Polaris 700, 702, 502, 500 Installation Manual

Page 1

Automatic Gate Operator

Warning: Before installing your Polaris Automatic Gate operator (sometimes also referred to as the “Product”), read this entire Installation Manual for information about Product safety matters and proper use of the Product. Only use the Product for the purpose of operating a driveway gate.

Installation Manual

for models:

POLARIS 700/702

POLARIS 500/502

Page 2

WARNING OF RISKS, PURCHASER’S RESPONSIBILITIES, AND ASSUMPTION OF CERTAIN RISKS:

The directions for installation and use of the Product must be followed carefully. It is impossible to eliminate all risks inherently associated with use of the Product. The eectiveness of the Polaris Automatic Gate Operator depends on proper installation and the manner of use or application, all of which are beyond the control of Polaris Professional Products or the seller. All such risks are assumed by the purchaser, and by the purchaser’s installation and use of the Product.

The Polaris Automatic Gate Operator is for use on driveway gates only. The Product meets or exceeds the requirements of UL 325, the standard that regulates gate operator safety, as established and made eective March 14, 2003, by Underwriters Laboratories, Inc.

Page 3

TABLE OF CONTENTS

Gate Operator Class Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4

Warnings and Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 5

Pull-to-Open Gate Operator Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . page 8

Push-to-Open Gate Operator Mounting . . . . . . . . . . . . . . . . . . . . . . . . .page 12

DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 16

Wiring Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 18

Pull-to-Open Limit Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 23

Push-to-Open Limit Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 25

Obstruction Sensitivity Set Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 27

Primary/Secondary Gate Movement . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 28

Transmitter/Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 29

Accessory Hook Up Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 30

Exit Wand Hook Up Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 33

Photo Eyes Hook Up Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 34

Emergency Disconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 36

Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 37

Parts List and Illustrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 38

Troubleshooting/Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 40

Programming Wireless Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 42

List of Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 43

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 44

Polaris Automatic Gate Operators

608 Tierra Montana Loop

Bernalillo, NM 87004

Phone: 505-404-2222

Fax: 800-830-3952

Email: ask@polarisgate.com

Web: www.polarisgate.com

Page 4

GATE OPERATOR CLASS CATEGORIES*

GATE OPERATOR CLASS CATEGORIES

The Polaris Automatic Gate Operator is intended for use with vehicular swing gates. The operator can be used in Class I, Class II, Class III, and Class IV applications.

Residential Vehicular Gate Opener–Class I: A vehicular gate opener (or system) intended for use in a home of one-to-four single family dwelling, or a garage or parking area associated therewith.

Light Commercial/General Access Vehicular Gate Opener– Class II: A vehicular gate opener (or system) intended for use in a commercial location or building such as a multifamily housing unit (ve or less single family units), hotel, garages, retail store or other building servicing the general public.

Industrial/Limited Access Vehicular Gate Opener–Class III: A vehicular gate opener (or system) intended for use in an industrial location or building such as a factory or loading dock area or other locations not intended to service the general public.

Restricted Access Vehicular Gate Opener–Class IV: A vehicular gate opener (or system) intended for use in a guarded industrial location or building such as an airport security area or other restricted access locations not servicing the general public, in which unauthorized access is prevented via supervision by security personnel.

FOR YOUR RECORDS Please record the serial number (found on the control box cover) and purchase information below. Keep this with your proof of purchase (receipts) in case your product is lost, stolen or requires service.

Serial number: __________________________ Purchase date: __________________________ Retailer/store name: ______________________ _______________________________________

*Categories established by Underwriters Laboratories for vehicle gate operators

Polaris is a high end residential gate operator. Also suited for light commercial / industrial applications. Not advised for continuous duty.

Customer Service

8:00am to 5:00pm, MST, Monday – Friday

Polaris Gate Operators 608 Tierra Montana Lp. Bernalillo, NM 87004 Phone: 505-404-2222 Fax: 800-830-3952; Email: techsupport@polarisgate.com

Page 5

WARNINGS AND PRECAUTIONS

General Safety Information

The Polaris Automatic Gate Operator is designed to provide for safe operation. One of the most important safety features of the gate operator is obstruction sensing. When there is an obstruction that prevents the gate from opening or closing, the gate will immediately reverse direction and return to the fully open or closed position. While in the process of returning to the fully open or closed position, if the gate senses an additional obstruction the gate will stop immediately and sound an alarm. At this point the gate operator will need to be reset by turning the power switch on the control box OFF for a minimum of ten seconds.

The Polaris gate operator includes an adjustment for setting the sensitivity of the obstruction performance. Refer to page 27 for Obstruction Sensitivity Set Up details.

Vehicular gates are large heavy objects. Polaris Automatic gate operators provide a convenient way to open and close the gates. Since the gate system and its components exert a high level of force to open and close the gate, they can be dangerous, causing severe injuries or death to you and others.

Your safety and the safety of others depend on the installer of this system to read, understand, and follow the information and instructions in this manual.

The Polaris Automatic Gate Operator is designed to comply with UL 325, the safety standard covering automatic gate opening systems. UL 325 requires that gate opening systems have provisions for, or be supplied with, at least one independent primary and one independent secondary means of protection against entrapment. The primary means of entrapment protection in the Polaris Automatic Gate Operator is Type A, an inherent means of entrapment protection. The secondary means of entrapment protection in the Polaris Automatic Gate Operator is Type B1, the provision for the connection of a photo cell or other non contact sensor.

Safety overview checklist:

WARNING – To reduce the risk of injury or death:

• SAVE THESE INSTRUCTIONS

• Use this operator only with swing gates.

• READ AND FOLLOW ALL INSTRUCTIONS.

• Never let children operate or play with gate controls.

Keep the remote control away from children.

• Always keep people and objects away from the gate.

NO ONE SHOULD CROSS THE PATH OF THE MOVING GATE.

• The entrance is for vehicles only. Pedestrians must use a

separate entrance.

• Remember that the Polaris Automatic Gate Operator

must only be installed on gate systems meeting the requirements of the application.

• Ensure that you are using the correct gate operator for

the type and size of gate, its frequency of use and the class rating.

• Ensure that the gate and gate operator installation

comply with applicable local codes.

• Contact local re and law enforcement to arrange

emergency access procedures.

• Keep people, animals, and property away from the

gate area. Do not let children play in or near the gate area.

