Quick Tips for Poly CCX Business Media Phones with Microsoft Teams
3725-49736-002A | PVOS 8.0.2 | December 2022
hese Quick Tips apply to Poly CCX 400, CCX
T
500, CCX 505, and CCX 600 business media
phones configured for Microsoft Teams
environments.
Signing In and Out
Sign in to your Microsoft account to use your
phone.
5 Sign in to your Microsoft account.
Sign Out
1 Select Menu > Settings > Sign out .
Audio Calls
View recent and missed calls, redial contacts,
place calls, and pick up parked calls (if enabled).
Dial a Phone Number
1 Do one of the following:
Pick up the handset.
Press the headset or speakerphone icon
on the phone.
Select Make a Call .
2 Select Dialpad .
Sign In to Your Phone
1 Select Sign In.
2 Enter your email and password.
3 Select Sign In.
Sign In Using a Web Browser
1 Select Sign In.
2 Select Sign in from another device.
3 In a web browser, enter the provided URL.
4 Enter the code.
Call a Contact
1 Do one of the following:
Pick up the handset.
Press the headset or speakerphone icon
on the phone.
Select Make a Call .
2 Search for and select a contact.
3 Next to the contact’s name, select Call .
3 Enter a phone number.
4 Select Call .
Transfer a Call
1 In a call, select More Options .
2 Select Transfer .
The call is placed on hold.
3 Select Transfer now.
4 Search for and select a contact.
The call transfers to the selected contact.
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Park a Call
Schedule a Meeting
Set a Status Message
1 In a call, select More Options .
2 Select Park Call .
The call is placed on hold, and you receive a
parked call code.
Pick Up a Parked Call
1 On the Calls screen, select Pick up parked
call .
2 Enter the parked call code and select Pick
Up.
Put a Call on Hold
1 In a call, select More Options .
2 Select Put call on hold.
Calendar and Meetings
Join, schedule, and view information for Teams
meetings from the Calendar screen.
1 Select Schedule Meeting .
2 Enter the meeting information.
3 To add participants, select Add participants.
4 Search for a contact, select the contact, and
select Submit .
5 To schedule the meeting, select Submit .
View Meeting Details
» From the Calendar screen, select a
meeting.
Meeting details include the date, time, your
acceptance status, participants, and the
meeting message.
Invite a Participant During a Meeting
1 In a meeting, select Add Participant .
2 Search for and select a contact.
Your contact receives a request to join the
meeting.
Mute Your Microphone
1 In a meeting, select More Options .
2 Select Mute .
1 Select Menu .
2 Select Set status message .
3 Enter a message and select Submit .
Voicemail
Check your voicemail from the Voicemail screen.
If enabled, the phone also transcribes your
voicemail messages.
Check Your Voicemail
1 Select Voicemail .
2 Select a message from the list.
If enabled, you can read the transcribed
message from your phone.
Getting Help
Presence Status
Set your Teams status and status message from
your phone.
Change Your Presence Status
Join a Meeting
» To the right of the meeting title, select Join.
trademarks are the property of their respective owners.
1 Select Menu .
2 Select your current status.
3 From the status list, choose a new status.
Visit Poly Support for help with setting up and
using your phone.
Microsoft Teams Help
For more information, see the Phones for
Microsoft Teams help site.
Poly Documentation Library
For more information on phone settings, see the
Poly CCX Business Media Phones with Microsoft
Teams User Guide.
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