Polycom 3150-30828-001 User Manual
Polycom
®
RSS
User Guide
™
4000 System
5.0.0 | Oct. 2009 | 3150-30828-001
Trademark Information
Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are
trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United
States and various other countries.
All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.
© 2009 Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,
reproducing includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the
software contained within its products. The software is protected by United States copyright laws and
international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g.,
a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.
Table of Contents
Preface····························································································· I
Polycom® RSS™ 4000 Installation and Preliminary
Configuration·············································································· 1-1
General Safety Precautions·················································· 1-1
Preparations····································································· 1-1
Unpacking and Installing the Polycom® RSS™ 4000················· 1-2
Initial Polycom® RSS™ 4000 IP Configuration ························ 1-2
Web User Interface (UI) ······························································ 2-1
Logging into Polycom® RSS™ 4000 via the Web······················ 2-2
Polycom® RSS™ 4000 Web UI Main screen ···························· 2-3
System Information ··························································· 2-3
Product Information ······················································ 2-3
System Usage ······························································· 2-5
Product Activation ························································ 2-6
System Configuration························································· 2-8
IP Address Settings························································ 2-8
Gatekeeper Settings ······················································· 2-9
User Customization ······················································2-10
Archives Backup/Delete················································ 2-13
System Settings····························································2-14
Logger Settings ···························································· 2-16
Upgrade/Reset System ·················································2-18
SSL Configuration ························································2-19
Account Management ·······················································2-21
Endpoint Management··················································2-21
User Management ························································2-23
Group Management······················································2-24
1-i
Active Directory Settings ···············································2-26
Recording Settings···························································· 2-27
Single Point Recording Settings·······································2-28
Point-to-point Recording Settings ····································2-30
Dial Out and Record Through the Web·····························2-33
Multicast Settings·························································2-34
Streaming Settings····························································2-36
Table of Contents
Managing Recording Files··················································2-37
Viewing Archive Properties············································2-38
Looking Up Archives ····················································2-38
Sorting Archives ··························································2-39
Changing Archive Properties·········································· 2-39
Playing Back Archives via the Web ··································2-40
Downloading Archives··················································2-40
E-Mail Link·································································2-41
Deleting Archives·························································2-41
Go to Archive Pages ····················································· 2-42
H.323 Connection Status Display·········································2-42
Onscreen User Interface (UI) – Conference Recording··········· 3-1
Single Point Recording Using an Endpoint Menu (onscreen UI)·· 3-2
Main Menu ·································································· 3-2
Start Recording ····························································· 3-4
Live Streaming ····························································· 3-5
Immediate Recording····················································· 3-5
Archive Name Format···················································· 3-6
Using a Polycom MCU for Single Point Recording ··················· 3-7
Point-to-Point Recording ···················································· 3-7
Entering a Recording Room············································· 3-7
Streaming without Recording ·········································· 3-9
Leaving a Recording Room ············································· 3-9
Onscreen User Interface (UI) – Archive Playback···················· 4-1
Video Viewing Rights ························································ 4-2
Quick Access Codes for Archive Playback ······························ 4-3
Sorting Archives ······························································· 4-4
PIN Codes ······································································· 4-5
Fast Forward/Reverse/Stop················································ 4-6
Choose Language for Endpoint Menu ··································· 4-6
ii
Appendix A – Terminal Setting and User Commands············· 5-1
Hyperterminal Parameters ·················································· 5-1
Logging in ······································································· 5-1
Overview of Commands····················································· 5-2
Appendix B - Polycom RSS Media Tools·································· 6-1
Polycom® RSS™ 4000 User Guide
Accessing and Installing Polycom RSS Media Tools·················· 6-2
Uninstalling Polycom RSS Media Tools·································· 6-2
Operating Environment······················································ 6-2
Using Polycom RSS Multicast Player ····································· 6-2
Receiving Multicast Videos ············································· 6-3
Playing Multicast Videos ················································ 6-4
Adjusting Video Window Size ········································· 6-5
Video Statistics ····························································· 6-5
Using Media Converter for Polycom RSS ······························· 6-6
Format conversion························································· 6-6
Starting file conversion··················································· 6-6
Using Polycom® RSS™ 4000 Upload····································6-10
Overview of Interface Areas ···········································6-10
Starting File Upload······················································6-12
Pausing File Upload······················································6-13
Stopping File Upload ····················································6-13
Cancelling File Upload ··················································6-13
Appendix C – Regulatory Notices··········································· 7-14
iii
Preface
This User Guide provides system operation and setup information for users
and administrators of the Polycom® RSS™ 4000 system.