• Use caution with moving parts to avoid injuring ngers

or hands.

• Consider installing contact sensors, or non-contact

sensors to provide additional safety and protection against entrapment.

• Never activate the gate operator until you ensure that

the area is clear of people, pets, or other obstructions. Watch the gate until it stops.

• Controls must be far enough from the gate so that the

user is prevented from coming in contact with the gate while operating the controls.

The gate operator’s built-in means of entrapment protection (Type A) may not be sensitive enough to prevent bodily injury in some circumstances. Secondary means of entrapment protection (Type B1), such as a photo cell are suggested for enhanced safety.

Page 6

Protection against Entrapment

Important! Study g. 1 and keep safety foremost at all times.

Entrapment areas for a proper pull-to-open installation

Entrapment Area 1 Hinged edge of the gate and the fence post

Entrapment Area 2 Between the gate and the gate post

Entrapment Area 3 The path of the gate

Entrapment Area 4 The space between the gate in the open position and any object such as a wall, fence, tree, etc.

Entrapment Area 5 Pinch points between the operator and gate or post

WARNINGS AND PRECAUTIONS

Figure 1

Fence

Area 1

Fence

Area 2

Area 5

Area 3

Area 4

Gate in open position

Driveway

Page 7

WARNINGS AND PRECAUTIONS

Entrapment Alarm

(UL 325; 30.1) In compliance with UL 325 the Polaris Automatic Gate Operator is designed to stop and reverse direction within two seconds of sensing an obstruction. In addition, the Polaris Automatic Gate Operator activates an audible alarm if the unit incurs an obstruction twice while opening or closing. This alarm sounds for ve minutes, or until the operator receives a renewed, intended input from a hardwired control such as the Push Button Control. At that point the gate returns to a fully open or fully closed position. Turning the power switch on the control box OFF for ten seconds and back ON also deactivates the alarm.

Figure 2

Warning signs (two enclosed) to be installed on each side of the gate (three to ve feet above the bottom of the gate)

Warning Signs and Labels

Required Safety Precautions for Gates Warning signs alert people of automatic gate operation.

They are required when installing the Polaris Automatic Gate Operator. If pedestrians will be in the area, install a walkthrough gate for their use.

Warning Signs The warning signs must be installed on both sides of the

gate.

These warning signs and decals must be used. If any were missing when the gate operator was purchased, immediately contact Polaris Automatic Gate Operators for replacements.

Figure 3

Install warning decals, one on each side of gate operator

Page 8

PULL-TO-OPEN GATE OPERATOR COLUMN MOUNTING

PULLTOOPEN GATE OPERATOR COLUMN MOUNTING MEASUREMENTS

(Open gate to inside of property)

The proper position of the mounting brackets is crucial to the eciency and leverage of the gate operator. The distance between the gate operator and the gate is also determined by the proper position of the mounting brackets.

Figure 4

NOTE: Gate operator should be in the fully retracted position before attaching the gate bracket and the post mount bracket assembly.

NOTE: Make sure the actuator can swing freely through the complete travel of the gate. Please contact our Technical Support dept. to discuss “X” - “Y” measurement needed for your installation of the Polaris 500 or 700 series operators to column mount applications.

NOTE: Gate in OPEN position

Page 9

PULL-TO-OPEN GATE OPERATOR MOUNTING

Step 1 The post bracket and pivot bracket are installed as shown

in g. 5. **Note - If using supplied brackets for an Amazing Gate System with posts, please refer to installation instructions provided with your Amazing Gate.***

Figure 5

Post

1/2” – 13 Hex

1/2” Flat washer

3/8” – 16 x 3” Hex bolt

Post bracket

3/8” – 16 x 10” Carriage or all thread bolt

Pivot bracket

3/8” Flat washer

3/8” – 16 Hex nut

Step 2 The gate bracket is installed as shown in g. 6.

Figure 6

3/8” – 16 x 3” Hex bolt

Gate bracket

3/8” Flat washer

3/8” – 16 Hex nut

Gate

Page 10

Step 3 With the gate in the desired open position and with

the gate operator in its fully retracted position, install the gate operator. Ensure the gate operator is mounted level.

Figure 7

PULL-TO-OPEN GATE OPERATOR MOUNTING

3/8” – 16 x 3” Hex bolt

3/8” Flat washer

3/8” – 16 Hex nut

3/8” x 1 1/8” OD x 1/2” Bushing

3/8” x 2 3/8” Clevis pin

Clevis pin clip

3/8” x 1 1/8” OD x 3/32” Bushing

3/8” x 1 3/8” Clevis pin

Clevis pin clip

Page 11

PULL-TO-OPEN GATE OPERATOR MOUNTING

Fence

2” Minimum

Figure 8

NOTE: Gate in OPEN position

Pinch area

Fence

Step 4 Ensure a minimum 2” space exists between the gate and the gate operator for safety reasons. If the proper clearance cannot be achieved, you may need to move the post mount bracket assembly slightly to the right or left to obtain the proper clearances.

NOTE: Ensure the gate operator and the pivot bracket does not bind in the gate-open and gate-closed positions.

NOTE: Gate in CLOSED position

2” Minimum

Pinch area

Mounting the Control Box

Step 5 Mount the control box as illustrated.

NOTE: Ensure the control box is mounted to a secure surface and at least three feet above the ground to protect it from rain, snow, and other conditions.

Control Box Dimensions:

14.5h x 12.5w x 10.5d

Mounting of Secondary Operator

Figure 9

#10 x 2” Mounting screws

If mounting two operator arms on a dual gate, repeat steps 1 – 4 for the secondary operator arm.

Control box

Page 12

PUSH-TO-OPEN GATE OPERATOR MOUNTING

PUSHTOOPEN GATE OPERATOR MOUNTING

(Open gate to outside of property)

For push-to-open applications, a push-to-open pivot bracket should be used. This bracket must be purchased separately (see List of Accessories).

NOTE: Gate operator should be in the fully retracted position before attaching the gate bracket and the post mount bracket assembly.

Figure 10

NOTE: Gate in CLOSED position

X = 6 inches Y = 8 3/8 inches

NOTE: These dimensions provide optimal performance. Deviation from these dimensions will reduce speed or power to the extent the operator may not function correctly.

