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Plantronics Explorer® 380/390 Series
User Guide
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Welcome
Congratulations on purchasing a Plantronics headset. This
User Guide contains instructions for setting up and using your
Plantronics Explorer
separate “For Your Safety” booklet for important safety, charging, battery
and regulatory information prior to installation or use of the product.
®
380/390 series headset. Please refer to the
Getting Assistance
The Plantronics Technical Assistance Center is ready to assist you.
You can find answers to frequently asked questions, ask a question
using e-mail, receive service over the Internet, or speak directly with
a representative. Visit www.plantronics.com/support or call your country
support line mentioned at the back of this user guide.
Registering Your Product
Visit www.plantronics.com/productregistration to register your
product online so we can provide you with the best service and
technical support.
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Contents
Welcome ...............................................................................................ii
What is Bluetooth®? ............................................................................iv
Package Contents, Features and Accessories .....................................1
Charging Your Headset ........................................................................ 2
How to Charge Your Headset Using the AC Charger .................. 2
Pairing Your Headset ........................................................................... 3
Plantronics QuickPair
How to Pair Your Phone With Your Headset for the First Time .....4
How to Pair Your Headset if it Has Been Previously Paired With
Another Device ...........................................................................5
Adjusting the Fit ...................................................................................6
Headset Controls ................................................................................. 7
Range ..................................................................................................8
Using More Than One Bluetooth Phone ................................................8
How to Enter Discovery Mode if Headset Was Paired Before ....... 8
How to Initiate a Call....................................................................8
How to Answer a Call While Talking on the Other Phone .............8
Indicator Lights .................................................................................. 10
Hands-Free Features ......................................................................... 11
Troubleshooting ................................................................................. 12
Product Specifications ....................................................................... 13
™
Technology .............................................3
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What is Bluetooth®?
Bluetooth wireless technology provides a way for devices to
communicate with each other using short-range radio frequency instead
of wires. Any two Bluetooth devices can communicate as long as they
both have Bluetooth turned on, they are within range and they have
been paired – a quick “handshake” process that connects the two
devices. Bluetooth range is up to 10 meters (33 feet). Obstructions such
as walls or other electronics devices can cause interference or shorten
the effective range.
NOTE For optimal performance, place your headset and phone on the
same side of your body.
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Package Contents and Features
Headset Front
Earloop
Call control button
(on/off)
Indicator light
Volume control
Headset Back
Microphone
Speaker/eartip
Charging jack
Plantronics Explorer® 380/390 Series Accessories*
AC Charger
100 – 240V
Vehicle Charging Adapter
#76777-01
Vehicle Power Charger
#78583-01
USB Lanyard
#74948-01
USB Headset Charger
#76016-01
* May not be available for all models. To order, please contact your
Plantronics supplier or go to www.plantronics.com
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Charging Your Headset
1
CHARGING TIME
2 hours ...................
Full charge
2
How to Charge Your Headset Using the AC Charger
Before using your headset for the first time, charge it for at least
20 minutes. A full charge takes approximately two hours.
1 Plug the AC charger into a power outlet.
2 Connect the charger cable to the charging jack on
the headset.
While your headset is charging, the indicator glows red. When your
headset is fully charged, the indicator turns off.
Do not use your headset while it is connected to the charger.
NOTE Never charge the headset where the temperature may fall below
0 ºC (32 ºF) or rise above 40 ºC (104 ºF) – for example, in an unattended
motor vehicle. Do not charge the headset while it is unattended.
20 minutes ..............
Minimum charge
before first use
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Pairing Your Headset
Pairing is the process of introducing your headset to your phone.
Before using your headset for the first time, you must pair it with
your Bluetooth phone. Normally, you need to pair your headset with
your phone only once.
To see a demo of the pairing process, visit www.plantronics.com/
EasyToPair (only available in English).
™
Plantronics QuickPair
Your new headset includes Plantronics QuickPair technology to simplify
the Bluetooth setup process. The first time you turn your headset on,
your headset automatically enters pairing mode for 10 minutes (the
indicator light flashes red and blue). Once paired successfully, your
headset stays on for instant use.
