Pointman TP-9000, TP-9200 User Manual

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Page 1

Card Printer

User Guide

Rev. 4.0

Page 2

Models Features

TP-9200 Auto Feed Card Printer

TP-9000 Manual Feed Card Printer

Contents

Caution

1 Getting Started

1.1 Introduction

1.2 Contents in Package

1.3 Printer Features

1.4 Loading Cleaning Roller

1.5 Loading Ribbon

1.6 Single Card Feeding

1.7 Loading Cards

1.8 Using Magnetic Stripe Cards.

1.9 Card Output Stacker For the TP-9200

1.10 Power Device, Power Cable, Communication Cable

2. Driver/Software Installation

2.1 PC Systems requirement

2.2 Installing Driver

3. Printer with Card Printer

3.1 Setting up as the default printer

3.2 Changing the printer port (for Driver printing)

3.3 Printing a Card

3.4 Canceling Print

4. Printer Driver Settings

4.1 Opening in printer folder

4.2 Opening in printing Preferences on application software

4.3 Network Conguration Settings (Option)

07~17

07 08 12 13 14 15 16 16 17

18~22

18 18

23~26

23 24 26 26

27~44

27 27 36

45~49

45 46 46 48 49

50~62

50 50 50 54 55 56 61

63~69

63 64 68 69

70~72

70 72

73 73

74~75

74 74

76~77

5. Printer Operation

5.1 Printing a Card

5.2 Setting printer properties

5.3 Printing a sample Card

5.4 Printing a self-test card

5.5 Printing via a PC Connection

5.6 Printing One Card at a Time

6. Software Operation

6.1 Getting Started

6.2 Description on Features

6.3 Designing Card

6.4 Tools

6.5 Conguration

6.6 Data Synchronizing

6.7 Card Printing

7. Instructions on Maintenance

7.1 Maintenance of Product

7.2 How to Clean the Printer

7.3 Thermal Print Head Cleaning Pen and Alcohol Swab

7.4 Washing the Blue Cleaning Roller

8. Troubleshooting

8.1 In case front LED keeps on ashing or always on all the time.

8.2 Other Troubles

9. Other Issues

9.1 Color Ribbons

9.2 Monochrome Ribbons

10. POINTMAN Card Printer Specications

10.1 Main Features

10.2 Specications

11. Regulatory

Contents Contents

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CAUTION

User should read caution information and keep in mind before use. Dierent icons remind important information as to safety. T.I.T. Eng Co., Ltd is not responsible for physical harm to body or physical damage to the product occurred by user’s careless use.

DANGER

Warns user of risk of losing life or being seriously injured.

DANGER

Warns user of risk of losing life or being seriously injured.

WARNING

Warns user of risk of being seriously or slightly injured, or damage to product.

CAUTION

Warns user of slight damage to body.

NOTE

Indicates information that supplements detailed information.

The information in this user manual is subject to change without notice.

POWER

- Do not use damaged power cord, plug or socket.

- Do not pull plug with power cord.

- Do not touch power plug with wet bare hand.

- Do not bend power cord or put heavy things on the power cord.

- Unplug during thunder and lightning or storage

INSTALLATION

- Do not place the printer in wet. dirty place.

- Do not put lightings on the printer. Put the printer away from heat source.

- Unplug while moving the printer.

- Put the printer away from ammable source.

CLEANING

- Keep the plug dry and clean

- Unplug the printer before cleaning. Do not use water or chemical cleanser.

MISCELLANEOUS

- Take care not to spill any liquid on the printer

- In case of abnormal situation in the printer. Unplug the printer immediately and contact your dealer.

- Make sure that you use the adequate power adaptor.

CAUTION CAUTION

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INSTALLATION

- Do not put the printer on unstable place.

- Avoid direct sunlight.

1.1 Introduction

Thank you for choosing the POINTMAN TP-9200 and TP-9000 for your valuable card printer. Before you set up the pr inter, please read this user manual for your secure and enjoyable use of Pointman card printer.

This card printer enables user to create cards easily and shortly in accordance with the card specications you wish to get. You can get high quality color image with the card printer of dye sublimation printing. In order to meet customers’ requirements, it provides options such as magnetic stripe, IC(Contact), RF(Contactless) encoding, automatic duplex as well as bar code, diagram, picture printing. It is useful for creating bank cards, membership cards, loyalty cards and identication cards on PVC card.

1.2 Contents in Package

MISCELLANEOUS

- Do not disassemble cover or protection parts.

- When you put hand inside the printer, do not operate it.

- Make sure that you perform cleaning and maintaining according to the instructions.

- Do not disassemble, repair, modify.

- Do not put heavy things on the printer.

CLEANING

- Do not disassem ble cover or protective parts.

- Do not operate printer with your hand inside.