The Polycom® RSS™ 4000 is a network server that enables users to easily
record, stream and archive media content. It supports recording and
archiving of high-definition video content, processing of streaming media,
and H.323 playback. It is an important component of Polycom's peer-to-peer
video communications product series.
The Polycom® RSS™ 4000 can be fully integrated with other Polycom
products (Such as the Polycom RMX 2000 and Polycom HDXs), and is
compatible with devices supporting the H.323 standard. Polycom® RSS™
4000 uses easily remembered DTMF commands and Far End Camera
Controls to start, stop, and pause recording, employ many other recording
options, and perform H.323 playback. The device can produce superior
recordings of multimedia conferences (as high as HD 30 frame/second under
the H.264 standard) using synchronous sound, images, and content
(point-to-point and point-to-multipoint), and transmit them to global
audiences via the Internet for real-time viewing or replay. This server can
store up to 700 hours of storage at 768kbps of H.323 video, audio and
content , and can use common media players such as Windows Media Player
and RealPlayer. Moreover, The Polycom® RSS™ 4000 Supports up to 200
Unicast streams in one single system.
The Polycom® RSS™ 4000 also offers full-strength security functions. It
supports SSL certification and encryption in order to protect the security of
information transmitted from the web, allows the setting of recording and
viewing access rights, and can identify individual video endpoints or
network users.
Polycom® RSS™ 4000 Installation and Preliminary Configuration
General Safety Precautions
Follow these rules to ensure general safety:
Keep the area around the Polycom® RSS™ 4000 unit clean, free of clutter
and well ventilated.
1
Decide on a suitable location for the Polycom® RSS™ 4000 rack that will
hold the Polycom® RSS™ 4000 unit and is near a grounded power
outlet.
Use a regulating uninterruptible power supply (UPS) to protect the
Polycom® RSS™ 4000 unit from power surges and voltage spikes, and to
keep it operating in case of a power failure.
Table 1-1 Polycom® RSS™ 4000 Hardware Specification
Hardware Specification
Intel Xeon 2.33GHzx2, 4GB RAM, 500Gx2 Hard disk
(Disk 1: 500GB / Disk 2 (for mirroring): 500GB).
Form Factor: 2U 19”
Height: (89 mm)
Width: (441 mm)
Depth: (485 mm)
Gross Weight: (19.5 kg)
Power Supply: 700W ATX AC power supply w/PFC, 1+ 1 Redundant Power Supply
AC Voltage : 100 - 240 VAC, 60-50 Hz, 10-4 Amps
Window XP EK
Preparations
Obtain the following information from your network administrator:
Polycom® RSS™ 4000 unit, Subnet Mask and Default Gateway IP
Gatekeeper IP address, Prefix, and E.164 of the Polycom® RSS™ 4000.
addresses.
1-1
Chapter 1-
Polycom® RSS™ 4000 Installation and Preliminary Configuration
Unpacking and Installing the Polycom® RSS™ 4000
1 Place the Polycom® RSS™ 4000 unit on a stable flat surface in the
selected location, not for rack mount.
2 Insert each power cord connector into the rear of the unit and connect
each to an appropriately rated socket outlet. The Polycom® RSS™ 4000
unit is supplied with two power cords, BOTH power cords should be
connected to the mains power supply during normal operation.
3 Connect the LAN cable to LAN 1 port on the rear panel of the Polycom®
RSS™ 4000 unit.
4 Turn on power switch.
Figure 1-2 Connecting cables
Plug Acts as Disconnect Device:
The socket outlets to which this apparatus is connected must be installed near the
equipment and must always be readily accessible.
