These release notes apply to version 3.3.2 (and earlier) of the Polycom UC Software that
runs on SoundPoint IP, SoundStation IP, and VVX phones. For more information, refer to
the documents listed in Section 0.
1.1 Important Notes
1. The configuration files, their respective parameters and defaults, as well as
the provisioning methods have been simplified but extensively modified
compared to previous releases. SOME OF THESE CHANGES ARE NOT
BACKWARD COMPATIBLE with configuration parameters from previous
software releases.
Before installing the software, it is highly recommended that you first
familiarize yourself with the changes outlined in the “Administrator‟s Guide for
the Polycom® UC Software – 3.3.0” and Technical Bulletin 60519 “Simplified
Configuration Improvements in Polycom® UC Software 3.3.0”.
See Section 0 for details on how to access these documents.
2. VVX 1500 products running release SIP 3.2.2 or later CANNOT BE
DOWNGRADED TO EARLIER SIP SOFTWARE OR BOOTROM SOFTWARE.
3. Upgrading VVX 1500 products to release SIP 3.2.2 or later require a more complex
procedure than is typical. This procedure is documented in technical bulletin
TB53522. Please consult this document before starting the upgrade.
4. This release does not include support for the SoundPoint IP 300, 301, 430, 500, 501, 600, 601 and SoundStation IP 4000 products. These products are termed
„Legacy Products‟ and will be supported for critical issue fixes on the SIP 2.1.x
release (IP 300, 500), SIP 3.2.x (IP 430) and SIP 3.1.x release (for the other Legacy
models). Technical Bulletin TB35311 describes how to support these Legacy models
in an environment where SIP 3.2.0 or later is deployed for other phones. This
bulletin may be downloaded from:
http://www.polycom.com/support/voice/soundpoint_ip/VoIP_Technical_Bulletins_pub
.html. The template 000000000000.cfg file included with this release is set up to
facilitate this type of deployment.
5. SoundStation IP 7000/HDX Integration:
Release UCS 3.3.1 with BootROM 4.3.0 is recommended for SoundStation IP 7000
integration with Polycom HDX 4000/6000/7000/8000/9000 video systems running
one of the following releases:
The distribution of the SoundPoint / SoundStation IP / VVX SIP application UC Software
3.3.2 is done using two methods. Select the downloadable zip file(s) appropriate for your
deployment model.
In some cases it may be beneficial to download both release files. If this is necessary,
download both zip files, extract all the files from the „individual‟ release and then extract the
sip.ld file from the „combined‟ release file. All files other than “.ld” files are duplicated
between the two release zip files.
For centrally provisioned systems, download the appropriate file and extract the files to the
provisioning/boot server, maintaining the folder hierarchy present in the zip file.
Some of the configuration files must be modified. Refer to the documents listed in Section 0
for details.
The current build ID for all of the “.sip.ld” files listed below (both split can combined) is now
at revision: 3.3.2.0413
1.4.1 Release using individual (split) files
Use of „individual files‟ is recommended as it will result in a faster upgrade time for the
phone.
This method requires that all phones be running BootROM release 4.0.0 or later.
Configuration parameters: VoIP server/softswitch registration. Basic
settings
sip-interop.cfg
Configuration parameters: VoIP server/softswitch registration/interoperability configuration settings/registration
site.cfg
Configuration parameters: parameters expected to be set on a per-site
basis
video.cfg
Configuration parameters: Video connectivity
video-integration.cfg
Configuration parameters: For SoundStation IP7000/HDX Integration
SoundPointIP-dictionary.xml
Dictionary files for multilingual support include:
Chinese, China (for IP 450, 550, 560, 650 and IP 5000, 6000, 7000
only)
Danish, Denmark
Dutch, Netherlands
English, Canada
English, United Kingdom
English, United States
French, France
German, Germany
Italian, Italy
Japanese, Japan (for IP 450, 550, 560, 650, 670 and IP 5000, 6000,
7000 only)
Korean, Korea (for IP 450, 550, 560, 650, 670 and IP 5000, 6000,
7000 only)
Norwegian, Norway
Polish, Poland
Portuguese, Portugal
Russian, Russia
Slovenian, Slovenia
Spanish, Spain
Swedish, Sweden
SoundPointIPWelcome.wav
Start up welcome sound effect
LoudRing.wav
Loud ringer sound effect
Warble.wav
Loud ringer sound effect
Files
Description
sip.ld
Concatenated SIP application executable
sip.ver
Text file detailing build-id(s) for the release
000000000000.cfg
Example master configuration file
000000000000-directory~.xml
Example per-phone local contact directory XML file (edit and then
remove „~‟ from name to seed phones which have no directory)
The „combined‟ sip.ld file contains images for all members of the SoundPoint
IP/SoundStation IP/VVX products. This file is required for any phones that may be running
a BootROM release previous to SIP 4.0.0 (e.g. BootROM 3.2.3RevB).
