Polycom 2200-11331-001, 2200-11341-001 User Manual
User Guide
SoundPoint
®
IP 300/301 SIP 2.0
USER GUIDE
SoundPoint
®
IP 300/301 SIP
August, 2006
Contents
Introduction ............................................... 1
Parts List ................................................... 1
Installing SoundPoint® IP 300/301 SIP .......... 2
Connecting Network and Power Source ................................2
Connecting the Handset and Optional Headset ....................3
Attaching the Base .................................................................3
Features .................................................... 4
Key Descriptions ......................................... 5
Using SoundPoint® IP 300/301 SIP ............... 6
Placing a Call ........................................................................6
Answering a Call ....................................................................7
Call Hold and Resume ...........................................................7
Multiple Calls on Hold ............................................................7
Microphone Mute ...................................................................7
General Key Use ...................................................................8
Local Conferencing ................................................................8
Splitting a Conference ...........................................................8
Transferring a Call .................................................................9
Call Timer ...............................................................................9
Ending a Call .........................................................................9
Redial ...................................................................................10
Call Forwarding ....................................................................10
Volume Adjustment ..............................................................10
Do Not Disturb ..................................................................... 11
Time and Date ..................................................................... 11
Headset Memory Mode ....................................................... 11
Display Contrast ..................................................................12
Ring Type .............................................................................12
Call Lists ..............................................................................12
Contact List ..........................................................................13
Speed Dial ...........................................................................14
Multiple Lines .......................................................................14
Multiple Keys Per Line .........................................................14
Multiple Call Appearances ...................................................15
Shared Lines ........................................................................15
Voice Mail ............................................................................16
Distinctive Ringing / Call Treatment .....................................16
Phone Reboot ......................................................................17
Optional Features ..................................... 17
Text Messaging ....................................................................17
Presence / Status / Buddy Lists ...........................................18
Troubleshooting ........................................ 20
Safety and Compliance ............................... 22
Part 15 Rules .......................................................................22
Class B Digital Device or Peripheral ....................................22
Modifications ........................................................................22
Installation Instructions ........................................................22
Plug Acts as Disconnect Device ..........................................22
Industry Canada (IC) ...........................................................23
CE and VCCI Mark ..............................................................23
Polycom Limited Warranty
and Limitation Liability .............................. 23
Exclusions ................................................ 24
Warranty Exclusiv
e .................................... 24
Service Agreement
s ................................... 24
Limitations of Liability ............................... 24
Disclaimer ................................................ 25
Governing Law .........................................
25
Copyright Notice ....................................... 25
1
Thank you for choosing the SoundPoint
®
IP 300/301 SIP. This unit provides busi
ness telephony features and functions
such as Multiple Call Appearances, Call
Hold, Transfer, and Conference over an IP
network. In this User Guide you will find
everything you need to quickly use your
new phone. Be sure to verify with your
system administrator that your network
is prepared for configuring your Sound
Point® IP 300/301 SIP phone. As well, be
sure to read the Parts List and the Safety
Notices section in this guide before you
set up and use the SoundPoint® IP 300/301
SIP phone.
Introduction
Parts List
The following items are included in your
SoundPoint® IP 300/301 SIP package.
Check this list before installation to ensure
that you have received each item. If you
are missing any items, please contact your
system administrator.
Polycom SoundPoint® IP 300/301 SIP
Handset & Handset Cord
Network / Power Cable
Power Adapter
(specification varies according
to country)
Phone Base
Quick Start Guide
1 3
54 6
87 9
0
*
ABC2DEF
MNOJK
LGHI
TU
V
WXYZ
OPER
PQRS
Hold
Menu
Redial
Do Not Disturb
For SoundPoint® 301, the power adapter is not
included in the PoE bundle. See your system
administrator if you require one.
2
Installing SoundPoint® IP 300/301 SIP
This section provides basic installation
instructions and information for obtaining
the best performance with the SoundPoint® IP 300/301 SIP phone. If you require additional information or assistance
with your new phone, please contact your
system administrator.
The SoundPoint® IP 300/301 SIP User
Guide includes regulatory compliance
information that your system administrator
should review and can also be found at:
www.polycom.co
m
Connecting Network and Power Source
AC Power Option
Power over Ethernet (PoE) Option
Cisco™Catalyst™ In-Line
Power Switch
IEEE 802.3af compliant
In-Line Power switch
Connect the supplied Network Cable
between the LAN jack on the phone and
the LAN port on the wall or hub/switch
device port. Connect the DC plug of the
AC wall adapter into the supplied LAN
cable as shown.
