Polycom 32x User Manual

Polycom® SoundPoint® IP 32x/33x User Guide

UC Software 4.0.0B |August 2011| 1725-11241-001 Rev. G

SoundPoint IP 32x/33x User Guide

Trademark Information

POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.

Disclaimer

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Copyright © 1998 by the Massachusetts Institute of Technology Copyright © 1998-2008 The OpenSSL Project Copyright © 1995-1998 Eric Young (eay@cryptsoft.com). All rights reserved Copyright © 1995-2002 Jean-Loup Gailly and Mark Adler Copyright © 1996-2008, Daniel Stenberg, <daniel@haxx.se> Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHAN TABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

© 2011 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.

Contents

Introduction ........................................................................................................................ vii

About This Guide ..................................................................................................................................... vii

Who Should Read This Guide? ................................................................................................................ vii

How This Guide is Organized .................................................................................................................. vii

What’s New in This Guide ...................................................................................................................... viii

Conventions Used in This Guide ............................................................................................................ viii

Recommended References ....................................................................................................................... x

Getting Help and Support ......................................................................................................................... x

Customer Feedback .................................................................................................................................. x

Chapter 1: Getting Started with Your Phone .......................................................................... 1

Introducing Phone Components ............................................................................................................... 2

Understanding the Phone Keypad ............................................................................................................ 2

What Displays on the Screen? .................................................................................................................. 4

Phone Icons ........................................................................................................................................... 4

Navigating Menus, Lists, and Fields .......................................................................................................... 5

Entering Data and Editing Fields ............................................................................................................... 6

Registering the Phone ............................................................................................................................... 7

Troubleshooting Phone Issues .................................................................................................................. 7

Using the Polycom Web Configuration Utility .......................................................................................... 8

Chapter 2: Using Your Phone ................................................................................................. 9

Calling and Answering ............................................................................................................................... 9

Answering Calls ................................................................................................................................... 10

Answering When Not in Another Call ............................................................................................. 10

Answering When in Another Call .................................................................................................... 11

Answering Calls When the Phone has Multiple Call Appearances ................................................. 13

Placing Calls ........................................................................................................................................ 13

Calling Using the Handset ............................................................................................................... 14

Calling Using the Speakerphone ..................................................................................................... 15

Calling Using a Headset ................................................................................................................... 15

Calling Using the Dial Key ................................................................................................................ 16

Calling from Directories .................................................................................................................. 16

Calling by Speed Dialing .................................................................................................................. 16

Ending Calls ......................................................................................................................................... 16

Using a Headset .................................................................................................................................. 17

Enabling Headset Memory Mode ................................................................................................... 17

Using Electronic Hookswitch ........................................................................................................... 18

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