Polycom 2-Line Desk Phone Quick Reference Manual

Polycom 2-Line

Desk Phone Quick Reference

Guide

ACC-1142 PUG

1

Table of Contents

INTRODUCTION TO YOUR POLYCOM 2-LINE DESK PHONE .................................................................. 2

WELCOME .................................................................................................................................................... 2

DESK PHONE ................................................................................................................................................ 2

HOW TO USE YOUR POLYCOM 2-LINE DESK PHONE ............................................................................ 3

Answering and making calls ................................................................................................................... 3

Answering a Second Call ........................................................................................................................ 4

Placing a second call .............................................................................................................................. 4

Call Transfer ............................................................................................................................................ 5

At this point, the call is connected to the number to which you are transferring them. ........................... 5

Alternate Method for Transferring Calls- ................................................................................................. 5

Conferencing Calls .................................................................................................................................. 6

Call Park .................................................................................................................................................. 6

Paging (Intercom) .................................................................................................................................... 7

Forwarding All Incoming Calls ................................................................................................................ 7

Do Not Disturb ......................................................................................................................................... 8

Voicemail ................................................................................................................................................. 9

2

Introduction to your Polycom 2- Line Desk Phone

Welcome

The AccessLine Hosted PBX phone system and service is a very
powerful communication system that provides a comprehensive solution
for your small business communications needs. This guide highlights
some of the most commonly used features of the 2-Line Desk Phone.
For a complete list of features and capabilities, please refer to the
Polycom 2-Line Desk Phone Owner’s Manual.

Phones may be plugged into your existing network or connected
wirelessly if your system includes the optional Base Unit.

Desk Phone

Handset

Numeric Keys

Volume

Headset

Mute

Speaker

Message Lamp

Line Keys

Softkeys

Dial

Hold

Menu

Navigation keys

3

How to use your Polycom 2-Line Desk Phone

Answering and making calls

Answer a ringing call using the handset

Pick up the handset

Answer a ringing call using the speakerphone

Press the Speaker Key , the “Answer” soft key under the display or the Line

key

Place an external call

1. Pick up the handset or use the speakerphone key

2. Dial the 10-digit number

Place an internal call

1. Pick up the handset or use the speakerphone key

2. Dial the 3-digit extension number

Redialing a call

The Redial function places a call to the last number dialed. To use the Redial
function,

1. With the handset on the hook, press the Redial soft key

Placing a Call on Hold

During a call, press or the Hold soft key. The hold icon will display on the Call

Key label. The caller will hear the standard hold music or your custom hold

music/message.