Poly CCX400 User Manual
SIMPLE AND
POLY CCX 400
INTUITIVE.
BENEFITS
• Conversations stay on track with
Poly HD Voice
• Eliminate distracting background
noise at the source with exclusive
award-winning Poly Acoustic
Fence technology
• Easy for IT to manage with robust
provisioning and management of
telephony deployment and support
• Deploy the CCX 400 with a
simple dial pad (no voicemail) with
Microsoft Teams Common Area
Phone (CAP) license
Sometimes all you need is a reliable touchscreen phone. An always-on, always-ready
phone you can always count on. The Poly CCX 400 is an entry-level business media
phone that’s easy to use. Its interface is simple and intuitive. And contacts and meetings
are one swipe or one tap away on a color touch screen. No word or inflection is ever
missed with Poly HD Voice and Poly Acoustic Fence.
The Poly CCX 400 is easy to provision and manage from the Microsoft Teams Device
Portal. It’s simple to install on desktops and lobby tables and can also be mounted on a
wall with an optional wall mounting bracket. If there’s no ethernet drop nearby, you’re
covered. The optional Wi-Fi accessory (coming soon) lets you deploy the CCX 400
anywhere with access to an electrical outlet. (Power adapter sold separately.)
• Color touch-screen operation with 5" multi-touch LCD display
• Hear every nuance with Poly HD Voice and Poly Acoustic Clarity
• Eliminate distracting background noise with Poly Acoustic Fence
• Full-duplex speakerphone operation with world-class echo cancellation
• Wall mountable with optional CCX 400 wall mount Kit
• Or deploy the CCX 400 as an entry level
touch screen phone for Open SIP, Skype
for Business, or the full native Microsoft
Teams experience
DATA SHEET
POLY CCX 400
SPECIFICATIONS
USER INTERFACE FEATURES
• Gesture-based, multitouch-capable
capacitive touch screen
• 5-inch color LCD (720 x 1280 pixel)
• 9:16 aspect ratio
• Screen saver
• On-screen virtual keyboard
• Voicemail support
• Adjustable base height
• One USB type-A port (2.0 compliant) for
media and storage applications
• Unicode UTF-8 character support
• Adjustable font size selection (regular,
medium, large)
• Normal and dark mode
• Multilingual user interface including
Chinese, Danish, Dutch, English (Canada/
US/UK), French, German, Italian, Japanese,
Korean, Norwegian, Polish, Portuguese,
Russian, Slovenian, Spanish, and Swedish
AUDIO FEATURES
• Poly HD Voice technology delivers
lifelike voice quality for each audio path;
handset, hands-free speakerphone, and
optional headset
• Poly Acoustic Clarity technology providing
full-duplex conversations, acoustic
echo cancellation and background noise
suppression
• TIA-920 wideband audio, type 1 compliant
(IEEE 1329 full duplex)
• Frequency response—150 Hz—7 kHz for
handset, optional headset and handsfree
speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB,
G.722 (HD Voice), G.722.1 iLBC
• Individual volume settings with visual
feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833
and in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• OPUS support
HEADSET AND HANDSET COMPATIBILITY
• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and
TIA 504A standards
• Compliant with ADA Section 508 Subpart B
• 1194.23 (all)
• Hearing aid compatible (HAC) handset for
magnetic coupling to hearing aids
• Compatible with commercially-available
TTY adapter equipment
• USB headset support
NETWORK AND PROVISIONING
• SIP protocol support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch
• 10/100/1000Base-TX across LAN and
PC ports
• Conforms to IEEE802.3-2005 (Clause 40)
for Physical media attachment
• Conforms to IEEE802.3-2002 (Clause 28)
for link partner auto-negotiation
• Manual or dynamic host configuration
protocol (DHCP) network setup
• Time and date synchronization
using SNTP
• FTP/TFTP/HTTP/HTTPS server-based
central provisioning for mass deployments
• Provisioning and call server
redundancy supported
• QoS Support—IEEE 802.1p/Q tagging
(VLAN), Layer 3 TOS, and DHCP
1
• VLAN—CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery
- Network address translation
support for static configuration
and “keep-alive”
• SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4 and IPv6
• TCP
• UDP
• DNS-SRV
SECURITY
• 802.1X authentication and EAPOL
• Media encryption via SRT
• Transport layer security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password
for boot server address
• HTTPS secure provisioning
• Support for signed software executables
POWER
• Built-in auto sensing IEEE 802.3af Power
over Ethernet (Class 3) 13 W (Max)
• External Universal AC/DC Adapter
(optional) 5 VDC @ 3 A (15 W)
• ENERGY STAR® rated
DATA SHEET
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