Page 13

PUSH-TO-OPEN GATE OPERATOR MOUNTING

Step 1 The post bracket and pivot bracket are installed as shown

in g. 11. **Note - If using supplied brackets for an Amazing Gate System with posts, please refer to installation instructions provided with your Amazing Gate.***

Figure 11

Post

1/2” – 13 Hex

1/2” Flat washer

3/8” – 16 x 3” Hex bolt

Post bracket

3/8” – 16 x 10” Carriage bolt or all-thread bolt.

Push-to-Open Pivot Bracket (not included)

3/8” Flat washer

3/8” – 16 Hex nut

Step 2 The gate bracket is installed as shown in g. 12.

Figure 12

3/8” – 16 x 3” Hex bolt

Gate bracket

3/8” Flat washer

3/8” – 16 Hex nut

Gate

Page 14

Step 3 With the gate in the desired closed position and with

the gate operator in its fully retracted position, install the gate operator. Ensure the gate operator is mounted level.

Figure 13

PUSH-TO-OPEN GATE OPERATOR MOUNTING

3/8” – 16 x 3” Hex bolt

3/8” Flat washer

3/8” – 16 Hex nut 3/8” x 1 1/8” OD x

Clevis pin clip

3/8” x 2 3/8” Clevis pin

1/2” Bushing

3/8” x 1 1/8” OD x 3/32” Bushing

3/8” x 1 3/8” Clevis pin

Clevis pin clip

Page 15

PUSH-TO-OPEN GATE OPERATOR MOUNTING

Fence

NOTE: Gate in OPEN position

2” Minimum

Figure 14

Pinch area

Fence

Step 4 Ensure a minimum 2” space exists between the gate

and the gate operator for safety reasons. If the proper clearance cannot be achieved, you may need to move the post mount bracket assembly slightly to the right or left to obtain the proper clearances.

NOTE: Ensure the gate operator and the pivot bracket does not bind in the gate-open and gate-closed positions.

NOTE: Gate in CLOSED position

2” Minimum

Pinch area

Mounting the Control Box

Step 5 Mount the control box as illustrated.

NOTE: Ensure the control box is mounted to a secure surface and at least three feet above the ground to protect it from rain, snow, and other conditions.

Mounting of Secondary Operator

If mounting two operator arms on a dual gate, repeat steps 1 – 4 for the secondary operator arm.

Figure 15

#10 x 2” Mounting screws

Control box

Page 16

DIP SWITCHES

* - Default factory setting

Block 1, DIP Switch 1 – Auto Close ON – Auto close feature enabled OFF* – Auto close feature disabled NOTE: To adjust auto close time refer to gure 17.

Block 1, DIP Switch 2 – Audible Motion Alarm ON – Audible motion alarm enabled OFF* – Audible motion alarm disabled

Block 1, DIP Switch 3 – Extended Soft Start/Stop ON – Extended soft start/stop operation enabled OFF* – Normal soft start/stop operation

Block 1, DIP Switch 4 – Time of Soft Start/Stop ON – Max. extended time of soft start/stop operation OFF* – Extended time of soft start/stop operation NOTE: Only active if Block 1, DIP 3 is set to ON

Block 2, DIP Switch 1 – Single or Dual Gate ON – Dual gate applications OFF* – Single gate applications

Figure 16

DIP Switches

Block 1

NOTE: All DIP Switches are shown in the factory default position (OFF)

Block 2

Block 2, DIP Switch 2 – Pull-to-Open or Push-to-Open for Primary Gate Operator ON – Primary gate operator set up for push-to-open operation OFF* – Primary gate operator set up for pull-to-open operation

Block 2, DIP Switch 3 – Pull-to-Open or Push-to-Open for Secondary Gate Operator ON – Secondary gate operator set up for push-to-open operation OFF* – Secondary gate operator set up for pull-to-open operation NOTE: Only active if Block 2, DIP Switch 1 is set in the ON position

Block 2, DIP Switch 4 – Timing of Dual Gates ON – One gate is delayed when opening or closing OFF* – Gates open and close simultaneously NOTE: Only active if Block 2, DIP Switch 1 is set in the ON position

Block 2, DIP Switch 5 – Sequencing of Dual Gate Opening and Closing ON – Secondary gate operator opens rst and closes second (2 second delay) OFF* – Primary gate operator opens rst and closes second (2 second delay) NOTE: Only active if Block 2, DIP 4 is in the ON position

Block 2, DIP Switch 6 – Dual Gate Position Limit Settings ON – Set limit setting for secondary gate operator OFF* – Set limit setting for primary gate operator NOTE: Only active if Block 2, DIP Switch 1 is set in the ON position

Block 2, DIP Switch 7 – Constant or Momentary Pressure ON – Constant pressure required to operate gate OFF* – Momentary contact required to operate gate

Block 2, DIP Switch 8 – Not Used

Page 17

DIP SWITCHES

Auto Close Timer

The amount of time between opening the gate and automatically closing the gate can be adjusted between 0 seconds and 120 seconds. The adjustment is made by turning the CLOSE TIMER potentiometer. The default position of the potentiometer is zero seconds. Timer will activate after gates have completed one full cycle. To increase the delay time, turn the potentiometer clockwise.

NOTE: Only active if Block 1, DIP switch 1 is in the ON position.

Figure 17

Auto Close Potentiometer

Page 18

WIRING OPERATOR

Figure 18

Location of ON/OFF Switch

Control Box

ON position

OFF position

WIRING OPERATOR

NOTE: Before powering, gate operator must be connected to the control box – damage may occur if gate operator is connected directly to a battery or other power source.

Step 1 Ensure the control box power switch is in the OFF

position. The control box power switch is located on the bottom of the control box. NOTE: Use only 16 gauge dual conductor, multi-stranded, direct burial wire for AC power hookup. Follow local electrical codes.

Step 2 If using AC power to charge the battery, connect wire to the

control box as shown in g. 19. If charging battery with a solar panel(s), refer to Accessory Hook-Up Diagram g. 32 on page 28. Connect wires from primary operator (and secondary operator if installing on a dual gate) to the control box as shown in g. 19. Wire should be buried in accordance with local codes.

Figure 19

Transformer

Primary Gate Operator

WARNING: DO NOT CONNECT BOTH TRANSFORMER AND SOLAR PANEL. THIS SYSTEM IS DESIGNED TO RUN ON ONLY ONE POWER SOURCE. CONNECTING BOTH POWER SOURCES CAN RESULT IN DAMAGE TO CIRCUIT BOARD AND WILL VOID WARRANTY.

