POLAR PRODUCTS
800-763-8423 polarproducts.com
Cold Therapy System
I N S T R U C T I O N S
SECTION ..........................................................................................PAGE
Setup and Usage ..........................................................................2
Troubleshooting Guide ..................................................................5
Using the Bladder with Belt ............................................................7
Using the Bladder with Compression Wraps ............................................8
Cautions and Warnings ................................................................9
Warranty and Service ..................................................................10
Accessories ................................................................................11
System Components....................................................................12
Patients and Medical Professionals should carefully read all of the following instructions
and warnings before using and operating the Polar Active Ice® Cold Therapy System
.
Polar Products, Inc. will not be liable for injuries that result from misuse or
misapplication of this system.
(a) CAUTION: Always begin with power supply unplugged. Do not turn on the system until all
connections are complete and the hose from the cooler to the therapy bladder is free from
bends or restrictions, as this will restrict water flow through the system.
(b) Connect the therapy bladder hose tubes
to the Active Ice®System hose tubes
with the quick disconnect couplings. Be
sure the tab on the female coupling is
pushed all the way down then insert the
male couplings into the female
couplings. Couplings "click" when they
are properly locked together.
(c) If the optional #TCV temperature and
flow control was purchased, it should
be connected between the system
hose and the bladder using the quick
disconnect couplings. Connect as
described above. Turn the knob to
“Coldest.”
(d) Open the reservoir and fill with clean,
cold water to the water fill line in the
cooling reservoir. Be sure water covers
the pump in the reservoir. CAUTION: NEVER OPERATE THE
UNIT WITHOUT WATER! This can cause pump failure. Do not
overfill the reservoir with water.
(e) Completely fill the reservoir with ice to the water return flow
tube located near the top of the reservoir.
(f) If the optional #TCD electronic temperature and flow control was
purchased, it should be plugged in between the timer control
and the cooling reservoir. Turn the control to #5 or “Coldest.”
FILL TO TOP
WITH ICE.
FILL TO THIS LINE
WITH WATER:
DO NOT OVERFILL
WITH WATER!
2
Use Only as Prescribed
Patients first need to be assessed by their physicians for contraindications, risk factors, and
medical history, before using this product. Supervision may be necessary to ensure
precautions are followed, especially with young children and the elderly. Adhere strictly to your
practitioner’s instructions regarding use, treatment times, treatment frequency, settings, selfassessment and best practices regarding your specific condition. See pages 9 and 10 of this
instruction manual for more information on warnings, and risk factors for cold induced injury
and/or contraindications.
Warning: An insulation barrier is required. Do not allow direct contact with the skin.
Always wear an insulation barrier between the skin and the Active Ice® bladder. Failure to use
an insulation barrier between the bladder pad and the skin can lead to injury.
If post-surgery dressing or bandages on target therapy area do not completely cover the skin,
place a piece of fabric over the bandage to ensure complete skin coverage. CAUTION:
Bladder is not sterilized, never use on broken or bleeding skin. The insulation barrier must be
dry, if moisture is present in the insulation barrier the skin may become colder than intended.
If moisture is found, replace with a dry barrier immediately.
1. Setting Up the System
Male Couplings
Female Couplings
Tabs
Temperature Control Attachment (optional)
SETUP AND USAGE
O-Rings
(g) Plug the Digital Timer #DT30 into the plate on the side of the cooling reservoir, then plug
the other end into the power supply. Finally, plug the power supply into a wall outlet.
Ensure all connections are securely seated.
(h) If the optional battery pack was purchased it should arrive fully charged and it may be
connected now. This replaces the power supply. The battery has two cords, one cord is
labeled “To Cooler” and the other cord is labeled “To Charger.” Use the “To Cooler” cord
to plug into the digital timer #DT30 and then plug the timer into the cooling reservoir. The
unit will now run off of the battery pack. To charge the battery pack, plug the other cord
labeled “To Charger” into the included charger and then plug the charger into a wall
outlet. While the battery pack is charging the light on the charger will be red. The light will
change to green when the battery pack is fully charged. Note: Do not attempt to charge
the battery while it is operating the unit.
