• Before installing the Polaris® cleaner, make sure the pool filter is clean.
• New plumbing lines should be flushed out before installing the Polaris cleaner.
• The Polaris cleaner should not be used to remove plaster dust in new pools.
• Always disconnect the cleaner before cleaning or backwashing the pool filter.
• After cleaning or backwashing, let the filtration system run for at least five (5) minutes before
reconnecting the cleaner.
• Always remove the cleaner from the pool before chemical shock treatements, such as super oxidation or
chlorination.
• Solar heating systems, ozone generators, and other air inducing equipment may cause air flow through the
cleaner, adversely affecting cleaner balance and performance. Plumb the dedicated cleaner line upstream
of these components.
• Highly chlorinated water can cause maintenance problems. Avoid running the Polaris cleaner while
chlorinating.
For customer service or support:
• Please mail warranty card immediately.
• For on-line support: www.polarispool.com
• To contact Polaris: US and Canada
Customer Service
2620 Commerce Way
Vista, CA 92081-8438
1-800-822-7933
WARNING
To avoid risk of potentially serious injury:
• Do not handle the Polaris cleaner while it is operating, except when checking the wheel RPM.
• Always remove the Polaris cleaner before swimmers enter the pool.
CAUTION
USE OF THE POLARIS CLEANER IN A VINYL LINER POOL
Certain vinyl liner patterns are particularly susceptible to rapid surface wear or pattern removal caused by objects coming
into contact with the vinyl surface, including pool brushes, pool toys, floats, fountains, chlorine dispensers, and automatic
pool cleaners. Some vinyl liner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool
brush. Ink from the pattern can also rub off during the installation process or when it comes into contact with objects in the
pool. Zodiac Pool Systems, Inc. is not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion
or markings on vinyl liners.
2
Included in the Box
English
b
l
h
g
f
7
m
c
d
a
i
j
k
n
e
a. Cleaner Body
b. All-Purpose Zipper Bag
c. Head Float
d. Sweep Hose
e. Tail Sweep PRO®
(with Sweep Hose Scrubber)
f. Feed Hose
g. Hose Float(s)
h. Back-up Valve
i. Quick Disconnect and
Pressure Relief Valve
j. Universal Wall Fitting (UWF®)
k. Filter Screen, UWF/QD
l. Bag Collar
m. Pressure Tester
n. Bonus All-Purpose Zipper Bag
Tools Needed for Installation
• Scissors or garden shears
• Pliers
• Tape measure
• Piece of tape
• UWF tool (optional part # 10-102-00)
3
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Installing the Cleaner
Read the complete owner’s
manual before you begin installation.
Prepare the Pool
1
1. Turn on the filtration pump for 2-3 minutes to flush out the plumbing lines.
2. Turn off the filtration pump.
3. Lay hose (f) out on the pool deck in sunlight to relax coils. This will reduce
the risk of tangling during cleaning.
2
Install the Universal Wall Fitting
Purpose of installing the UWF®: Once the UWF is properly installed, the Quick
Disconnect can be removed each time without removing the UWF.
1. Remove the Universal Wall Fitting (UWF) (j) from the end of the hose (f) and
thread (by hand) into the dedicated return line opening in the pool.
2. Make sure the filter screen (k) is firmly seated in the Quick Disconnect (i).
3. Install Quick Disconnect into the UWF by turning clockwise (do not over-tighten),
then pull to secure in place.
Multiple Return Lines?Polaris® Cleaner Removed from Pool?
If your pool has two or three return lines, use the Eyeball
Fitting Connection Kit (part #9-100-8001). This kit
provides a Universal Wall Fitting (UWF®) and pressure
relief valve to be installed into the 2nd return line. Also
included is an eyeball regulator, which will replace the
existing eyeball if a 3rd return line is present.
Use the UWF Eyeball Fitting Kit (part #6-511-00) to restore proper water
circulation when the cleaner is removed
from the pool.
English
Universal Wall Fitting
(UWF)
Pressure
Relief Valve
Eyeball Regulator
O-Ring
Eyeball Connector
Eyeball Regulator
Retainer Ring
Installing Other Pool Connections
If the pool does not have a dedicated return line, the Polaris TR36P cleaner connects to most common
return lines using special adapter kits available for purchase at a participating Polaris dealer.
