Poly 2200-49720-019 Product Data Sheet
SIMPLE.
POLY CCX 500, MICROSOFT TEAMS EDITION
INTUITIVE.
WITH MICROSOFT
TEAMS BUILT IN.
BENEFITS
• Conversations stay on track. Hear every
nuance with the industry-leading sound
quality, featuring Poly HD Voice.
• Eliminate distracting background noise
at the source with exclusive awardwinning Poly Acoustic Fence technology.
• Contacts and meetings are easily
accessible, one tap away on a color
touchscreen with a native Microsoft
Teams experience.
• Easy for IT to manage with robust
provisioning and management of
telephony deployment and support.
Meet the new standard in desktop phones for Microsoft Teams. The Poly CCX 500
Business Media Phone has workers feeling confident they’ll sound professional on
every call. No word or inflection is missed, thanks to legendary audio quality, Poly
HD Voice, and Poly Acoustic Clarity. And let’s hear it for Poly Acoustic Fence. It
eliminates background noise to keep calls quiet wherever it’s noisy—like open offices
and call centers.
By design, the phone is simple and intuitive to use—with a dedicated Microsoft Teams
button and one-touch-access contacts and meetings. So users can get right to work. IT
will be a fan too. Robust provisioning and management capabilities take the headache
out of telephony deployment and support. Looking for usability options? You got it.
Choose a headset or handset. More options, more happiness.
• Native Microsoft Teams experience
• Color touchscreen operation with 5-inch multi-touch LCD display
• Hear every nuance with Poly HD Voice and Poly Acoustic Clarity
• Eliminate distracting background noise with Poly Acoustic Fence
• Full duplex speakerphone operation with world-class echo cancellation
• Powerful chipsets to support next-generation features
• Easy to install anywhere with optional Wi-Fi dongle
• Headset options to suit any style (Bluetooth®, USB, RJ9)
• Multiple headset options are available
to suit any worker’s style—in addition to
the traditional handset
DATA SHEET
POLY CCX 500
SPECIFICATIONS
USER INTERFACE FEATURES
• Gesture-based, multitouch-capable
touchscreen
• 5-inch color LCD (720 x 1280 pixel)
• 9:16 aspect ratio
• Screensaver
• On-screen virtual keyboard
• Voicemail support
• Adjustable base height
• One USB type-A port (2.0 compliant) for
media and storage applications
• One USB Type-C port (2.0 compliant) for
media and storage applications
• Integrated Bluetooth 4.2
• Unicode UTF-8 character support
• Adjustable font size selection (regular,
medium, large)
• Normal and dark mode
• Multilingual user interface
Chinese, Danish, Dutch, English (Canada/
US/UK), French, German, Italian, Japanese,
Korean, Norwegian, Polish, Portuguese,
Russian, Slovenian, Spanish, and Swedish
AUDIO FEATURES
• Poly HD Voice technology delivers
lifelike voice quality for each audio path:
handset, hands-free speakerphone, and
optional headset
• Poly Acoustic Clarity technology
provides full duplex conversations,
acoustic echo cancellation, and
background noise suppression
• TIA-920 wideband audio, type 1 compliant
(IEEE 1329 full duplex)
• Frequency response—100 Hz–20 kHz for
handset, optional headset, and handsfree
speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB,
G.722 (HD Voice), G.722.1 iLBC
1
including
• Individual volume settings with visual
feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and
in-band)
• Low delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• OPUS support
HEADSET AND HANDSET COMPATIBILITY
• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370
and TIA 504A standards
• Compliant with ADA Section 508 Subpart
B 1194.23 (all)
• Hearing aid compatible (HAC) handset for
magnetic coupling to hearing aids
• Compatible with commercially available
TTY adapter equipment
• USB headset support
• Bluetooth headset support
NETWORK AND PROVISIONING
• SIP protocol support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch
• 10/100/1000Base-TX across LAN and PC
ports
• Conforms to IEEE802.3-2005 (Clause 40)
for physical media attachment
• Conforms to IEEE802.3-2002 (Clause 28)
for link partner auto-negotiation
• Manual or dynamic host configuration
protocol (DHCP) network setup
• Time and date synchronization using SNTP
Order headset separately
• FTP/TFTP/HTTP/HTTPS server-based central
provisioning for mass deployments
• Provisioning and call server redundancy
supported
• QoS Support—IEEE 802.1p/Q tagging
• (VLAN), Layer 3 TOS, and DHCP
• VLAN—CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery - Network address
translation support for static configuration
and “keep-alive”
• SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4 and IPv6
• TCP
• UDP
• DNS-SRV
SECURITY
• 802.1X authentication and EAPOL media
encryption via SRTP
• Transport layer security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for
boot server address
• HTTPS secure provisioning
• Support for signed software executables
1
DATA SHEET
Loading...