If not successfully paired after 10 minutes, your headset automatically
powers off. When you turn the headset on again, it automatically goes
into pairing mode until successfully paired with a Bluetooth phone.
Technology
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4
Pairing Your Headset – First Time
SETTINGS
SETTINGS
Time and Da te
Phone Setings
Bluetooth
Sound Setings
Network Serv ices
Security
Reset Settings
BLUETOOTH
BLUETOOTH
Dis cove r/
Search
BLUETOOTH
BLUETOOTH
3xxPlantronics
PASSKEY
0000
1
2
3
How to Pair Your Phone With Your Headset for the First Time
1 Turn on the Bluetooth feature on your phone.
For most phones, select Settings/Tools > Connections >
Bluetooth > On. See your phone’s user guide for more information.
2 Turn the headset on.
Press and hold the call control button until the indicator light flashes
red and blue. The headset is now in pairing mode.
If you don’t see the red/blue flash, press and hold the call control
button to turn your headset off, and then press and hold the call
control button again until you see the red/blue flash.
3 Use the commands on your phone to locate your headset.
For most phones, select Settings/Tools > Connections > Bluetooth >
Search > 3xxPlantronics. See your phone’s user guide for
more information.
4 If prompted for the PIN code/passkey, enter 0000.
Pairing is successful when the indicator on your headset flashes
blue. Your headset is now connected and ready to use.
(See note on page 5.)
4
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5
BLUETOOTH
BLUETOOTH
Dis cove r/
Search
BLUETOOTH
BLUETOOTH
3xxPlantronics
PASSKEY
0000
Pairing Your Headset
2
3
1
4
How to Pair Your Headset If it Has Been Previously Paired
With Another Device
1 Turn the headset off.
Press and hold the call control button until the indicator turns red
and then turns off.
2 Turn the headset on.
Press and hold the call control button until the indicator light
continues to flash red and blue. The headset is now in pairing mode.
3 Use the commands on your phone to locate your headset.
For most phones, select Settings/Tools > Connections > Bluetooth
> Search > 3xxPlantronics. See your phone’s user guide for more
information.
4 If prompted for the PIN code/passkey, enter 0000.
Pairing is successful when the indicator on your headset flashes
blue. Your headset is now connected and ready to use.
NOTE This headset is equipped with Secure Simple Pairing (SSP). If your
phone supports SSP, you will not have to follow step 4; you will instead
see a message on your phone alerting you to a successful pairing.
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Adjusting the Fit
1 1
Right Left
2 2
1 To remove the earloop, gently pull up on earloop near the
Plantronics name until you hear a snap. To replace, gently
snap back onto post.
2 Position earloop as shown above.
3 Place the ear loop behind your ear.
4 Rotate the headset so that the speaker/eartip rests
comfortably in your ear.
5 Align the microphone with the corner of your mouth.
Callers can hear you best when you point the microphone towards
the corner of your mouth.
4
3
5
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7
Headset Controls
Turn on the headset
Turn off the headset Press and hold the call control button until the
Answer a call Tap the call control button.
Reject a call When phone rings, press and hold the call control
Make a call Enter number on your phone, press send, and
Adjust the volume
Press and hold the call control button until
the indicator glows blue. You will hear
ascending tones.
indicator glows red. You will hear descending
tones. When power is off, the indicator light
stays off.
When you receive a call, your phone may ring
before your headset rings. Wait until you hear
the ring in your headset before you press the call
control button to answer the call.
button until you hear a single low note.
the call is automatically transferred to headset.
There is no need to press the call control button.
Tap the volume button to increase volume. At the
upper limit you will hear two tones. Press again
for the lowest volume level. (There are five
volume levels.)
WARNING Do not use headphones/headsets
at high volumes for an extended period of time.
Doing so can cause hearing loss. Always listen
at moderate levels. See www.plantronics.com/
healthandsafety for more information on headsets
and hearing.