For pools with plastic-pipe return lines (without pipe threads) that are cut off flush with the pool wall:
If pipe is 1″ in
diameter, use 1″ Stub
Pipe Connection Kit
(part #9-100-8002)
1" Return Line
If pipe is 1-1/2″ in
diameter, use 1-1/2″
Stub Pipe Connection
Kit (part #9-100-8003)
1-1/2" Return Line
1" Expansion
Connector
For directional eyeball
fittings that do not
have a 1-1/2” threaded
socket, request the
Eyeball Adapter
Connection Kit (part
Wall Fitting
Adapter
#9-100-8005)
Pool/Spa Connections Requiring Special Fittings
If a spa is connected to the pool filtration equipment, obtain expansion regulators in addition to one of the
kits listed above. Contact your dealer or Customer Service to determine which parts may be necessary.
Retainer
Ring
Connector
1-1/2"
Expansion
Connector
look like this?
If the UWF and Eyeball
Regulators still cannot be
installed on the pool, contact
your dealer or Customer Service
to determine which parts may be
necessary.
5
English
3
1. Turn on the filtration pump.
2. With the hose connected to the UWF®, hold
4
Test Water Pressure
o
i
the pressure tester (o) under water. Cover the
large hole with your thumb and confirm water is
releasing from the pressure
relief valve (i).
NOTE: There are two holes in the end of the pressure
tester. It is important to block the larger hole to verify
pressure.
No water flow from pressure relief valve?
• If your Polaris® cleaner is connected to a dedicated cleaner line, adjust the diverter valve to
increase the water flow to the cleaner.
• Make sure filter screen (k) is correctly positioned in Quick Disconnect.
• Check skimmer, pump basket, and main filter for debris restricting flow.
• If the Polaris cleaner is connected to one of multiple return lines, verify you have the correct
Polaris return line connection kits installed (see page 5 of this manual).
Adjust Hose Length
7ft (2.13m)
4ft (1.2m)
Float (g)
Flotteur (g)
Flotador (g)
p
i
1. Turn the pump on. Hold hose
under water until the pressure
relief valve releases pressure.
2. Extend the hose to the
farthest point of the pool.
The hose end must be within
6 inches (15 cm), longer or
shorter.
3. Measure the hose with the
pressure on and cut excess
length from the first hose
section (p). (This is the
section connected to the
Quick Disconnect (i).)
4. Reconnect hose sections.
5. After adjusting the hose
length, position the three
hose floats as shown.
Hose too short?
• Contact your local Polaris dealer. Buy a new hose section. Add to
the first hose section (p) and cut until within 6 inches (15 cm).
6 in (15cm)
h
g
f
Recommended
Recommandé
Recomendado
6
5
English
Assemble the Cleaner
1. Remove the pressure tester (o) by unscrewing the hose nut (q).
NOTE: The hose nut has reversed threads.
2. Use the same hose nut (q) and secure the hose to the cleaner body at the
feed pipe.
3. Pull the bag up and attach to the hose using the bag clip (n) .
4. Push the head float (c) all the way forward, up against the
cleaner body.
n
q
c
7
English
Operating the Cleaner
WARNING
To avoid risk of potentially serious injury, do not swim or use the pool
when the cleaner is submerged or operating.
Start the Cleaner
1
1. Connect hose in the pool at the UWF®.
2. Submerge the cleaner in the pool, allowing it to sink to the bottom.
3. Turn on the filtration pump and allow it to prime. Cleaner will begin to move.
2
Check for Proper Wheel RPM
Before operating the Polaris cleaner®, check for proper wheel revolutions per minute
(RPM). For maximum efficiency, the Polaris should operate between 28 and 32
RPM.
1. Mark the single side wheel using using a piece of tape (or a small leaf tucked
into the tire).
2. Turn the pump on, hold the cleaner below the water level and count wheel
revolutions for one minute.
3. Optimum wheel speed should be between 28 and 32 RPM.
mark the single
mark the single side
side wheel
wheel (tape or small leaf)
(leaf, tape, or marker)
Single-wheel Side
C
28 - 32 RPM
1 min
IMPORTANT
Keep cleaner
submerged for
accurate wheel
speed count.