Configuration parameters: VoIP server/softswitch registration. Basic
settings
sip-interop.cfg
Configuration parameters: VoIP server/softswitch registration/interoperability configuration settings/registration
site.cfg
Configuration parameters: parameters expected to be set on a per-site
basis
video.cfg
Configuration parameters: Video connectivity
video-integration.cfg
Configuration parameters: For SoundStation IP7000/HDX Integration
SoundPointIP-dictionary.xml
Dictionary files for multilingual support include:
Chinese, China (for IP 450, 550, 560, 650 and IP 5000, 6000, 7000
only)
Danish, Denmark
Dutch, Netherlands
English, Canada
English, United Kingdom
English, United States
French, France
German, Germany
Italian, Italy
Japanese, Japan (for IP 450, 550, 560, 650, 670 and IP 5000, 6000,
7000 only)
Korean, Korea (for IP 450, 550, 560, 650, 670 and IP 5000, 6000,
7000 only)
Norwegian, Norway
Polish, Poland
Portuguese, Portugal
Russian, Russia
Slovenian, Slovenia
Spanish, Spain
Swedish, Sweden
66624: Geographical redundancy enhancements.
67633: Added support for the Zero Touch Provisioning ZTP feature.
NOTE: This feature should not be enabled unless you are using the ZTP
service. To find out more about this service contact your Polycom sales
representative.
68511:VVX 1500D: Added the functionality to set “NO Answer ringcount” to
“1” via menu options / configuration files.
68836: Added support for “Sennheiser EHS” headset to the phone menus and
configuration.
70475: Extended the dialplan.digitmap String to support up to 100 from 30
segments.
2.1.2 Removed Features
None.
2.1.3 Corrections
27777: SoundStation IP 4000: Phone does not play a local hold reminder tone.
34454: If the microbrowser is enabled and it is refreshed too frequently and the
pages contain large images, the phone may lock-up. Issue is most apparent
using SoundPoint IP 601 phones.
34743: A phone may freeze when it receives a check-sync if the resources on
the phone are heavily used by a downloaded wave files or by a large/complex
microbrowser pages.
39630: When using the SoundPoint IP 330/320 phone with LCS2005, blocking a
roaming buddy from the privacy list also prevents the user from viewing the
'blocked' buddy's status.
45247: SoundPoint IP 430 may re-boot when viewing microbrowser pages in
case the internal memory is being used for other function/operations.
47827: Voice Quality Monitor: SoundPoint IP uses incorrect units for Jitter in
SIP PUBLISH VQSession Report.
49324: SoundStation IP 7000: When dialing 99* from the phone with an
integrated Polycom HDX,system the * is changed to a dot on the HDX.
51904: VVX 1500 Video Interoperability: When a Polycom HDX system (Release
2.5.x and maybe other releases) is configured for SIP using UDP, it does not
make a video connection with the VVX 1500 phone.
52592: SoundStation IP 6000: Phone fails to provision when using the
combined sip.ld file and a TFTP provisioning server that does not support the
„bulksize‟ option.
