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All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any
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Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document,
Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for
any typographical or other errors or omissions in the content of this document.
Limitation of Liability Polycom and/or its respective suppliers make no representations about the suitability of the
information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and
is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall
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damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of
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PACKAGING TO THE SELLER FROM WHOM YOU PURCHASED THE PRODUCT.
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pending patent applications held by Polycom, Inc.
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open source software from Polycom up to three (3) years after the distribution date of the applicable product or software
at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive software
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documents, product licenses, troubleshooting tips, service requests, and more. documents, product licenses,
troubleshooting tips, service requests, and more.
This guide is for system integrators who need to configure, customize, manage, and troubleshoot Polycom®
RealPresence
®
Group Series systems.
Get Help
For more information about installing, configuring, and administering Polycom products, refer to
Documents and Downloads at Polycom Support.
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To find all Polycom partner solutions, see Strategic Global Partner Solutions.
The Polycom Community
The Polycom Community gives you access to the latest developer and support information. Participate in
discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom
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software, and partner solutions topics.
Polycom, Inc. 13
Room Integration
Setting Up a Room for Video Conferencing
This section provides information about how to set up a room for video conferencing using Polycom
RealPresence Group systems and other Polycom products.
For detailed information about setting up a room for video conferencing, refer to Room Design and Layout.
Room Layout Examples
RealPresence Group Series 700 System Installation Precaution
Room Layout Examples
Use the following diagrams as examples for setting up a conference room with Polycom RealPresence
Group systems. Polycom recommends that you contract an experienced contractor to ensure all the
components operate as a single cohesive system.
Small Conference Room
Polycom, Inc. 14
Room Integration
Ref.
NumberDescription
1Polycom RealPresence Group System Media Center with dual 42” displays and
Polycom EagleEye Director or Polycom EagleEye Director II
2Polycom RealPresence Group Microphone
3Acoustic panels
4Whiteboard
5Polycom RealPresence Touch™
Note: You may experience a low signal strength when connecting a touchscreen
monitor with a USB cable that is longer than five feet. Polycom recommends that
you use an externally powered USB hub or a USB cable that is shorter than five
feet.
6Acoustic-quality drapes
Polycom, Inc. 15
Room Integration
Large Conference Room
Polycom, Inc. 16
Room Integration
Ref. NumberDescription
1Acoustic panels
2Polycom SoundStation IP 7000 phone or RealPresence Trio
3Ceiling microphone array
4Polycom RealPresence Touch
Note: You may experience a low signal strength when connecting a
touchscreen monitor with a USB cable that is longer than five feet.
Polycom recommends that you use an externally powered USB hub or a
USB cable that is shorter than five feet.
5Power outlets
6Network outlets
7Polycom RealPresence Group System Media Center with dual 65”
displays and Polycom EagleEye Director or Polycom EagleEye Director
II
Polycom, Inc. 17
Room Integration
Classroom
Ref. NumberDescription
1Teacher’s podium
2Polycom RealPresence Touch
Note: You may experience a low signal strength when connecting a
touchscreen monitor with a USB cable that is longer than five feet.
Polycom recommends that you use an externally powered USB hub or a
USB cable that is shorter than five feet
3Computer
Polycom, Inc. 18
Room Integration
4”
4”
RealPresence Group 700
Ref. NumberDescription
4Ceiling microphone array
5Document camera
6Polycom RealPresence Group Media Center with dual displays,
EagleEye Director or EagleEye Director II, and Polycom
SoundStructure
7Wall-mounted displays with EagleEye camera
RealPresence Group Series 700 System Installation
Precaution
If you place the RealPresence Group system in a cart or credenza, make sure there is proper ventilation for
maintaining an ambient temperature of 40°C or lower. Polycom recommends ventilation gaps of at least 4
inches (101.60 mm) on the left and right of the system, as shown in the following figure, with appropriate
access to fresh air.
Polycom, Inc. 19
Room Integration
1
art of communication
P
O
L
Y
C
O
M
A
R
T
O
F
C
O
M
M
U
N
I
C
A
T
I
O
N
N
P
T
Z
-
C
A
M
E
R
A
0
2
0
0
8
1
2
0
1725-27441-006/A
12V 6.25A
1
2
1
Video Integration
The following sections describe how to connect cameras to RealPresence Group Series systems. After you
connect a camera to a system, refer to the Polycom RealPresence Group Series Administrator Guide for
information about configuring the camera options in the user interface.
Connecting Polycom Cameras
You can use the following cameras with your RealPresence Group Series systems: Polycom EagleEye
Acoustic, Polycom EagleEye IV, Polycom EagleEye Cube HDCI, Polycom EagleEye III, Polycom EagleEye
Director, Polycom EagleEye Director II, Polycom EagleEye Producer, Polycom EagleEye HD, Polycom
EagleEye 1080, Polycom EagleEye View, or Polycom EagleEye II. Refer to the release notes for the
software release installed on the system for a list of supported PTZ cameras.
Use the Polycom EagleEye Acoustic Camera as the Main
Camera
You can connect a Polycom EagleEye Acoustic camera (part number 2624-65058-001) to a RealPresence
Group system as the main camera.
Connect a Polycom EagleEye Acoustic Camera as the Main Camera to a RealPresence
Group 300 System:
Polycom, Inc. 20
Room Integration
1
art of commun
ication
P
O
L
Y
C
O
M
A
R
T
O
F
C
O
M
M
U
N
I
C
A
T
I
O
N
N
P
T
Z
-
C
A
M
E
R
A
0
2
0
0
8
1
2
0
1
Connect a Polycom EagleEye Acoustic Camera as the Main Camera to a RealPresence
Group 310 or 500 System:
Connect a Polycom EagleEye Acoustic Camera as the Main Camera to a RealPresence
Group 700 System:
1 2 3
1 2
4
3
100-240VAC 50/60Hz 2.3A
art of communication
O
T
F
R
C
A
O
M
M
M
U
O
N
C
I
C
Y
L
A
O
T
P
I
O
N
N
P
0
T
2
Z
1
-
8
C
0
A
0
M
2
E
0
R
A
1
1
Use the Polycom EagleEye III Camera as the Main Camera
You can connect a Polycom EagleEye III camera (part number 1624-08283-002, 8200-63730-001 or
8200-63740-001) to a Polycom RealPresence Group Series system as the main camera using:
Option 1
● HDCI Analog Camera Cable
● Power supply. Power supply is only required if you want to use the IR remote to wake the system
when it is in sleep mode on RealPresence Group 700 systems. Use only the approved power supply
from Polycom (part number 1465-52748-040). Do not exceed 12 Volts at 3 Amps. Verify the polarity
of the power supply as shown on the Polycom camera next to the power supply input.
Polycom, Inc. 21
Room Integration
1
1
1725-27441-006/A
12V 6.25A
1
2
1
1
2
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
1
1
Connect a Polycom EagleEye III Camera to a Polycom RealPresence Group 300 System as
the Main Camera (Option 1):
Connect a Polycom EagleEye III Camera to a Polycom RealPresence Group 310 or 500
System as the Main Camera (Option 1):
Connect a Polycom EagleEye III Camera to a Polycom RealPresence Group 700 System as
the Main Camera (Option 1):
Polycom, Inc. 22
Room Integration
1725-27441-006/A
12V 6.25A
1
2
Optional, up to 100 ft
AA
B
C
DC IN 12V
Use Polycom Power Supply Only
Part Number: 1465-52748-040
Option 2
● A—HDCI Camera Break-Out Analog CableHDCI Camera Break-Out Analog Cable
● B—Coaxial analog video cables
● C—DB-9 serial cable
● Power supply. Power supply is required when the camera is not connected directly to the
RealPresence Group Series system using HDCI, or when the HDCI cable is longer than 10 meters.
Use only the approved power supply from Polycom (part number 1465-52748-040). Do not exceed
12 Volts at 3 Amps. Verify the polarity of the power supply as shown on the Polycom camera next to
the power supply input.