Using an Inline Power Cable (optional acces
sory from Polycom), the phone can be alternately powered from a Power over Ethernet
(PoE) compliant switch or hub. Inline Power
Cables exist for both IEEE 802.3af and Cisco
pre-standard PoE options. Plug the keyed end
of the Inline Power Cable into the LAN jack
on the phone and the other end to an available
port on the POE switch or hub.
Cisco™ In-Line Power
Cable
(Part No. 2200-11014-002 Rev A)
OR
IEEE 802.3af In-Line
Power Cable
(Part No. 2200-11077-002 Rev A)
3
Connecting the Handset and Optional Headset
Attaching the Base
(Optional)
1. Connect the short straight end
of the phone cord to the handset
and the corresponding longer
straight end of the cord to the
handset jack on the back of the
phone.
2. Connect the headset (optional
accessory) to the headset jack on
the back of the phone.
1. Place all cords in the recessed area
above the modular jacks as shown.
2. Align the two protrusions on the
bracket with their corresponding
holes in the phone and snap them together to lock the base to the phone.
For information on headsets,
please visit www.polycom.com
and choose the Support link.
4
1 3
54 6
87 9
0
*
ABC2DEF
MNOJK
LGHI
TUV
WXYZ
OPER
PQRS
Hold
Menu
Redial
Do Not Disturb
1 3
54 6
87 9
0
*
ABC2DEF
MNOJK
LGHI
TU
V
WXYZ
OPER
PQRS
Hold
Menu
Redial
Do Not Disturb
Line/Speed Dial Keys
Use these keys to activate up to
two lines or one line and a speed
dial that can be assigned to your
phone.
Microphone Mute
Headset
Feature Keys
Access important features using
these keys.
Hold
Hookswitch
Speaker
For ringer and
hands-free audio
output.
Indicator
This will alert you to
incoming calls, new
messages, and other
events.
Character
Display
Shows information
about calls, messages,
soft keys, time, date,
and other relevant
data.
Display Control Keys
Use the arrow keys to scroll
through the displayed information.
Soft Keys
The screen will display
labels for these keys, to
identify their context-sensitive functions.
Volume Keys
Use these to adjust the volume of the
handset, headset, speaker, and ringer.
Features
Dial Pad
These 12 keys provide the 10
digits, alphabetic and special
characters available in context
sensitive applications.
5
Feature Key Description
Se
l
Se
l
Mutes audio transmission locally during calls.
De
l
Se
l
Se
l
Allows you to place and receive calls through an optionally connected headset.
Line or Speed Dial keys.
Scrolls through menu options.
Scrolls through menu options.
De
l
Se
l
De
l
Se
l
Menu
Access local and server features.
Menu
Do Not Disturb
Cancels ringing and directs incoming calls to your Voice Mail (if
supported).
Del
Se
l
1 3
DEF
5
JKL
4
GHI
6
MNO
2
ABC
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLG HI
6
TUV
WXYZ
PQRS
Directories
Services
Call Lists
Conference
Transfe
r
Redial
Dials last connected party from the phone.
Hold
De
l
Se
l
Hold
De
l
Se
l
Menu
b
Places current active call in Hold state.
Soft keys to select from various context-sensitive options.
Hold
De
l
Se
l
DEF
5
JKL6MNO
8
TUV9WXYZ
0
OPER
#
2
ABC
Hold
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
0
Volume keys to adjusts audio and ringer volume.
Dial Pad
General dialing and alphanumeric entry (including special characters).
Key Descriptions
6
Using SoundPoint® IP 300/301 SIP
Placing a Call
Using the Handset:
1. To obtain dial tone, pick up the handset.
2. Dial the desired number
.
Using Listen Mode:
1. With the handset on-hook, press
De
l
Se
l
De
l
Se
l
Menu
, and choose Features, fol-
lowed by
Listen Mode.
2. Dial the desired number.
Using the Headset:
1. With the optional headset connected,
press a line key,
Del
Sel
Del
Sel
, or NewCall to
obtain dial tone.
2. Dial the desired number.
See also Headset Memory Mode.
During a call, you can alternate
between handset or headset modes
by pressing the
Del
Sel
Del
Sel
key, or picking
up the handset.
You also have the option to dial directly from the dial pad without
first getting dial tone. Simply enter the number then lift the handset
or press the Dial soft key or press the
Del
Sel
Del
Sel
key.
In all cases, the active call will appear on the display showing call
duration and destination.
To obtain the IP address of your phone, press
De
l
Se
l
De
l
Se
l
Menu
followed by Status, Platform and Phone. The
IP address is listed together with other network information.
Listen Mode can be used for
listening to a conference call but
not actively participating, or for
checking voice mail.
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