Figure 20

Screw in connector to lock wire in place

Terminal block

Brn

Blk

Blu

Red

Yel

Org

Blu

Blk

Red

Brn

Yel Org

Wire

NOTE: Unscrew connector to release wire

NOTE: Entire terminal block can be removed from circuit board to

Secondary Gate Operator

allow wiring. The terminal block can then be snapped back onto the circuit board

Page 19

WIRING OPERATOR

Figure 21

Step 3 The transformer provided is for dry location use only. If used

in an outside outlet, the transformer must be enclosed or covered for weather protection. Attach AC power wire to the transformer.

NOTE: DO NOT PLUG TRANSFORMER INTO AC POWER UNTIL ALL WIRING IS COMPLETED.

Step 4 Install the battery by placing the battery into the control

box. The control box can accommodate one or two batteries.

Warning: Do not attempt to splice operator wires for

the purpose of extending your wiring connections. Doing so can void your warranty. Contact technical support for recommended procedure. 1-800-234-3952.

Battery

Step 5 Connect the battery terminal wires

to the battery.

Step 6 Plug in transformer. Turn control

box power switch to the ON position.

Second battery (not included)

Figure 22

Black (-) terminal wire

Red (+) terminal wire

Page 20

WIRING OPERATOR

Board Layout Description

Figure 23

17 18

LED’s

1. 18 VAC Power

2. 24V Converter

3. Gate Operator Retracting

4. Gate Operator Extending

5. Obstruction

6. Auto Close

7. Battery OK

8. Battery Charging

9. Status

10. Safety Loop

11. Shadow Loop

12. Exit Loop

13. Radio Receiver

Potentiometers

14. Stall Force Adjustment

15. Auto Close Adjustments

Buttons

16. Cycle – used as an input device

17. Set Limit

18. Learn Code

19. Power Save

Fuses

20. 15 amp Fuse

21. 4 amp Fuse

Connectors

22. Buzzer Connection

23. RF Board Connection

Page 21

WIRING OPERATOR

LED Descriptions

Proper wiring and performance can be veried by checking the operation of the LED’s located on the circuit board.

LED #1: 18VAC OK Lit when AC power is being supplied to the circuit board.

LED #2: +24V OK Lit when 24V converter is activated.

LED #3: IN There are two “IN” LED’s. One near the Opener 1 terminals and one near the Opener 2 terminals. One LED will light when a single gate operator is retracting. Both LED’s will light when dual gate operators are retracting.

LED #4: OUT There are two “OUT” LED’s. One near the Opener 1 terminals and one near the Opener 2 terminals. One LED will light when a single gate operator is extending. Both LED’s will light when dual gate operators are extending.

LED #5: OBSTR Lit when an obstruction is sensed.

LED #6: TIMER ON Blinks when auto close feature is enabled and gate is in open position. Lit when gate arm cycle limiter is automatically activated.

Power Save Mode (Recommended for Solar Applications)

Polaris Automatic Gate Operators come equipped with a Power Save feature. The default mode is for all LED’s to be operational as described. If it is desired to conserve power to maximize battery life (recommended for the following steps can be taken.

Press and hold the PWR SAVE button for three seconds. An audible beep will sound conrming the change to the power save mode. This will disable several LED’s when not activated for ve minutes. In Power Save mode, the LED’s will operate as described upon an input. When the gate sits idle for ve minutes, the LED’s will turn o to conserve power.

When troubleshooting the installation it is recommended to disable the Power Save feature. The feature can be disabled by pressing and holding the PWR SAVE button for three seconds. Two audible beeps will sound conrming the change to normal mode operation.

Figure 24

LED #7: BATT OK Lit when battery is OK or “charged.”

LED #8: CHARGING Lit when battery is being charged.

LED #9: STATUS Blinks to indicate that the system is functioning properly. Also used to indicate a user input during installation.

LED #10: SAFETY LOOP Lit when the safety loop contact is made.

LED #11: SHADOW LOOP Lit when shadow loop contact is made.

LED #12: EXIT LOOP Lit when an exit loop contact is made.

LED #13: RADIO RECVR Lit while transmitter button is pushed.

Power save button

Page 22

WIRING OPERATOR

Page 23

PULL-TO-OPEN LIMIT SETTING

PULLTOOPEN LIMIT SETTING

(Open gate to inside of property)

Single Gate Installations

Step 1 Make sure the gate is in the fully open position.

Ensure power switch is in the ON position.

Step 2 Verify Block 2, DIP Switch #1 is in OFF position. Press the

cycle button on circuit board and the gate will begin to close. Stop the gate using the cycle button when the desired limit has been reached.

Step 3 Press and hold the “SET LIMIT” button until one audible

beep is heard to acquire the closed limit setting. The STATUS light will turn on immediately upon pressing the SET LIMIT button. The STATUS light will turn o and an audible beep will verify the closed limit is now set.

Step 4 Press cycle button on circuit board to return the gate to the

fully open position.

Figure 27

Step 5 Again, using the cycle button close the gate to verify it

meets the desired location. If the gate did NOT reach the desired closed limit, proceed to step 6.

Step 6 CLEARING THE CLOSED LIMIT SETTING:

a) Return the gate to the fully open position. b) Press and hold the SET LIMIT button until two audible

beeps are heard.

c) Two audible beeps will verify the closed limit setting is

now cleared.

Repeat steps 1 – 5 to program the gates “closed limit setting”.

WARNING: Do not use hand held transmitters to program primary and secondary limits. Only the cycle button should be used until nal set up is complete to avoid damage to actuators and voiding warranty.

***Dip switch number 6 dictates which gate is being

aected by the set limit button, whether setting or clearing the limit. If dip switch 6 is in the up position, it will set or clear the limit for the secondary operator. If it’s in the down position it will set ot clear the limit for the primary operator.***

Page 24

PULL-TO-OPEN LIMIT SETTING

Dual Gate Installations

Step 1 Make sure both gates are in the fully open position.

Ensure power switch is in the ON position.

Step 2 Verify Block 2, DIP Switch #1 is in ON position. Press the cycle

button on the circuit board and the gates will begin to close. Stop the gates using the cycle button when the desired limit for the primary gate has been reached.