Note: Polycom recommends this configuration when a custom cable length is
required. The BNC and serial cables can be built to custom lengths.
Connect a Polycom EagleEye III Camera to a Polycom RealPresence Group 300 System as
the Main Camera (Option 2):
Polycom, Inc. 23
Room Integration
Optional, up to 100 ft
AA
B
C
DC IN 12V
Use Polycom Power Supply Only
Part Number: 1465-52748-040
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
Optional, up to 100 ft
AA
B
C
DC IN 12V
Use Polycom Power Supply Only
Part Number: 1465-52748-040
Connect a Polycom EagleEye III Camera to a Polycom RealPresence Group 310 or 500
System as the Main Camera (Option 2):
Connect a Polycom EagleEye III Camera to a Polycom RealPresence Group 700 System as
the Main Camera (Option 2):
Polycom, Inc. 24
Room Integration
2
2
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
Polycom EagleEye III Camera as the Second Camera
You can connect a Polycom EagleEye III camera (part number 1624-08283-002, 8200-63730-001, or
8200-63740-001) to a Polycom RealPresence Group 700 system as the second camera.
Option 1
● HDCI Analog Camera Cable
● Power supply. Power supply is required when the camera is not connected directly to the
RealPresence Group Series system using HDCI, or when the HDCI cable is longer than 10 meters.
Use only the approved power supply from Polycom (part number 1465-52748-040). Do not exceed
12 Volts at 3 Amps. Verify the polarity of the power supply as shown on the Polycom camera next to
the power supply input.
Connect to a Polycom EagleEye III Camera to a Polycom RealPresence Group 700 System
as a Second Camera (Option 1):
Option 2
● A—Two HDCI Camera Break-Out Analog Cable
● B—Coaxial analog video cables
● C—DB-9 serial cable
● Power supply. Power supply is required when the camera is not connected directly to the
RealPresence Group Series system using HDCI, or when the HDCI cable is longer than 10 meters.
Use only the approved power supply from Polycom (part number 1465-52748-040). Do not exceed
12 Volts at 3 Amps. Verify the polarity of the power supply as shown on the Polycom camera next to
the power supply input.
Polycom, Inc. 25
Room Integration
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
Optional, up to 100 ft
AA
B
C
DC IN 12V
Use Polycom Power Supply Only
Part Number: 1465-52748-040
Connect a Polycom EagleEye III Camera to a Polycom RealPresence Group 700 System a
Second Camera (Option 2):
Polycom EagleEye IV Camera as the Main Camera
You can connect a Polycom EagleEye IV camera (part number 1624-66057-001 or 1624-66061-001) to a
RealPresence Group system as the main camera.
Option 1
● HDCI Polycom EagleEye IV Digital Camera Cable
● Power supply. Power supply is required only if you want to use the IR remote to wake the system
when it is in sleep mode on RealPresence Group 700 systems. Use only the approved power supply
from Polycom (part number 1465-52748-040). Do not exceed 12 Volts at 3 Amps. Verify the polarity
of the power supply as shown on the Polycom camera next to the power supply input.
Polycom, Inc. 26
Room Integration
1
1725-27441-006/A
12V 6.25A
1
2
1
1
1
2
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
1
1
Connect a Polycom EagleEye IV Camera to a Polycom RealPresence Group 300 System as
the Main Camera (Option 1):
Connect a Polycom EagleEye IV Camera to a Polycom RealPresence Group 310 or 500
System as the Main Camera (Option 1):
Connect a Polycom EagleEye IV Camera to a Polycom RealPresence Group 700 System as
the Main Camera (Option 1):
Polycom, Inc. 27
Room Integration
Option 2
For installations requiring distances of farther than 10m between the camera and system, use the Polycom
EagleEye Digital Extender. The EagleEye Digital Extender (part number 2215-64200-001) supports
distances from 3m to 100m.
Connect the camera and system using the following cables:
● Polycom EagleEye Digital Extender (includes a 1m HDCI Polycom EagleEye IV Digital Camera
Cable and a power source)
● HDCI Polycom EagleEye IV Digital Camera Cable
● A user-supplied CAT 5e/6a or better solid conductor LAN Cable. See http://hdbaset.org/cables for
recommended cables. For optimal performance, use a high quality shielded CAT6A cable (CAT 6A
F/UTP). This cable must be terminated according to the TIA/EIA T 568B wiring standard.
For EagleEye Digital Extender installation recommendations and precautions, see Install the EagleEye
Digital Extender.
Another application is to use the Digital Breakout Adapter (DBA) with an HDCI Polycom EagleEye IV Digital
Camera Cable to connect the EagleEye IV camera to the codec. See Option 3.
Polycom, Inc. 28
Room Integration
DC IN 48V
1
1725-27441-006/A
12V 6.25A
1
2
<= 3m
1m
3m-100m
Connect a Polycom EagleEye IV Camera to a Polycom RealPresence Group 300 System as
the Main Camera (Option 2):
Polycom, Inc. 29
Room Integration
DC IN 48V
1
<= 3m
1m
3m-100m
Connect a Polycom EagleEye IV Camera to a Polycom RealPresence Group 310 or 500
System as the Main Camera (Option 2):
Polycom, Inc. 30
Room Integration
DC IN 48V
1
<= 3m
1m
3m-100m
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
2
Connect a Polycom EagleEye IV Camera to a Polycom RealPresence Group 700 System as
the Main Camera (Option 2):
Option 3
For installations where the use of HDMI cables is preferred, the Polycom Digital Breakout Adapter (DBA) is
recommended. There are two versions of this adapter. One version is for use at the codec. The other version
is for use at the camera, which requires a power transformer.
You can use the DBA with a standard HDMI cable and a DB9 cable to connect the camera with a DBA to
another DBA at the codec. Instead of an HDMI cable, the configuration can include HDMI switchers between
the DBAs. Use the following cables to connect the DBA:
● HDCI Polycom EagleEye IV Digital Camera Cable to connect the EagleEye IV to a DBA, and another
HDCI Polycom EagleEye IV Digital Camera Cable at the codec to the DBA. The EagleEye Acoustic
has a captured cable and can directly connect to the DBA.
● User-supplied HDCI and DB9 cables would be used between the DBAs and/or user-supplied
equipment
Another application allows the HDCI to be broken out to HDMI, and if needed DB9, to connect the HDMI
sources on the codec or the input of another device.
For additional configurations of the DBA, including the DB9 connector, see Polycom RealPresence Digital
Breakout, Codec Adapteror Polycom RealPresence Digital Breakout, Camera Adapter in the Cables section
of this guide.
Polycom, Inc. 31
Room Integration
A
B
1725-27441-006/A
12V 6.25A
1
2
A
B
Use an EagleEye Director as the Main Camera or Second
Camera
EagleEye Director can be connected to Polycom RealPresence systems as the main camera. Polycom
EagleEye Director can be connected to a Polycom RealPresence Group 700 system as the main camera
or second camera.
Connect an EagleEye Director (part number 7200-82632-001, 7200-82631-001, or
2200-82559-001) to RealPresence Group system as the main camera using:
● A—HDCI Analog Camera Cable. Both the 3m and 10m cables are supported.
● B—Polycom EagleEye Director Audio Feedback Phoenix to RCA Cable
Connect a Polycom EagleEye Director to a Polycom RealPresence Group 300 System as
the Main Camera:
Connect a Polycom EagleEye Director to a Polycom RealPresence Group 310 or 500
System as the Main Camera:
Polycom, Inc. 32
Room Integration
A
B
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
1
Connect a Polycom EagleEye Director to a Polycom RealPresence Group 700 System as
the Main Camera:
Note: The RealPresence Group Series 700 system can support only one EagleEye
Director.
Use the EagleEye Director II as the Main Camera
You can connect a Polycom EagleEye Director II camera (part number 2215-69572-001) to a Polycom
RealPresence Group Series system as the main camera.