In order to fully isolate the equipment then both power cords should be
disconnected otherwise the system will re main en ergi zed.
Initial Polycom® RSS™ 4000 IP Configuration
The system is shipped with a default IP address:
IP Address: 192.168.1.254
1-2
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1
There are two ways to change the initial IP address of the system:
Via a cross over LAN cable
Via a RS232 or Telnet Console.
Changing the initial IP address via a cross over LAN cable
1 Connect a cross over LAN cable to LAN 1 port on the rear panel of the
Polycom® RSS™ 4000 unit..
2 Configure your PC to the same segment of the Polycom® RSS™ 4000.
For example, set the IP address as that shown below:
Polycom® RSS™ 4000 User Guide
Figure 1-3 IP Address Settings
3 Open the internet explorer and browse to: http://192.168.1.254
4 Login to the system. Use the default User name (POLYCOM) and
Password (POLYCOM).
Figure 1-4 Login to Web UI
5 Go to system configuration->IP setting and set a static IP address. Click
the save button and then reset the system.
1-3
Chapter 1-
Polycom® RSS™ 4000 Installation and Preliminary Configuration
Figure 1-5 IP Settings Page
Changing the initial IP address via an RS232 Console or Telnet
Another option to modify the IP address of the Polycom® RSS™ 4000 is
using the RS232 console.
1 Connect to the RS232 port – and activate the console (9600, 8bits).
2 When login to the console, input the default password “POLYCOM” to
enter the system.
3 After the user have logged onto the system, enter "?" or "help" after the
"#" to show the following information:
#?
Available commands:
show Show system information.
...
set lan1 static <ip address> netmask <ip mask> [gw <gateway
address>]
4 Change the IP address using the command in below format (the exact
addresses are just for a instance):
set lan1 static 172.21.100.20 netmask 255.255.224.0 [gw 172.21.96.254]
The same steps apply also fo r Telnet connection.
Only one console can be connected at any given time (e ither Telnet or
RS232 not both).
1-4
The system is now ready for use, the following chapters will give further
descriptions for device configuration and operation.
Web User Interface (UI)
The Polycom® RSS™ 4000 provides two types of user interface:
Web UI - Web Interface to configure, control, monitor Polycom® RSS™
4000 and view archives.
The following operations can be performed using the Web UI: querying
system information, activation/upgrading, registering to a gatekeeper,
performing customization, backup/deletion of recording files,
configuration of clusters, configuration of multicast videos, configuration
of SSL certificates, setting of single point recording and point-to-point
recording parameters, account management, management of recorded
files, dial-out and record sessions initiated from the RSS, and more. This
chapter provides a detailed explanation of Web management and
configuration.
2
Onscreen UI - User menu which displayed when connecting to the RSS
via the H323 Endpoint (Or MCU), the onscreen UI allows the user to
perform recording and playback tasks. The following two chapters will
explain how to use the onscreen UI to perform recording and playback.
A user's PC must satisfy the following conditions in order to successfully work with
the Polycom® RSS™ 4000's Web U I and play video files:
Must use Windows 2000 SP4, Windows XP SP2, Windows 2003 or Windows
Vista operating systems.
Video player clients are Windows Media player 9 .0 (o r above) or Real Play er or
Polycom proprietary if using multicast.
2-1
Chapter 2 -
Web User Interface (UI)
Logging into Polycom® RSS™ 4000 via the Web
1 Enter the Polycom® RSS™ 4000's IP address in the address field and
press enter. The user will see the Polycom® RSS™ 4000's login page, as
shown in Figure 2-1.
2 After cor
press enter to log in. The default user name is "POLYCOM" and the
default password is "POLYCOM". These defaults are pre-set for use in
first-time log in. Pressing the Clear button will clear the entered user
name and password, allowing new values to be entered.
