Polaroid Wireless Surveillance Camera, IP300 User Manual

Wireless Surveillance Camera

IP300

USER MANUAL

Questions? Need some help?

This guide will help you enjoy your new product

or visit www.polaroid.com

For more information consult the user manual on the included CD-ROM

Polaroid • Table of Contents Polaroid • Introduction

Table of Contents

Welcome 3

1.1 Features 3

1.2 Packing List 4

1.3 Product Views 4

1.4 PC System Requirements 6

1.5 Hardware Instruction 7

1.6 Software Installation 8 2 Sofware Operationl 10

2.1 IP Camera Tool 10

2.2 CAMERA LOGIN 14

2.3 TO USE IE BROWSER TO GAIN ACCESS 17

2.4 SAFARI, FIREFOX, GOOGLE CHROME BROWSER ACCESS 20

2.5 MOBILE PHONE ACCESS 21

2.6 ACTIVEX MODE FOR IE BROWSER ACCESS 22

2.7 VISITOR STATUS 22

2.8 OPERATOR ACCESS 25 ADMINISTRATOR ACCESS 28 3 ADMINSTRATOR SETTINGS 28

3.1 MULTI-DEVICE SETTINGS 29

3.2 Network Settings 32

3.3 Basic Network Settings 33

3.4 Wireless LAN Settings 35

3.5 ADSL Settings 37

3.6 UPnP Settings 37

3.7 DDNS Service Settings 37

3.8 System Settings 43

3.8.1 Device Info 43

3.9 Alias Settings 44

3.10 Date & Time Settings 44

3.11 User Settings 44

3.12 PT Settings 45

3.13 Indicator Settings 46

3.14 Backup and Restore 46

3.15 Other Settings 48

3.16 Mail Service Settings 48

3.17 FTP Service Settings 50

3.18 Alarm Settings 51

3.19 Send Mail on Alarm 55

3.20 Path Settings 56

3.21 Server Push Mode (for Safari, FireFox, Google Browser) 58

3.22 Sign in mobile phone 59 FREQUENTLY ASKED QUESTIONS. 60

Welcome

You have purchased the Polaroid IP Camera solution because security is extremely important to you. So important, in fact, you have chosen a high quality video camera so easy to install you can do it yourself. Once you do, you will be able to transmit powerful clear images into the Cloud and monitor them from any digital device, including your smart phone. Polaroid IP cameras transmit high quality video content at 30fps on the LAN/WAN utilizing MJPEG hardware compression technology. Based on TCP/IP standard, every Polaroid IP camera contains a built-in server which supports popular browser systems. Management and maintenance of your security device can be done simply right over the network, You can e-congure, start-up and even upgrade rmware in seconds. The net benet is you can now monitor your home or business anywhere in the world from anywhere you happen to be. Welcome to the new security. Welcome to Polaroid IP Security Camera systems.

PLEASE NOTE: WE MAINTAIN A HOTLINE TO PROVIDE BOTH CUSTOMER SERVICE AND INSTALLATION GUIDANCE. THE NUMBER IS

1-877-836-1190

1.1 Features

• Powerful high-speed video protocol processor

• High-sensitivity 1/4” CMOS sensor

• 300k pixel picture quality

• Supports PT control; Pan 320 degrees, Tilt 120 degrees

• IR Cut Filter for better visual clarity

• Optimized MJPEG video compression for transmission

• Multi-level user management and password denition

• Embedded web server to enable IE visitation

• Supports wireless network (WI-FI/802.11/blg)

• Supports Dynamic IP (DDNS) and UPNP LAN and Internet (ADSL, Cable Modem)

• Built in Speaker

• Motion detection alarm

• Provides image snapshot

• Supports multiple protocols: HTTP/TCP/IP/UDP/SMTP/DDNS/SNTP/DHCP/ FTP

• Supports WEP/WPA/WPA2 encryption

• Supports 3G phone, Smart phone control and surveillance

• Supports Internet Explorer, Firefox, Safari, Google Chrome browsers

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5. Built-in microphone

6. Speaker

7. Wireless Antenna

1.2 Packing List

After unpacking, check that the following items are in your possession:

ITEM: QUANTITY

* IP Camera (1) * WI-FI Antenna (1) (only available for wireless models) * User Manua (1) * DC Power Supply (1) * CD (1) * Network Cable (1)

NOTE: If any items are missing, contact Polaroid immediately at 1-877-836-1190

1.3.2 Rear Panel

Network Indicator LEDs Antenna

Audio Output

MIC

Power

LAN

1.3 Product Views

1.3.1 Front View

7. Wireless Antenna

6. Speaker

1. Light Sensor Holes

2. Infrared LED

3. Lens

4. Network Indicator LED

5. Microphone

SD Card (backup)

1. LAN: RJ-45/10-100 base T

2. Power Supply: DC 5V/2A

3. Network Lights: Glows green when connected to network, yellow when transmitting data

4. Audio Output: for external speaker

5. MIC jack for external microphone

6. I/O PINS: 1) Output A; 2) Output B; 3) Alarm input; 4) Ground Input

7. SD CARD/SIM CARD Slot: Not available for this particular MJPEG camera

8. RESET Button: to reset IPCAM to factory default parameter, press reset down and hold for 15 seconds (keep power on when resetting camera).