Connect an EagleEye Director II (part number 2215-69572-001) to a RealPresence Group
system as the main camera using:
● A—HDCI Polycom EagleEye IV Digital Camera Cable (3m or 10m)
● B—Polycom EagleEye Director ll RCA Audio Breakout Cable (part number 2457-69476-001)
● C—Polycom EagleEye Director II Dual Stereo Audio Adapter (part number 1517-09350-001). Use
this adapter to connect the Polycom EagleEye Director II RCA Audio Breakout Cable to a
RealPresence Group 300 or 310 system 3.5 mm line out (stereo) connector and convert it to RCA.
● D—Power supply. Use only the approved power supply from Polycom (part number
1465-09479-001)). Do not exceed 12 Volts at 5Amps. Verify the polarity of the power supply as shown
on the Polycom camera next to the power supply input.
● E—Customer-supplied stereo RCA to stereo RCA audio cable
Polycom, Inc. 33
Room Integration
Connect a Polycom EagleEye Director II to a Polycom RealPresence Group 300 System as
the Main Camera:
D
B
A
1725-27441-006/A
E
C
1
2
12V 6.25A
Polycom, Inc. 34
Room Integration
Connect a Polycom EagleEye Director II to a Polycom RealPresence Group 310 or 500
System as the Main Camera:
D
B
E
A
1725-27441-006/A
C
1
1
2
12V 6.25A
Polycom, Inc. 35
Room Integration
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
1
A
E
B
D
Connect a Polycom EagleEye Director II to a Polycom RealPresence Group 700 System as
the Main Camera:
Polycom EagleEye Producer
An EagleEye Producer can be connected to one Polycom RealPresence Group system as the main camera.
EagleEye Producer supports the EagleEye III camera (part number 1624-08283-002, 8200-63730-001, or
8200-63740-001). It also supports the EagleEye IV camera part number 1624-66057-001 (12x zoom) or
1624-66061-001 (4x zoom).
Note: The Polycom EagleEye Producer Ethernet port is reserved for future use and
is not enabled.
Connect a Polycom EagleEye Producer with Polycom EagleEye III to a Polycom
RealPresence Group system using:
● HDCI Analog Camera Cable. Both the 3m and 10m cables are supported.
Polycom, Inc. 36
Room Integration
1
3m
(Supplied with camera)
1725-27441-006/A
12V 6.25A
1
2
Connect a Polycom EagleEye Producer with a Polycom EagleEye III Camera to a Polycom
RealPresence Group 300 System:
Polycom, Inc. 37
Room Integration
1
3m
(Supplied with camera)
Connect a Polycom EagleEye Producer with a Polycom EagleEye III Camera to a Polycom
RealPresence Group 310 or 500 System:
Polycom, Inc. 38
Room Integration
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
1
3m
(Supplied with camera)
Connect a Polycom EagleEye Producer with a Polycom EagleEye III camera to a Polycom
RealPresence Group 700 system:
Connect a Polycom EagleEye Producer with Polycom EagleEye IV camera to a Polycom
RealPresence Group system using:
Option 1
Polycom, Inc. 39
● A—HDCI Polycom EagleEye Producer Camera Digital Cable Adapter
● B—HDCI Polycom EagleEye IV Digital Camera Cable
Caution: Using an analog HDCI cable to connect a Polycom EagleEye Producer
and Polycom EagleEye IV camera to a RealPresence Group system is not
supported and may produce unexpected results.
Room Integration
Connect a Polycom EagleEye Producer with a Polycom EagleEye IV Camera to a Polycom
RealPresence Group 300 System (Option 1):
2457-69794-001
20 cm
(Supplied with camera)
3m
1725-27441-006/A
1
1
2
12V 6.25A
Polycom, Inc. 40
Room Integration
1
2457-69794-001
20 cm
3m
(Supplied with camera)
Connect a Polycom EagleEye Producer with a Polycom EagleEye IV Camera to a Polycom
RealPresence Group 310 or 500 System (Option 1):
Polycom, Inc. 41
Room Integration
2
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
1
1
Connect a Polycom EagleEye Producer with a Polycom EagleEye IV Camera to a Polycom
RealPresence Group 700 System (Option 1):
Option 2
For installations requiring distances of farther than 10m between the EagleEye Producer and the system,
use the Polycom EagleEye Digital Extender. The EagleEye Digital Extender (part number 2215-64200-001)
supports distances from 3m to 100m.
Connect the camera and system using the following cables:
● Polycom EagleEye Digital Extender (includes a 1m HDCI Polycom EagleEye IV Digital Camera
Cable and a power source)
● HDCI Polycom EagleEye IV Digital Camera Cable
● A user-supplied CAT 5e or 6e or better solid conductor LAN cable. See http://hdbaset.org/cables for
recommended cables. For optional performance, CAT6A cable (CAT 6A F/UTP). This cable must be
terminated according to the TIA/ETAT 568B wiring standard. For EagleEye Digital Extender
installation recommendations and precautions, see Install the EagleEye Digital Extender.
● Another application is to use the Digital Breakout Adapter (DBA) with an HDCI Polycom EagleEye IV
Digital Camera Cable to connect the EagleEye IV camera to the codec. See Option 3.
Polycom, Inc. 42
Room Integration
Connect a Polycom EagleEye Producer with a Polycom EagleEye IV Camera to a Polycom
RealPresence Group 300 System (Option 2):
1
2
1725-27441-006/A
12V 6.25A
1
<= 3m
3m-100m
1m
DC IN 48V
Polycom, Inc. 43
Room Integration
DC IN 48V
1
<= 3m
1m
3m-100m
Connect a Polycom EagleEye Producer with a Polycom EagleEye IV Camera to a Polycom
RealPresence Group 310 or 500 System (Option 2):
Polycom, Inc. 44
Room Integration
DC IN 48V
1
<= 3m
1m
3m-100m
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
2
Connect a Polycom EagleEye Producer with a Polycom EagleEye IV Camera to a Polycom
RealPresence Group 700 System (Option 2)
Option 3
For installations where the use of HDMI cables is preferred, the Polycom Digital Breakout Adapter (DBA) is
recommended. There are two versions of this adapter. One version is for use at the camera and requires a
power transformer. The other version is for use at the codec, which does not require additional power. You
can use the DBA with a standard HDMI cable and a DB9 cable to connect the EagleEye Producer with a
DBA to another DBA at the codec. Instead of an HDMI cable, the configuration can include HDMI switchers
between the DBAs. Use one of the following cables to connect the DBA:
● Cable 2457-69794-001 and an HDCI Polycom EagleEye IV Digital Camera Cable to connect to a
DBA, and another HDCI Polycom EagleEye IV Digital Camera Cable to a DBA
● User-supplied HDCI and DB9 cables would be used between the DBAs and/or user-supplied
equipment
Another application allows the HDCI to be broken out to HDMI, and if needed DB9, to connect the HDMI
sources on the codec or the input of another device.
Polycom, Inc. 45
Room Integration
For additional configurations of the DBA, including the DB9 connector, see Polycom RealPresence Digital
Breakout, Codec Adapter or Polycom RealPresence Digital Breakout, Camera Adapter in the Cables
section of this guide.
Install the EagleEye Digital Extender
For RealPresence Group system installations requiring distances of farther than 10m between the Polycom
EagleEye Producer and EagleEye IV or EagleEye Director II cameras, use the Polycom EagleEye Digital
Extender. See option 2 under Polycom EagleEye IV Camera as the Main Camera for an example of a
configuration that uses the EagleEye Digital Extender.
Use the guidelines and recommendations in this section when installing the EagleEye Digital Extender.
Maximum cable length The maximum cable length between the camera and EagleEye Digital Extender is
3 m. The maximum user-provided cable length between the two EagleEye Digital Extender is 100 m.