Figure 2-1 Polycom® RSS™ 4000 login screen
If the Polycom® RSS™ 4000 you are logging into is integrated with an LDAP
Active Directory server, users can also enter an Active Directory domain user
name and password in the login screen. In this case, the "Domain" menu in
Figure 2-1 will be enabled. Enter a correct user name and password, and
select the
click the "Login" button or press enter to log in. Please refer to the Active
irectory settings section for detailed information
d
servers.
rectly entering a user name and password in the login screen,
appropriate domain name from the "Domain" pull-down menu;
concerning Active Directory
2-2
Polycom® RSS™ 4000 User Guide
Polycom® RSS™ 4000 Web UI Main screen
Figure 2-2 Polycom® RSS™ 4000 Web UI Main screen
The Polycom® RSS™ 4000 Main screen includes three major sections:
1 System Management – This section includes the following sections:
System Information, System Configuration, Account Management,
Recording Setting, Archives and Live Streaming.
2 Monitoring – The right section to the System management, the
information in this window will be changed based on the menu
selection in the system management.
3 Connected H.323 Link Status – Monitor and control area for the H.323
devices which connected to the Polycom® RSS™ 4000 at any given time.
System Information
After logging in to Web page, the default view will display the "Product
Information". This page displays product information, system usage, and
activation status.
Product Information
Click on "Product Information" to view the Polycom® RSS™ 4000's system
name, product type, version, maximum H.323 connections, maximum
archive viewers, maximum recording sessions, and activation status, as
shown below.
2-3
Chapter 2 -
Web User Interface (UI)
Figure 2-3 Product Information Page
Table 2-1 Product Information Details
Item Details
System name Displays the current Polycom® RSS™ 4000 device name.
Product type Displays the video server type.
Version Displays the current version and distribution date.
Maximum H.323
Connections
Maximum Archive
viewers
Maximum Recording
Sessions
Displays that the Polycom® RSS™ 4000 can support a
maximum of 15 H.323 playback connections.
Displays that the Polycom® RSS™ 4000 can support a
maximum of 200 users simultaneously connected to Web
UI to play videos.
If the playback was recorded at the rate of :
[128k ~ 1024k] – It supports 200 simultaneous archived
playbacks;
(1024k ~ 2048k] – It supports 100 simultaneous archived
playbacks;
(2048k ~ 4096k] – It supports 50 simultaneous archived
playbacks.
Displays that the Polycom® RSS™ 4000 can support
simultaneous recording by 15 endpoints. This implies that
it can support 15 single-point recording sessions.
2-4
Activation Status
Multicast
Displays whether the Polycom® RSS™ 4000 has been
activated. This field will show "Not activated" when the
device has not been activated after a software upgrade,
and will otherwise show "Activated". Only an activated
Polycom® RSS™ 4000 can perform normal recording.
Please refer to the Product activation section for detailed
informati
Displays whether the multicast function is activated. When
the multicast module is activated
on concerning activation.
is displayed.
Item Details
Configure multicast parameters in the "Recording
parameters-> multicast settings" page. See multicast
settings for details. When not activated, is displayed.
To use the multicast function, acquire a multicast-activated
product key code. Steps for activating the multicast
function are the same as those for new device activation.
Please refer to the Product activation section for further
information.
Displays whether the AES encryption function is activated.
When the encryption function is activated,
Encryption
HD Live Streaming
displayed here, otherwise
information about AES encryption, please refer to the
System Settings.
Displays whether the 720p live streaming function is
activated. After activating the device can live stream at
720p resolution.
Note: 720p 50/60 fps is not yet supported.
Polycom® RSS™ 4000 User Guide
will be
will be displayed. For more
System Usage
The supported number of “Maximum H.323 Connections”, “Maximum
Archive viewers” and “Maximum Recording Sessions” depends on the
license you bought. Please consult your vendor for det ail info rma tion.
Before using the “Multicast” “Encryption” and “HD Live Streaming”
functions, you need to buy corresponding license and active the device.
Please consult your vendor for detail info rmation.
Click on "System Usage" in the navigation bar on the left side of the screen to
view the Polycom® RSS™ 4000's current hard drive usage, CPU usage,
current device time, and synchronization of device time and time on current
computer.
There are 2 hard disk on Polycom® RSS™ 4000. The RAID is configured as
RAID-1 (mirroring). The two hard disks have identical data on them. Data
written to one disk will automatically be duplicated to the other one.
