Poly 211837-02 User Manual

Savi 8240/8245 Office

PLANTRONICS + POLYCOM. NOW TOGETHER AS

User Guide

Contents

DECT Information 3

DECT Enhanced security 3

Overview 4

Base and Headset Basics 4
Accessories 4

Hook up system 5

Desk phone setup details 5
Position your base 7

Fit and charge 8

Customize Your Headset 8
Charge your headset and spare battery 12
Talk time 12
Headset battery status 12

Pair 13

Auto connect feature 13

Load software 14

Adjust headset microphone volume (softphone) 14
Plantronics Hub

The basics 16

Headset Controls 16
Make, answer, end calls 16
Change your default phone line 16
Get a dial tone 16
Transfer mobile audio 16
Audio streaming 17
Optimize audio quality 17
Limit

office noise 17
Mini conference call 17
Set up a conference call 17

More Features 18

Base subscription button 18

Troubleshooting 20

Headset 20
Desk phone 21
Mobile 21
Softphone 21

Support 23

configurable settings 14

2

DECT Information

DECT products should never be used outside the region in which they were originally purchased
and intended to be used.

The enclosed DECT wireless product uses restricted wireless radio frequencies which vary by
country. Use of this DECT product in unauthorized countries is a violation of law, may disrupt
telecommunications networks and devices, and can subject you to fines and penalties by
regulatory agencies.

DECT Enhanced security

Plantronics is a member of the DECT Forum and has fully adopted their recommendations for
enhancements to security within all DECT products.

Plantronics DECT-based products now fully incorporate the latest recommendations on Enhanced
security from the DECT Forum and ETSI. These improvements cover registration, authentication,
authorisation and encryption procedures. Plantronics DECT products are now secure against all
the known vulnerabilities that were highlighted by the public announcements of the Chaos
Council in 2009.

Plantronics DECT products have been tested against and passed the DECT Forum security

certification requirements and consequently have been granted 'DECT Forum security' logo
certification.

Plantronics products using the new enhanced version of DECT that includes these security
improvements are marked on the base with the DECT Forum security logo.

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Overview

Base and Headset Basics

Base

Accessories

Power jack

1

Handset Iifter jack

2

Telephone interface cable jack

3

USB port

4

Desk phone speaking volume

5

Desk phone configuration switch

6

Desk phone listening volume

7

Headset

Mute button

1

Volume down button

2

Volume up button

3

Computer button

8

Mobile phone button

9

Desk phone button

10

Bluetooth pairing button/LED

11

Subscription button/LED

12

Charging LED

13

Call button

4

Headset LED

5

1

Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk

phone call. Enables remote call control with your headset.

2

HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control

with your headset.

4

NO HEADSE T PORT

OR

HEADS ET PORT

Hook up system

Using the diagram, connect your headset system.

Desk phone setup details

NOTE Base configuration settings

Desk phone Setting (on base's side panel)

Most phones A
Cisco phones D
Cisco phones with EHS cable A

Choose a desk phone setup A, B, C or D and connect cables.

A Desk phone with dedicated headset port

USE

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• Connect one end of the telephone interface cable to the back of the base

• Connect the other end of the telephone interface cable into the dedicated headset port on
the desk phone

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use

default configuration A.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press

both the headset button on your desk phone and the call control button on the headset to
answer or end calls.

B Desk phone (standard)

USE

• Connect one end of the telephone interface cable to the back of the base

• Disconnect the handset coil cord from the base of the desk phone and re-connect it to the
telephone interface cable junction box

• Finally connect the remaining end of the telephone interface cable into the open handset port
on the desk phone

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use

default configuration A.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does

not have a dedicated headset port. In this configuration, manually remove the handset on your
desk phone and press the call control button on the headset to answer or end calls.

C Desk phone + EHS cable (sold separately)

USE

IMPORTANT Use configuration A on the bottom of the base, which works for most phones

including Cisco phones.

D Desk phone + HL10 lifter (sold separately)

6

USE

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use

the default configuration A.

Position your base

The minimum recommended separation between your desk phone and the base is 6 inches.

The minimum recommended separation between the base and computer is 12 inches. Incorrect
position can cause noise and interference problems.

NOTE Headset cradle may vary, but function is the same.

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