(i) The Polar Active Ice® Cold Therapy System includes an electronic digital timer. The digital
timer may be turned on by pressing the on/off button. The timer will automatically set at
30 minutes and turn the unit on. The default 30-minute setting is a safety feature as
many doctors recommend 30-minute therapy sessions followed by skin inspection. If your
doctor directs you to use the unit for longer periods of time, an additional 30 minutes of
operation will be added to the session each time you press the “+” button. Always follow
your doctor’s recommendations in regards to treatment time and skin inspection. When
the unit times out or is turned off, the timer will always reset to 30 minutes as the
default time of operation.
(j) Lay the bladder on a flat surface and turn on the digital timer. Water will begin circulating
through the bladder and back into the cooling reservoir via the water return flow tube.
Allow the unit to run several minutes before securing the bladder to the target body part.
This will ensure good flow through the system. Always ensure that there is water flowing
out of the return tube into the cooling reservoir.
3
Digital Timer #DT30
To Cooling
Reservoir
To Power Supply
Timer set at 30 min.
(default setting)
(
k) Use the enclosed elastic belt with hook and loop tabs to
hold the universal bladder comfortably on the target body
part. (See “Using the Universal and Rectangular Bladder
with the 3” x 44” Belt” section on page 7 in this manual for
proper fit with elastic belts.) CAUTION: Always use an
insulation barrier (such as Webril, Kerlix, cast padding, or
elastic bandage) between the therapy bladder and the skin.
If using the optional compression wrap(s), see “Using the
Universal Bladder with the Optional Compression Wraps” on
page 8.
(l) When the water temperature has risen above the desired
level, refill the reservoir with ice. (See steps ‘d’ and ‘e’.)
Drain water if necessary.
(m) Confirm that water is flowing out of the return flow tube at
the top of the cooler when the system is on.
Skin Inspection: Inspect the skin under the universal bladder as prescribed by your doctor,
typically every 30 minutes or so. Do not use this system if dressing, wrapping, bracing, or
casting prevents skin checks. CAUTION: Stop use and contact your practitioner immediately
if you experience any adverse reactions, such as increased pain, burning, itching, increased
swelling, blisters, increased redness, discoloration, welts, other changes in skin
appearance, or any other reaction identified by your practitioner.
2. Ending the Therapy Session
Turn the unit off and disconnect the power supply. Press the tabs on the female couplings and
gently pull the therapy bladder hose tubes from the system tubes. Empty the reservoir and
wipe out after each use.
3. Care and Maintenance
Empty and wipe out the cooling reservoir after each use. When necessary, rinse cooling
reservoir and hoses with warm, antibacterial soapy water. Once every 2 weeks, pour 16
ounces of Isopropyl (Rubbing) Alcohol in the reservoir with the ice and water while system is in
use. Allow the alcohol and water mixture to circulate through the system for at least 30
minutes. Periodically check the pump filter sponge and clean it or replace it. Do this by
grasping the back of the pump and pulling the pump cover off. Then remove the black filter
sponge. Clean and replace.
4
Water Return Flow Tube
Pump
Filter Sponge
Pump Cover
Back of
the pump
Replacement pump
filter sponges may be
purchased from Polar.
Part number:
#Filter-AIS
1-800-763-8423
PolarProducts.com
If the possible solutions suggested below do not address your problem, please call our
Customer Service department at 1-800-763-8423 and we will do everything possible to help.
NOTE: Never run the pump without water flowing through the lines! This will cause pump failure.
IF THE PUMP IS NOT RUNNING
• Check the wall outlet to assure there is power to the unit. If the battery pack option is
being used, make sure the battery is fully charged. Confirm that all power cords are
properly plugged in and seated.
IF THE THERAPY BLADDER IS NOT GETTING COLD
• First: Is water flowing out of the top water return flow tube in the cooler?
If water is NOT flowing out the top water return flow tube or it is flowing weakly:
• First: repeat steps outlined in “Setup and Usage” section (pages 1-4)
• If the optional temperature control attachment has been purchased with the system:
Ensure that the temperature control knob is turned to maximum cold (“COLDEST”). Always
adjust the control knob to ensure there is a flow of water from the top water return flow tube.
• Check the filter sponge and be sure it is clean and unobstructed. See instructions on page 4.
4. Cleaning and Extended Storage
Note: It is not possible to remove all of the water from the bladder, system and tubing;
therefore before extended storage follow these instructions.
(a) To clean the system after you have finished all of your cold therapy treatments and prior to
extended storage, fill the reservoir with water to the fill line and mix in 2 tablespoons of
liquid bleach.