Figure 2-4 System Usage Page
2-5
Chapter 2 -
Web User Interface (UI)
Table 2-2 System Usage Details
Item Details
Hard drive usage
Displays the Polycom® RSS™ 4000's current hard drive
resource usage.
CPU usage Displays the Polycom® RSS™ 4000's current CPU usage.
Display the status of RAID:
NONE
– the RAID is not available;
Optimal
Degraded
Rebuild
Build / Verify
Verify
– the RAID is working fine;
– there is something wrong with the RAID;
– the RAID is rebuilding data;
– the RAID is building or V erifying dat a ;
– the RAID is verifying data.
RAID Status
Display the status of hard drive:
Disk1
Disk2
Date & time
Online
– the hard drive is available;
Missing
Rebuilding
– the hard drive can not be detected;
– the hard drive is rebuilding data.
Displays the Polycom® RSS™ 4000's current date and
time.
This screen is automatically refreshed once in every 30 seconds.
Product Activation
The user must activate a Polycom® RSS™ 4000 after purchase or software
upgrade before the user can perform normal recording.
To activate your device
1 Log into the web interface of Polycom® RSS™ 4000, and go to System
Information > Product Activation.
2-6
Polycom® RSS™ 4000 User Guide
Figure 2-5 Product Activation
2 Click on “Polycom Resource Center” to enter the Polycom Resource
login page.
3 Sign in with your registered email account and password. If you are a
new user, register for an account first.
4 Go to Service & Support–> Product Activation -> Single Product
Activation.
5 Input the License Number and the Serial Number and click Submit to
generate the Key Code.
You can get the License Number and the Serial Number from the printed
document shipped with your device.
Figure 2-6 Single Product Activation
6 Enter the generated Key Code in the field shown in Figure 2-5 and click
Save.
Following successful activation, the "Activation status" property in Product
Information page will display "Activated". If you also purchase the multicast
function, AES function or HD live streaming function, a
will appear in
the "Multicast" , "Encryption" or “HD Live Streaming” properties sections, as
shown below.
Figure 2-7 The device has been activated successfully
2-7
Chapter 2 -
Web User Interface (UI)
If you wish to activate the device's optional functions alone, you must first obtain a
product license with thes e functi ons. Pleas e contact a distri butor if you wish to obtain
such a license.
Please do the activation in the following order: s ystem license (5, 1 0, or 15); then HD
Live Streaming; then multicast; then encryption.
System Configuration
Click on "System Configuration" in the navigation bar on the left side of the
screen. This page can be used to perform basic configuration tasks, including
IP settings, gatekeeper settings, user customization, backup/delete settings,
system settings, logger settings, upgrade/reset system settings, and SSL
encryption certificate configuration.
IP Address Settings
Click on "System Configuration" -> "IP Settings" in the navigation bar to
enter the IP settings page. The LAN1 IP address, subnet mask, gateway, and
DNS server can be set using this page.
2-8
Figure 2-8 IP settings page
The device's IP address, subnet mask, default gateway, and DNS server
address can be set manually on this page. A maximum of two DNS servers
can be set. After completing settings, click on the "Save" button to save the IP
address and DNS server address, and a dialog box will appear to remind the
user that the system required to be restarted in order for the new settings to
take effect. After restart, the new IP address must be used to visit the Web UI
to perform management.
Network Address Translation (NAT) network environments use private
internal IP addresses for devices within the network, while using external IP
addresses to allow devices on the LAN to communicate with other devices
outside the LAN. If your Polycom® RSS™ 4000 is connected to a LAN that
uses a NAT, you can enable NAT option to allow the Polycom® RSS™ 4000
to communicate with external networks. If “Enable NAT” is selected, the
external address for NAT usage must be configured. The calling party
outside the LAN will call the NAT address of your system, while local users
on your LAN will continue to use the LAN address.
When setting the IP address, only dots and numbers within the scope of
0-255 can be entered for the IP address, subnet mask and gateway address.
Please check that an entered address is valid, otherwise an error message box
will pop up.
