Polycom 1725-40120-001 User Manual
Polycom® SoundStation® IP 7000 Conference Phone
Connected to a Polycom
®
HDX® System or Polycom
®
RealPresence® Group System in Unsupported VoIP
Environments
November, 2012 | 1725-40120-001 Rev.E
USER GUIDE
User Guide for the Polycom® SoundStation® IP 7000 Phone Connected to a Polycom® HDX® Syste m or
Polycom® RealPresence® Group System in Unsupported VoIP Environments
Copyright ©2012, Polycom, Inc. All rights reserved.
6001 America Center Dr
San Jose, CA 95164
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for
any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating
into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software
contained within its products. The software is protected by United States copyright laws and international treaty
provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible
for printing or clerical errors. Information in this document is subject to change without notice.
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While Polycom uses reasonable efforts to include accurate and up-to-date information in this document, Polycom
makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for any
typographical or other errors or omissions in the content of this document.
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Visit the Polycom Voice Support Center for software downloads, product documents, product licenses, troubleshooting
tips, service requests, and more.
ii
About This Guide
Note
This guide explains how to use your Polycom® SoundStation® IP 7000
®
conference phone when it is connected to a Polycom
®
Polycom
RealPresence® Group system in an unsupported VoIP environment.
HDX® system or
In this environment, you can use your phone to manage both audio-only and
video calls, as well as conference calls that have a combination of audio-only
and video calls.
An unsupported VoIP environment is a call platform that has not been tested with
the SoundStation IP 7000 phone, and therefore is not supported. For a current list
of supported call platforms, go to
http://www.polycom.com/products/voice/conferencing_solutions/ssip_interoperabilit
y_partner_platforms.html
You can connect your phone to the following Polycom HDX systems:
®
• Polycom
• Polycom
• Polycom
• Polycom
• Polycom
HDX® 4000 series
®
HDX® 6000 HD
®
HDX® 7000 series
®
HDX® 8000 HD
®
HDX® 9000 series
You can connect your phone to the following Polycom RealPresence Group
systems:
• Polycom
®
RealPresence® Group 300
• Polycom
®
RealPresence® Group 500
r information on how to set up your phone and a Polycom HDX system or
Fo
Polycom RealPresence Group system in an unsupported VoIP environment,
including information on software compatibility, see the Integration Guide for
the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System or
iii
User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group
System in Unsupported VoIP Environments
Polycom RealPresence Group System in Unsupported VoIP Environments, available
from the SoundStation IP 7000 Video Integration with HDX Series and
RealPresence Group Series Support page.
iv
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Using Your Phone with a
Polycom HDX System or Polycom RealPresence
Group System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Using the Keys and Soft Keys on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 2
Using Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using Scroll Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using the Select Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Placing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Placing Calls When You Don’t Have Any Calls . . . . . . . . . . . . . . . . . . . 4
Placing Calls When You Already Have a Call . . . . . . . . . . . . . . . . . . . . . 5
Placing Calls Using Call Lists, the Local Contact Directory,
Speed Dial Index Numbers, and the Redial Key . . . . . . . . . . . . . . . . . . . 5
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hosting Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting Up Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Handling Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Managing Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Understanding Microphone and Speaker Behavior . . . . . . . . . . . . . . . . . . . 11
Controlling Volume and Muting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Showing Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Handling Computer or Mobile Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Listening to Computer or Mobile Audio . . . . . . . . . . . . . . . . . . . . . . . . 14
Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . Safety Notices–1
End-User License Agreement for Polycom® Software
v
User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group
System in Unsupported VoIP Environments
vi
Using Your Phone with a Polycom HDX System or Polycom RealPresence Group System
When your SoundStation IP 7000 conference phone is connected to a
Polycom HDX system or Polycom RealPresence Group system in an
unsupported VoIP environment, you can manage both audio-only calls and
video calls from your phone. You can also manage conference calls that can be
a combination of audio-only (including audio from mobile devices and
computer calling applications) and video calls. In an unsupported VoIP
environment, you cannot place calls on hold, forward calls, or transfer calls.
This guide describes how to use your phone when it is connected to a
Polycom HDX system or Polycom RealPresence Group system in an
unsupported VoIP environment, and how to use the keys and soft keys on
your phone to perform basic phone functions.
The topics include:
• Using the Keys and Soft Keys on Your Phone on page 2
• Placing Calls on page 3
• Answering Calls on page 7
• Ending Calls on page 8
• Rejecting Calls on page 8
• Hosting Conference Calls on page 8
• Understanding Microphone and Speaker Behavior on page 11
• Controlling Volume and Muting Calls on page 12
• Showing Content on page 13
• Handling Computer or Mobile Audio on page 13
1
User Guide for the Polycom SoundStation IP 7000 Conference Phone Connected to a Polycom HDX System or Polycom RealPresence Group
System in Unsupported VoIP Environments
Note
You can perform many of the above phone functions using the Polycom HDX or
Polycom RealPresence Group system’s remote control, Polycom Touch Control, or
keypad. For detailed information on how to use the remote control, Polycom Touch
Control, or keypad, see the user guide for your system, which is available by
navigating from the Video Support page.
Using the Keys and Soft Keys on Your Phone
For many phone functions, you need to press a soft key, scroll key, or the
Select key.
The following figure shows the location of the soft keys, scroll keys, and the
Select key on your phone console.
Using Soft Keys
2
Your phone has four soft keys. Press a soft key, , to access a function that
displays directly above the soft key.
Using Scroll Keys
Using the Select Key
Using Your Phone with a Polycom HDX System or Polycom RealPresence Group System
Your phone has four scroll keys:
• Up scroll key, —Press this key to scroll through lists and to view
speed dial information.
• Right scroll key, —Press this key to view the Placed Calls list.
• Down scroll key, —Press this key to scroll through lists and to
view the Missed Calls list.
• Left scroll key, —Press this key to view the Received Calls list.
Placing Calls
To select an item in a list, scroll to the item, and then press the Select key, .
This section explains how to place calls in the following ways:
• Placing Calls When You Don’t Have Any Calls
• Placing Calls When You Already Have a Call
• Placing Calls Using Call Lists, the Local Contact Directory, Speed Dial
Index Numbers, and the Redial Key
3
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