EagleEye Digital Extender three segment installation
Polycom, Inc. 46
Room Integration
Cable Bundling Polycom EagleEye Digital Extender is based on HDBaseT technology, which limits how
many data cables can be bundled together. The following table shows the maximum number of data cables
permitted in a bundle.
Maximum number of cables per bundle
Type of Cable30m50m70m100m
CAT 5e/66421
CAT 6a/76666
Recommended Cable Polycom EagleEye Digital Extender is based on HDBaseT technology. Cat 5e
cable was used for all FCC and CE regulatory testing. For best performance, use HDBaseT recommended
Cat 6A solid conductor shielded cable (CAT 6A F/UTP) found at http://hdbaset.org/cables.
EagleEye Digital Extender Installation Best Practices When installing the EagleEye Digital Extender,
follow these installation recommendations:
Notes:
•Augmented Cat6a F/UTP (sometimes referred to as ScTp) or Cat7 S/FTP (fully
shielded) cabling systems.
•Augmented Cat6a UTP systems, such as those with cable diameter design
enhancements that increase cable-to-cable separation.
● Do not loop excess cable.
● Do not comb or pinstripe cables in the first 20m.
● Separate path and equipment cords in the first 20m.
● Avoid tie-wraps.
● Use horizontal wire management techniques, such as routing odd ports to upper management and
even ports to lower management.
● Loosely place cables in vertical wire management.
● Reduce maximum conduit fill density to 40%.
● Avoid routing or bundling the CATx cable close to any high noise source cable; for example, the
power cable of a fluorescent lamp, the power line of an air conditioner or a wifi access router
● Avoid routing the CATx cable close to high noise source equipment such as fluorescent lamps, air
conditioners or wifi access points.
Polycom, Inc. 47
Room Integration
LED Status Indicators Use the LEDs to get information on the state of your EagleEye Digital Extender.
EagleEye Digital Extender LED Status Indicators
IndicatorStatus
BluePowered on.
GreenSuccessful network connection.
RedFirmware upgrade in progress. (LED is inside the
unit.)
Third-Party Camera Support
For third-party cameras, basic functionalities such as pan, tilt, and zoom are supported (preset recall,
however, might not accurately recall to the stored position). Advanced functionalities, such as Backlight
Compensation, White Balance, Brightness, and Color Saturation, are not supported.
The following table lists third-party cameras supported with Polycom RealPresence Group Series systems
and shows the types of connectors the cameras use.
Supported Third-Party Cameras
CameraVideo Output Connector
Sony BRC-H700VGA (RGB or Component)
Sony BRC-Z330 VGA (RGB or Component)
Sony EVI-D70 (SD camera)S-Video, Composite
Note: Use only the Composite connector and use the connector only with the
RealPresence Group 700 system.
Sony EVI-H100SHD-SDI
Sony EVI-HD1VGA (Component)
Sony EVI-HD7DVI (RGB or Component)
Vaddio ClearVIEW HD-19VGA/BNC
Connect a Camera through the RS-232 Serial Port
Camera control through the RS-232 serial port is supported for third-party cameras.
To configure these cameras, go to the RealPresence Group system web interface and select Admin Settings > Audio/Video > Video Inputs. For more information about configuring cameras, refer to the
Polycom RealPresence Group Series Administrator Guide.
If your camera has a breakout cable that allows the video to be connected to the HDCI port,
you can use the external serial port to get the serial data to and from the camera:
1 On the system’s back panel, connect the camera to the serial port.
Polycom, Inc. 48
Room Integration
2 In the web interface, select Admin Settings > General Settings > Serial Ports.
3 For the RS-232 Mode setting, select Camera Control to enable the external serial port.
You can use the external serial port with any one of the following video inputs:
The following sections describe how to connect equipment to RealPresence Group Series systems to
enable audio and content sharing capabilities.
Connect a Polycom RealPresence Group Microphone
to a Polycom RealPresence Group System
You can connect a Polycom RealPresence Group Series microphone to a Polycom RealPresence Group
system using the RealPresence Group Microphone Array Walta-Walta Cable.
Caution: Be very careful to plug in the microphone array with the correct plug
orientation. If while plugging in the connector you feel undue pressure or that you
need to “force” the cable for it to connect, the cable is likely being inserted in an
incorrect manner. This is a serious issue because an improper connection causes
the current to flow in a reverse polarity manner leading to high current that can
result in severe damage to the RealPresence Group system. For the correct cable
orientation, refer to the graphics below and the setup sheet that shipped with your
system.
When connecting a Polycom RealPresence Group Series microphone to a Polycom RealPresence Group
Series system, ensure that the cable is inserted correctly. When connecting the cable to a microphone, the
icon must be facing up. When connecting the cable to a RealPresence Group Series system or
Polycom SoundStation IP 7000 phone, the icon must be facing up.
Connect a RealPresence Group Series Microphone to a RealPresence Group 300 System:
Polycom, Inc. 50
Room Integration
C
1
C
C
1
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
Connect a RealPresence Group Series Microphone to a RealPresence Group 310 System:
Connect a RealPresence Group Series Microphone to a RealPresence Group 500 System:
Connect a RealPresence Group Series Microphone to a RealPresence Group 700 System:
Connect a Computer to a Polycom RealPresence
Group System
You can connect Polycom RealPresence Group series 310, 500, and 700 systems to a computer with an
HDMI or VGA connection, or using the People+Content IP software application to share content. Polycom
RealPresence Group 300 systems use only People+Content IP to share content.
Option 1
● A—HDMI Monitor Cable (for audio and video)
Polycom, Inc. 51
Room Integration
C
1
A
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
A
C
1
A
B
Connect a computer to a RealPresence Group 500 System (Option 1):
Connect a computer to a RealPresence Group 700 system (Option 1):
Option 2:
For this option, you must configure your RealPresence Group system’s 3.5mm audio input to associate with
its content video ports.
● A—3.5mm stereo male to 3.5mm stereo male
● B—VGA male to VGA male cable
Connect a computer to a RealPresence Group 500 system (Option 2):
Polycom, Inc. 52
Room Integration
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
Connect a computer to a RealPresence Group 700 system (Option 2):
Polycom, Inc. 53
Cables
T568B PairT568B Pair
This section includes information about cables that can be used with a RealPresence Group system. Please
note that drawings and part numbers are provided for reference only. Compliance information is provided
for the Restriction of Hazardous Substances (RoHS) Directive.
Network Cables
CAT 5e LAN Cable
This cable connects RealPresence Group a system to the LAN. It has orange RJ-45 connectors on both
ends. It meets category 5e requirements and is wired according to EIA/TIA-568B. The maximum approved
length for this cable is 328 ft (100 m) on an 802 network.
LengthPart NumberRoHS Compliant
12 ft (3.6 m)2457-23537-001Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 54
Cables
CONN. RJ-45
( x2 )
12 FEET +/- 3"
P2
P1
PIN 8
PIN 8
11
22
33
44
55
66
77
88
PIN#PIN
#
P2P1
LAN Cable
This cable connects a RealPresence Group system to the LAN. It has orange RJ-45 connectors on both
ends and is used with all systems. The maximum approved length for this cable is 100 ft (30 m).
LengthPart NumberRoHS Compliant
12 ft (3.6 m)2457-08343-001Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 55
Cables
Polycom Touch Device LAN Cable
This cable connects a Polycom RealPresence Touch device to the LAN.