52782: VVX 1500 Video Interoperability: Observed some video issues when
VVX 1500 phones are bridged on Polycom HDX and VSX MCUs.
55910: SoundPoint IP 430: Phone sometimes freezes/stops while preparing to
boot up.
57838: SoundStation IP7000: When there is a call between two SoundStation
IP 7000 phones along with a HDX system. The HDX9004 system adds a video
call to HDX9002 then it is observed there is a hold between the SoundPoint IP
7000 phones.
58177: When an attempt to do a blind transfer from a PSTN line to an internal
extension, at times there are 3 beeps heard after pressing the “Send” soft key.
Cancelling the operations enables the call transfer.
60086: SoundPoint IP 650: The phone will not send an Off-Hook or On-Hook
notification when it is set to Auto Answer.
60131: SoundStation IP 5000, SoundStation IP 6000, SoundStation IP 7000:
Reassignment of the speed dial keys does not function properly.
60186: VVX 1500/CMA/HDX Integration: Call connection bandwidth between
the HDX and VVX 1500 does not synchronize when the VVX1500 is in CMA
provisioning mode.
60255: SoundPoint IP 650/670: A noticeable high-frequency flicker is observed
on the display when an update for BLA remote hold/resume status occurs.
60729: Phone should not honor a BLA NOTIFY if the version number in the
message body has increased by more than 1.
60733: Cannot establish a local conference bridge by using a speed-dial key,
BLF line key or via call lists.
60984:The "dir.local.contacts.maxNum” parameter should not accept “0” as it
is stated in the admin guide dir.local.contacts.naxNum accepts 1 to 99 OR 1 to
9999.
61013: VVX 1500: The “Call Rate” value can be set higher than “Max Call Rate”
value when configured using the phone Web UI.
61067: On the Phone UI/menu, pressing the "Back" soft key in the
Authentication menu does not restore the menu title correctly.
64430/63850: Initial dialog event NOTIFY after subscribe has version equals -1.
64859: When a call is made using SRTP and TLS, the far end does not hear any
audio. Happens when SRTP packet sequence counter rolls over to zero.
64896: When Call Forwarding is on, the phone is updating the display before
the server has confirmed operation via NOTIFY.
65014: VVX1500: When a phone is provisioned using CMA 5.3,LDAP directory
searches do not return meeting rooms names when searching the CMA
directory.
65207: Observed memory leak on the phones in a specific call server
environment every time a call is answered from a hunt group.
65288:When server side DND is enabled, an incoming call from a white list
phone number cannot be picked.
65345/64862: One of the callers is getting dropped when trying to do a
conference between PSTN users.
65617: When Auto answer is enabled, the phone sends a 180 response to the
server.
65754: VVX 1500: XML string <key key.25.VVX1500.function.prim="null"/>
disables Menu soft-key as well as the Menu hard-key.
65758: An extra space is added on each side of an umlauted character in the
microbrowser idle display. E.g., "G Ä rtner" instead of "GÄrtner".
65979: The SoundPoint IP phone quick setup menu, user name entry is not set
to numeric characters as default.
66027: When the phone lock feature is enabled trying to dial any number will
make the emergency number to dial.
66106: When a call is made from the phone from the dialpad and pressing the
speakerphone key it incorrectly selects line2 (instead of line 1).
66217: SoundPoint IP650, VVX 1500: Directed Call Pick-up soft-key does not
work properly.
66554: VVX 1500: During a video call, the phone drops video momentarily
when there are periodic offer less re-invites/ session refresh messages from
server.
66593: SoundPoint IP 3xx, UCS3.3.x: When trying to dial an extension of 4
digits by pressing only 2 digits, a prompt is displayed on the phone to Enter
more digits, after entering the other 2 digits it does not append to the earlier 2
digits thereby resulting in a failed call.
66621/66619: Create configuration parameters that allow phones to perform
fail-over when 503 response is received.
66625: Phone sends three extra registration requests to primary proxy during
66626: Geographical redundancy RROFO- DNSTTL counting down during fail-
back that fails. TTL should be reset after re-registering to secondary.