I/O Alarm

Reset

Figure: 1.2

Figure: 1.1

1. Light Sensor Holes

2. Infrared LEDs: 16

3. LENS: CMOS sensor with xed focus lens (Default is 3.6mm, optional 6mm available)

4. Network Indicator LED; blinks when in use

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1.3.3 Bottom View

Figure 1.3

Beware: If your camera does not include several stickers, such as MAC address and QC sticker, it could be a fake IPCAM and will not work with original rmware or be able to be serviced by our after sales service. Make sure it has the MAC address and serial number.

1.4 PC System Requirements

System conguration requirements for viewing multiple IPCAM camera feeds:

CPU: 2.06 GHz or above Memory capacity: 256M or above Network card: 10M or above Display card: 64M or above memory Recommended OS: Windows 2000/XP/Vista 7

1.5 Hardware Instruction

Figure 1.4

To set up your camera hardware, follow each of the following steps carefully to ensure optimum camera operation:

1. Install WI-FI antenna

2. Plug power adaptor into camera

3. Connect network cable into both camera and into router for initial set-up (initial set-up is not over WiFi; please keep network cable inserted during initial set-up. Later,, when you have established your camera on your wireless network, the hard wire from the camera to the router may be removed, see section 3.4. It should, however, remain connected during initial setup.)

4. Note: it takes approximately 30 seconds for camera to boot; once this is done, nd the “IP address” in IP CAMERA TOOLS (see Figure 2.1)

5.Note: Once the proper software is installed and once both power and network cables are connected to the camera unit, an led indicator should glow green steadily to indicate the camera is now on. Later, when you establish your wireless internet connections, an LED will ash yellow to indicate when the camera is transmitting to the Cloud. Please note that the proper software must be installed for these LEDs to function properly! SEE NEXT SECTION FOR SOFTWARE INSTALLATION.

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1.6 Software Installation

IMPORTANT: Before installing the Active X software to run your camera, make certain both your Firewall and Anti-Virus are shut off. It is safe to do so and this will ensure the software installs properly and without interference. Next:

IP CAMERA TOOL. The IP CAMERA TOOL is included in the CD that comes with your camera. Insert the CD into your computer. Double click on IPCamASetup. exe icon then click on Next (follow the prompts as they are shown in gures

1.6/1.7/1.8)

2. ActiveX : Double click Appinstall.exe; when promted, click on next, then click on Install and then click on Finish. Upon completion of all software, an IP Camera tool icon will appear on your computer desktop.

Figure 1.7

Figure 1.5

Figure 1.6

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Figure 1.8

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PRE-INSTALLATION PRECAUTIONS:

1. Use only the power adaptor that comes with the product. DO NOT attempt to substitute it with any other as other adaptors may cause damage to your unit.

2. Make sure the camera unit is mounted in an indoor environment where rain or other forms of moisture cannot get into it.

3. DO not touch or re-adjust the lens in any way. The focal point of the camera was pre-set at the factory. If you turn the lens you may interfere with the way the quality of the images are received.

4. DO not force the Pan/TIlt by hand

5. For any rmware upgrades or connection to any other external devices, please read all instructions within the installation CD.

2. SOFTWARE OPERATION

2.1 IP Camera Tool

Once you’ve mounted your IP camera, and installed the software, it is time to see if you can access it remotely.

Start by double clicking on IP Camera Icon box will appear on your computer screen

on your desktop. A dialog

Figure 1.9

Note: The software is designed to automatically search for IP Camera servers over the LAN. One of the following 3 scenarios will present itself:

1. After about 1 minute, if the software does not nd an appropriate IP camera server on the LAN, it will indicate “No IP server found” and automatically shut down the program.

2. After about a minute, the software will detect all the cameras on the LAN and each camera will be listed on your computer screen as shown in gure 1.9. If you’re installing your rst camera, it will naturally be the only one listed.

3.You will discover that several of the IP cameras installed on the LAN do not share the same subnet with the monitoring PC. This will be indicated by a prompt that will tell you: Subnet does not match, double click to change. Left click to choose the prompt and then right click to set the static IP address of the camera to the same subnet as your PC over LAN. (see gure 2.3) NOTE: If the subnet does not match, remember you can choose “Obtain IP from DHCP Server”. The default of the camera is set to “Obtain IP from DHCP Server “which means it will automatically get a dynamic IP for you (see gure 2.2)

SIX OPTIONS ARE AVAILABLE VIA THE IP CAMERA TOOL

Choose the IP Camera list and right click on your mouse for the following options will appear in a window.

