–20

Ending a Call Using Meeting Composer . . . . . . . . . . . . . . . . . . . 2–21

Using the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–22

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24

Adjusting the Volume at Your Site . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24

Adjusting the Polycom Touch Control Volume . . . . . . . . . . . . . . . . . 2–24

Muting the Microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–25

Understanding Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–25

Calling the Help Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–25

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3 Viewing People and Content . . . . . . . . . . . . . . . . . . . . . . . 3-1

Viewing People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Viewing People in an RPX Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Viewing People in an OTX or TPX Room . . . . . . . . . . . . . . . . . . . . . . . 3–6

Viewing Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Accessing the Content Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Accessing the Content Monitors in RPX Suites . . . . . . . . . . . . . 3–10

Accessing the Content Monitors in OTX Rooms . . . . . . . . . . . . 3–10

Using a Laptop in the Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Using a Laptop with People+Content IP . . . . . . . . . . . . . . . . . . . . . . 3–13

Using a Document Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16

Using an Integrated PC (RPX Suites Only) . . . . . . . . . . . . . . . . . . . . . 3–18

Using a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19

Accessing the Content Monitors in OTX 300 Rooms . . . . . 3–10

Accessing the Content Monitors in Standard OTX 100

Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Accessing the Content Monitor in OTX 100 Compact

Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

4 Conducting Successful Meetings . . . . . . . . . . . . . . . . . . . . . 4-1

Meeting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Video Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

RPX Suites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

OTX Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

TPX Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Audio Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Document Camera Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Meeting Coordinator Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Reserving a Polycom ITP Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

vi Polycom, Inc.

List of Figures

Figure 1-1 Polycom RPX 418M Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Figure 1-2 Polycom OTX 300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Figure 1-3 Polycom TPX 306M Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Figure 2-1 Home Screen Page One (Without Directory Server Registration) . . 2-3

Figure 2-2 Home Screen Page One (With Directory Server Registration) . . . . . 2-3

Figure 2-3 Home Screen Page Two . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Figure 2-4 Home Screen Page Three . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Figure 2-5 Call Screen (In a Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Figure 2-6 Call Participants Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Figure 2-7 Call Screen (In an OTX 300 Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Figure 2-8 OTX 300 Close Up View and Wide Shot View Screen . . . . . . . . . . . . 2-7

Figure 2-9 Keypad Screen (In a Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Figure 2-10 Keypad Screen (Not in a Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Figure 2-11 Keypad Screen (Not in a Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Figure 2-12 Alphanumeric Keyboard Screen (Not in a Call) . . . . . . . . . . . . . . . . 2-10

Figure 2-13 Favorites Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Figure 2-14 Directory Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Figure 2-15 Keypad Screen Using Meeting Composer (With No Participants) . 2-14

Figure 2-16 Alphanumeric Keyboard Screen Using Meeting Composer

(With No Participants) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Figure 2-17 Keypad Screen Using Meeting Composer (With Participants) . . . . 2-15

Figure 2-18 Favorites Screen Using Meeting Composer (With No Participants) 2-16

Figure 2-19 Favorites Screen Using Meeting Composer (With Participants) . . . 2-17

Figure 2-20 Directory Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Figure 2-21 Directory Screen Using Meeting Composer . . . . . . . . . . . . . . . . . . . . 2-18

Figure 2-22 Search Field on the Directory Screen Using Meeting Composer . . 2-19

Figure 2-23 Call Screen (In an OTX 300 Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Figure 2-24 Meeting Composer Hang Up Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

Figure 2-25 Calendar Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

Figure 2-26 Join Button on the Calendar Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

Figure 2-27 Calendar Details Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Figure 2-28 Help Desk Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Figure 3-1 Example of an Adjusted Display in an RPX Suite . . . . . . . . . . . . . . . . 3-8

Figure 3-2 Example of an Adjusted Display in an OTX Room . . . . . . . . . . . . . . . 3-8

Figure 3-3 Content on Three Displays in an OTX 300 Room . . . . . . . . . . . . . . . . 3-9

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Polycom Immersive Telepresence (ITP) User’s Guide

Figure 3-4 Laptop Button on the Show Content Screen in an RPX Suite . . . . . 3-12

