Polaroid IP200 User Manual
Wireless Surveillance
Camera
IP200
USER MANUAL
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Polaroid • Table of Contents Polaroid • Introduction
Table of Contents
Welcome 3
1.1 Features 3
1.2 Packing List 4
1.3 Product Views 4
1.4 PC System Requirements 6
1.5 Hardware Instruction 7
1.6 Software Installation 8
2 Sofware Operationl 10
2.1 IP Camera Tool 10
2.2 CAMERA LOGIN 14
2.3 TO USE IE BROWSER TO GAIN ACCESS 17
2.4 SAFARI, FIREFOX, GOOGLE CHROME BROWSER ACCESS 20
2.5 MOBILE PHONE ACCESS 21
2.6 ACTIVEX MODE FOR IE BROWSER ACCESS 22
2.7 VISITOR STATUS 22
2.8 OPERATOR ACCESS 25
ADMINISTRATOR ACCESS 28
3 ADMINSTRATOR SETTINGS 28
3.1 MULTI-DEVICE SETTINGS 29
3.2 Network Settings 32
3.3 Basic Network Settings 33
3.4 Wireless LAN Settings 35
3.5 ADSL Settings 37
3.6 UPnP Settings 37
3.7 DDNS Service Settings 37
3.8 System Settings 43
3.8.1 Device Info 43
3.9 Alias Settings 44
3.10 Date & Time Settings 44
3.11 User Settings 44
3.12 PT Settings 45
3.13 Indicator Settings 46
3.14 Backup and Restore 46
3.15 Other Settings 48
3.16 Mail Service Settings 48
3.17 FTP Service Settings 50
3.18 Alarm Settings 51
3.19 Send Mail on Alarm 55
3.20 Path Settings 56
3.21 Server Push Mode (for Safari, FireFox, Google Browser) 58
3.22 Sign in mobile phone 59
FREQUENTLY ASKED QUESTIONS. 60
Welcome
You have purchased the Polaroid IP Camera solution because security is
extremely important to you.
So important, in fact, you have chosen a high quality video camera so easy to
install you can do it yourself. Once you do, you will be able to transmit powerful
clear images into the Cloud and monitor them from any digital device, including
your smart phone. Polaroid IP cameras transmit high quality video content at
30fps on the LAN/WAN utilizing MJPEG hardware compression technology.
Based on TCP/IP standard, every Polaroid IP camera contains a built-in server
which supports popular browser systems. Management and maintenance
of your security device can be done simply right over the network, You can
e-congure, start-up and even upgrade rmware in seconds. The net benet
is you can now monitor your home or business anywhere in the world from
anywhere you happen to be.
Welcome to the new security. Welcome to Polaroid IP Security Camera systems.
PLEASE NOTE: WE MAINTAIN A HOTLINE TO PROVIDE BOTH CUSTOMER
SERVICE AND INSTALLATION GUIDANCE. THE NUMBER IS
1-877-836-1190
1.1 Features
• Powerful high-speed video protocol processor
• High-sensitivity 1/4” CMOS sensor
• 300k pixel picture quality
• Supports PT control; Pan 270 degrees, Tilt 120 degrees
• Optimized MJPEG video compression for transmission
• Multi-level user management and password denition
• Embedded web server to enable IE visitation
• Supports wireless network (WI-FI/802.11/blg)
• Supports Dynamic IP (DDNS) and UPNP LAN and Internet (ADSL, Cable
Modem)
• Motion detection alarm
• Provides image snapshot
• Supports multiple protocols: HTTP/TCP/IP/UDP/SMTP/DDNS/SNTP/DHCP/
FTP
• Supports WEP/WPA/WPA2 encryption
• Supports 3G phone, Smart phone control and surveilance
• Supports Internet Explorer, Firefox, Safari, Google Chrome browsers
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1.2 Packing List
After unpacking, check that the following items are in your possession:
3. Network Indicator LEDs
ITEM: QUANTITY
* IP Camera (1)
* WI-FI Antenna (1) (only available for wireless models)
* User Manual (1)
* DC Power Supply (1)
* CD (1)
* Network Cable (1)
NOTE: If any items are missing, contact Polaroid immediately at 1-877-836-1190
1.3 Product Views
1.3.1 Front View
1. Light Sensor Holes
2. Lens
3. Network
Indicator LED
5 Wireless
Antenna
4. Audio Output
1. LAN: RJ-45/10-100 base T
2. Power Supply: DC 5V/2A
3. Network Lights: Glows green when connected to network, yellow when
transmitting data
4. Audio Output: for external speaker
5. I/O PINS: 1) Output A; 2) Output B; 3) Alarm input; 4) Ground Input
6. Antenna
1. LAN
6. Antenna
5. I/O
Alarm
Pin
Figure: 1.2
2. Power
4. Microphone
Figure: 1.1
1. Light sensor holes
2. LENS: CMOS sensor with xed focus lens (Default is 3.6mm, optional 6mm
available)
3. Network Indicator LED; blinks when in use
4. Built-in microphone
5. WI-FI Wireless Antenna
1.3.2 Rear Panel
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1.3.3 Bottom View
Beware: If your camera does not include several stickers, such as MAC address
and QC sticker, it could be a fake IPCAM and will not work with original
rmware or be able to be serviced by our after sales service. Make sure it has
the MAC address and serial number.