LengthPart NumberRoHS Compliant
25 ft (7.62 m)2457-26994-001Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 56
Cables
Polycom Touch Device Power Adapter
This adapter connects the Polycom RealPresence Touch device to the LAN and a power supply (part
number 2200-42740-001) for rooms that do not have Power over Ethernet (PoE)
LengthPart NumberRoHS Compliant
2.1 ft (0.61m)2457-40054-001Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 57
Cables
1829.5±50
7.0 REF
SEE NOTE 7
P1
P2
2
18
1
19
DETAIL A
SCALE 3.000
1
2
18
19
WIRING LIST
SIGNALP1P2
CABLE
UNIT
CONDUCTOR
TMDS Data2+11
D1
TIP
TMDS Data2 Shield22DRAIN
TMDS Data2-
3
3
RING
TMDS Data1+ 44
D2
TIP
TMDS Data1 Shield 55DRAIN
TMDS Data1-
6
6RING
TMDS Data0+ 77
D3
TIP
TMDS Data0 Shield 88DRAIN
TMDS Data0-99RING
TMDS Clock+ 1010
D4
TIP
TMDS Clock Shield 1111DRAIN
TMDS Clock- 1212RING
CEC 1313E1
RESERVED 1414E2
SCL 1515
F
TIP
SDA 1616RING
DDC/CEC GROUND 1717E3
+5 Volts 1818 E4
Hot Plug Detect 1919E5
Cable Shield SHELLSHELLB
Video and Camera Cables
HDMI Monitor Cable
This cable connects the RealPresence Group system HDMI output to an HDMI monitor. It is HDMI to male
HDMI.
LengthPart NumberRoHS Compliant
6 ft (1.8 m)2457-28808-004Yes
Polycom, Inc. 58
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Cables
HDCI Analog Camera Cable
This cable connects a RealPresence Group Series system to a Polycom EagleEye HD, Polycom EagleEye
II, Polycom EagleEye III, Polycom EagleEye IV, or Polycom EagleEye Director (3 m and 10 m lengths only)
camera. This cable can be connected to the EagleEye View camera, but does not support audio. It has male
HDCI connectors on both ends. The over-mold connectors of the 2457-27453-001 and 2457-27454-001
cables are black.
LengthPart NumberRoHS Compliant
9 ft 10 in (3 m)2457-23180-003Yes
9 ft 10 in (3 m)2457-65015-003Yes
33 ft (10 m)2457-65015-010Yes
33 ft (10 m)2457-23180-010Yes
50 ft (15 m)2457-23180-015Yes
100 ft (30 m)2457-23180-030Yes
Polycom, Inc. 59
Cables
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 60
Cables
HDCI Polycom EagleEye IV Digital Camera Cable
This cable, also referred to as a mini-HDCI, is a male HDCI to male mini HDCI that supports digital video
signaling. It connects a RealPresence Group Series system with the following Polycom cameras and
accessories:
● EagleEye IV (12x and 4x)
● EagleEye Director II
● EagleEye Producer
● EagleEye Digital Extender
● EagleEye Digital Breakout Adapter
Note: Do not use the 10 m cable (2457-64356-101) to connect the camera to the EagleEye Digital
Extender.
LengthPart NumberRoHS Compliant
1 ft (0.3 m)2457-64356-030Yes
1.5 ft (0.457 m)2457-64359-018Yes
3 ft 7 in (1 m)2457-64356-100Yes
9 ft 10 in (3 m)2457-64356-001Yes
32 ft 9.7 in (10 m)2457-64356-101Yes
Polycom, Inc. 61
Cables
Mini-HDCI Cable Application Matrix
The following table gives you guidelines for what cable, device, and peripheral connections are supported
with RealPresence Group Series systems and mini-HDCI cables.
0.3 m,
Connections
EagleEye IV to codec✓✓ ✓✓✓
EagleEye IV to EagleEye Digital Extender ✓✓ ✓ ✓
EagleEye IV to Digital Breakout Adapter✓✓ ✓✓✓
Codec to EagleEye Digital Extender✓✓ ✓✓✓
Codec to Digital Breakout Adapter✓✓ ✓✓✓
EagleEye Producer to codec✓✓ ✓✓✓
EagleEye Director II to codec✓✓ ✓✓✓
Polycom, Inc. 62
1 ft
0.457 m,
1.5 ft
1 m,
3.28 ft
3 m,
9.84 ft
10 m,
32.81 ft
Cables
0.3 m,
Connections
EagleEye Director II to EagleEye Digital Extender ✓✓ ✓✓✓
EagleEye Director II to Digital Breakout Adapter✓✓ ✓✓✓
EagleEye Producer to EagleEye Digital Extender ✓✓ ✓✓✓
EagleEye Producer to Digital Breakout Adapter✓✓ ✓✓✓
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
HDCI Polycom EagleEye IV Camera to Polycom
EagleEye Producer Digital Cable
This cable connects a Polycom EagleEye Producer to a Polycom EagleEye IV camera. It is male HDCI to
male mini HDCI.
LengthPart NumberRoHS Compliant
1 ft (0.3m)2457-64356-030Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 64
Cables
HDCI Polycom EagleEye Director Analog Cable
This cable connects a Polycom EagleEye II or Polycom EagleEye III camera to the Polycom EagleEye
Director base. It has male HDCI connectors on both ends.
LengthPart NumberRoHS Compliant
1 ft (0.3 m)2457-26122-001Yes
1 ft (0.3 m)2457-26122-002Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 65
Cables
Vertical Mic Top
Vertical Mic Center
Horizontal Mic Center
Horizontal Mic Left CenterHorizontal Mic Right Center
Horizontal Mic Right
Horizontal Mic Left
As shown in the following figure, the EagleEye Director has seven microphones embedded in the base.
EagleEye Director embedded microphones
Polycom, Inc. 66
Cables
HDCI Polycom EagleEye Producer Camera Digital
Cable Adapter
This cable connects the HDCI output of a Polycom EagleEye Producer to an EagleEye IV Digital Camera
Cable. It is male HDCI to male mini HDCI.
LengthPart NumberRoHS Compliant
0.7 ft (0.2m)2457-69794-001Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 67
Cables
Polycom EagleEye Acoustic Digital Cable
This cable connects a Polycom EagleEye Acoustic camera to a RealPresence Group Series system.
LengthPart NumberRoHS Compliant
6 ft 5 in (2 m)0932-0000-A0A0Yes
Caution: The cable can only be extended with the EagleEye Digital Extender
(which does not support audio). The Polycom EagleEye Acoustic cable will not be
under any type of serviceability from Polycom if any change, modification, or
addition is made to the Polycom EagleEye Acoustic cable.
Polycom, Inc. 68
Cables
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 69
Cables
RedCPr
GreenCYY
BluePb
3 x BNC
Universal Breakout Cable
HDCI Camera Break-Out Analog Cable
This cable breaks out the HDCI camera cable video and control signals to standard interfaces. This cable
can be connected to the EagleEye HD, EagleEye II, EagleEye III, or EagleEye View camera, but does not
support audio. The five BNC connectors can be used to carry YPbPr component video. The DB-9 connector
is used to connect to PTZ camera control interfaces. It is male HDCI to five female BNC and one female
DB-9.
LengthPart NumberRoHS Compliant
1ft (0.3 m)2457-23521-001Yes
Video Output
Composite Svideo Component
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 70
Cables
HDCI Polycom EagleEye 1080 Camera Cable
This cable connects a Polycom system HDCI video input to the Polycom EagleEye 1080 camera. It is HDCI
to 8-pin mini-DIN and HD-15. The maximum approved length for this cable is 100 ft (30 m).
LengthPart NumberRoHS Compliant
1 ft (0.3 m)2457-23548-001Yes
9 ft 10 in (3 m)2457-28153-001Yes
33 ft (10 m)2457-28154-001Yes
50 ft (15m)2457-28154-050Yes
100 ft (30m)2457-28154-100Yes
Polycom, Inc. 71
Cables
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 72
Cables
HDCI Polycom EagleEye Vi ew Camera Analog Cable
This cable connects a RealPresence Group system HDCI video input to a P olycom Eag l eEye Vi ew camera.
It has male HDCI connectors on both ends.
The over-mold connectors of the 2457-09729-001 cable are brown.