(b) Connect the bladder to the system and turn the unit on.
(c) Allow the water and bleach mixture to circulate for 5 minutes. This will help keep the
system clean.
(d) Turn unit off and unplug the power supply.
(e) Carefully drain the water and bleach mixture out of the reservoir. Store in a cool dark place
leaving the lid slightly open. (Exposure to sunlight and extreme heat may damage hoses
and unit.)
(f) When reusing the unit after extended storage, remove the filter sponge from the pump
motor and clean or replace. Then fill the reservoir with clean water, connect the old bladder
and turn the pump on to circulate the water through the hose and bladder and flush the
remaining water mixture out of the system (use the old bladder pad for this procedure,
discard the bladder pad after cleaning is completed). A new bladder pad should be
purchased when using the system after extended storage. A new filter sponge and
bladder pad may be purchased from Polar Products Inc. Call 800.763.8423 or order on
our website at www.polarproducts.com
(g) Dispose water and refill the reservoir with fresh ice and water. Follow the operating
instructions in this manual before use.
(h) Before you use the unit, inspect hoses and new pad for any tears or breaks. Contact Polar
Products Inc. to purchase new therapy bladder pad and filter.
5
TROUBLESHOOTING GUIDE
•
Check the water level in the cooler. Confirm that the pump is
completely submerged in the water.
• Check for kinks. Ensure there are no kinks in the hoses,
insulated tubing or therapy pad.
• Adjust the belt. Ensure that the belt(s) holding the therapy
bladder to the body are not too tight and impeding flow.
• Check for obstructions. Turn the system off. Disconnect
couplings to ensure there is not an obstruction. Remove
anything lodged in the coupling or tubing. Also ensure there are
no obstructions at the bottom pump intake in the reservoir.
• Check the couplings. Confirm that the bladder is properly
connected. (Couplings should “click” when locked) Reseat
couplings between the hose and the bladder. Turn the system
off, disconnect couplings and reconnect. When connecting the couplings, be sure the
metal tab on the female coupling is pushed down before trying to connect.
• Check the pump. Occasionally an air bubble can get lodged in the pump intake. The pump
is held to the bottom of the reservoir with suction cups. Pull the pump off the bottom and
turn the pump motor vertically to horizontally to dislodge any air bubble.
• Remove the bladder from the body and run the system with the bladder on a flat surface.
If there is flow, put on the target body part while running.
If water is flowing out the top water return flow tube:
• Make sure the reservoir is filled with ice. Note the line inside the cooler.
• If the optional temperature control attachment has been purchased
with the system: Ensure that the temperature control is turned to
maximum cold (“COLDEST”)
If the unit is leaking at the couplings:
If a leak exists, turn off the unit. Disconnect and reconnect the couplings, make sure both
sides are clicked in properly. When connecting the couplings ensure that the silver tab
platform on the female coupling is pressed down prior to insertion. NOTE: Couplings have
rubber “O” rings that can become worn and dysfunctional. Replacement couplings may
need to be purchased from Polar Products.
If the unit is still not working:
Contact Polar Products Customer Service at 800.763.8423 for additional assistance. Be sure
to have the original invoice number, approximate date of purchase, and who the unit was
purchased from. Please note our warranty on page 10.
6
Water Return Flow Tube
Pump
Male Couplings
Female Couplings
TROUBLESHOOTING TIP
A good way to isolate the problem is to remove the couplings from the
insulated tubing attached to the reservoir. To do this simply turn off
the unit, pull off (or cut off) the couplings, place the end of the tubes
over a sink and then turn the system on. If water flows freely, there is
an obstruction in the coupling, bladder or bladder tubing. Couplings
can become blocked with minerals, hair, etc. Use a paper clip to clear
the blockage. A new coupling may be necessary. To reattach the
couplings, simply cut the tubing back to unused tubing and push the
coupling back into the tube.
Turn knob to “Coldest”
Using the Universal and Rectangular Bladder
with the 3” x 44” Belt
NOTE: For use only with the Active Ice® System manufactured by Polar Products, Inc.
WARNING: Read and follow ALL Instructions, Cautions and Warnings provided with the
Active Ice® System before using this bladder or operating the therapy system. This product
must be used in accordance with all instructions provided with the system. Polar Products,
Inc. will not be liable for injuries that result from misuse or misapplication of this system.
CAUTION: Always wear a protective layer of fabric between the universal bladder and the
skin.
