Polycom, Inc. 1
SAFETY AND REGULATORY NOTICES
July 2019 | 3725-86053-001A
Polycom® HDA50
Polycom, Inc. 2
Regulatory Notices
Service Agreements
Please contact your Polycom Authorized Reseller for information about service agreements applicable to
your product.
Governing Law
This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California,
U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The United
Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety
from application to this Limited Warranty and Limitation of Liability. All rights reserved under International
and Pan-American Copyright Conventions. No part of the contents of this manual may be copied,
reproduced, or transmitted in any form or by any means, or translated into another language or format, in
whole or part, without written consent from Polycom, Inc. Do not remove (or allow anybody else to
remove) any product identification, copyright, or other notices.
Limitations of Liability
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR
ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR
IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE,
FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS
LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT
POLYCOM’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF
ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Polycom Limited Warranty and Limitation Liability
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product is expected to be
free from defects in workmanship and materials, under normal use and service, for one year from the
date of purchase from Polycom or its authorized reseller.
Polycom’s sole obligation under this express warranty is at Polycom’s option and expense, to repair the
defective product or part, deliver to Customer an equivalent product or part to replace the defective item,
or if neither of the two foregoing options are reasonably available, Polycom may, on its sole discretion,
refund to Customer the purchase price paid for the defective product. All products that are replaced will
become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom
is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the
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remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent
prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or
sent by a method that provides for tracking of the package. Responsibility for loss or damage does not
transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be
shipped to Customer, at Polycom’s expense, not later than thirty (30) days after Polycom receives the
defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer.
The product software comes with 90-day software warranty, providing for software updates (minor
releases/bug fixes). To continue to receive support, purchasing a maintenance contract is the most
economical solution.
Exclusions
Polycom will not be liable under this limited warranty if its testing and examination disclose that the
alleged defect or malfunction in the product does not exist or results from:
● Failure to follow installation, operation, or maintenance instructions provided by Polycom.
● Unauthorized product modification or alteration.
● Unauthorized use of common carrier communication services accessed through the product.
● Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or
● Acts of third parties, acts of God, accident, fire, lightning, power surges or outages, or other
hazards.
Warranty Exclusive
IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY
LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL
OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH
ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Disposal Information
Environmental
For the latest environmental information including Networked Standby Efficiency, battery use and
disposal, take back RoHS and Reach, go to http://www.polycom.com/company/about-us/the-
environment.html.
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End of Life Products
Polycom encourages you to recycle your end-of-life Polycom products in an environmentally considerate
way.
We recognize our Extended Producer Responsibility (EPR), in accordance with the requirements of the
European Waste Electronic and Electrical Equipment (WEEE) Directive 2012/19/EU.
All Polycom products are marked with the crossed wheelie bin symbol shown here. Products
that carry this symbol should not be disposed of in the household or general waste stream.
Further recycling information and detail of the options open to you, including our voluntary free
global recycling service to ISO 14001 standard can be found at
http://www.polycom.com/WEEE.
The Polycom Global Producer Responsibility Statement is in the Environment section at
http://www.polycom.com/company/about-us/the-environment.html.
Important Safeguards
Read and understand the following instructions before using the system.
● This equipment is intended for indoor use only.
● Always disconnect the system from power and telecommunications network before cleaning or
servicing.
● Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a static-
free cloth.
● Do not immerse the system in any liquids or place any liquids on it.
● Do not disassemble this system. To reduce the risk of shock and to maintain the warranty on the
system, a qualified technician must perform service or repair work.
● There are no user serviceable parts inside this product.
● This product must only be used with an external power supply of the type and specification
provided with it.
● Replacement external power supplies can be obtained from the supplier of your Polycom
equipment.
● This equipment is not intended to be operated by children.
● Keep ventilation openings free from any obstructions.
● The ambient operating temperature rating of this equipment is 0°C to 40ºC and should not be
exceeded.
SAVE THESE INSTRUCTIONS.
Compliance Information
IMPORTANT NOTICE
Under power failure conditions, this equipment will not operate. Please ensure that a separate telephone,
not dependent on local power, is available for emergency use.
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Polycom, Inc.
Emergency Access
Users of this VoIP product should be aware that depending on the country they are in, and the network
they are connected to, the emergency services may not be able to identify the geographic location which
they are calling from automatically from the IP address.
USA Notices
FCC Part 15 Rules
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including interference that may cause undesired
operation.
In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not
expressly approved by Polycom Inc. could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
● Consult the dealer or an experienced radio/TV technician for help.
EU Notices
This product is marked with the CE mark which indicates compliance with the appropriate EU directives
and technical standards.
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Polycom, Inc.
Copyright Information
© Polycom, Inc. 2019. All Rights Reserved.
No part of this work may be copied for any purpose without the prior written permission of Polycom, Inc.
Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software
contained within its products. The software is protected by United States copyright laws and international
treaty provision.
Patent Information
The accompanying product may be protected by one or more U.S. or foreign patents and/or pending
patent applications held by Polycom, Inc.
Disclaimer
This software is provided 'as is' with no explicit or implied warranties in respect of its properties, including,
but not limited to, correctness and fitness for purpose.
Trademark Information
Polycom
®
, the Polycom logo design, and the names and marks associated with Polycom’s products are
trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the
United States and various other countries. All other trademarks are the property of their respective
owners.
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