Figure 3-5 Laptop Stop Button on the Show Content Screen in an RPX Suite . 3-13

Figure 3-6 People+Content IP Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Figure 3-7 Start Button on the People+Content IP Toolbar . . . . . . . . . . . . . . . . . 3-14

Figure 3-8 Stop Button on the People+Content IP Toolbar . . . . . . . . . . . . . . . . . 3-14

Figure 3-9 People+Content IP Button on the Show Content Screen . . . . . . . . . 3-15

Figure 3-10 People+Content IP Stop Button on the Show Content Screen . . . . . 3-15

Figure 3-11 Doc Cam Button on the Show Content Screen . . . . . . . . . . . . . . . . . . 3-16

Figure 3-12 Document Camera Controls on the Show Content Screen . . . . . . . . 3-16

Figure 3-13 Document Camera Spotlight Location on the RPX 400 Main Table 3-17

Figure 3-14 Connecting the USB Drive to the Polycom Touch Control . . . . . . . 3-19

Figure 3-15 Viewing a File on the Polycom Touch Control . . . . . . . . . . . . . . . . . 3-20

viii Polycom, Inc.

Introducing the Polycom ITP Systems

Imagine walking into a comfortable professional meeting environment, taking a seat, and starting a conversation with your counterparts located across the world. Without technology in the way, you can focus on the business at hand. Welcome to immersive telepresence with the Polycom RealPresence Experience (RPX), Polycom Open Telepresence Experience (OTX) solutions, and Polycom Telepresence Experience (TPX) solutions.

The Polycom RPX solutions offer unprecedented video in a cinematic view, extraordinary StereoSurround™ audio, and high resolution content in a truly immersive meeting environment. The Polycom RPX solutions provide the ultimate meeting experience for executives in any organization, linking sites around the globe.

Figure 1-1 Polycom RPX 418M Suite

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Polycom Immersive Telepresence (ITP) User’s Guide

The Polycom OTX system offers Polycom’s Ultimate High Definition video with true-to-life people dimensions. This real-size video, coupled with Polycom’s superb audio, will enable you to pick up minute facial expressions and gestures, and clearly hear every bit of conversation. Before long, the extraordinary realism will make you feel as if your colleagues were sitting across the table from you rather than being miles away.

1–2

Figure 1-2 Polycom OTX 300 System

Introducing the Polycom ITP Systems

The TPX HD offers Polycom’s Ultimate High Definition video with true-to-life people dimensions. This real-size video, coupled with Polycom’s superb audio, will enable you to pick up minute facial expressions and gestures, and clearly hear every bit of conversation. Before long, the extraordinary realism will make you feel as if your colleagues were sitting across the table from you rather than being miles away.

Figure 1-3 Polycom TPX 306M Suite

Key Features and Benefits

The key features and benefits of the Polycom ITP solutions are listed below.

Key Features and Benefits of the Polycom RPX Solutions

The key features and benefits of the Polycom RPX solutions include:

Feature Benefit

High definition video

Superior audio quality

1–3

Polycom’s Ultimate HD high definition video on large-as-life displays enables you to experience unprecedented video.

With Polycom’s Ceiling Microphone Arrays, 22 kHz StereoSurround audio, and a professional grade sound system, the RPX solutions offer an extraordinary sensory experience.

Polycom Immersive Telepresence (ITP) User’s Guide

Feature Benefit

Easy content sharing

Polycom Touch Control and updated user interface

Multipoint capability

Multi-purpose room

Seamless video displays

You can present content at a moment’s notice (whether you are on or off a video call) by simply plugging a cable into your laptop. All participants can easily view the content on the tabletop content monitors.

The Polycom Touch Control integrates with the rest of the Polycom product line creating a consistent user interface. The Polycom Touch Control enables you to manage your conference by placing video and audio calls, hanging up calls, adjusting the volume, showing cont en t, and selecting options.

Multipoint capability provides you with the flexibility of connecting to multiple telepresence rooms as well as traditional video conferencing systems at the same time. Multipoint calls can be initiated by the Video Network Operations Center (VNOC) or they can be user initiated using the Polycom Meeting Composer™ feature.

