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Polycom® SoundPoint IP® 501
Three-line IP telephone with
exceptional sound quality
The SoundPoint IP 501 is a 3-line desktop IP telephone that utilizes
Polycom’s Acoustic Clarity Technology to deliver superb sound quality.
The SoundPoint IP 501 is a three-line Voice over IP telephone that
seamlessly integrates with IP PBX and Softswitch vendors’ IP solutions. As
protocols develop and standards evolve, it’s easy to update the phone in the
field via a software download, thus enabling new features and functionality for
the phone and protecting your investment. Whether you deploy MGCP or SIP
standards, Polycom offers a solution that fits all your business communication
needs.
Enhanced productivity
An intuitive user interface offers dedicated, one button access to common
telephony features, and an information-rich graphical LCD display delivers
content for messaging, call information, directory access, and applications.
Suitable for everyday users, the SoundPoint IP 501 offers superb voice
quality when used with a headset, handset or in hands-free speakerphone
mode. Polycom industry-leading sound quality implemented in the SoundPoint
IP 501 enhances the productivity of your business phone calls, because you
will spend less time trying to understand what other people are saying, and
more time communicating with them.
In today’s Internet driven world, the ability to conduct real time communication
and collaboration has become critical to an organization’s survival. As the
market leader in voice, video, data and Web solutions, our awardwinning
conference technology makes it easy for people to interact and maximize
productivity – over any network, in just about any environment, anywhere
around the globe. That’s why more organizations worldwide use and prefer
Polycom conferencing solutions. Because when people work together, great
things happen. To learn more, please visit the Polycom Experience Center at
www.polycom.com/experience
Benefits
Proven – Polycom is a
leading independent supplier
of standards-based VoIP
telephones that are fully
interoperable with leading call
server solutions
Outstanding voice quality
— Incorporates Polycom’s
legendary Acoustic Clarity
Technology, validated by 13
years of market leadership in
voice conferencing
Easy-to-use —12 dedicated
feature keys and 4 contextsensitive soft keys; 160x80 pixel
graphical grayscale LCD
Advanced SIP functionality*
Multiple call- and flexible line •
appearances, three-way local
conferencing, custom ring tones
HTTPS secure provisioning, •
support of “signed” software
executables
Presence, instant messaging, •
buddy lists
Choice of powering options
— Support for AC power
(included) and Power over
Ethernet options (sold
separately)
* Most of these features and functionality
must be supported by the call server.
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Polycom® SoundPoint IP® 501 Specifications
Size
10.5 in x 6 in x 7.5 in x 1.75 in•
(26.5 cm x 15 cm x 19 cm x 4.5 cm) (W x H x D x T)•
Weight
Shipping: 2.75 lb (1.26 kg) •
Lines (Direct Numbers)
Up to 4 lines with up to 2 concurrent calls per line•
Display
Grayscale graphical 160x80 pixel LCD•
Message alert indicator•
Headset and Hearing Aid Compatibility
Amplified headsets with an RJ-9 jack are •
recommended
Hearing aid compatible and compliant to ADA •
requirements of Section 508 recommendation
Feature Keys
12 dedicated feature keys (3 keys with display •
indicators)
4 context-sensitive soft keys•
Predefined hold key•
Audio Features
Individual volume settings with visual display •
feedback for each audio path
Hands-free audio modes including headset and •
full-duplex speakerphone
Adaptive jitter buffers to improve speech quality•
Networking
Dual 10/100 Mbps switched Ethernet ports•
Protocol and Feature Support
Flexible software architecture allowing drop-in •
signaling protocol stacks
IETF MGCP v1.0 with feature phone extensions•
RFC3435 Packet Cable Labs NCS IO7 RFC3149 (Business Phone Packages) Configurable up to 3 lines - varies by IP PBX or Softswitch solution
IETF SIP (RFC 3261 and companion RFCs)•
Local feature-rich GUI Call transfer, hold, divert (forward) Called, calling, connected party Identification/information One-touch speed dial, redial Local 3 way conferencing Simplified conference call handling Up to 3 dedicated lines Flexible call appearance Multiple line appearance -
1
1
User configurable directories and call history (Missed, placed and received)
Presence: buddy list, my status Instant messaging Unicode character support Distinctive incoming call treatment/call waiting Do not disturb function Local call timer Multilingual user interface Automatic off-hook call placement -
Security
Digest authentication •
HTTPS secure provisioning•
1
URL syntax for Boot Server address•
Support for “signed” software executables•
1
2
(RFC 1738)
2
Codecs
G.711 μ/A and G.729A (Annex B) configuration•
Manual or Dynamic Host Configuration Protocol •
(DHCP) IP address setup
Time and date synchronization using SNTP•
Server provisioned XML-based user configuration •
files
SoundPoint IP 501 includes:
Desk stand•
11-foot CAT 5 network cable with power port•
AC adapter•
Quick start guide•
Warranty registration card•
Approvals
CISPR 22 class B•
VCCI•
EMI•
FCC class B Part 15 ICES-003 class B EN 55022 class B -
Safety
UL 1950•
CSA C22.2 No. 950•
EN 60950•
Operating Temperature
+10 to 40 degrees C (+50 to 104 degrees F)•
Storage Temperature
-40 to +70 degrees C (-40 to +160 degrees F)•
Relative Humidity
20% to 85%, non-condensing•
Warranty
One year •
Requires SIP version 1.5.x or higher.1.
lRequires BootRom 3.0 or higher2.
©2009 Polycom, Inc. All rights reserved.
Polycom and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners. Information in this document is subject to change without notice.
Polycom Headquarters Polycom EMEA Polycom Asia Pacific
4750 Willow Road 270 Bath Road 8 Shenton Way
www.polycom.com
Pleasanton, CA 94588 Slough #11-01 Temasek Tower
1.800.POLYCOM or Berkshire SL1 4DX Singapore 068811
+1.925.924.6000 +44 (0)1753 723000 +65.6389.9200
Part No. 3726-17367-001 Rev 01/09