2 3
POWERING ON THE
POLARIS eBIKE
1
Turn on the Pro Ride™ battery.
2
Turn on the IC Dashboard™.
3
Press the UP or DOWN button
to scroll until the desired
assistance or regeneration mode
is reached (use the arrows for UP
& DOWN)
4
Start pedal rotation for pedal
assistance.
QUICK START
TROUBLESHOOTING
FAULT
CODE
CAUSE
CORRECTIVE
MEASURE
F01
Internal error in the
motor
Have the hall sensor in the
internal motor checked by
authorized dealer
F02
Connection problem in
the motor
Check connections by
authorised dealer
F03
Cadence sensor Check cadence sensor
connection by authorised
dealer or shift gears to reset.
F04
Internal motor error Check the internal drive
circuit in the motor by an
authorised dealer.
F05
Connection problem
with LCD display
Check connections by
authorised dealer.
F06
Motor temperature too
high (above 80 C)
Allow the motor to cool
down by turning off the
unit and continuing to
pedal without assistance.
F07
Power supply
connection
Check the connection
between the battery and
motor. Have authorised
dealer check battery.
F08
Temperature of battery
pack too high (45 C)
Allow the battery to cool
down by turning off the
unit and continuing to
pedal without assistance.
F09
Temperature of battery
pack too low
(below 2 C)
Allow the battery pack to
warm up slowly in a warm
location.
F10
Temperature sensor Automatic sensor to
indicate high motor
temperature. Most
cases, eBike will remain
operational.
F11
Battery pack
connection
Check the connection
between the battery
pack and the battery
compartment in
downtube.
F12
One or more buttons
on the LCD display are
stuck
Check if any buttons are
stuck or blocked from
dirt or debris. Clean as
necessary.
F13
Gear is not aligned in
the sensor box.
Shift through gears while
pedaling
F14
Converter inside
battery overheat
Let cool down for 5
minutes
F15
Motor overheat Let cool down for 5
minutes otherwise unit will
shut off and switch to F06.
F16
Battery overheat
warning.
Allow the battery to cool
down by turning off the
unit and continuing to
pedal without assistance.
F17
Battery voltage level
too low. Unit is shut
off.
Charge the unit fully for
6-8 hrs
1
2
3
Charging in
frame
Charging
out of frame
Green LED signies the charger
is connected to AC power
WARNING: Please read and understand all
sections of this User Manual before riding
your pedelec bicycle.
WARNING: The battery is very heavy, so
ensure that you do not drop it as this could
cause personal injury and/or damage the battery.
WARNING: Remove the key from the
keyhole before riding. Replacement keys are
available in case of loss upon registering online.
FULLY CHARGE UNIT FOR A FULL 6-8
HOURS BEFORE YOUR FIRST RIDE.
INSTALLING THE
PRO RIDE™ BATTERY
CHARGING THE
PRO RIDE™ BATTERY
CAUTION: Charge the battery in a dry place and ensure there is sufficient ventilation.
Neither the battery nor the charger should be covered during charging. The charging
process gives off heat, which must escape or it could lead to overheating and a possible fire
hazard.
IMPORTANT: FULLY CHARGE BATTERIES BEFORE FIRST USE.
Li-Ion (Lithium-Ion) batteries must be fully charged immediately when they are received
and after each use. Optimal Li-Ion battery performance is reached after 3-4 charging cycles.
IMPORTANT: Always make sure the display and main power switch on the battery are
turned OFF before charging or removing the battery. Leave battery at 50% charge level
or more for extended periods of inactivity.
1
2
3
Connect internal battery connector
located inside battery compartment, to
the battery itself and lock it using the 2
metal prongs on the connector.