Polycom® VVX® 1500
Business Media Phone
Quick User Guide
About Your Phone
Using Your Phone
Basic Phone Features
Customizing Your Phone
Applies to phones running Polycom® UC
Software 3.3.0 or later.
For detailed information, see the User
Guide for the Polycom VVX 1500 Business
Media Phone at:
www.polycom.com/voicedocumentation
© 2010, Polycom, Inc. All rights reserved.
®
, the Polycom “Triangles” logo and the names and marks
POLYCOM
associated with Polycom’s products are trademarks and/or service marks
of Polycom, Inc. and are registered and/or common law marks in the
United States and various other countries. All other trademarks are
property of their respective owners. No portion hereof may be
reproduced or transmitted in any form or by any means, for any purpose
other than the recipient’s personal use, without the express written
permission of Polycom.
ABOUT YOUR PHONE
About the Touch Screen
Your phone has a touch-sensitive screen.
You can tap the menu items, soft keys
(the keys along the bottom of the touch
screen), and fields that display on the
touch screen. You can also press the
touch screen and drag your finger up or
down to scroll through lists.
About Calls and Line Keys
Your phone can handle one active call
and multiple calls on hold. The active call
displays in the center of the touch screen.
Calls on hold display in a row along the
bottom of the touch screen.
Y our phone can have up to six lines. A line
is assigned to a Line Key. Line Keys
display in a column along the far-right of
the touch screen. Any unassigned
Line Key can be a Speed Dial Key.
A Line Key is either green (dial tone,
incoming call, or active call) or blue (no
active call). Calls that display on the touch
screen are associated with the Line Key
that is green.
Line Keys can also have a status indicator
(a vertical bar on the far-right of the
Line Key):
The status indicator can be:
• Solid green—Dial-tone is available,
dialing is in progress, or a call is active.
• Flashing green—Incoming call.
• Flashing red—All calls are on hold.
About Video
Your phone displays video in two
windows: a small picture-in-picture (PIP)
window at the top-right of the touch
screen, and a larger window centered in
the middle of the touch screen. By default,
the near site (i.e., you) displays in the PIP,
and the far site displays in the larger
window.
.
During an active call, you can tap the PIP
to swap the windows the video displays
in. When the near site displays in the
larger window, “Local Camera” displays
next to it.
You can also display video on the entire
screen (full screen mode) by tapping the
larger window. In full screen mode, you
can swap the windows the video displays
in by tapping the PIP. To resume normal
viewing mode, tap the full screen video.
Phone Icons
Active call without Polycom®
HD Voice
Active audio call with Polycom
HD Voice
Active video call with Polycom
HD Voice
Call (audio-only)
Call (video)
Call on hold
Conference call
Do Not Disturb
Handset
Headset
Line Key (private and registered)
Line Key (shared and registered)
Messages
Missed calls
™
Mute
Speakerphone
Speed Dial Key
USB flash drive attached and idle
Video stopped
Video stopped and audio muted
USING YOUR PHONE
Navigating the Touch Screen
• T o enter the Main Menu, tap .
• To return to the idle screen, tap
.
• To go back to the previous menu, tap
the Back soft key.
• To select a soft key, tap the soft key.
• To view more soft keys, tap the
More soft key.
• To scroll through items, press the
touch screen where the list displays,
and then drag your finger up or down.
Or, tap or press or .
• To highlight items, scroll to the item
using or .
• To select an item, tap the item.
• To select a field’s entry box, tap the
field name, and then tap the field’s
highlighted box.
• To scroll through values in a drop-
down list, tap or press one of the scroll
arrows in the drop-down list.
• To select a value for a field, tap the
field’s highlighted grey box. From the
drop-down list, tap a value.
Polycom VVX 1500 Business Media Phone Quick User Guide. 1725-16844-001 Rev. B / June, 2010 Edition 1
Entering and Updating Data
To enter data:
1. Tap the field you want to edit, and then
tap (beside the screen title).