Step 3 Verify Block 2, DIP Switch #6 is in the OFF position. Press

and hold the “SET LIMIT” button until one audible beep is heard to acquire the closed limit setting (g. 28). The STATUS light will turn on immediately upon pressing the SET LIMIT button. The STATUS light will turn o and an audible beep will verify the closed limit is now set.

Step 4 Press the cycle button on circuit board to return the gates to

the fully open position.

Figure 28

Step 5 (setting secondary gate) Set Block 2, DIP switch #6 to the ON position. Again, press

the cycle button. The gates will begin to close. The primary gate should stop at the closed limit position that was programmed in the previous steps. The secondary gate will continue to close until you press the cycle button on the circuit board.

Step 6 Press and hold the “SET LIMIT” button until one audible

beep is heard to acquire the closed limit setting (g. 28). The STATUS light will turn on immediately upon pressing the SET LIMIT button. The STATUS light will turn o and an audible beep will verify the closed limit is now set.

Step 7 Press the cycle button on circuit board to open both gates.

Then once again press the button to close the gates and verify the closed limits are set properly. If the gates did not reach the desired closed limits, proceed to step 8.

Step 8 CLEARING THE CLOSED LIMIT SETTINGS:

a) Return the gates to the fully open position. b) Set Block 2, DIP switch #6 to the OFF position. c) Press and hold the SET LIMIT button until two audible

beeps are heard.Two audible beeps will verify the closed

limit setting is now cleared. d) Set Block 2, DIP switch #6 to the ON position. e) Press and hold the SET LIMIT button until two audible

beeps are heard. Two audible beeps will verify the closed

limit setting is now cleared.

Repeat steps 1 – 7 to program the gates “closed limit setting”.

Page 25

PUSH-TO-OPEN LIMIT SETTING

PUSHTOOPEN LIMIT SETTING

(Open Gate to Outside)

Single Gate Installations

Step 1 Make sure the gate is in the fully closed position.

Ensure power switch is in the ON position.

Step 2 Verify Block 2, DIP Switch #1 is in OFF position and Block 2,

DIP switch 2 is in the ON position. Press the cycle button on circuit board and the gate will begin to open. Stop the gate using the cycle button when the desired limit has been reached.

Step 3 Press and hold the “SET LIMIT” button until one audible

beep is heard to acquire the open limit setting. The STATUS light will turn on immediately upon pressing the SET LIMIT button. The STATUS light will turn o and an audible beep will verify the open limit is now set.

Figure 29

Step 4 Press cycle button on circuit board to return the gate to the

fully closed position.

Step 5 Again, using the cycle button open the gate to verify it

meets the desired location. If the gate did NOT reach the desired open limit, proceed to step 6.

Step 6 CLEARING THE OPEN LIMIT SETTING:

a) Return the gate to the fully closed position. b) Press and hold the SET LIMIT button until two audible

beeps are heard.

c) Two audible beeps will verify the open limit setting is

now cleared.

Repeat steps 1 – 5 to program the gates “open limit setting”.

Page 26

PUSH-TO-OPEN LIMIT SETTING

Dual Gate Installations

Step 1 Make sure both gates are in the fully closed position.

Verify Block 2, DIP Switch #1,2,3 & 6 are in the ON position,

Step 2 Ensure power switch is in the ON position. Press the cycle

button on the circuit board and the gates will begin to open. Stop the gates using the cycle button when the desired limit for the primary gate has been reached.

Step 3 Press and hold the “SET LIMIT” button until you hear one

beep to acquire the open limit setting (g. 29). The STATUS light will turn on immediately upon pressing the SET LIMIT button. The STATUS light will turn o and an audible beep will verify the open limit is now set.

Step 4 Press cycle button on circuit board to return the gates to the

fully closed position.

Step 5 Again, press the cycle button on circuit board. The gates will

begin to open. The primary gate should stop at the open limit position that was programmed in the previous steps. The secondary gate will continue to open until you press the cycle button.

Figure 30

Step 6 (setting secondary gate) Set Block 2, DIP switch #6 to the ON position. Press and hold

the “SET LIMIT” button until you hear one beep to acquire the open limit setting (g. 29). The STATUS light will turn on immediately upon pressing the SET LIMIT button. The STATUS light will turn o and an audible beep will verify the open limit is now set.

Step 7 Press the cycle button on circuit board to close both gates.

Then once again press the button to open the gates and verify the open limits are set properly. If the gates did not reach the desired open limits, proceed to step 8.

Step 8 CLEARING THE OPEN LIMIT SETTINGS:

a) Return the gates to the fully closed position. b) Set Block 2, DIP switch #6 to the OFF position. c) Press and hold the SET LIMIT button until two audible

beeps are heard. Two audible beeps will verify the open

limit setting is now cleared. d) Set Block 2, DIP switch #6 to the ON position. e) Press and hold the SET LIMIT button for until two audible

beeps are heard. Two audible beeps will verify the open

limit setting is now cleared.

Repeat steps 1 – 7 to program the gates “open limit setting”.

Page 27

OBSTRUCTION SENSITIVITY SET UP

IMPORTANT: For safety reasons the obstruction setting or stall force on the Polaris Automatic Gate Operator control board comes from the factory set at minimum,(turned all the way counter-clockwise). In many gate installations, this setting will need to be adjusted to overcome the weight and size of the gates.

The STALL FORCE potentiometer on the circuit board controls the obstruction sensitivity (or the amount of force the operator will apply to an obstruction) before it automatically stops and reverses direction of the gate. Adjust the sensitivity beginning at the factory default counter-clockwise position. Continue to incrementally increase the force until the gate can open and close without obstructing under its own weight.

NOTE: The stall force may need to be increased in cold weather due to increased resistance from gate hinges.

NOTE: The OBSTR LED will light to indicate an obstruction is sensed.

Figure 31

Obstruction Potentiometer

Page 28

PRIMARY/SECONDARY GATE MOVEMENT

For dual gate installations the timing of the gates opening and closing can be adjusted. To set a dual gate installation for both gates to open and close simultaneously, set the DIP switches as follows.

Block 2, DIP 1 – ON position Block 2, DIP 4 – OFF position

If it is desired to have one gate open and close prior to the other, this can be accomplished by adjusting the DIP switch settings.

Block 2, DIP 1 – ON position Block 2, DIP 4 – ON position

Now determine which gate is desired to open rst and close second. Another DIP switch adjustment is required to set this.