LengthPart NumberRoHS Compliant
1.5 ft (457 mm)2457-09729-001Yes
9 ft 10 in (3 m)2457-29759-001Yes
33 ft (10 m)2457-29759-010 Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 73
Cables
Polycom RealPresence Digital Breakout, Codec
Adapter
The Polycom RealPresence Digital Breakout, Codec adapter allows the input of HDMI and Serial for control
into an HDCI input on RealPresence Group Series codecs. You can also use this adapter with the Polycom
RealPresence Digital Breakout, Camera to extend the distance between an EagleEye IV camera or an EagleEye Producer and a RealPresence Group Series codec.
Recommendations for Use
● Use with HDCI Polycom EagleEye IV camera cable. Either 2457-64356-001 (3 m), 2457-64365-100
(1m), or 2457-64356-018 (457 mm).
● Use with certified HDMI compliant cable.
● Use with certified EIA/TIA-RS-232 cable. Use straight-through type, not crossover.
● Do not hot plug the serial cable. Disconnecting or connecting the RS-232 cable during operation may
cause unexpected system behavior. If this happens, cycle the power to the codec or camera to
eliminate this issue.
● Polycom tested with cables less than 3 meters in a normal environment. The maximum cable length
possible depends on the signal quality of the HDMI and serial signals at the output of the Digital
Breakout Adapter (DBA) and associated cables, if the mating device has an equalizer, and the
electrical noise in the installed environment. To ensure proper operation with all devices, the HDMI
and EIA/TIA-RS-232 specs should be met at the input to all mating devices.
● The following HDMI features are not provided: DDC for EDID support, HDCP, and CEC.
● Without EDID support, digital (HDMI) sources connected to the system must have a mechanism for
bypassing EDID detection, for setting up the video resolution manually, or using a fixed video
resolution. Refer to the Video Format Resolutions table below for supported resolutions.
● The signal quality is dependent on the quality of the HDMI and serial signals at the output of the DBA
and associated cables, if the mating device has an equalizer, and the electrical noise in the installed
environment. To ensure proper operation with all devices, the HDMI and EIA/TIA-RS-232 specs
should be met at the input to all mating devices.
Polycom, Inc. 74
Cables
Supported Video Format Resolutions
ModeActive PixelsActive LinesVertical Refresh HzPixel Clock MHzVideo Standard
480i72048059.9427CEA-861-D:6
576i7205765027CEA-861-D:21
480p6072048059.9427CEA-861-D:2
576p507205765027CEA-861-D:17
720p5012807205074.25CEA-861-D:19
720p60128072059.9474.25(1.001)CEA-861-D:4
1080i50192010805074.25CEA-861-D:39
1080i601920108059.9474.25(1.001)CEA-861-D5
1080p501920108050148.50CEA-861-D:31
1080p60
LengthPart NumberRoHS Compliant
1920
108059.94148.50(1.001)CEA-861-D:16
—2215-68473-001—
Polycom, Inc. 75
Cables
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 76
Cables
Polycom RealPresence Digital Breakout, Camera
Adapter
This breakout adapter allows Polycom EagleEye IV and Polycom EagleEye Acoustic cameras to be broken
out into HDMI and Serial (DB9) signals. You can also use this adapter with the Polycom RealPresence
Digital Breakout, Codec adapter to extend the distance between an EagleEye IV camera or EagleEye
Producer and a Group Series codec.
Recommendations for Use
● Use the supplied Polycom power supply (part number 1465-52748-040).
● Verify the polarity of the power supply as shown on the DBA next to the power supply input.
● Use with HDCI Polycom EagleEye IV Camera Cable. Either 2457-64356-001 (3m); 2457-64356-100
(1m); or 2457-64356-018 (457mm).
● Use with certified HDMI compliant cable.
● Use with certified EIA/TIA-RS-232 cable. Use straight-through type, not crossover.
● Do not hot plug the serial cable. Disconnecting or connecting the RS-232 cable during operation may
cause unexpected system behavior. If this happens, cycle the power to the codec or camera to
eliminate this issue.
● The signal quality is dependent on the quality of the HDMI and serial signals at the output of the DBA
and associated cables; if the mating device has an equalizer; and the electrical noise in the installed
environment. To ensure proper operation with all devices, the HDMI and EIA/TIA-RS-232 specs
should be met at the input to all mating devices.
● The EagleEye Acoustic camera’s audio is not supported when it is connected to the adapter.
● To successfully upgrade the software of a connected device (e.g., EagleEye IV camera, EagleEye
Producer, EagleEye Digital Extender), the breakout adapter must be used in pairs: one for the
camera and another for the codec connected via HDMI and DB9. Otherwise, you have to connect the
device directly to the codec. This includes if you are connecting a camera and codec to a switcher.
● Only the breakout camera adapter is needed if you want to connect a camera to an HDMI input on
the codec.
Polycom, Inc. 77
Cables
LengthPart NumberRoHS Compliant
—2215-68485-001—
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 78
Cables
HDCI Adapter for Polycom EagleEye Director II
This adapter connects a camera’s mini-HDCI output to the mini-HDCI input on the base of the EagleEye
Director II. This connection must be secured before a camera can be mounted to the EagleEye Director II.
Polycom, Inc. 79
Cables
LengthPart NumberRoHS Compliant
—1696-69473-001Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 80
Cables
Audio Cables
RealPresence Group Microphone Array Walta-Walta
Cable
This cable connects two RealPresence Group microphone arrays. This cable can also be used to connect
a RealPresence Group system to a RealPresence Group microphone array or to a SoundStation IP 7000
phone. When attaching a system to a device, this cable cannot be used to chain additional devices to the
first device. This cable is male Walta to male Walta. Polycom recommends using cable 2457-23216-002
when connecting to a RealPresence Group Series system
Caution: Be very careful to plug in the microphone array with the correct plug
orientation. If while plugging in the connector you feel undue pressure or that you
need to “force” the cable for it to connect, the cable is likely being inserted in an
incorrect manner. This is a serious issue because an improper connection causes
the current to flow in a reverse polarity manner leading to high current that can
result in severe damage to the RealPresence Group system. For the correct cable
orientation, refer to the graphics below and the setup sheet that shipped with your
system.
.
Polycom, Inc. 81
Cables
7600
±50
5.5
SEE NOTE 6
A
P1
B
P2
WIRING LIST
P1P2
CABLE
UNIT
CONDUCTOR
102
TWISTED
PAIR #1
1
1462
210
TWISTED
PAIR #2
1
6142
1313
CONDUCTOR #1
-
99
CONDUCTOR #2
-
33
DRAIN
-
SHIELD SHIELDSHIELD
-
P1P1
CABLE
UNIT
-
413
JUMPER #1
-
P2P2
CABLE
UNIT
-
413
JUMPER #2
-
PINS 1, 5, 7, 8, 11 AND 12 OF
P1 & P2 ARE NOT USED AND SHALL BE
LEFT OPEN.
BROWN HEAT-SHRINK TUBINGBROWN HEAT-SHRINK TUBING
LengthPart NumberRoHS Compliant
15 ft (4.6 m)2457-23215-001Yes
25 ft (7.6 m)2457-23216-001Yes
25 ft (7.6 m)2457-23216-002Yes
10 ft (3 m)2457-28978-001Yes
50 ft (15.24 m)2457-29051-001 Yes
Polycom, Inc. 82
Cables
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 83
Cables
Ceiling Microphone Array Straight-Through Cable
This straight-through cable is part of the Ceiling Microphone Array package. It is RJ-45 male to RJ-45 male.
This cable must be used with a cross-over cable for proper operation.
LengthPart NumberRoHS Compliant
10 ft (3 m)2457-24011-001Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 84
Cables
609.6
P-2
WIRE, 26 AWG, BLUE W/ WHITE STRIPE
WIRE, 26 AWG, WHITE W/ BLUE STRIPE
WIRE, 26 AWG, BLUE
WIRE, 26 AWG, WHITE
PIN
4
3
2
1
LABEL
CONNECTOR DESCRIPTIONWIRE DESCRIPTION/COLORLABEL
CONNECTOR DESCRIPTION
1
WIRING TABLE
PIN
4
3
2
1
TINI Q-C 4-PIN
XLR FEMALE PLUG
SWITCHCRAFT P/N TA4FLX
P-1
1
2
P-2
P-1
TINI Q-C 4-PIN
XLR FEMALE PLUG
SWITCHCRAFT P/N TA4FLX
PIN-1
PIN-1
DRAIN WIRE
SHIELD
SHIELD
[24.0 IN]
Polycom Ceiling Microphone Array Drop Cable (4-to-4
Pin)
Extended length drop cable for connecting Spherical Ceiling Microphone Array element to an electronics
interface. It is 4-pin mini-DIN to 4-pin mini-DIN.
