Polycom 3725-23487-003-A User Manual
User’s Guide for the
Polycom Mobile Responder
October 2006 Edition
3725-23487-003/A
VideoVoiceDataWeb
Trademark Information
Polycom®, the Polycom logo design, and SoundStation VTX 1000® are registered trademarks of Polycom, Inc. Mobile
Responder™, People+Content™, PowerCam™, Pro-Motion™, and VSX™ are trademarks of Polycom, Inc. in the
United States and various other countries.
All other brand and product names are trademarks or registered trademarks of their respective companies.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications
held by Polycom, Inc.
Disclaimer
This software is provided 'as is' with no explicit or implied warranties in respect of its properties, including, but not limited
to, correctness and fitness for purpose.
Copyright Information
© 2006 Polycom, Inc. All rights reserved.
Polycom Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for
any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating
into another language or format.
As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software
contained within its products. The software is protected by United States copyright laws and international treaty
provision. Therefore, you must treat the software like any other copyrighted material (e.g. a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible
for printing or clerical errors. Information in this document is subject to change without notice.
Portions of the VSX software are copyright © 2001 by Dr. Brian Gladman. The following terms and
disclaimer apply only to Dr. Gladman's AES encryption implementation:
Copyright © 2001, Dr. Brian Gladman <brg@gladman.me.uk>, Worcester, UK. All rights reserved.
License Terms
The free distribution and use of this software in both source and binary form is allowed (with or without
changes) provided that:
1. distributions of this source code include the above copyright notice, this list of conditions and the
following disclaimer;
2. distributions in binary form include the above copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other associated materials;
3. the copyright holder's name is not used to endorse products built using this software without specific
written permission.
About this Guide
This guide provides users of the Polycom® Mobile Responder™ system with
information about how to set up the Mobile Responder, tips about using the
system, and troubleshooting information.
For additional information about the Polycom Mobile Responder, refer to
these other documents:
• Quick Setup for the Polycom Mobile Responder, which describes how to
quickly identify the parts of the system, connect equipment to the
connection panel, and power on the system.
• Polycom Getting Started Guide for the VSX™ Series, which describes how to
perform basic user tasks for the VSX video conferencing system, such as
how to place video calls and use the remote control.
• Polycom Administrator’s Guide for the VSX Series, which describes how to
configure, customize, troubleshoot, and manage the VSX system.
The Quick Setup for the Polycom Mobile Responder is shipped in hardcopy format
with the Mobile Responder. The remaining documents are available on the
documentation CDs that come with the Mobile Responder or at the Polycom
web site, www.polycom.com/videodocumentation.
For support or service, please contact your Polycom distributor or go to
Polycom Support at www.polycom.com/support.
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User’s Guide for the Polycom Mobile Responder
iv
Contents
1 Introducing the Polycom Mobile Responder . . . . . . . . . . . . . . . . 1-1
2 Setting Up and Using the Polycom Mobile Responder . . . . . . . . . 2-1
System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Physical Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Built-in Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
VSX 8000 System Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Identifying System Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Attaching the Remote Tether . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Connecting Equipment to the Connection Panel . . . . . . . . . . . . . . . . . . . . 2-4
Installing the Optional QBRI, PRI, or Serial Network Module . . . . . . . . . 2-6
Powering On the Mobile Responder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Performing Video Conferencing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Tips on Using the Mobile Responder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Restoring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Safety and Regulatory Notices . . . .Safety and Regulatory Notices-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1
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User’s Guide for the Polycom Mobile Responder
vi
Introducing the Polycom Mobile Responder
The Polycom Mobile Responder is a complete video conferencing system
packaged in a portable case. Based on Polycom’s VSX 8000 system, the Mobile
Responder includes a built-in display, camera, microphone, speaker, and IP
network interface.
Because it is transportable and quick to set up, the Mobile Responder is ideal
for anyone who wants to accomplish more while on the road or in the field. It
is especially suited for rapid deployment and first-responder applications,
such as homeland security, emergency management, military
communications, and police and firefighters. The Mobile Responder complies
with FAA carry-on luggage regulations.