PRIMARY/SECONDARY GATE MOVEMENT

For primary gate operator (wired to operator 1 terminals) to open rst and close second:

Block 2, DIP 5 – OFF position

For secondary gate operator (wired to operator 2 terminals) to open rst and close second:

Block 2, DIP 5 – ON position

The delay in opening and closing is always set for two seconds.

Control Box Cover

Once you have programmed your remote/keypad, you can then install the cover of the control box. Use ve #10 x 3/4” screws to secure the cover to the control box.

Page 29

TRANSMITTER/RECEIVER

NOTE: All Polaris Automatic Gate Operator transmitters use a standard code set at the factory. It is recommended that this code is re-set for safety and security before programming receiver.

Step 1 Remove the battery access cover on the transmitter.

When the cover is o, you will see the battery and the DIP switches.

Step 2 The DIP switch block contains 10 small switches.

Using a small screwdriver or pen, move any switch or combination of the switches to either the open or closed position.

NOTE: Do not set the switches to all open or all closed.

Step 3 Locate the LEARN CODE button on the circuit board in

the control box.

Figure 25

DIP switches

Transmitter

Step 4 Press and hold the LEARN CODE button for at least three

seconds, but no more than ve seconds. Upon release, the CHARGING LED will light, the STATUS LED will stop blinking, and an audible beep will occur verifying the circuit board is in the learn code mode.

Step 5 Press and hold the transmitter button until the

CHARGING LED turns o, the STATUS light blinks, and an audible beep occurs. Release the transmitter button. The transmitter code is now set.

Step 6 Replace the battery access cover on the transmitter.

Step 7 Verify the transmitter is operational by pressing the

transmitter button. The RADIO RECEIVER LED will light and the gate will move if the setting is correct.

If the gate does not move, repeat the process starting with step 4.

Figure 26

NOTE: The control box circuit board can learn and hold up to 10 dierent codes.

NOTE: To clear all codes, press and hold the LEARN CODE button for 10 seconds. Two audible beeps verify LEARN CODE has been cleared.

Page 30

Photo

Beams

Vehicle

Sensor

ACCESSORY HOOK UP DIAGRAM

Loop Detectors

Receiver

Edge Sensors

3-Button

Fire Box

When using Automatic Gate Lock , power

is supplied from the control board to

unlatch the lock. Connect Gate Lock as

shown and add jumper (A).

When using Magnetic Gate Lock , power

is supplied from an external source.

Remove jumper (A) and connect power

source (B) and Magnetic Lock as shown.

Push Button

Figure 32

ACCESSORY HOOK UP DIAGRAM

Warning Light

12 Volt Low Power

Solar Panel

Page 31

ACCESSORY HOOK UP DIAGRAM

Telephone Entry System

3- Button Station

Accessory Connections Strip

Fire Access Control

Keyswitch Control

Magnetic Lock- #2 see page 30.

Solenoid Lock- #1 see page 30.

Page 32

Wired Keypad

Photo Eye Beams

ACCESSORY HOOK UP DIAGRAM

Victory PB-1200 Photo Eye Beams

External Radio Receiver

Page 33

EXIT WAND HOOK UP DIAGRAM

Page 34

PHOTO EYE HOOK UP DIAGRAM

Page 35

PHOTO EYE HOOK UP DIAGRAM

Page 36

EMERGENCY DISCONNECT

CAUTION: The gate will move freely and uncontrolled when the gate operator is removed from the gate. ONLY disconnect the gate operator when the control box power switch is OFF and the gate is NOT moving.

Step 1 Turn control box power switch to the OFF position.

Figure 33

Step 2 Remove clevis pin clip and clevis pin from the front and

rear mounting points.

Step 3 Remove the gate operator from the mount.

NOTE: The gate can be opened and closed manually when the gate operator is disconnected.

Warning: Do not allow operator to hang freely when

disconnected from the gate. This can cause damage to the operator and will void the warranty.

Clevis pin

Bushing

Clevis pin clip

Page 37

TECHNICAL SPECIFICATIONS

Mechanical Specications

Motor: 24 VDC

Shipping Weight: POLARIS 500: 50 lbs POLARIS 502: 40 lbs

POLARIS 700: 52 lbs POLARIS 702: 42 lbs

Travel Speed: 16 seconds for 90° (opening under normal conditions and normal load)

POLARIS 500/502

Capacity

Stroke Length 19 inches

Minimum Gate Length 60 inches

Electrical Specications

Voltage Ratings: Powered by a 24 v VDC motor 18 VAC transformer: 18.0 to 22.0 VAC 12 V Battery: 12.0 to 13.5 VDC 7.2Ah Charging Circuit: 12.0 to 14.8 VDC

Transmitter/Receiver Frequency: 433MHz

Transmitter Range: Up to 300 feet (90 meters)

Figure 34

39.6 inches retracted

58.6 inches extended

14 feet/300 pounds

POLARIS 700/702

Capacity

Stroke Length 24 inches

Minimum Gate Length 72 inches

44.6 inches retracted

68.6 inches extended

16 feet/500 pounds

Page 38

PARTS LIST AND ILLUSTRATIONS

Hardware Kit

3/8” – 16 Hex Nut (4)

PARTS LIST AND ILLUSTRATIONS

Primary Gate Operator

10 ft. cable

POLARIS 500 POLARIS 700

Gate Bracket

7/16” – 13 Hex Nut (4)

3/8” – 16 x 3” Hex Bolt (4)

7/16” – 3/8 x 8” All-Thread Bolt (2)

3/8” x 1 1/8” OD x 1/2” Nylon Bushing (2)

3/8” x 1 1/8” OD x 3/32” Nylon Bushing (2)

1/2” Flat Washer (3)

Pivot Bracket

Post Bracket

#10 x 2” Mounting Screw (4)

3/8” Flat Washer (4)

Tie Wrap (10)

Clevis Pin Clip (2)

3/8” x 1 3/8” Clevis Pin (1)

Transmitter

3/8” x 2 3/8” Clevis Pin (1)

Page 39

PARTS LIST AND ILLUSTRATIONS

Secondary Gate Operator

40 ft. cable

POLARIS 502 POLARIS 702

POLARIS 502 (7001758.002) POLARIS 702 (7001758.004)

Circuit Board

(7001755.001)

Battery Battery

(7001155.001)

Control Box

(7001754.001)

Cabinet Dimensions:

14.5h x 12.5w x 10.5d inches

Transformer

(7001212.001)

Page 40

TROUBLESHOOTING/MAINTENANCE

TROUBLE SHOOTING

The gate(s) stops or reverses before reaching the desired position.