LengthPart NumberRoHS Compliant
6 ft (1.8m)2457-24701-001Yes
6 ft (1.8m)2457-24701-003Yes
2 ft (0.6m)2457-23986-001Yes
2 ft (0.6m)2457-23986-002Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 85
Cables
Polycom Ceiling Microphone Array Drop Cable (4-to-6
Pin)
Extended length drop cable for connecting Spherical Ceiling Microphone Array element to an electronics
interface. It is 4-pin mini-DIN to 6-pin mini-DIN.
LengthPart NumberRoHS Compliant
6 ft (1.8m)2457-26764-072Yes
6 ft (1.8m)2457-26764-072Yes
2 ft (0.6m)2457-26759-024Yes
2 ft (0.6m)2457-26761-024Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 86
Cables
Polycom RealPresence
Microphone Array Cable
Polycom Microphone
Cut and re-terminated
Polycom RealPresence
such as a wall plate
Interfacing device,
Microphone Array Cable
Array cable
Custom Cabling for Polycom Microphone Arrays
You can create custom-length cables for connecting a RealPresence Group Series system to a Polycom
Microphone Array or SoundStation IP 7000 phone.
Start with the microphone cable (part number 2457-23216-002) and cut off the P1 end. Using the following
wiring tables, create a custom cable from the microphone to a wall plate or other interfacing device. From
there, run a shielded CAT5 or better cable to the RealPresence Group Series system, terminating with a
shielded RJ-45 plug connector.
The length from the RealPresence Group Series system to the first Polycom Microphone Array or
SoundStation IP 7000 phone can be between 18 in. and 100 ft. (a RealPresence Group Series 700 system
allows two such connections). Polycom recommends you use shielded CAT5e cables for lengths greater
than 25 ft.
The maximum length between subsequent microphone arrays is 25 ft.
Note: When creating custom cables, make sure what you’re using meets local
building regulations.
The following diagram shows an example of longer custom cabling from a RealPresence Group Series
system to a Polycom Microphone Array or SoundStation IP 7000 Phone.
.
RealPresence Group 500
Unshielded Conference Link Crossover Cables
The following diagram shows the typical unshielded Polycom Conference Link crossover cable. This cable
style is appropriate for lengths up to 25 ft.
Notice that pins 1 and 2 are mapped to pins 5 and 6, respectively, at the other end of the connector.
Polycom, Inc. 87
Cables
COLORP2
1
8
P1P2
8
1
WHITE/GREEN
GREEN
WHITE/BLUE
BLUE
WHITE/ORANGE
ORANGE
WHITE/BROWN
BROWN
WHITE/GREEN
GREEN
WHITE/ORANGE
ORANGE
WHITE/BROWN
BROWN
DRAIN WIRE
SHIELD
AWG
24
24
24
24
24
24
24
P1
1
2
5
6
7
8
3
5
6
1
2
7
8
3
SHELLSHELL
Shielded Conference Link Crossover Cable
The following diagram shows the typical shielded Polycom Conference Link crossover cable. This cable
style is appropriate for lengths longer than 25 ft.
Notice that pins 1 and 2 are mapped to pins 5 and 6, respectively, at the other end of the connector. The pin
4 wire is not used, and the shield is connected to pin 3.
If you have difficulty tying the shield train to pin 3 of the RJ-45 connector, try connecting the blue/white wire
from pin 3 to pin 3, then tie the shield drain wire to the metal case of the RJ-45 connector.
Make sure you are using the right type of RJ-45 connectors: Piercing for stranded-core cable; tulip for
solid-core cable. (Note: “Universal” connectors are not always reliable.)
Polycom, Inc. 88
Cables
P1
10
14
2
6
13
9
3
SHELL
P2
2
6
10
14
13
9
3
SHELL
AWG
28
28
28
28
24
24
COLOR
RED
ORANGE
YELLOW
GREEN
WHITE
BLACK
DRAIN WIRE
SHIELD
VENDOR 1
P1, P2 - Walta Electronics, M30-558-0051
P1
10
14
2
6
13
9
3
SHELL
P2
2
6
10
14
13
9
3
SHELL
AWG
28
28
28
28
24
24
COLOR
BLUE
YELLOW
ORANGE
GREEN
BLACK
WHITE
DRAIN WIRE
SHIELD
VENDOR 2
P1, P2 - Walta Electronics, M30-558-0051
P1
10
14
2
6
13
9
3
SHELL
AWG
28
28
28
28
24
24
COLOR
RED
ORANGE
YELLOW
GREEN
WHITE
BLACK
DRAIN WIRE
SHIELD
VENDOR 1, P1
P1
10
14
2
6
13
9
3
SHELL
AWG
28
28
28
28
24
24
COLOR
BLUE
YELLOW
ORANGE
GREEN
BLACK
WHITE
DRAIN WIRE
SHIELD
COLOR
RED
ORANGE
YELLOW
GREEN
WHITE
BLACK
DRAIN WIRE
SHIELD
VENDOR 1, P2
P2
2
6
10
14
13
9
3
SHELL
AWG
28
28
28
28
24
24
COLOR
BLUE
YELLOW
ORANGE
GREEN
BLACK
WHITE
DRAIN WIRE
SHIELD
VENDOR 2, P2
P2 - Walta Electronics, M30-558-0051
P2 - Walta Electronics, M30-558-0051
Wire a Custom Cable
The following steps explain how to wire this custom cable configuration.
Note: Refer to Connect a Polycom RealPresence Group Microphone to a Polycom
RealPresence Group System for instructions on how to use the icons on the
RealPresence Microphone Array Cable to ensure the cable is connected correctly.
1 Identify the P1 connector on the Polycom RealPresence microphone cable according to the location
of the brown heat-shrink tubing as shown on the RealPresence Group Microphone Array
Walta-Walta Cable. Remove the P1 connector and skip to step 4. Note that two separate vendors
manufacture these cables, which are electrically equivalent but have different color coding. If you
cannot identify the P1 connector, remove either connector from the cable and continue with step 2.
The following tables show the color coding for the cable wiring.
2 If you are not sure which connector you need to cut off, use the following tables to perform a
continuity check between the connector and the cable colors. If you cut off P1, skip to step 4. If you
cut off P2, continue with step 3.
3 If you cut off P2, re-terminate the cable with a shielded RJ-45 connector using the following tables,
COLOR
RED
ORANGE
YELLOW
GREEN
WHITE
BLACK
DRAIN WIRE
SHIELD
P1
1
2
5
6
7
8
3
SHELL
P2
2
6
10
14
13
9
3
SHELL
AWG
28
28
28
28
24
24
COLOR
BLUE
YELLOW
ORANGE
GREEN
BLACK
WHITE
DRAIN WIRE
SHIELD
VENDOR 1
VENDOR 2
4 If you cut off P1, re-terminate the cable with an RJ-45 8-pin plug using the following tables, then
continue with step 5.
5 Whether you re-terminated the P1 or P2 end of the cable, at this point the cable can be connected
directly to the system and to the first microphone. If it is necessary to install an extension to the
system’s microphone array cable connection on a wall plate or panel, create a custom pinout cable
using shielded CAT5 cable. The cable is terminated on one end to either a shielded CAT5 keystone
jack or, if using a shielded panel coupler, a shielded RJ-45 plug connector. The other end terminates
to a Walta connector that connects to the RealPresence Group system.