2. From the “keyboard” on the touch
screen, tap the letter, number, or
character you want. You can do the
following:
• To toggle between lowercase,
uppercase, numerical, and titlecase
modes, tap the abc, ABC, 123, or
Abc soft keys.
• To enter special characters, tap
to display the special
characters keyboard. To return to
alphabetic mode, tap .
• To enter text in a special language,
tap the Latin, Katakana, Unicode,
Cyrillic or ASCII soft keys to toggle
between different languages.
• To delete data you entered, press
or to position the cursor to
the right of the character you want
to delete, and then tap .
3. Tap .
To enable or disable fields, or choose a
field option:
>>Tap the field name, and then tap the
field’s highlighted box. From the dropdown list, tap the option you want.
BASIC PHONE FEATURES
Placing Calls
(If a call is not automatically placed after
you enter the phone number, tap the
Send soft key.)
Using the handset:
>>Pick up the handset, and then enter
the phone number by tapping the touch
screen or using the phone keypad.
Using the speakerphone:
>>With the handset on-hook, tap the
New Call soft key or a Line Key, and
then enter the phone number by
tapping the touch screen or using the
phone keypad.
Using the optional headset:
>>With the headset connected, press
, and then enter the phone
number by tapping the touch screen or
using the phone keypad.
To place a call from a locked phone,
tap the New Call soft key, select the
number you want to call, and then tap
the Dial soft key. You can only dial
authorized numbers from a locked
phone.
Answering Calls
Using the handset:
>>Pick up the handset.
Using the speakerphone:
>>With the handset on-hook, tap the
Answer soft key or the Line Key with
the flashing green status indicator.
Using the optional headset:
>>With the headset connected, press
.
To answer a call from a locked phone,
tap the Answer soft key, enter your
user password, and then tap the Enter
soft key. (For information about your
user password, see Locking/Unlocking
Your Phone.)
Answering Calls When You’re on
Another Call
If an incoming call arrives while you have
an active call, you’ll hear a call-waiting
beep, and the incoming call is displayed.
To answer the new call, tap the Answer
soft key. The phone places the original
call on hold.
Ending Calls
To end a call, tap the End Call soft key.
Your phone may be set up so that you
can end active calls by tapping the
Line Key associated with the call.
Using Video
Make sure you open the privacy shutter
(centered above the touch screen) using
the privacy shutter adjuster (centered
along the top edge, above the camera).
You can also adjust the camera barrel
(located behind the camera) up or down.
During a video call, tap the Video soft key
to do the following:
• To start or stop transmitting video, tap
the Start Video or Stop Video
soft key.
• T o display the video that appears in the
large window on the entire screen, tap
the Full Screen soft key. To return to
normal viewing mode, tap the
full screen video.
• To toggle the video to display large
far-site video with PIP near-site video,
or PIP far-site video with larger nearsite video, tap the Swap soft key.
• To exit the video options, tap the
Back soft key.
During an audio-only call, the video
soft keys are not available.
Disabling Video
You can disable your phone from
automatically transmitting video at the
start of all calls.
To disable video at the start of all calls:
1. Tap > Settings > Basic >
Video > Video Call Settings.
2. Tap the Auto Start Video Tx field’s
highlighted box. From the drop-down
list, tap Disabled. Then, tap the Save
soft key.
Muting the Microphone
During a call, press . The
key glows red.
You can hear all other parties while Mute
is enabled, but the other parties cannot
hear you.
To turn off Mute, press
again. The red LED turns off.
Holding and Resuming Calls
To place a call on hold:
>>Tap the Hold soft key.
To resume a call on hold:
>>Tap the Resume soft key.
(If you have more than one call on
hold, tap the call on hold to select it,
and then tap the Resume soft key.
If you have more than three calls on
hold on a Line Key, tap or to
select the call on hold.)
If you have multiple Line Keys, you can
resume the first call on hold on another
Line Key by tapping the associated
Line Key.
Polycom VVX 1500 Business Media Phone Quick User Guide. 1725-16844-001 Rev. B / June, 2010 Edition 2