Figure 1.3
1.4 PC System Requirements
System conguration requirements for viewing multiple IPCAM camera feeds:
CPU: 2.06 GHz or above
Memory capacity: 256M or above
Network card: 10M or above
Display card: 64M or above memory
Recommended OS: Windows 2000/XP/Vista 7
1.5 Hardware Instruction
Figure 1.4
To set up your camera hardware, follow each of the following steps carefully to
ensure optimum camera operation:
1. Install WI-FI antenna
2. Plug power adaptor into camera
3. Connect network cable into both camera and into router for initial set-up
(initial set-up is not over WiFi; please keep network cable inserted during
initial set-up. Later,, when you have established your camera on your wireless
network, the hard wire from the camera to the router may be removed, see
section 3.4. It should, however, remain connected during initial setup.)
4. Note: it takes approximately 30 seconds for camera to boot; once this is done,
nd the “IP address” in
IP CAMERA TOOLS (see Figure 2.1)
5.Note: Once the proper software is installed and once both power and network
cables are connected to the camera unit, an led indicator should glow green
steadily to indicate the camera is now on. Later, when you establish your
wireless internet connections, an LED will ash yellow to indicate when the
camera is transmitting to the Cloud. Please note that the proper software must
be installed for these LEDs to function properly! SEE NEXT SECTION FOR
SOFTWARE INSTALLATION.
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1.6 Software Installation
IMPORTANT: Before installing the Active X software to run your camera, make
certain both your Firewall and Anti-Virus are shut off. It is safe to do so and this
will ensure the software installs properly and without interference. Next:
IP CAMERA TOOL. The IP CAMERA TOOL is included in the CD that comes with
your camera. Insert the CD into your computer. Double click on IPCamASetup.
exe icon then click on Next (follow the prompts as they are shown in gures
1.6/1.7/1.8)
2. ActiveX : Double click Appinstall.exe; when promted, click on next, then
click on Install and then click on Finish. Upon completion of all software, an IP
Camera tool icon will appear on your computer desktop.
Figure 1.7
Figure 1.5
Figure 1.6
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Figure 1.8
Polaroid • Software Polaroid • Software
PRE-INSTALLATION PRECAUTIONS:
1. Use only the power adaptor that comes with the product. DO NOT attempt to
substitute it with any other as other adaptors may cause damage to your unit.
2. Make sure the camera unit is mounted in an indoor environment where rain
or other forms of moisture cannot get into it.
3. DO not touch or re-adjust the lens in any way. The focal point of the camera
was pre-set at the factory. If you turn the lens you may interfere with the way
the quality of the images are received.
4. DO not force the Pan/TIlt by hand
5. For any rmware upgrades or connection to any other external devices,
please read all instructions within the installation CD.
2. SOFTWARE OPERATION
2.1 IP Camera Tool
Once you’ve mounted your IP camera, and installed the software, it is time to
see if you can access it remotely.
Start by double clicking on IP Camera Icon
box will appear on your computer screen
on your desktop. A dialog
Figure 1.9
Note: The software is designed to automatically search for IP Camera servers
over the LAN. One of the following 3 scenarios will present itself:
1. After about 1 minute, if the software does not nd an appropriate IP camera
server on the LAN, it will indicate “No IP server found” and automatically shut
down the program.
2. After about a minute, the software will detect all the cameras on the LAN and
each camera will be listed on your computer screen as shown in gure 1.9. If
you’re installing your rst camera, it will naturally be the only one listed.
3.You will discover that several of the IP cameras installed on the LAN do not
share the same subnet with the monitoring PC. This will be indicated by a
prompt that will tell you: Subnet does not match, double click to change.
Left click to choose the prompt and then right click to set the static IP address of
the camera to the same subnet as your PC over LAN. (see gure 2.3)
NOTE: If the subnet does not match, remember you can choose “Obtain IP from
DHCP Server”. The default of the camera is set to “Obtain IP from DHCP Server
“which means it will automatically get a dynamic IP for you (see gure 2.2)
SIX OPTIONS ARE AVAILABLE VIA THE IP CAMERA TOOL
Choose the IP Camera list and right click on your mouse for the following
options will appear in a window.
Options are: Basic Properties, Network Conguration, Upgrade
Firmware, Refresh Camera List, Flush Arp Buffer, About IP Camera
tool.