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Headset Controls
Transfer a call from
headset to phone
Transfer a call from
phone to headset
Check battery
charge
Turn Multipoint
on or off (available
on Explorer 390
series only)
Hard reset While the headset is on (but not on a call), press
While on a call, press and hold the call control
button until you hear a single long low tone.
While on a call, press and hold the call control
button until you hear a single short low tone.
While the headset is on (but not on a call), press
and hold the call control and volume buttons. The
indicator light will blink red once for a full battery,
2
twice for
While the headset is off, press and hold the call
control and volume buttons. The indicator light
will flash blue twice when Multipoint turns on, or
once when it turns off.
and hold the call control button while connecting
the headset to any charging accessory.
/3 charge, or three times for 1/3 charge.
Range
To maintain a connection, keep your headset within 10 meters (33 feet)
of the Bluetooth device. If there are obstacles between your headset and
the device, you may experience interference. For optimal performance,
place your headset and phone on the same side of your body.
Audio quality degrades as you move out of range. When you are far
enough away to lose the connection, you hear a high tone in the headset.
NOTE The headset attempts to reconnect for 30 seconds. If you move
back in range after 30 seconds pass, you can manually reconnect by
pressing the call control button.
NOTE Audio quality is also dependent upon the device with which the
headset is paired.
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9
Using More Than One Bluetooth Phone
[Explorer 390 series only]
Plantronics Explorer 390 supports multipoint technology, which allows
you to use one headset with two different Bluetooth mobile phones.
How to Enter Pairing Mode if Headset Was Paired Before
While the headset is off, press and hold the call control button
for 4 seconds.
The indicator light will flash blue twice. You wlll hear a brief low tone.
See steps 1, 3 and 4 of “Pairing Your Headset” on page 4 to pair your
headset with your second phone. If not paired in 2 minutes, the headset
will automatically exit pairing mode.
How to Initiate a Call
The headset initiates a call on the phone you most recently used. To
use the second paired phone, initiate the call using the controls on the
second phone. The second phone forms an active link with the headset.
How to Answer a Call on One Phone While Talking on the Other Phone
To answer the second call, you must end the first call. You can’t place
one call on hold while answering a call from the other phone.
1 Press the call control button once to hang up the existing call.
2 Answer the second call on the phone.
3 While the call is in progress, transfer the call from the phone
to your headset by pressing and holding the headset call
control button for 2 seconds.
You will hear a brief low tone before the call is transferred.
NOTE If you choose not to answer the second call, and you have voice
mail on the second phone, the call will go to voice mail.
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Indicator Lights
Headset Status Headset Indicator Light
Powering on Steady blue, then intermittent flashes in
Powering off Red appears, then turns off.
Standby Blue intermittent flashes.
Charging battery Red solid light. Light indicator turns off when
Low battery Three red flashes.
Pairing mode Blue/red alternating flashes while pairing,
Missed call Three repeating purple flashes. Press the call
Incoming call Three repeating blue flashes when ringing.
standby mode.
the battery is fully charged and the headset
is off.
then blue when successfully paired.
control button to cancel the indicator light.
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11
Hands-Free Features
If your phone and your wireless service provider both support hands-free
operation, you can use the following features:
Redial the last number To activate last number redial, double tap
Using Voice Dialing With the headset on, press the call control
Reject a call When receiving an incoming call, press the
the call control button. You will hear a
double tone after each double tap.
button for 2 seconds to activate the voice
dialing.
NOTE To use voice-activated dialing, the
voice-dialing feature must be enabled on
your phone. See your Bluetooth phone
manual for instructions.
call control button for 2 seconds to reject
the call. You will hear a single low tone
when the call has been rejected.
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Troubleshooting
My headset
does not work
with my phone.
I did not enter
my PIN code/
passkey.
Callers cannot
hear me, or I
cannot hear caller/
dialing tone.
Headset does
not charge
Headset was not in pairing mode when mobile
phone menu selections were made. See page 5
“Pairing Your Headset.”