Sweep Hose
8
3
English
Adjust the Wheel Speed
Wheel Speed less than 28 RPM?
• Check the filter screen in the Quick Disconnect for debris.
• Clean the skimmer, filter and pump basket.
• Check the hoses, connections, and swivel for leaks.
• If the cleaner is connected to a dedicated return line, adjust the diverter
valve to increase water flow.
Wheel Speed more than 32 RPM?
• If the cleaner is connected to a dedicated cleaner line, adjust the diverter
valve to reduce the water flow to the cleaner.
• Unscrew the pressure relief valve until proper RPM is reached.
NOTE: For easier removal, use the Polaris® UWF® removal tool (Contact
your local Polaris dealer, Part # 10-102-00).
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English
Fine Tuning the Cleaner
When operating correctly, the Polaris® cleaner vacuums, sweeps and scrubs all surfaces
randomly throughout the pool. The climbing ability depends on the pool’s shape and water
pressure or flow. The Polaris cleaner climbs best in pools without sharp angles or curves
in the transition from the pool floor to the pool wall. Approximately every 3-1/2 minutes the
Polaris cleaner goes into back-up mode. This action pulls the Polaris cleaner away from pool
obstacles.
Fine tune your cleaner by adjusting the sweep hose or the
thrust jet as necessary, for optimal operation.
Adjust the Sweep Hose
1
The sweep hose should move in a gentle sweeping motion. To increase or
decrease sweeping motion:
1. Turn the filtration pump OFF.
2. Turn the adjustment screw on the feed pipe (r) counterclockwise to
increase sweep hose motion. Turn the adjustment screw clockwise to
decrease motion.
2
Decrease
motion
Increase
motion
Adjust the Thrust Jet
If the cleaner is veering left or right instead of tracking straight, adjust the
thrust jet (on the back of the cleaner body) for climbing walls or turning.
P
t
u
NOTE: Factory default setting is
eleven o’clock. Only adjust thrust
jet to accomodate unique pools
shapes.
f
e
L
t
i
n
U
s
11
11
e
h
s
u
P
a
e
r
c
n
I
D
e
c
r
e
a
s
h
e
s
12
C
s
e
s
s
e
s
6
U
n
i
t
l
i
m
m
i
l
C
R
b
i
g
i
n
g
h
t
39
g
n
i
b
10
Routine Maintenance
Perform routine maintenance to prolong the life of your cleaner.
Empty the Bag
1
Empty the bag when it is half full, especially if the dirt load is mostly sand.
NOTE: It is easier to empty a dry bag. Remove the bag and let dry before emptying.
Alternate between two bags while drying, so the cleaning cycle is not interrupted.
1. Detatch the bag by releasing the prongs.
2. Remove the bag tie collar from the feed hose.
3. Open the closure and dump out the debris.
English
2
3
Backwash the Pool Filter
Backwash your pool filter periodically. Always disconnect the Polaris® cleaner
from the pool wall before cleaning or backwashing the pool filter. After cleaning or
backwashing, let the filtration system run for at least five minutes to flush out the
return lines before re-connecting the Polaris cleaner.
Storage and Winterizing
NOTE: Never store the cleaner in direct sunlight.
To store the cleaner for the winter:
1. Remove cleaner from the pool and drain all water to avoid freezing water damage
(freeze damage is not covered under the warranty).
2. Remove the UWF® from the pool wall using the Quick Disconnect. Use a pulling
pressure as you unscrew.
If necessary, use the UWF Removal Tool (part #10-102-00) available from your local
Polaris dealer.
11
English
Troubleshooting
ProblemSolution
Hangs up on steps or other
Cleaner is sluggish, running with less
obstacles for longer than
3 1/2 minutes.
power than normal.
Cleaner flies around the pool and/or
does not make contact with
the bottom.
1. Check the wheel RPM.
2. Verify the back-up valve is cycling.
3. Adjust the thrust jet.
4. Remove unnecessary pool hardware or install a Ladder
Guard Kit (Part # G21) from a Polaris® dealer.
5. Check the bag and empty if needed.
1. Check the filter screen in the Quick Disconnect and
clean, if necessary.