Polycom, Inc. 90
Cables
OVER MOLD "RCA" CONNECTORSOVER MOLD "RCA" CONNECTORS
REDRED
WHTWHT
WHTWHT
REDRED
25 FEET +/- 3"25 FEET +/- 3"
WHITE INSULATION (2X)WHITE INSULATION (2X)
RED INSULATION (2X)RED INSULATION (2X)
6 IN. ± 0.5 IN.6 IN. ± 0.5 IN.
(2X)(2X)
RED
RED
WHT
WHT
Audio Cable
This cable connects a system to an external audio system. It has dual RCA connectors (red/white) on both
ends. The maximum approved length for this cable is 100 ft (30 m).
LengthPart NumberRoHS Compliant
25 ft (7.6 m)2457-09212-002Yes
9 ft 10 in (3 m)2457-09212-010Yes
Polycom, Inc. 91
Cables
Polycom EagleEye Director Audio Feedback Phoenix
to RCA Cable
This cable connects a RealPresence Group Series system to the Polycom EagleEye Director and the room
audio playback system. It is dual male Phoenix connectors (for RealPresence Group Series systems) to
dual male RCA connectors (for the EagleEye Director) with dual female RCA connectors (for the room audio
playback system).
LengthPart NumberRoHS Compliant
9.10 ft (3 m)2457-82587-001Yes
Polycom, Inc. 92
Cables
1
1
1
2
2
3
Polycom EagleEye Director ll RCA Audio Breakout
Cable
This cable connects a RealPresence Group Series system to the Polycom EagleEye Director II and the
room audio playback system. It is dual male Phoenix connectors (for RealPresence Group Series systems)
to dual male RCA connectors (for the EagleEye Director II) with dual female RCA connectors (for the room
audio playback system).
LengthPart NumberRoHS Compliant
9.10 ft (3 m)2457-69476-001Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 93
Cables
Polycom EagleEye Director II Dual Stereo Audio
Adapter
This 3.5 mm adapter is used with a Polycom EagleEye Director ll RCA Audio Breakout Cable (part number
2457-69476-001) to convert the 3.5 mm line out connection on a RealPresence Group Series 300 or 310
system to RCA.
LengthPart NumberRoHS Compliant
—1517-09350-001Yes
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 94
Cables
Serial Cables
The available serial cables include the following:
● Polycom RealPresence Group Series Serial Cable
● Straight-Through Cable
● Null Modem Adapter
Polycom RealPresence Group Series Serial Cable
This cable connects a Polycom RealPresence Group Series system to a serial device. It is 8-pin mini-DIN
to DB-9.
Notes:
•The 8-pin mini-DIN RS232 connection is wired per Polycom RS-232 and does
not follow VISCA pinout convention. Do NOT try to use a cable meant to support
VISCA in this application as it will not work correctly.
•Do not use this adapter DIRECTLY CONNECTED to multi-purpose AMX serial
ports. AMX systems support both RS-232 and RS-422. Therefore, for the most
reliable RS-232 support with this adapter, use an additional null modem
cross-over cable in-line that only carries only pins 2, 3, and 5, with pins 2 and 3
crossed.
LengthPart NumberRoHS Compliant
10 ft (3 m)2457-63542-001Yes
Polycom, Inc. 95
Cables
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Polycom, Inc. 96
Cables
Straight-Through Cable
This cable connects a RealPresence Group Series system to a serial device. It has a DB-9 connector on
each end. The maximum approved length for this cable is 100 ft (30 m).
Recommendations for Use
Polycom does not recommend using this straight-through serial cable for RS-232 communication from a computer,
Crestron system, or AMX device. Instead, for RS-232 communication, Polycom recommends using a cross-over cable
with pin 2 wired to pin 3, pin 3 wired to pin 2, and pin 5 wired to pin 5. The other pins are not used.
If you choose to use this straight-through serial cable for RS-232 communication from a computer or Crestron system,
the Null Modem Adapter is required. However, the null modem adapter does not work for RS-232 communication from
AMX devices and causes problems if you try to use it.
This adapter is used when connecting RealPresence Group 700 system to a serial device that transmits on
pin 3 such as Crestron Pro2 processor. It is a male to female DB-9 adapter plug.
Note: Do not use this adapter with an AMX device. AMX systems support both
RS-232 and RS-422. Therefore, for RS-232 support, use a null modem cross-over
cable that carries only pins 2, 3, and 5, with pins 2 and 3 crossed.
LengthPart NumberRoHS Compliant
—1517-61577-001Yes
Polycom, Inc. 98
Note: Drawings and part numbers are provided for reference only. Polycom claims no responsibility or
liability for the quality, performance, or reliability of cables based on these reference drawings, other
than cables provided by Polycom. Contact your Polycom distributor or Polycom Custom/Vertical
Products to order cables that meet the appropriate manufacturing tolerances, quality, and performance
parameters for your application.
Using the API
The API is for advanced users who want to automate a Polycom RealPresence Group Series system. To
access the API, you can connect a control system or computer to the RS-232 serial port on your
RealPresence Group Series system. You can also connect using telnet or SSH over the LAN.
Note: The API is available in English only.
Using the API with an RS-232 Interface
If you use an RS-232 interface to send API commands, you must connect and configure the control system
or computer and the RealPresence Group Series system for serial communication.
Configuring the RS-232 Interface
If you use the API with a serial connection, make sure that the RS-232 interfaces of the RealPresence
Group Series system and your computer are configured appropriately.
To configure the RS-232 settings on your system:
1 Go to the web interface and select Admin Settings > General Settings > Serial Port.
2 Configure the Baud Rate and RS-232 Mode options as follows:
Configure this way on the
Configure this way on your
Option
Baud RateMust be the same rate for both devices. Available rates are:
RS-232 Mode—Control
The RS-232 port on the RealPresence Group Series system supports the following modes:
●OffDisables the serial port.
Polycom, Inc. 99
computer
•9600
•19200
•38400
•57600
•115200
RealPresence Group Series
system
Using the API
1725-27441-006/A
12V 6.25A
2
1
● Pass Thru Passes data to an RS-232 device, such as a serial printer or certain types of medical
devices, connected to the serial port of the far-site system. Only available in point-to-point calls. In
this mode, he operational modes of both devices’ RS-232 ports depend on the port configuration of
each device.
● Closed Caption Receives closed captions from a dial-up modem or a stenographer machine
through the RS-232 port.
● Camera Control Passes data to and from a third-party camera.
● Control Receives control signals from a touch-panel control. Allows any device connected to the
RS-232 port to control the system using API commands.
Understanding the RealPresence Group Series RS-232
Interfaces
The serial ports on RealPresence Group 300, 310, and 500 systems are mini-DIN-8 connectors.
RealPresence Group Series 300, 310, and 500 serial port
Use an 8-pin mini-DIN to DB-9 cable such as the Polycom RealPresence Group Series Serial Cable to
connect to the RS-232 interface. The pinouts for this type of cable are listed in the following table:
RealPresence Group Series 300, 310, and 500 serial port pinouts
Polycom, Inc. 100
Using the API
4
1 2 3
3
1 2
100-240VAC 50/60Hz 2.3A
The serial port on a RealPresence Group 700 system is a DB-9 connector:
RealPresence Group Series 700 serial port
Use a DB-9 to DB-9 cable such as the Straight-Through Cable to connect to the RS-232 interface. The
pinouts for this type of cable are listed in the following table:
Start an API Session Using an RS-232 Interface
RealPresence Group Series systems can run API sessions from the RS-232 interface.
After you have verified that the RealPresence Group Series system and your computer or control system
are configured appropriately, you can set up the devices.
To start an API session using an RS-232 interface:
1 Use an RS-232 cable to connect the computer or control system RS-232 port to an RS-232 port on
the RealPresence Group Series system as shown in the following illustrations.
This connection may require the Null Modem Adapter.
Polycom, Inc. 101
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