Gatekeeper Settings
Click on "System Configuration" -> "Gatekeeper settings" in the navigation
bar to enter the gatekeeper settings page. This page is used to configure
whether the device registers to a gatekeeper. After registering to a gatekeeper,
endpoints may call the Polycom® RSS™ 4000's E.164 alias to establish a
connection, and there will be no need to use a cumbersome IP address.
Gatekeeper configuration items will be enabled when this box is checked.
Then set the parameters. The word "Registered" will appear next to the check
box after successfully registering to a GK.
Polycom® RSS™ 4000 User Guide
Figure 2-9 Gatekeeper setting page
If the device is registered to a gatekeeper, endpoints will be able to quickly
access the Polycom® RSS™ 4000's Onscreen UI record or playback interfaces
using the record and play prefixes registered with the GK.
Furthermore, the Polycom® RSS™ 4000 can also integrate with a gatekeeper,
and take advantage of registration of identical system prefixes to enable
multiple Polycom® RSS™ 4000 devices to share recording resources or H.323
connections. When an endpoint calls an E.164 alias plus a play prefix or
recording prefix to connect with a Polycom® RSS™ 4000 device, the
Polycom® RSS™ 4000 can determine the H.323 connection request type. If
resources are not available, the RSS will send a busy message to the
requesting GK. The GK will in turn send the playback or record request to
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the next available Polycom® RSS™ 4000 device with the same prefix, and the
user can play back or record a video on another Polycom® RSS™ 4000
without having to disconnect and reconnect.
Table 2-3 Details of Gatekeeper Settings
Item Details
Gatekeeper IP Address
System prefix/E.164
number
Recording without
H.239 Prefix
Play Prefix
Recording with H.239
Prefix
System H.323 Alias
Enters the IP address of the GK the user wishes to register
to.
Sets E.164 alias of the Polycom® RSS™ 4000. After
registering, endpoints may use this E.164 to call the
Polycom® RSS™ 4000. The entered E.164 must have a
numerical value and may not exceed 16 digits in length;
otherwise an error message will pop up.
Sets the recording prefix of the RSS. The user can directly
enter the device's single point recording menu when the
endpoint calls the E.164 alias + recording prefix. The
Polycom® RSS™ 4000 will identify the recording request
on the basis of this prefix.
Sets the play prefix of the RSS. The user can directly enter
the device's video play menu when the endpoint calls the
E.164 alias + the play prefix. The Polycom® RSS™ 4000
will identify the playback request on the basis of this prefix.
Sets the H.239 dual stream recording prefix of the RSS.
The user can directly enter the device's single point record
menu when the endpoint calls the E.164 alias + H.239
prefix. The Polycom® RSS™ 4000 will identify the dual
stream recording request on the basis of this prefix.
Sets the H.323 alias of the Polycom® RSS™ 4000. After
registering, the endpoint will use this H.323 Alias to call the
Polycom® RSS™ 4000. The entered length cannot exceed
16 digits.
Gatekeeper Port
After completing relevant settings, click on "Save" to perform registration.
"Registered" will be displayed if the registration is successful, otherwise "Not
registered" will be shown.
User Customization
The Polycom® RSS™ 4000 permits users to customize the system's IVR voice
messages, Web page logos, login screen welcome message, endpoint menu
background, and endpoint menu language.
Click on "System settings-> User customization" in the navigation bar on the
left side of the screen to enter the customization interface.
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The default value of 1719 typically does not need to be
changed.
Figure 2-10 User customizati on screen
Customizing the IVR Messages
Polycom® RSS™ 4000 User Guide
Figure 2-11 IVR Message setting section
Users will hear different IVR messages when operating the Polycom® RSS™
4000. The user can change the system's IVR messages in the "IVR message"
area on this interface.
When an IVR file is uploaded to the Polycom® RS S™ 4000, the file name must
consist of only alphanumeric characters.
The file format is PCM, 16 bit, single-channel file with a sa mpling frequen cy of 16KHz.