Figure 2.0
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2.1.1.1 Basic Properties
Under Basic Properties you will nd three options. 1) Device ID 2)System
Firmware Version 3) Web UI version (see gure 2.1)
Figure 2.2
In this Window you can congure your network parameter. If you click in the
Figure 2.1
Device ID. This is the same ID as the one found on the sticker on the bottom
of your camera. It is called the MAC ID. If there are many IP Cameras on your
device list, you can cross check which camera is which by matching the sticker
numbers of each camera with the ID numbers on the list. If, however, no ID
number is shown on the IP Camera tool, it might be that it is being blocked
by your rewall. Shut Firewall to allow access to your computer or as ID as a
trusted site.
Note: There are two reference numbers. One is the Device MAC ID, the other is
the WI-FI MAC ID, this too is on the sticker at the bottom of the camera. If this
sticker is ever lost, you can recapture it by logging on to your host router and
check the status, the numbers will be found there listed as the IP Camera WI-FI
MAC ID.
2.1.1.2 NETWORK CONFIGURATION
window requesting an IP from the DHCP server, your camera will be a dynamic
IP (to do this, your router must have a DHCP function and it must be on)
IP Address. Fill in the IP address assigned and make sure it has the same
subnet as your gateway, your computer and your router. (the rst three sets of
numbers should be the same)
Subnet Mask. The default subnet mask for your equipment is 255.255.255.0
Gateway. Make sure the subnet number correspond to your PC’s IO address.
DNS Server. Should be set with the same subnet numbers as the gateway.
Note: You can get subnet mask, gateway and DNS from your Router. Often the
DNS is optional.
HTTP port. Default port number is 80 but you should plug in the port number
assigned for your equipment (ie, 81.801.8001 etc.)
Password: No password.
NOTE; If prompt tells you “subnet doesn’t match, double click to change,” reset
the IP address, subnet mask, gateway and DNS server numbers once again or
enable “Obtain IP from the DHCP server.
2.1.1.3 UGRADE FIRMWARE
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Safari, Firefox or Google Chrome browsers. To do so, follow the these
procedures:
1. Double click the IP address of the IP Camera listed on your computer (see
gure 1.9) Once you do this, whatever default browser you ordinarily use will
automatically run and bring up the camera login interface.
Figure 2.4
Begin by entering your correct User and Password to upgrade system rmware
and UI. Please note that you must upgrade the system rmware rst and the
Web UI second or you could sustain damage to the camera.
Before downloading the rmware, make sure it is the correct and appropriate
type for your camera. Follow all the instructions in the Read Me First
instructions that came with your upgrade software.
NOTE: DO not upgrade freely. If your camera is working well, it is better to not
upgrade. If you must upgrade please keep the camera on during the process,
use the best wire mode and make sure you are connected to the network.
2.1.1.4 REFRESH CAMERA LIST
Refresh camera list manually.
2.1.1.5 FLUSH ARP BUFFER
In the event that you can search for the camera but cannot open the camera
web page, try to use the ARP Buffer to open.
2.1.1.6 ABOUT IP CAMERA TOOL
Use to check both IP Camera tool and ActiveX control software versions.
2.2 CAMERA LOGIN
(Note: Default user name: admin; Password: LEAVE BLANK)
2. If you choose to access the camera using the IE browser directly, simply type
in the camera’s IP address (for example if the address is 192.168.1.123 type that
into the provided window.)
Once the Windows Security box comes up, input your correct user name and
password.
The sign-in interface will pop up. See gure 2.7 to reference which user mode
you’d like to use in order to access the camera. There are three to choose from:
1. Active Mode (for IE browser) available in iE6.0 or above (Please note; Internet
Explorer will give you all options.)
2. “Server push mode” for user who wish to access with either Safari, Firefox or
Google Chrome
3. “sign in mobile phone” for user who wish to access through their mobile
devices.
Figure 2.6
Figure 2.5
Camera access can be made through IP camera tool or using Internet Explorer,
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2.3 TO USE IE BROWSER TO GAIN ACCESS
Figure 2.7
Figure 2.8
The rst time you login to a camera, it is possible to get the ActiveX prompt
with a box around it (as seen in g. 2.8). In this case click this prompt rst and
choose Run Add-on. This is telling you to refresh and login the camera again.
Once done, you will receive live video feed in the following windows:
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NOTE: If live video stream does not come up, but instead a red cross
such as this appears on the screen or the screen goes black, follow
the following steps:
1. Close your computer’s rewall.
2. Change all the ActiveX settings to enable (including IE BROWSER,Tool,
Internet options, Security, Custom Levels, ActiveX controls and Plug-ins).
Critical to enable are:
Enable: Download unsigned ActiveX controls
Enable: Initialize all ActiveX controls not marked safe
Enable: Run ActiveX controls and plug-ins.
Figure 2.9
Figure 3.0
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Figure 3.1
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