Use an additional insulation barrier over a sterile dressing that does not completely protect
the skin. Never use this non-sterile universal bladder directly on the skin.
Position the bladder on the target body part with the clear side toward
the body. Attach one side of the belt to the bladder, then wrap the belt
around the bladder and body part "Ace Bandage" style and then attach
the other side of the belt to the bladder or the belt. The belt and the
bladder are loop compatible and the hook tab will attach. Adjust the
belt for comfort.
CAUTION: Do not over-tighten the elastic belt(s) or pinch the tubes or bladder.
Be sure the hoses are not restricted or bent, as this will restrict water flow through the entire
system.
7
Universal Bladder
Foot Bladder
Rectangular Bladder
Hand &
Wrist Bladder
#UB
#FB
#HWB
#RB
BLADDER USAGE
8
COMPRESSION WRAP USAGE
8
Knee Compression Wrap
Position wrap on the knee with tube extending toward
the foot. Adjust elastic bands for comfort.
Back and Hip Compression
Wrap
Position wrap on the back or hip
with tube extending down and
secure with the attached hook &
loop tabs. Adjust lumbar wrap
compression for comfort.
Shoulder Compression Wrap
Position wrap on the shoulder with
tube extending down. The short,
black elastic band secures the wrap
to the arm, and the long, black strap
goes around the chest. Adjust for
comfort.
#KAW
#LAW
#SAW
CAUTION: Do not over-tighten the elastic belt(s) or pinch the tubes or bladder.
*The optional compression wraps and other accessories may be purchased from our website
or by calling us! 1-800-763-8423 / PolarProducts.com
Using the Universal Bladder
with the Optional Compression Wraps*
If the optional compression wrap is being used, place the bladder in the compression wrap and
secure the bladder to the wrap using the hook tabs sewn into the wrap.
POSITIONING THE COMPRESSION WRAP ON THE BODY:
CAUTION: To reduce the risk of adverse reactions and malfunction, the Active Ice® System
must be used in accordance with all instructions. Read and follow ALL included
instructions.
Use only under the direction and supervision of a licensed healthcare practitioner.
Patients first need to be assessed by and discuss treatment with their physicians for
contraindications, risk factors, and medical history before using this product. If used
improperly, use of the Active Ice® System could result in serious injury. Supervision may be
necessary to ensure precautions are followed, especially with young children and the elderly.
Adhere strictly to your doctor’s instructions regarding use, treatment times, treatment
frequency, settings, self-assessment and best practices regarding your specific condition.
Contraindications – The Polar Active Ice® System should not be used on patients with the
following conditions, including but not limited to:
• History of cold injury, frostbite, or adverse reactions to cold application
• History of injury or adverse reactions to treatment
• Special care monitoring must be provided for children, patients on prolonged therapy,
unconscious or incapacitated patients, patients with diabetes, and those with poor circulation
• Application areas with compromised local circulation
• Potential wound healing problems, including those from multiple surgical procedures
• Circulatory syndromes such as Raynaud’s disease, Buerger’s disease, peripheral vascular
disease, vasospastic disorders, sickle cell anemia, and hypercoagulable clotting disorders
• Local tissue infection
• Hand/wrist or feet/ankle surgery with polyneuropathy
• Unconsciousness or incoherence due to any reason.
• Polyneuropathy or other nerve damage
Risk Factors for Cold-Induced Injury – Including but not limited to:
• Pathological sensitivity to cold
• Young children and the elderly
• Behaviors that negatively affect circulation, such as poor nutritional habits, using tobacco,
caffeine abuse, and alcohol abuse
• Cognitive impairment and use of medications that negatively impact mental capacity
• Patients with diabetes
• Application area desensitization due to local anesthesia or regional nerve blocks
• Medications that have a negative effect on peripheral vascular circulation: beta adrenergic
blockers and localized epinephrine
• Excessive moisture at the application site
• Hand/wrist or feet/ankle surgery
• Communication barriers that would cause improper use of the system
9
CAUTIONS AND WARNINGS
CAUTIONS AND WARNINGS
WARNING:
• The Active Ice® System can seriously injure skin if used improperly
• Follow ALL instructions to ensure product safety for patients and medical professionals
• If you are pregnant, please consult your healthcare practitioner prior to use
• If you have sensitive skin, or skin sensitivity, please consult your healthcare practitioner
• Active Ice® System should be kept out of reach of infants and children
• Do not use while asleep
• The Active Ice® System should not be used by an invalid, unconscious person or a person
with low blood circulation without supervision
• Do not leave system unattended when operating
• Discontinue use if you experience persistent discomfort or a rash
• Monitor patients skin condition during therapy (every 30 minutes)
• The system should not be applied to cancerous lesions, wounds, infected areas or open
sores
• Never unplug by pulling on the connecting cords
• Turn off when not in use
• Patients should use extreme caution when using unit and should monitor skin conditions
underneath pad every 30 minutes. It is recommended to take rest time from treatments.