66666: SoundStation IP 7000: Phone is not getting provisioned via FTP when
Windows 2003 server path MTU Discovery is disabled.
66964: Local call forward behavior is not working as mentioned in the admin
guide for the parameter voIpProt.SIP.serverFeatureControl.localProcessing.cf
67455: SoundPoint IP 650/670: Observed crash on the phone during
registration with TLS.
67622: Phone displays wrong caller name in user interface where there is a
call from group pickup number.
67641: VVX1500: Pressing directory soft key on the phone, redirects to
Advanced Find screen automatically.
67642: VVX1500: When trying to dial the contacts from the Corporate directory
for which the dialing entries (like mobile, home and work numbers) are not
filled appropriately, the phones displays the attributes and will skip null
values. Also observed on SoundPoint IP650 where the text and dial buttons
doesn‟t respond.
67753: Phone continues to play ringback even after the call is timed out.
67867: The phone seizes a wrong line after transferring an incoming call to the
line when going off-hock.
67966: VVX1500: When a call is made between two VVX1500‟s the answering
VVX1500 which comes up after first reboot plays noise pattern on the screen
before playing video.
68063: Phone reboots when DHCP failover occurs.
68195: SoundPoint IP 650: Directed Pickup using star codes (example
*200,*300 etc) does not work.
68267
active call a ringtone is heard in low sound within the handset.
: SoundPoint IP650: When the BLF feature is enabled and there is an
68344: Request Validation feature is rejecting requests from another (second)
server listed in the configuration files.
68376: VVX 1500: Phone reboots when DND button is pressed repeatedly
during idle state.
68382: Phone shows incorrect time when IP address on the NTP server is 12
digits example 192.168.100.200
68446: The parameter “call.hold.localReminder.startDelay” value is not
honored when the value is less than 60 seconds.
68476: SoundPoint IP 331: Setting the phone with Option 60, ASCII String and
DHCP Server Option 43, will make the phone unbootable.
69166: When a call is on hold in which RFC 3264 directionality attributes are
present results in failure of terminating a music on hold session.
66743: Phones may be vulnerable to Denial of Service attacks when used in
certain configurations. Sending HTTP GET requests with a broken
authorization header can produce a device restart under certain
circumstances in certain models of phones. For full details, refer to Technical
Bulletin TB66743. See Section 0 Reference Documents for the location of the
documents.
2.3 Version 3.3.1
2.3.1 Added or Changed Features
52476: Added support for Premium extensions to server synchronized ACD
feature.
55059: Added support for Feature Key Synchronization using FAC/NOTIFY
message combination. Hosted IP solutions are implementing Synchronization
of Feature key Functions (e.g. DND/CFWD) using a Feature Access Code (FAC)
to set the Feature, and a SIP NOTIFY message to inform the phone of the
feature state.
55061: Added support for the Team Function feature. This feature extents the
compatibility of statically configured Busy Lamp Field (BLF) to operate in a
system requires the use of two URIs: one for call operations and another one
to subscribe for notification of dialog events. It also provides Ringing
Indication and a Directed call pick-up capability in a system that does not
generate RFC 4235 compliant dialog-info+xml documents.
50065: VVX 1500: Added support for CMA presence.
58888: Added the ability to trigger a reboot (or configuration update) from the
microbrowser. E.g. <soft key index="3" label="Reboot"
action="Action:UpdateConfig" />
59000: Phones now ignore BLA dialog documents (via NOTIFY) that are
reflected to User Agents that are party to the dialog.
60306: The server certificate Serial Number SN is now verified against the
server/proxy's „A record‟ domain names if the „SRV record‟ domain does not
61343: Phones now provide a configurable parameter that allows the
verification of the authentication tag to be disabled for received SRTP packets.
The purpose of this is to allow system administrators to resolve defects in
other endpoints where the authentication tag is not computed correctly.