When not used for telepresence conferencing, participants can be seated on both sides of the main table. In this way, the room can also be used as a training room, conference room, or board room — maximizing its use for your organization. The main table has content displays on both sides of the table so everyone can see the content being shared in this configuration.

Large format, seamless video display walls allow for viewing of continuous video across approximately either 8 feet (for RPX 200 Series solutions) or 16 feet (for RPX 400 Series solutions).

1–4

Interoperability The Polycom RPX solutions are interoperable with all

standards-based video conferencing products including other telepresence solutions, such as the Polycom OTX 300 system, the OTX 100 system, the Polycom Telepresence Experience (TPX®) 306M system, and the Polycom Architected Telepresence Experience (ATX) system, as well as traditional (standalone) video conferencing equipment, such as Polycom HDX™ solutions. RPX systems can now also interoperate with Cisco Telepresence Interoperability Protocol (TIP) endpoints. TIP is a proprietary protocol created by Cisco for deployment with Cisco TelePresence systems.

Transparent technology

With the cameras hidden behind the displays, the microphones suspended from the ceiling cloud, the sound system out of view, and no remote controls on the table, the technology is hidden. Therefore, instead of spending time learning how to use the system, you can focus on the business at hand.

Introducing the Polycom ITP Systems

Feature Benefit

All inclusive environment

Room mobility The RPX suite is a true room-within-a-room. Because it is

Polycom RPX suites include all the furnishings, studio lighting, acoustic cloud and walls, and electronics. Multiple, flexible room configurations allow you to choose the solution that suits your application.

modular and does not attach to the physical room, it installs easily and can be moved to a new location, leaving the original room intact.

Key Features and Benefits of the Polycom OTX Systems

The key features and benefits of the Polycom OTX systems include:

Feature Benefit

Appealing design The OTX room has been designed with a fresh look and feel

that provides broader global appeal and a more consistent meeting experience. Critical tools and connections are within easy reach. Additionally, with the optional Complete Experience Kit (available with the OTX 300 and standard OTX 100 systems), which includes the rear wall and lighting, you can enhance your telepresence experience with a finished look and bold lighting. The OTX 300 Complete Experience Kit also includes signage.

High resolution content monitors

Optimized bandwidth

Superior audio and video quality

High definition video quality

The OTX 300 and standard OTX 100 systems provide large

21.5-inch high definition tabletop content monitors that rise automatically on motorized lifts when content is available for viewing. When not in use, they retract for expanded tabletop usability.

The Polycom OTX system leverages the power of H.264 High Profile, a standards-based video compression technology that delivers full HD quality while lowering your bandwidth requirements by up to 50 percent.

Combining Polycom UltimateHD™ technology with Polycom’s history of providing leading audio solutions, the OTX solution delivers superior visual quality and 22 kHz StereoSurround audio. When meeting participants can pick up every nuance of a conversation, see facial expressions, make eye contact, and read body language, your organization can improve team communications and collaboration.

Polycom HDX and Ultimate HD video solutions enable you to experience the highest quality video possible on the large 65-inch LCD displays. The Polycom HDX codecs support 1080p at 30 fps and 720p at 60 fps.

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Polycom Immersive Telepresence (ITP) User’s Guide

Feature Benefit

New Polycom Touch Control and updated user interface

Interoperability The Polycom OTX system is interoperable with all

Improved camera

Unobtrusive technology

Multipoint capability

standards-based video conferencing products including other telepresence solutions, such as the Polycom RPX 400 and 200 Series, the TPX traditional video conferencing products, such as Polycom HDX solutions. OTX systems can now also interoperate with Cisco T elepresence Interoperability Protocol (TIP) endpoints. TIP is a proprietary protocol created by Cisco for deployment with Cisco TelePresence systems.

Experience striking 1080p video resolution with Polycom EagleEye III cameras. Their sharp focus and clear, crisp, natural colors provide the ultimate HD images.

With the cameras concealed, the microphones suspended from the ceiling, the sound system out of view, and a 7-inch color Polycom Touch Control to control the conference, the technology is transparent and easy to use, so you can focus on your meeting.