2. Clean the skimmer basket, pump basket, and pool
filter.
3. Check hoses, connections, and swivels for leaks that
could cause loss of water pressure.
4. Check the wheel RPM (between 28 - 32).
1. Check the wheel RPM.
- If cleaner is connected to a dedicated return line with
a diverter valve, adjust the valve to decrease water flow
to cleaner.
- If more than 32 RPM, unscrew the pressure relief
valve to decrease water flow to
the cleaner.
2. Verify the back-up valve is cycling. Hold the valve out
of the water and watch the jet. It should come on and
go off every 3 1/2 minutes.
Cleaner does not back up.1. Verify the back-up valve is cycling every 3 1/2 minutes.
2. Check the wheel RPM (between 28 - 32).
3. If the bag is full, empty it.
4. If the head float has water in it, replace it.
5. Make sure feed hose is floating.
Cleaner only turns in one direction.1. Adjust the thrust jet.
2. Verify the feed hose assembly is floating properly.
Waterlogged hose floats can cause the feed hose
to sink. Older hoses may lose buoyancy, replace if
needed.
3. If the end of the hose connecting to the cleaner has a
curve, align it with the curve in the feed pipe.
4. Make sure that the swivel on the feed pipe turns freely.
12
ProblemSolution
Feed hose becomes tangled.1. Remeasure the hose to verify that it is adjusted to the
proper length for the pool shape.
2. With the Polaris cleaner operating, check that the
swivels in the hose and the hose connections turn
freely.
3. Make sure feed hose is floating.
4. With the Polaris® cleaner turned off, spin each of the
wheels.
All wheels should turn together.
English
Sweep hose is sucked into
the vacuum tube.
Sweep hose sprays too much water
out of the pool.
The cleaner does not clean the
entire pool.
The cleaner is running in circles on
its side.
1. Make sure the orifice at the end of the sweep hose is
not blocked by the sweep hose scrubber.
2. Adjust the sweep hose to a gentle sweeping motion.
1. Verify the Tail Sweep Pro® is installed correctly.
2. Adjust the speed of the sweep hose by tightening the
adjustment screw.
1. Check the hose length reaches within 6″ of the farthest
point of the pool. If not, order a new hose section from
your Polaris dealer.
2. Check thrust jet for 11 o’ clock position that optimizes
random turning.
3. With the pump running, turn the cleaner head upside
down. Verify the three vacuum jets have consistent
unobstructed flow. If not, contact Customer Service or
a Polaris authorized Service Center for assistance.
1. Check filter bag, if full it can weigh the cleaner down on
one side.
2. Remove the head float and shake it. If there is water in
the float, order a new one.
3. The feed hose float should float evenly on the surface
of the pool.
13
English
ProblemSolution
Cleaner does not climb walls.1. Verify the wheel speed is 28 - 32 RPM.
2. Verify the thrust jet is in the 11 o’clock position.
3. Verify the head float is positioned all the way forward.
4. Verify the hoses have been cut correctly, following the
instructions.
5. With the pump running, turn the cleaner head upside
down. Verify the three vacuum jets have consistent
unobstructed flow. If not, contact customer service or a
Polaris® authorized service center for assistance.
Cleaner tires are slipping on tile or
fiberglass pool surface.
Wheels rotate less than 28 times
per minute
Wheels rotate more than 32 times
per minute
1. Verify your cleaner has Polaris PosiTrax® tires installed
on all three wheels. Polaris PosiTrax tires are only for
use on tile and fiberglass pool surfaces.
2. Verify the wheel speed is 28 - 32 RPM.
1. Verify the filter screen, pump baskets, and main filter
are clean.
2. Verify there are no leaks in the cleaner hoses, swivels,
or connectors.
3. If cleaner is installed on a dedicated cleaner line, adjust
the diverter valve to increase flow to the cleaner.
1. If cleaner is connected to a dedicated cleaner line,
adjust the diverter valve to reduce the water flow to the
cleaner.
2. Unscrew the pressure relief valve on the UWF®
connector assembly until RPM is between 28 and 32.
14
®
Questions?
For replacement parts or additional troubleshooting
questions, call or go online.
1.800.822.7933
www.polarispool.com
English
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