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User’s Guide for the Polycom Mobile Responder
System Components
These standard components come with the Polycom Mobile Responder:
Name Component Description
Polycom Mobile
Responder
The Polycom Mobile Responder is a transportable
video conferencing system. The system offers
built-in components, such as a display and camera,
a connection panel that enables you to connect
additional components, and the VSX 8000 user
interface.
VGA cable The VGA cable enables you to connect your Mobile
Responder to an optional projector or an additional
display.
Power cables for
North America, United
Kingdom, and Europe
The power cable connects power to the Mobile
Responder. Use the cable that’s appropriate for
your country.
LAN cable The LAN cable connects the Mobile Responder to
an IP network.
S-video to RCA
adapter
The S-video to RCA adapter enables you to
connect a composite video output device, such as
some cameras and VCRs, to the Mobile
Responder.
VSX 8000 remote
control
The remote control is designed to make it easy to
set up and operate the system — color-coded
buttons correspond to system features.
Remote tether The remote tether enables you to connect the
remote control to the Mobile Responder so that you
do not lose the remote control.
Documentation • Quick Setup for the Polycom Mobile Responder
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0OLYCOM
-OBILE2ESPONDER©
$OCUMENTATION,IBRARY
)NTERNET!CCESS2EQUIRED
0OLYCOM
638©3ERIES
$OCUMENTATION,IBRARY
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• Polycom Mobile Responder documentation CD
• Polycom VSX Series documentation CD
Key Features
Introducing the Polycom Mobile Responder
You may also add optional components to your Mobile Responder. For
example, you can add:
• QBRI, PRI, or V.35 network interface modules
• A laptop
• A Polycom PowerCam™ camera, a PowerCam Plus camera, or a camera
from a different manufacturer
• A Polycom VSX microphone array or a SoundStation VTX 1000®
conference phone
• An additional display or a projector
• A headset, handset, or headphones
For information about purchasing optional equipment, please contact your
Polycom distributor.
Physical Attributes
Built-in Components
• Pull-out handle and inline (roller-blade style) wheels make it easy to pull
the system along, just as you would roll a suitcase
• Case size meets FAA regulations for carry-on luggage
• Case is water and sand resistant
• Friction hinges allow you to open the cover at the angle you find
comfortable and also prevent the case from slamming shut
• Interior accessory storage compartment enables you to bring along the
remote control, LAN cable, and power cable
• Remote tether enables you to connect the remote control to the system so
you don’t have to be concerned about losing the remote control
• 17” XGA-resolution LCD display
• High-resolution, color camera with manual pan and tilt control
• Hemi-cardioid microphone
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User’s Guide for the Polycom Mobile Responder
• Lid-mounted speaker
• Convenient connection panel for connecting external devices, such as a
VCR, laptop, or projector.
VSX 8000 System Technology
• Easy-to-use VSX 8000 interface
• Smooth Pro-Motion™ video delivers the highest image clarity
• People+Content™ IP allows call participants to share content, such as
spreadsheets and slides, during video calls
• Built-in AES encryption
• SIP (Session Initiation Protocol) support and QoS (Quality of Service)
features
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Setting Up and Using the Polycom Mobile Responder
The Polycom Mobile Responder was specifically designed to be easy to set up.
Many components, such as the camera and display, are built in, so they’re
ready to use at a moment’s notice. If you want to add optional components, the
connection panel is right inside the case so you can easily connect any cables
you need. Once all your components are set up and you power on the Mobile
Responder, you’re ready to use the system.
This chapter describes how to set up the Mobile Responder, refers you to the
documentation you need for more information about performing video
conferencing functions, and provides helpful tips about using the system.
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User’s Guide for the Polycom Mobile Responder
S
C
Identifying System Parts
The following illustration identifies the major parts of the Mobile Responder:
17” display
Power
interlock
switch (turns
off power
to lid when
lid is closed)
Side panel
(Power
button and
connector)
Connection panel Accessory storage compartment Microphone
peaker
amera IR receiver
IR activity
indicator
LCD buttons:
- Power
- Up/Display Mode
- Down
- Select
- Menu
Attaching the Remote Tether
To operate the Mobile Responder, you need the remote control. If you are
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using the Mobile Responder in an environment where you could lose the
remote, you can attach it to your Mobile Responder using the remote tether.
Keep in mind that once you attach the remote control, you cannot remove it
and attach it to a different location.
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