306M system, the ATX system, as well as

1–6

Multi-purpose room

When not used for telepresence conferencing, participants can be seated on both sides of the table. In this way, the room can also be used as a training room, conference room, or board room — maximizing its use for your organization. The main table has content displays on both sides of the table so everyone can see the content being shared in this configuration.

Introducing the Polycom ITP Systems

Key Features and Benefits of the Polycom TPX HD System

The key features and benefits of the Polycom TPX HD system include:

Feature Benefit

High definition video

Superior audio quality

Easy content sharing

Polycom Touch Control and updated user interface

Multipoint capability

Multi-purpose room

Polycom’s Ultimate HD high definition video on large-as-life displays enables you to experience unprecedented video. Three displays are included for TPX HD 306M rooms.

With Polycom’s Ceiling Microphone Arrays, 22 kHz StereoSurround audio, and a professional grade sound system, the TPX HD solutions offer an extraordinary sensory experience.

When not used for telepresence conferencing, participants can be seated all around the TPX HD table. In this way, the room can also be used as a training room, conference room, or board room — maximizing its use for your organization.

Seamless video displays

Interoperability The Polycom TPX HD solutions are interoperable with all

1–7

Large format, seamless video display walls allow for viewing of continuous video.

standards-based video conferencing products including other telepresence solutions, such as the Polycom RPX 400 and 200 Series, the Polycom OTX 300 system, the OTX 100 system, and the Polycom Architected Telepresence Experience (ATX) system, as well as traditional (standalone) video conferencing equipment, such as Polycom HDX™ solutions. TPX HD systems can now also interoperate with Cisco Telepresence Interoperability Protocol (TIP) endpoints. TIP is a proprietary protocol created by Cisco for deployment with Cisco TelePresence systems.

Polycom Immersive Telepresence (ITP) User’s Guide

Feature Benefit

Transparent technology

Network options When it comes to setting up your network, you can section off

With the cameras in the credenza, the microphones suspended from the ceiling, the sound system out of view, and no remote controls on the table, the technology is hidden. Therefore, instead of spending time learning how to use the system, you can focus on your meeting.

bandwidth from your existing infrastructure or you can install a separate network to support telepresence.

1–8

Using the Polycom Touch Control

The Polycom Touch Control is your interface to the Polycom Immersive Telepresence experience. It enables you to place video and audio calls, hang up calls, adjust the volume, show content, and select options. The Polycom Touch Control is located on the table within easy reach of the center seats at the table.

The procedures in this chapter pertain to the Polycom Touch Control in both RPX suites and OTX and TPX rooms. Any differences between the RPX, OTX, and TPX solutions are noted within the procedures. If you have an ATX room with a Polycom Touch Control, then most of the Polycom Touch Control functionality also applies to your system.

If your organization has signed up for Video Network Operations Center (VNOC) services, the VNOC may handle many or all of the telepresence conferencing tasks for you. If so, you may not need to use the Polycom Touch Control.

To use the Polycom Touch Control:

• Touch the Polycom Touch Control screen to select an item.

• Drag your finger across the screen to scroll.

• Touch Back to go to the previous screen.

• Touch Home to go to the Home screen.

Most buttons on the Polycom Touch Control will either immediately visually depress or change color when touched. If a button indicates a state (such as mute), it may take up to a second for the button to visually indicate the changed state. If the response time is consistently longer than this or if you receive no response, contact the Help Desk as described in the Getting Help section on page 2-25.

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Polycom Immersive Telepresence (ITP) User’s Guide

Powering the Polycom Touch Control On and Off

To power on the Polycom Touch Control:

>> Connect the Ethernet cable to the underside of the Polycom Touch

Control.

The Home button lights up when the device is powered on.

To power off the Polycom Touch Control: 1 From the Home screen, touch User Settings. 2 Scroll to the Power section. 3 Select Touch Control Power. 4 In the menu that appears, select Power Off the Touch Control.

Polycom recommends allowing the Polycom Touch Control to go to sleep rather than powering it off. Note that if you choose to power off the Polycom Touch Control, you must disconnect and reconnect the Ethernet cable to power it on again.