1. Verify the gate frame is not encountering an obstruction and the gate hinges are not binding.

2. If the OBSTR LED is lit, the stall force may be set too sensitive. Increase the stall force by turning the STALL FORCE potentiometer clockwise 1/8 turn. Operate the gate again to see if the problem still exists. If the problem still exists increase the stall force again and retry. If the problem still exists proceed to step 3.

CAUTION: Increasing the stall force reduces obstruction protection.

3. Reset the operator by turning the power o for ve seconds. Turn the power back on and press the CYCLE button and allow the operators to fully retract. Try operating the gate again to see if the problem still exists. If the gate stops before reaching the desired position, clear and redene the limit settings as described earlier in the manual.

4. Check for any loose or incorrect connections.

5. If steps 1–4 did not solve the problem please call technical support at 1-800-234-3952.

The gate will not operate using the handheld transmitter.

1. Press transmitter button to verify LED on transmitter illuminates. If not, replace 9V battery.

2. Observe RADIO RECEIVER LED on the control board and verify it turns on when transmitter button is pressed. If so, the transmitter is working correctly refer to troubleshooting section “The Gate Will Not Operate.” If the LED does not illuminate, proceed to step 3.

3. Refer to page 22 of manual “Transmitter/Receiver” and relearn the transmitter code. If the problem still exists proceed to step 4.

4. Verify RF Board Connection (page 20, g. 23). If connections are correct, please call technical support.

The Gate Will Not Close Automatically

1. Make sure dip switch 1, block 1 is in the on position.

2. Adjust timer to preferred close time.

3. Gate must complete one full cycle before timer is activated.

The gate(s) will not operate.

1. Verify power switch is on.

2. Verify the STATUS LED is blinking approximately once per second. If not, check battery connections and both 4A and 15A fuses.

3. Verify SAFETY LOOP LED, SHADOW LOOP LED and EXIT LOOP LED are not on. If any of these are on, try disconnecting the corresponding device.

4. If using an AC power source, verify the 18VAC LED is on.

5. Verify the 12V battery voltage. If below 12.3V, then replace or recharge the battery.

6. Clear and redene limits as described earlier in the manual.

7. Try the CYCLE button on the control board.

8. Verify all connections especially the actuators.

9. Verify FIRE BOX, PHOTO BEAMS, or EXIT WAND (if installed) is not preventing gate movement.

The gate(s) are operating slowly.

1. This is usually due to low power. Check voltage on batteries. If voltage is below 12.3V, allow time for batteries to charge before operating gates. (if this is a solar application and there has been a lack of sunlight, you will need to charge batteries with a trickle charger before operating your gate(s).)

The status light is ashing rapidly.

1. This is also most likely due to a power problem. Check battery voltage and charge batteries if neccessary.

2. After batteries are fully charged, power down system for 5 seconds and turn back to on position.

There are no remaining inputs for 12vdc for my

accessories.

1. You may create a pigtail connection and connect more than one accessory to a 12vdc input connector.

Can I adjust the actuator manually to t my gate?

1. No. The actuator must be installed in the fully retracted position and connected to the gate attach bracket at that point. Please refer to page 10 for a pull-to-open application or page 12 for a push-to-open application.

Page 41

TROUBLESHOOTING/MAINTENANCE

TROUBLE SHOOTING

The 15 amp fuse is blown.

1. Check wiring from actuator arms to circuit board for loose or cut connections.

2. Verify that all wiring is correct according to page 18.

3. Check for any overheating or singed wiring.

4. Call technical support at 1-800-234-3952.

The 4 amp fuse is blown.

1. Check wiring from transformer to circuit board.

2. Check for any loose or incorrect connections.

3. Check battery connections for any corrosion or loose wires.

4. After replacing fuse, verify that 18vac light is illuminated. (this is not valid on a solar powered system.)

5. Call technical support if fuse blows again.

How do I reset the limits on my gate(s)?

1. Make sure you start with both arms in the fully retracted position.

2. Clear the limits on both arms by pressing the set limit button and holding it in until it beeps twice. Set dip switch 6 in the opposite position and press set limit again until it beeps twice. You have now cleared the limits for both operators.

3. Dip switch number 6 dictates which gate is being aected by the set limit button, whether setting or clearing the limit. If dip switch 6 is in the up position, it will set or clear the limit for the secondary operator. If it’s in the down position it will set ot clear the limit for the primary operator.

4. Once limits have been cleared, cycle the gates to (closepull to open) or (open- push to open) and stop the gates using the cycle button when a gate gets to the desired closed/open position. Once this occurs set the limit for that gate by pressing the set limit button until it beeps once. (make sure dip switch 6 is set appropriately) Cycle the gates back to the open/closed position.

5. With the gates in the open/closed position, cycle gates to close/open once again. This time stop the gates when the other gate gets to the desired stop location. Once that is accomplished, set the limit for that gate by setting the dip switch 6 correctly nad pressing the set limit button until it beeps once.

MAINTENANCE

Preventive Maintenance

• Using a clean, dry cloth, wipe the gate operator shaft,

and then apply a silicone spray. The silicone spray will reduce friction in extreme temperature ranges and help the gate operator operate smoothly. This should be repeated every 4–6 weeks. If needed, spray a small amount of silicone lubricant into tiny pinhole found on shaft of actuator with actuator in extended position.

• Check the gate hinges to make sure gate is swinging

smoothly and freely. Grease hinges if needed.

• Check batteries occassionally for corrosion and clean

leads if necessary. Check voltage occassionally.

• In some cold weather climates it is recommended to

purchase battery heaters to ensure that your batteries maintain a charge throughout cold weather months. In this case, battery heaters need to be unplugged during spring, summer and fall months to prevent overheating.

Customer Service

8:00am to 5:00pm, MST, Monday – Friday

Polaris Gate Operators 608 Tierra Montana Lp. Bernalillo, NM 87004 Phone: 505-404-2222 Fax: 800-830-3952; Email: techsupport@polarisgate.com

Page 42

Programming a Wireless Keypad To A Receiver

1. Refer to the DIP switch settings on your handheld remote and take notes on the chart below which switches are in the “On” or “Closed” positions. You must have at least 1 of the 10 switches closed.

