Page 1
Polycom® RealPresence® Group Series Quick Tips
3725-63709-004A | September 2015
Place a Video Call
Enter a Name or Number
1 Select from the Home screen, or just start
entering the number on the remote control.
2 Enter the IP address, SIP address, or H.323
name. Include the dots in an IP address. To enter
text, use the onscreen keyboard.
3 Select Place a Call or press on the remote
control.
Call Contacts or Recent Calls
1 Select one of the following:
> Contacts
> Recent Calls
2 Highlight the contact you want to call. You can
navigate to the contact or use the Search field.
3 Press on the remote control.
Use Speed Dial
To call a speed dial contact from the Home screen,
highlight it and press on the remote control.
Use the Calendar
If your system is configured to use the Calendar
widget, to join a video meeting, click the meeting in
your Calendar.
Answer a Call
Select Answer or press on the remote control.
Parts of the Remote Control
Number Description
1 LED IR emitter
2 Decrease speaker volume
3 Increase speaker volume
4 Zoom camera out
5 Zoom camera in
6 Select button - Press center button to select
highlighted menu item
7 Navigate through menu items using the Up, Down,
Left, and Right buttons; pan/tilt the camera
8 Delete letters or numbers or go back to a previous
screen
9 Display the Menu screen
10 Return to the Home screen
11 Place or answer a call
12 End or reject a call
13 Enter letters or numbers
14 In camera control mode, move the camera to a
stored preset or press and hold a number to store
a preset
15 • Generates an asterisk if the cursor is in a text
field
• Generates a period if the cursor is in a numeric
field
16 Generates touch (DTMF) tones. Press #, followed
by DTMF keys to send
17 Mute or unmute a microphone
Page 2
Mute Your Microphone
Press on the remote control or on the table
microphone.
End a Call
1 Press on the remote control.
2 If prompted, confirm that you want to hang up.
Place a Multipoint Call
To place a multipoint call when in a bridge call:
● Place a call, then press on the remote control
or select , and then select Place a Call to
place a call to the next site. Repeat until all sites
are connected.
● Call a group from the Contacts.
● Call one or more sites, and then ask those sites
to call additional sites.
Adjust the Volume
Press or on the remote control.
Adjust the Video Layout While in a
Call
To adjust the video layout that the far-end sites see on
their monitors during a point-to-point or multipoint call:
1 With your remote control, select > Layout.
2 Select Browse.
Select one of the available layouts.
Select or Adjust a Camera
● While in a call, select > Cameras and either
Near Cameras or Far Cameras. The menu
disappears and a message displays, telling you
which camera you are controlling.
● To pan or tilt the selected camera: on the remote
control, press the left, right, up, and down
navigation buttons (not available with all
cameras).
● To control cameras without accessing the menu:
press or on the remote control (not
available with all cameras).
Start and Stop Video In or Out of
Calls
● To stop video, using the local interface, go to
> My Video and select Camera Off. A video
pause icon appears on the display.
● To start video, using the local interface, go to
> My Video and select Camera On. The video
pause icon disappears from the display.
Power the System On and Off
● To power on the system, press on the remote
control or the power sensor on the front of the
system.
● To power off the system, press and hold on
the remote control or the power sensor on the
front of the system for 3 seconds. Wait
15 seconds before you unplug the power cord.
More Information
For more information about setting up and using the
system, refer to support.polycom.com.
Tips and Tricks
● Make sure you know the name or number of the
site you want to call.
● Connect and test any additional equipment
before the meeting.
● Avoid wearing bright colors, all-light or all-dark
clothing, or “busy” patterns. Light pastels and
muted colors look the best on the screen.
● Adjust your camera so that the far site can see
you. Fill the screen with people rather than with
the table, chairs, walls, lights, or floor.
● Adjust your microphone so that the far site can
hear you. Mute the microphone before moving it.
● Make sure that you can see and hear the far-site
participants.
● Introduce all participants when the meeting starts.
Speak in your normal voice without shouting. Use
natural gestures when you speak.
● Don’t tap on the microphone or rustle papers near
the microphone. In a multipoint call, mute your
microphone when you are not speaking.
Loading...