Polycom 1725-16844-001 User Manual

Polycom® VVX® 1500 Business Media Phone
About Your Phone Using Your Phone Basic Phone Features Customizing Your Phone
Applies to phones running Polycom® UC Software 3.3.0 or later.
For detailed information, see the User
Guide for the Polycom VVX 1500 Business Media Phone at:
www.polycom.com/voicedocumentation
© 2010, Polycom, Inc. All rights reserved.
®
, the Polycom “Triangles” logo and the names and marks
POLYCOM associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.

ABOUT YOUR PHONE

About the Touch Screen

Your phone has a touch-sensitive screen. You can tap the menu items, soft keys (the keys along the bottom of the touch screen), and fields that display on the touch screen. You can also press the touch screen and drag your finger up or down to scroll through lists.

About Calls and Line Keys

Your phone can handle one active call and multiple calls on hold. The active call displays in the center of the touch screen. Calls on hold display in a row along the bottom of the touch screen.
Y our phone can have up to six lines. A line is assigned to a Line Key. Line Keys display in a column along the far-right of the touch screen. Any unassigned Line Key can be a Speed Dial Key.
A Line Key is either green (dial tone, incoming call, or active call) or blue (no active call). Calls that display on the touch screen are associated with the Line Key that is green.
Line Keys can also have a status indicator (a vertical bar on the far-right of the Line Key):
The status indicator can be:
• Solid green—Dial-tone is available, dialing is in progress, or a call is active.
• Flashing green—Incoming call.
• Flashing red—All calls are on hold.

About Video

Your phone displays video in two windows: a small picture-in-picture (PIP) window at the top-right of the touch screen, and a larger window centered in the middle of the touch screen. By default, the near site (i.e., you) displays in the PIP, and the far site displays in the larger window.
.
During an active call, you can tap the PIP to swap the windows the video displays in. When the near site displays in the larger window, “Local Camera” displays next to it.
You can also display video on the entire screen (full screen mode) by tapping the larger window. In full screen mode, you can swap the windows the video displays in by tapping the PIP. To resume normal viewing mode, tap the full screen video.

Phone Icons

Active call without Polycom® HD Voice Active audio call with Polycom
HD Voice Active video call with Polycom
HD Voice Call (audio-only)
Call (video)
Call on hold
Conference call
Do Not Disturb
Handset
Headset
Line Key (private and registered)
Line Key (shared and registered)
Messages
Missed calls
Mute
Speakerphone
Speed Dial Key
USB flash drive attached and idle
Video stopped
Video stopped and audio muted

USING YOUR PHONE

Navigating the Touch Screen

• T o enter the Main Menu, tap .
• To return to the idle screen, tap .
• To go back to the previous menu, tap
the Back soft key.
• To select a soft key, tap the soft key.
• To view more soft keys, tap the
More soft key.
• To scroll through items, press the
touch screen where the list displays, and then drag your finger up or down.
Or, tap or press or .
• To highlight items, scroll to the item
using or .
• To select an item, tap the item.
• To select a field’s entry box, tap the
field name, and then tap the field’s highlighted box.
• To scroll through values in a drop-
down list, tap or press one of the scroll arrows in the drop-down list.
• To select a value for a field, tap the
field’s highlighted grey box. From the drop-down list, tap a value.
Polycom VVX 1500 Business Media Phone Quick User Guide. 1725-16844-001 Rev. B / June, 2010 Edition 1

Entering and Updating Data

To enter data:
1. Tap the field you want to edit, and then tap (beside the screen title).
2. From the “keyboard” on the touch screen, tap the letter, number, or character you want. You can do the following:
• To toggle between lowercase,
uppercase, numerical, and titlecase modes, tap the abc, ABC, 123, or Abc soft keys.
• To enter special characters, tap
to display the special
characters keyboard. To return to alphabetic mode, tap .
• To enter text in a special language,
tap the Latin, Katakana, Unicode, Cyrillic or ASCII soft keys to toggle between different languages.
• To delete data you entered, press
or to position the cursor to
the right of the character you want to delete, and then tap .
3. Tap .
To enable or disable fields, or choose a field option:
>>Tap the field name, and then tap the
field’s highlighted box. From the drop­down list, tap the option you want.

BASIC PHONE FEATURES

Placing Calls

(If a call is not automatically placed after you enter the phone number, tap the
Send soft key.)
Using the handset: >>Pick up the handset, and then enter
the phone number by tapping the touch screen or using the phone keypad.
Using the speakerphone: >>With the handset on-hook, tap the
New Call soft key or a Line Key, and
then enter the phone number by tapping the touch screen or using the phone keypad.
Using the optional headset: >>With the headset connected, press
, and then enter the phone
number by tapping the touch screen or using the phone keypad.
To place a call from a locked phone, tap the New Call soft key, select the number you want to call, and then tap the Dial soft key. You can only dial authorized numbers from a locked phone.

Answering Calls

Using the handset: >>Pick up the handset.
Using the speakerphone: >>With the handset on-hook, tap the
Answer soft key or the Line Key with
the flashing green status indicator.
Using the optional headset: >>With the headset connected, press
.
To answer a call from a locked phone, tap the Answer soft key, enter your user password, and then tap the Enter soft key. (For information about your user password, see Locking/Unlocking
Your Phone.)

Answering Calls When You’re on Another Call

If an incoming call arrives while you have an active call, you’ll hear a call-waiting beep, and the incoming call is displayed. To answer the new call, tap the Answer soft key. The phone places the original call on hold.

Ending Calls

To end a call, tap the End Call soft key.
Your phone may be set up so that you can end active calls by tapping the Line Key associated with the call.

Using Video

Make sure you open the privacy shutter (centered above the touch screen) using the privacy shutter adjuster (centered along the top edge, above the camera). You can also adjust the camera barrel (located behind the camera) up or down.
During a video call, tap the Video soft key to do the following:
• To start or stop transmitting video, tap the Start Video or Stop Video soft key.
• T o display the video that appears in the large window on the entire screen, tap the Full Screen soft key. To return to normal viewing mode, tap the full screen video.
• To toggle the video to display large far-site video with PIP near-site video, or PIP far-site video with larger near­site video, tap the Swap soft key.
• To exit the video options, tap the Back soft key.
During an audio-only call, the video soft keys are not available.

Disabling Video

You can disable your phone from automatically transmitting video at the start of all calls.
To disable video at the start of all calls:
1. Tap > Settings > Basic > Video > Video Call Settings.
2. Tap the Auto Start Video Tx field’s highlighted box. From the drop-down list, tap Disabled. Then, tap the Save soft key.

Muting the Microphone

During a call, press . The key glows red.
You can hear all other parties while Mute is enabled, but the other parties cannot hear you.
To turn off Mute, press again. The red LED turns off.

Holding and Resuming Calls

To place a call on hold: >>Tap the Hold soft key.
To resume a call on hold: >>Tap the Resume soft key.
(If you have more than one call on hold, tap the call on hold to select it, and then tap the Resume soft key. If you have more than three calls on
hold on a Line Key, tap or to select the call on hold.)
If you have multiple Line Keys, you can resume the first call on hold on another Line Key by tapping the associated Line Key.
Polycom VVX 1500 Business Media Phone Quick User Guide. 1725-16844-001 Rev. B / June, 2010 Edition 2
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