After changing IVR messages, the user can select the corresponding language
and click on the play button to the right to listen。
If the user wish to change the IVR messages, first select the corresponding
language, and then click on the "Browse" button beneath the drop-down list.
Confirm the path of the file to be changed, and click on the "Download file"
button to download the new file. After the file has been downloaded, play
the message to confirm that the file change has been successful.
Customizing Web user interface logos
Figure 2-12 Web user interface logo setting section
The user can change Web interface logos in the "Web user interface logo"
area of the interface.
Logo image files must have file names consisting only of alphan umeric characters;the
file format must be GIF and file size must be 1003 × 46.
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Click on the "Browse" button in this area, confirm the path of the file to be
changed, and click on the "Download file" button to download the new file.
After the file has been downloaded successfully, the system's logos will be
replaced with the new logos.
Customizing the login screen welcome message
Figure 2-13 Welcome Message setting section
The user can change the login interface welcome message in the "Login
screen welcome message" area of the interface.
Enter the text of the new welcome message in the "Login screen welcome
message" input box, and select the system software language version. Click
on the "Apply" button to change the Web login screen welcome message.
Customizing the endpoint menu background
Figure 2-14 Endpoint menu background setting section
The user can change the endpoint menu background image in the "Endpoint
menu background" area of the interface.
Endpoint menu background image files must have names consisting only of
alphanumeric characters; images must be in bmp format, and must have a resolution
of SIF (352 × 240) or CIF (352 × 288).
Click on the "Browse" button in this area, confirm the path of the file to be
changed, and click on the "Download file" button to download the new file.
After the file has been downloaded successfully, the endpoint menu
background will be replaced with the downloaded image file, as shown
below.
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Figure 2-15 Endpoint menu after changing the background image
Polycom® RSS™ 4000 User Guide
Setting the default endpoint menu language
Figure 2-16 Default endpoint menu language setting section
After the endpoint is used to call and establish a connection with the
Polycom® RSS™ 4000, the menu screen sent from the Polycom® RSS™ 4000
will appear on the endpoint.
The default endpoint menu language can be set using the "default endpoint
menu language" area. Select on the languages and single-click the "Apply"
button to change the endpoint menu language.
Changes to the menu language will take affect on the next H.323 Connection to the
Polycom® RSS™ 4000.
Archives Backup/Delete
Click on "System Configuration -> Backup/Delete Settings" in the navigation
bar to enter the screen shown below. This interface can be used to configure
backup and deletion of recorded video files.
Figure 2-17 Backup/deleterious settings screen
The user should configure a FTP server in where he would like back up the
archives to. The configurations include the FTP Server Address, Login ID,
Password and Directory.
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Backup Settings Policies
There are three options with regard to automatic backup frequency:
Never backup – Video files will not be backed up to the FTP server if
this is selected.
Backup after end of recording – Video files will be immediately backed
up to the FTP server if this is selected.
Backup after a specified number of days- Video files will be backed up
to the FTP server at a configured frequency if this option is selected. The
backup time must be set. Specify the number of days after recording, and
the backup start time on that day. The number of days may be any value
in the range of 1-999, and any time may be set from 0:00 to 23:00; the
backup end time must be later than the backup start time.
The file names of archives that have been backed up will be displayed in pink in the
archive list.
Deletion Policies
There are three possible deletion policies that can be selected:
Never delete – Video files will be stored indefinitely on the Polycom®
RSS™ 4000's hard drive when this option has been selected.
Delete after backup – Video files will be immediately deleted after being
sent to the backup server when this option has been selected.
Delete after a specified number of days – Sets the number of days after
the end of recording before video file are deleted; the number of days
may be any value in the range of 1-999.
If BOTH “Back after end of recording” and “Delete after backup” are selected,
the system will keep the archives for one day instead of removing it
immediately, for avoiding invisibility of the Archived list.
If "Never Auto Dele te" is enabled on the vi deo file propertie s scree n (ple ase
refer to Changing Archive Properties section), the video file will not be deleted
even if the backup/delete strategy allow s deleti on .
System Settings
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Clicking on "System Configuration -> System Settings" in the navigation bar
on the left side of the screen allows the user to configure items describe in
Table 2-4.