To w ake up th e P ol yc om Touch C on tr ol :

>> The Polycom Touch Control goes to sleep after two minutes of inactivity.

Touch the screen to wake it up.

Accessing the Home Screen

The first screen you see on the Polycom Touch Control is the first page of the Home screen. Each of the three Home screens contains three launcher buttons. Drag your finger across the screen to view the other buttons.

From page one of the Home screen, you can:

• Touch Place a Call to place an audio or video call.

• Touch Favorites to display a list of favorite sites (if you are not

registered with a directory server).

• Touch Search the Directory to view and search the directory (if you are registered with a directory server).

• Touch Show Content to show content using a laptop, Polycom People+Content™ IP, an optional document camera (RPX suites only), or an integrated PC (RPX suites only).

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Using the Polycom Touch Control

Figure 2-1 Home Screen Page One (Without Directory Server Registration)

Figure 2-2 Home Screen Page One (With Directory Server Registration)

From page two of the Home screen, you can:

• Touch Audio to mute or adjust the volume of the audio at your site.

• Touch Calendar to display the meeting calendar.

• Touch System to display system information for all codecs

including:

— IP address, model, software version, and system name

— Transmit/receive call speed and format statistics

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Polycom Immersive Telepresence (ITP) User’s Guide

— Software version for the System Controller paired with the Polycom

Touch Control

Figure 2-3 Home Screen Page Two

From page three of the Home screen, you can:

• Touch User Settings to display Polycom Touch Control settings including brightness, volume, and power.

• Touch Administration to display administration settings. Contact your system administrator if you require any changes to the administration settings.

• Touch Call for Help to get help.

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Figure 2-4 Home Screen Page Three

Using the Polycom Touch Control

Understanding the Polycom Touch Control Indicators

When you are in a call, the Call screen appears.

Figure 2-5 Call Screen (In a Call)

From the Call screen, you can complete these tasks:

• Touch the Mute/Unmute button to mute or unmute your microphones.

• Touch the Volume slider to adjust the volume at your site.

• Touch Hang up to end the call.

• Touch Add Participant to add another call participant.

The Keypad screen appears.

a Do one of the following:

» If you want to dial a video call, touch the toggle button on the left

side of the text field until Video Call appears.

» If you want to dial an audio only call, touch the toggle button on

the left side of the text field until Audio Only Call appears.

b Place the call by entering a name or number on the Call screen,

choosing a site from the Favorites screen, or choosing a site from the Directory. Refer to the Placing a Call section on page 2-9 for more information.

• Touch Keypad to send DTMF tones.

• Touch Show Content to select, start showing, or stop showing content.

Note that the background color of the Call screen will change when you are in a call and receiving content.

• Touch Help Desk to get help.

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Polycom Immersive Telepresence (ITP) User’s Guide

• Touch Participants to get more information about the participants in the call.

The Call Participants screen appears. From this screen, you can touch View Call Statistics to get more information about the call, such as the call encryption status and the far site muted status.

Figure 2-6 Call Participants Screen

• For OTX and TPX systems, the Call screen may include a Cameras button depending on which options you have enabled and what type of system you are calling. For more information, contact your system administrator.

Figure 2-7 Call Screen (In an OTX 300 Call)

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If your Call screen does include the Cameras button, you can touch the button to adjust the cameras. The button indicating the camera’s current status will be highlighted. You can then touch Close Up View to zoom in the cameras or touch Wide Shot View to zoom out the cameras.

+ 50 hidden pages

Polycom 3725-63211-002 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Polycom® Immersive Telepresence (ITP) User’s Guide

About this Guide

Contents

List of Figures

Introducing the Polycom ITP Systems

Key Features and Benefits

Key Features and Benefits of the Polycom RPX Solutions

Key Features and Benefits of the Polycom OTX Systems

Key Features and Benefits of the Polycom TPX HD System

Using the Polycom Touch Control

Powering the Polycom Touch Control On and Off

Accessing the Home Screen

Understanding the Polycom Touch Control Indicators