Always follow your healthcare practitioner’s directions.
10
CAUTIONS AND WARNINGS
WARRANTY AND SERVICE
Polar Products, Inc. warrants that the Active Ice® System is fit for use under the normal
use for which it is intended and free of any defects in materials and/or workmanship for
180 days from the date of initial purchase.
Polar's obligation under this warranty is limited to the replacement or repair of any defective
part(s) of this product. If you encounter a problem with your Active Ice® System, please call
our Customer Service at 1-800-763-8423 to obtain a Returned Goods Authorization number
(RGA.) To obtain warranty service on your system, please return the system, dated sales
receipt (or packing list, as proof of purchase) and RGA number to: Polar Products, Inc. 3380
Cavalier Trail, Stow, OH 44224.
Please include your phone number, any correspondence, and an explanation of the problem.
Upon receipt, Polar’s Service Department will determine the cause of failure and, if
determined to be an issue covered by the warranty, will repair (or replace, as necessary) your
system and return it to you, postage paid.
Please note: Health regulations prohibit us from accepting returns on cold therapy systems
unless there is a problem with its operation (as covered by the warranty.) If the unit is
within its 180 day warranty period, it will be repaired or replaced with a new unit. Couplings
are a wear item and may need to be replaced. They are available for individual purchase.
Easy to useLithium-ion battery pack (BPL)
for portable use of ourActive Ice®System.
• Includes 1.5A charger.
• Operates up to 6+ hours on a single charge!
• Compact, lightweight and easily transportable.
• Easily added to existing units with included hook and loop
attachments.
The Active Ice
®
Double Universal Therapy System
offers convenient cold therapy to two parts of the body
simultaneously. Convert your existing AIS unit or buy a new system.
Call for details.
The Cool Flow
®
Head Cap
has a comfortable, snug fit and provides effective
cold therapy to the head. Will work with a
standard AIS system! Provides cooling relief to
the head by continuously circulating cool water
throughout the cap.Ease the pain of migraines
withcold therapy!
Power take off adapter
#PTOA
works with standard car power outlets
and plugs right into the AIS unit.
#PTOA
Male #CM
Female #CF
Replacement couplings: The O-ring
can wear over time and cause leaking.
These are easy and economical to replace.
Digital Timer
#DT30
11
Temperature Flow Control
Mechanical Valve #TCV connects into the insulated water lines.
Electronic Control #TCD connects into the power supply line.
ACCESSORIES
#HC #HCL
D
i
g
i
ta
l
T
i
m
er
#DT30
Acti
ve
I
ce®
Po
w
er
Su
ppl
y
#TC
V
O
pti
o
n
a
l
T
em
pera
tu
re
Co
n
tro
l
Opt
ional E
l
ect
ronic Temperat
ure
Cont
rol
(not pictured)
#TCD
WARNING: Pos
s
ible Cold Related Injuries
: Th
e Active Ice
®
Cold Therapy System can
s
erious
ly injure skin if im
pr
operly us
ed. Follow all ins
tructions to ensure p
atient safety.
Use only under th
e direction and s
upervis
ion of a licensed healthcare practitioner.
NOTE: Due to health and hygiene regulations, all Active Ice
®
Cold Therapy
products and parts are non-returnable
.
POLAR
PRODUCTS
3380 Cavalier Trail • Stow, OH 44224 • 800-763-8423 • polarproducts.com
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B
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For
add
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,
pleas
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ottom
of
page 7
#UB
C
o
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d
Th
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a
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S
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CO
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P
ON
EN
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Active Ice® Cooling Reservoir
with Insulated Tubing
#AISET
3” x 44” Elastic Belt
Optional Lithium Ion
Battery Pack
#BPL
#PS-AIS
#EB-344
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