Options are: Basic Properties, Network Conguration, Upgrade

Firmware, Refresh Camera List, Flush Arp Buffer, About IP Camera tool.

Figure 2.0

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2.1.1.1 Basic Properties

Under Basic Properties you will nd three options. 1) Device ID 2)System Firmware Version 3) Web UI version (see gure 2.1)

Figure 2.2

In this Window you can congure your network parameter. If you click in the

Figure 2.1

Device ID. This is the same ID as the one found on the sticker on the bottom of your camera. It is called the MAC ID. If there are many IP Cameras on your device list, you can cross check which camera is which by matching the sticker numbers of each camera with the ID numbers on the list. If, however, no ID number is shown on the IP Camera tool, it might be that it is being blocked by your rewall. Shut Firewall to allow access to your computer or as ID as a trusted site. Note: There are two reference numbers. One is the Device MAC ID, the other is the WI-FI MAC ID, this too is on the sticker at the bottom of the camera. If this sticker is ever lost, you can recapture it by logging on to your host router and check the status, the numbers will be found there listed as the IP Camera WI-FI MAC ID.

2.1.1.2 NETWORK CONFIGURATION

window requesting an IP from the DHCP server, your camera will be a dynamic IP (to do this, your router must have a DHCP function and it must be on)

IP Address. Fill in the IP address assigned and make sure it has the same subnet as your gateway, your computer and your router. (the rst three sets of numbers should be the same)

Subnet Mask. The default subnet mask for your equipment is 255.255.255.0 Gateway. Make sure the subnet number correspond to your PC’s IO address. DNS Server. Should be set with the same subnet numbers as the gateway.

Note: You can get subnet mask, gateway and DNS from your Router. Often the DNS is optional. HTTP port. Default port number is 80 but you should plug in the port number assigned for your equipment (ie, 81.801.8001 etc.) Password: No password. NOTE; If prompt tells you “subnet doesn’t match, double click to change,” reset the IP address, subnet mask, gateway and DNS server numbers once again or enable “Obtain IP from the DHCP server.

2.1.1.3 UGRADE FIRMWARE

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Safari, Firefox or Google Chrome browsers. To do so, follow the these procedures:

1. Double click the IP address of the IP Camera listed on your computer (see gure 1.9) Once you do this, whatever default browser you ordinarily use will automatically run and bring up the camera login interface.

Figure 2.4

Begin by entering your correct User and Password to upgrade system rmware and UI. Please note that you must upgrade the system rmware rst and the Web UI second or you could sustain damage to the camera. Before downloading the rmware, make sure it is the correct and appropriate type for your camera. Follow all the instructions in the Read Me First instructions that came with your upgrade software. NOTE: DO not upgrade freely. If your camera is working well, it is better to not upgrade. If you must upgrade please keep the camera on during the process, use the best wire mode and make sure you are connected to the network.

2.1.1.4 REFRESH CAMERA LIST

Refresh camera list manually.

2.1.1.5 FLUSH ARP BUFFER

In the event that you can search for the camera but cannot open the camera web page, try to use the ARP Buffer to open.

2.1.1.6 ABOUT IP CAMERA TOOL

Use to check both IP Camera tool and ActiveX control software versions.

2.2 CAMERA LOGIN

(Note: Default user name: admin; Password: LEAVE BLANK)

2. If you choose to access the camera using the IE browser directly, simply type in the camera’s IP address (for example if the address is 192.168.1.123 type that into the provided window.) Once the Windows Security box comes up, input your correct user name and password. The sign-in interface will pop up. See gure 2.7 to reference which user mode you’d like to use in order to access the camera. There are three to choose from:

1. Active Mode (for IE browser) available in iE6.0 or above (Please note; Internet Explorer will give you all options.)

2. “Server push mode” for user who wish to access with either Safari, Firefox or Google Chrome

3. “sign in mobile phone” for user who wish to access through their mobile devices.

Figure 2.6

Figure 2.5

Camera access can be made through IP camera tool or using Internet Explorer,

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2.3 TO USE IE BROWSER TO GAIN ACCESS

Figure 2.7

Figure 2.8

The rst time you login to a camera, it is possible to get the ActiveX prompt with a box around it (as seen in g. 2.8). In this case click this prompt rst and choose Run Add-on. This is telling you to refresh and login the camera again. Once done, you will receive live video feed in the following windows:

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NOTE: If live video stream does not come up, but instead a red cross such as this appears on the screen or the screen goes black, follow the following steps:

1. Close your computer’s rewall.

2. Change all the ActiveX settings to enable (including IE BROWSER,Tool, Internet options, Security, Custom Levels, ActiveX controls and Plug-ins). Critical to enable are:

Enable: Download unsigned ActiveX controls Enable: Initialize all ActiveX controls not marked safe Enable: Run ActiveX controls and plug-ins.

Figure 2.9

Figure 3.0

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Figure 3.1

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