2. Press the Radio Learn button twice. The light at the top of the Keypad will illuminate and stay lit.

3. Press the numbers that respresent the closed switches on the remote slowly and rmly (i.e. if switches 2,4, and 6 are closed, enter

246. For switch position 10, use the 0 key.”

4. Press the Radio Learn button once.

5. To test if you have properly programmed in the Radio Code, enter the factory set PIN (1-2-3-4). The Gate should activate.

Digital Type Switches If the at side or the side you push down is toward the number, then the switch is on.

Write the “ON” numbers of your RADIO CODE in the boxes shown below at this time. A “RADIO CODE” with ALL positions open (OFF) or ALL jumper wires clipped can NOT be used.

Please refer to instructions provided with the wireless keypad for programming of master and secondary pin numbers.

Page 43

LIST OF ACCESSORIES

Solar Powered Battery Charger (10-Watt: RSP10; 20-Watt: RSP20) The solar panel charges the 12 volt battery when AC power is not available.

One-Button Transmitter. The transmitter works as an input device allowing the user to open or close the gate from a remote location. It has a range up to 300 feet.

Two-Button Transmitter. The two-button transmitter provides the capability to remotely operate two separate devices such as two gates, or a gate and a garage door opener. It has a range up to 300 feet.

Mini-transmitter. The mini-transmitter ts on a keychain and allows the user to open or close the gate from a remote location. It has a range up to 300 feet.

Keypad. The keypad allows for entry by authorized guests informed of the pre-set code. Entering the correct code causes the gate to open or close. The access code can be easily modied.

Pin Lock. The pin lock replaces the clevis pin when mounting the gate operator to the brackets. It helps to prevent theft of the gate operator from the gate, while allowing quick release of the operator.

In-Ground Vehicle Sensor. The vehicle sensor is buried near the gate and senses a vehicle that passes within its 12-foot range. Once detected, the gate opens automatically.

Solenoid Gate Lock. The automatic gate lock provides an additional level of security for the property. When the gate swings shut, the gate lock closes, securing the gate in the closed position. The gate lock is powered from the control box of the gate operator. The locking mechanism is a mechanical latch.

Magnetic Gate Lock. The automatic gate lock provides an additional level of security for the property. When the gate swings shut, the gate lock closes, securing the gate in the closed position. The gate lock is powered from an external AC power source. The locking mechanism is magnetic.

Push-to-Open Bracket. This bracket is necessary for push-to-open installations.

Replacement Battery. Standard 12 volt, 7.2 amp-hour, maintenance free battery.

Page 44

WARRANTY

You may obtain additional copies of this manual from our web site at www.polarisgate.com, or contact Polaris Gate Operators at: 608 Tierra Montana Lp, Bernalillo NM 87004, 800-234-3952.

Two Year Limited Warranty

WARRANTY

5) Prepay the freight and insure the defective Product or Product part against shipping damage. Note that defective Products or Product parts shipped freight collect will not be accepted.

6) Ship the carton to: Polaris Gate Operators, 608 Tierra Montana Lp, Bernalillo, NM 87004.

Limited Warranty Coverage

If your Polaris Gate Operator (sometimes also referred to as the “Product”) does not work properly because of a defect in materials or workmanship, Polaris Gate Operators will, for the length of the period indicated below, which starts with the date of the original purchase by the rst non-consumer purchaser (the “Limited Warranty period”), at its option either (a) repair your Product with new or refurbished parts, or (b) replace it with a new or a refurbished Product. The decision to repair or replace will be made by Polaris Gate Operators.

Parts Labor Two (2) Years Two (2) Years

During the “Labor” Limited Warranty period there will be no charge for labor. (Note: labor applies only to the repair of the Product at an Authorized Repair Center. It does not apply to removal or installation of the Product any purchaser’s premises). During the “Parts” Limited Warranty period, there will be no charge for parts.

You must ship your Polaris Gate Operator to Polaris Gate Operators during the applicable Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (such as the Product housing). This Limited Warranty only applies to Products purchased in the United States. This Limited Warranty is extended only to the original non-consumer purchaser (“you” or “your”) of a new Product that was not sold “as is”.

Limited Warranty Service

For assistance in the continental U.S.A. in obtaining the benet of the Limited Warranty please carefully follow these steps:

1) Complete carefully all troubleshooting procedures in the Maintenance and Troubleshooting Guide in this Manual.

2) If you are still unable to solve the problem, contact Polaris Gate Operators customer service at 1-800-234-3952. Please have the model and serial number of the Product available to give to the customer service representative. The customer service representative will provide further assistance or authorize repair or replacement, as appropriate.

3) If repair or replacement is appropriate you will be given a return authorization number (RMA#). This RMA# must be visible on all documents and packages returned to Polaris Gate Operators.

4) Carefully pack the defective Product or Product part in a sturdy shipping carton, include (i) a letter detailing the complaint, (ii) a daytime phone number where you can be reached, (iii) your name and address for any return, (iv) your sales receipt/proof of purchase, and (v) the RMA# on all correspondence and the shipping carton.

IF REPAIR OR REPLACEMENT IS NEEDED DURING THE LIMITED WARRANTY PERIOD, YOU WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. YOU WILL BE CHARGED FOR THE REPAIR OF ANY PRODUCT OR PRODUCT PART RECEIVED WITHOUT SUCH PROOF OF PURCHASE OR FOR REPAIRS REQUESTED AFTER THE APPLICABLE LIMITED WARRANTY PERIOD.

Limited Warranty Limitations and Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Polaris Gate Operators, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, modications or alterations, faulty installation, connection to an improper power source, set-up adjustments, misadjustment of controls, improper maintenance, power line surges, damage from acts of God such as lightning, wind, re, ood or insects, introduction of sand, humidity or liquids, commercial or rental use or service by anyone other than an Authorized Repair Center.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS STATED UNDER “LIMITED WARRANT Y COVERAGE”. POLARIS GATE OPERATORS IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed Product or Product part, travel to and from an Authorized Repair Center, etc. The examples listed are not an exhaustive or exclusive list, but are for illustration only). ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

This warranty gives you specic legal rights, and you may also have other rights which vary from State to State.

PARTS AND SERVICES WHICH ARE NOT EXPRESSLY COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.