Supported parameter: “sec.srtp.noAuthRxRTP”
61389: [802.1x - EAPOL Logoff] Phone will recycle the LAN link (e.g. it will
bring it down and up in an interval of one second) upon detecting a PC link
down event. This shall force the 802.1X switch to refresh the authorized port
state and start to send "request for identity" challenge messages. The
associated configuration parameter is:
“sec.dot1x.eapollogoff.pcforcelanlinkreset” with values:
"0" - Never recycle LAN link
"1" - Phone will unconditionally recycle the LAN link upon detecting PC
link down event
61861: Corporate Directory LDAP initialization supports the “bind”
authentication.
62115: SoundPoint IP 320, 321, 330, 331 and 335: Phones now display the full
text strings of the “Phone Lock” feature.
62259: Phones now display the Call Forward destination on Idle Display.
62775: VVX 1500: The toolbar slide-out option is now configurable. The
associated configuration parameter is: “mb.main.toolbar.autohide.feature”
“1” - feature is enabled (default)
“0” - feature is disabled. The “Autohide” enable/disable buttons are no longer
visible to the user in the toolbar.
2.3.2 Removed Features
None
2.3.3 Corrections
44337: Configured characters ";", "/", "?", "&", "=", "~", "%", "\" are not
escaped (they are present) in INVITE messages.
55794: SoundStation IP 6000, 7000: Conference phone reboots upon receiving
a call with incorrect SRTCP indices.
56491: SIP 3.2.x: The screen displays the IP address of the server when
disabling the “Call Forwarding” feature using a „#‟ code. The screen displays
“21@ip_address_of_server” when it should display just “21”.
59824: Phone does not change all of the menu option labels into the selected
language.
59843: VVX 1500: The CallerID is incorrectly displayed (displays the ID of
called party instead) during an active call after switching (exchanging) valid
logon credentials between 2 phones.
60015: Phone continues to send RTP media for 2.4 seconds after call is
61102: SoundStation IP 5000, 6000: The “Handset” or “Speaker” icon appears
(instead of the “Ringer” icon) when you adjust the ringer volume while the
phone is idle.
61104: VVX 1500: With a shared line configured on the phone, activity on the
remote shared line will cause the idle browser content to cycle off then on.
61114
: VVX 1500: Phone fails to boot-up with the DHCP VLAN 256 DVD option.
The user interface halts at the BootROM count-down screen, and fails to
respond to further key presses.
61115: Cannot answer calls for a few seconds after a configuration update is
invoked.
61242: The configuration parameter
“voIpProt.SIP.useCompleteUriForRetrieve” does not update upon a
configuration change.
61246: The “voIpProt.SIP.allowTransferOnProceeding” XML schema lists as
type=BOOL in the administrator‟s guide. The actual values are: 0, 1, & 2.
61273: Joining calls into local conference when 1 leg is a remotely held BLA
line results in no audio between both remote users.
61314: The number of characters for custom names is limited to 12. The
number has been extended to 127.
61367: When dialing a number with a „+‟ sign, e.g. +492101099210,
“user=phone” is not added to the “To” header.
61677: VVX 1500: The phone escapes the „%‟ character as „%25‟ when it is
present in the destination of a call.
61723: VVX 1500: The phone is missing the first string "<?xml version="1.0"
encoding="utf-8" ?>" in FAST UPDATE request which causes an integrated
RMX to reject the INFO method.
61779: Under certain conditions, the phone may reboot spontaneously from
idle state or in-use state.
61904: VVX 1500: A call is placed with the incorrect signaling protocol when
the line is configured as “dual line” protocol.
62036: SoundPoint IP 320,330: Phone stops sending DTMF RTP EVENTS when
receiving a second incoming call during an active primary call.
62114: VVX 1500: User cannot unlock the phone after the phone is locked with
a password containing letters.
62325: VVX 1500: Chinese characters cause the phone to become
unresponsive to user requests.
62333: VVX 1500: Incorrect Chinese characters are displayed in the “reboot”
menu.
62417: When an off-hook event is received from the headset base station, the
phone sends 3 events to the base station. This results in unusual audio effects
at the headset. This affects all DHSG headsets and platforms.