Figure 2-18 System Settings Page
Table 2-4 System Settings Details
Item Details
Turn on or turn off the Polycom® RSS™ 4000 system’s
firewall. When it is enabled, Windows Firewall blocks all
Turn on Windows
Firewall
unsolicited incoming network traffic on all network
connections. Blocking unsolicited incoming traffic makes
the RSS less open to attack and increases its level of
security.
Polycom® RSS™ 4000 User Guide
Automatically
synchronize device
time with a time server
HTTPS/SSL
Enable POLYCOM
Stereo Surround
When checked, the device time will be automatically
synchronized with the set time server. The administrator
must set the location of the time server. Clicking on the
"Synchronize" button will synchronize the device time with
the time server. When unchecked, the Polycom® RSS™
4000’s device time will be synchronized with the time of the
local PC by clicking on the "Synchronize" button.
Time Server – Sets the location of the time server. It can
be a DNS name or an IP address. When setting to a
DNS name, ensure that the configured DNS server is
able to resolve the name.
Time Zone – Sets the time zone for the Polycom®
RSS™ 4000 system time.
Sets whether or not SSL authentication encryption is
activated for communication between the web server and
the users. After changing this setting, the device must be
restarted for the new setting to take effect. If the user
purchased an activation code with security mode and used
it to activate the device, then this item will be disabled. It
will not permit the user to turn off the authentication
function in order to protect secure web communications.
After turning on the authentication encryption, the SSL
certificate on the server must be configured. For more
detailed information, please refer to SSL Configuration.
Selecting this item will enable the Polycom® RSS™ 4000’s
Siren22 stereo recording function. This option is selected
(enabled) by default.
Disable Preview
Selecting this item will disable the playback preview
function in the Onscreen UI.
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Item Details
Disable H.323
Playback
Enable AES
Enable H.264 Content
Clicking on the "View Security Updates Already Installed on this Device" link
on the bottom of the page will look up a table of system updates already
installed on the Polycom® RSS™ 4000 device, as shown in below figure.
Clicking the "Back" button on this page will return the user to the previous
System Settings page.
This item is not checked by default. If selected, it will
disable the H.323 connection’s playback function and "Play
Video" will be disabled in the Onscreen UI main menu.
This setting does not affect playback from Web site.
If this function is enabled, the system will automatically
encrypt H.323 calls with other endpoints or MCUs with
AES encryption, if the endpoint or MCU supports AES.
Note:
AES encryption is an optional function of the
Polycom® RSS™ 4000 and will not be available un til a
license is purchased and ac tivated. To obtain this function,
please contact your supplier.
This option is enabled by default.
When checked, the Polycom® RSS™ 4000 will support
H.264 content sending from endpoint.
Logger Settings
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Figure 2-19 Security Updates Table
When synchronizing the device’s system time with an NTP server, the user must set
an active NTP server address. Since the communication between the device and the
NTP server requires a certain time, the system time may not be instan tly upda ted.
Polycom® RSS™ 4000 offers a background log backup function. The log files
are used to troubleshoot the system by the Polycom Certified support
experts.
Clicking on "System Configuration -> Logger Settings" allows the user to
configure the Polycom® RSS™ 4000 system log information, the log models
generated, and the size of the log files. In general it’s recommend not to
modify the default setting of this section, unless instructed by the Polycom
certified support expert.
Polycom® RSS™ 4000 User Guide
Figure 2-20 Logger Settings Page
Managing Log Files
For log files already created by the device, Polycom® RSS™ 4000 offers a
function to manage these log files. In the page shown above, click on the
"View Log Files Created on this Device" link on the bottom of the page, and
enter the View Log Files Table page, as shown below:
Figure 2-21 Log Files
In this page, the user can view the information and content of log files, and
also download and delete the device’s system log files.
View Log Files:
Single-click the log file name in the table, and the user can view the contents
of the log file. At this time, the system will show the file contents by opening
a new window.
Download Log Files:
Right-click the log file name in the table once, and select "Save Target As". At
this time, a file download message box pops up, and the user can save this
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