Incorrect menu selections were made on your
mobile phone. See page 5 “Pairing
Your Headset.”
Your phone may support Secure Simple Pairing
and may not require you to enter a PIN code.
Your phone did not locate the headset. Repeat
the pairing process on page 5.
Incorrect menu selections were made on your
mobile phone. Repeat the pairing process on
page 5.
The headset is not turned on or the headset is
not connected to mobile phone. Press the call
control button for 2 seconds until you hear a
beep or see the indicator light glow blue to turn
headset on.
Your headset is out of range. Move the headset
closer to the phone or Bluetooth device.
Your headset battery is drained. Charge your
battery using the AC power adapter supplied.
The listening volume is too low. Press the volume
key up (toward the earloop) to increase the
sound heard in the headset.
The headset is currently in an environment that
is either too cold or too hot. Move the headset
to an environment where the temperature is
between 0 ºC – 40 ºC (32 ºF – 104 ºC).
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13
Product Specifications
Talk Time*
Standby Time* Approximately 8 days or 192 hours
Charge Time 2 hours
Range
Power Requirements 5V DC – 180 mA
Battery Type Lithium ion polymer (embedded,
Operating/Charging/
Storage
Temperature
Version Bluetooth 2.1 EDR with Secure Simple Pairing
Supports Bluetooth hands-free and headset profiles.
* Battery enabled. Performance may vary by the devices you pair
with and the number of active pairings. Battery life may be reduced if
multipoint functionality is enabled.
Up to 7 hours, depending on pairing devices
Up to Bluetooth standard 10 meters (33 feet)
non-replaceable)
0 ºC – 40 ºC (32 ºF – 104 ºF)
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For safety information, see the separate “For Your Safety” booklet.
For warranty information, see the separate “2 Year Warranty” leaflet or visit
www.plantronics.com
en
Plantronics Ltd
Wootton Bassett, UK
Tel: 0800 410014
ar
www.plantronics.com
cs
Czech Republic
www.plantronics.com
da
Danmark
Tel: 44 35 05 35
de
Plantronics GmbH
Hürth, Deutschland
Kundenservice:
Deutschland 0800 9323 400
Österreich 0800 242 500
Schweiz 0800 932 340
el
Για περισσότερες
πληροφορίες:
www.plantronics.com
es
Plantronics Iberia, S.L.
Madrid, España
Tel: 902 41 51 91
fi
Finland
Tel: 0800 117095
fr
Plantronics Sarl
Noisy-le-Grand
France
ga
Plantronics BV
Regus House
Harcourt Centre
Harcourt Road
Dublin 2
Ireland
Office: +353 (0) 1 477 3919
Service ROI: 1800 551 896
he
:רתאב רקב ,ףסונ עדימל
www.plantronics.com
hu
További információk:
www.plantronics.com
it
Plantronics Acoustics
Italia Srl
Milano, Italia
Numero Verde: 800 950934
nl
Plantronics B.V.
Hoofddorp, Nederland
Tel: (0)0800 Plantronics
0800 7526876 (NL)
00800 75268766 (BE/LUX)
no
Norge
Tel: 80011336
pl
Aby uzyskać więcej
informacji:
www.plantronics.com
pt
Portugal
Tel: 0800 84 45 17
ro
Pentru informaţii
www.plantronics.com
ru
Дополнительная
информация:
www.plantronics.com
sv
Sverige
Tel: 031-28 95 00
tr
Daha fazla bilgi için:
www.plantronics.com
Page 19
МЛ05
Plantronics B.V.
Scorpius 140
2132 LR Hoofddorp
Netherlands
www.plantronics.com
© 2008 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics
Explorer, QuickPair and Sound Innovation are trademarks or registered trademarks of
Plantronics, Inc. The Bluetooth word mark and logo are owned by Bluetooth SIG, Inc. and
any use of such marks by Plantronics, Inc. is under license. All other trademarks are the
property of their respective owners.
U.S. Patents Pending
80492-03 Rev B
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