- Make sure that you perf orm cleaning and maintenance according to the instructions

Getting Started

TP-9000

TP-9200

BLUE

CEANING ROLLER

POWER ADAPTOR

POWER CABLE

STACKER

(TP-9200only)

USER MANUAL

DRIVERS,

SOFTWARE AND

DOCUMENTATION CD

USB PRINTER CABLE

Please make sure that printer and all the accessories are in good order. If any items are missing, please contact your dealer.

CAUTION Getting Started

CAUTION

Warns user of slight damage to body.

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1.3 Printer Features

TP-9000 (Manual Feeding, Single-side Printing)

TP-9000 (Manual Feeding, Dual-side Printing)

Even though we have three dierent models of TP-9xxx series, since there is no big dierence in operating them, user manual is designed for TP-9200 Dual Sided as main reference.

Front

Rear

Side

Features Description

No Name Description

1 2 3 4 5 6 7 8

9 10 11 12 13 14 15

LED Display LCD Display

Card Eject Button

Ribbon Set Button

Single Feed Slot Mobile Chip Slot

Power Button

Printer Lid

Flipper

USB Socket

USB Port

Ethernet Port

RS232C Port

Power Socket

External RF

LED shows the status of printer LCD panel displays the status of printer Button for card eject from printer inside Button for replacing or repositioning ribbon One by one manual feed and Cleaning card slot Mobile chip socket (Optional) Power on and o Open the lid to load a cleaning roller and a ribbon Automatic Dual Side Printing (Optional) Used for memory stick HUB Used for connecting USB cable between a PC and Card Printer Used for connecting USB cable between a PC and Card Printer Used for connecting USB cable between a PC and Card Printer Used for supplying power External RF Card Read/Write Station (Optional)

No Name Description

1 2 3 4 5 6 7 8

9 10 11 12 13 14 15

LED Display LCD Display

Card Eject Button

Ribbon Set Button

Single Feed Slot Mobile Chip Slot

Power Button

Printer Lid

Flipper

USB Socket

USB Port

Ethernet Port

RS232C Port

Power Socket

External RF

Getting Started Getting Started

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TP-9200 (Automatic Feeding, Single-side Printing) TP-9200 (Automatic Feeding, Dual-side Printing)

Even though we have three dierent models of TP-9xxx series, since there is no big dierence in operating them, user manual is designed for TP-9200 Dual Sided as main reference.

Front Front

Rear Rear

Side Side

Features Description Features Description

No Name Description

1 2 3 4 5 6 7 8

9 10 11 12 13 14 15 16 17

Input Hopper

LED Display LCD Display

Card Eject Button

Ribbon Set Button

Single Feed Slot Mobile Chip Slot

Power Button

Output Stacker

Printer Lid

Flipper

USB Socket

USB Port

Ethernet Port

RS232C Port

Power Socket

External RF

Loads card to print up to 100 cards LED shows the status of printer LCD panel displays the status of printer Button for card eject from printer inside Button for replacing or repositioning ribbon One by one manual feed and Cleaning card slot Mobile chip socket (Optional) Power on and o Printed cards stacker up to 75 cards Open the lid to load a cleaning roller and a ribbon Automatic Dual Side Printing (Optional) Used for memory stick HUB Used for connecting USB cable between a PC and Card Printer Used for connecting USB cable between a PC and Card Printer Used for connecting USB cable between a PC and Card Printer Used for supplying power External RF Card Read/Write Station (Optional)

No Name Description

1 2 3 4 5 6 7 8

9 10 11 12 13 14 15 16 17

Input Hopper

LED Display LCD Display

Card Eject Button

Ribbon Set Button

Single Feed Slot Mobile Chip Slot

Power Button

Output Stacker

Printer Lid

Flipper

USB Socket

USB Port

Ethernet Port

RS232C Port

Power Socket

External RF

Getting Started Getting Started

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1.4 Loading Cleaning Roller 1.5 Loading Ribbon

Open the printer`s lid by pressing cover “OPEN” button and raise it fully.

Open the printer`s lid by pressing cover “OPEN” button and raise it fully..

Slid the cleaning roller into the loading part and insert roller bar into “U-shaped slots” until it locks in place. Blue Cleaning Roller

Place the supply spool into the front slots and the take-up spool into the rear slot. Firmly close the printer lid.

Load a new cleaning roller or wash a used cleaning roller with each roll of printer ribbon.

U-Shaped Slot

Blue Cleaning Roller

Please note: Incorrect lid closure may result in poor quality print.

Getting Started Getting Started

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1.6 Single Card Feeding 1.7 Loading Cards

Inserting Cards

Cards are inserted one at a time into the slot at the front of the printer. The card is printed on the top surface and is ejected through the same slot.

Open the card feeding lid.

Note: Handle the cards only by the edges

This gure shows the encoding orientation for contact smart-cards and cards with a magnetic stripe, on a TP-9000 printer.

If printing is desired on the side of the magnetic-stripe, the card should be inserted with the stripe on the top surface and to the right. For contactless smart-cards, orientation is not important.

Insert card, one at a time, into slot at front of printer. In the case of magnetic stripe card, the stripe should be on bottom and to the right.

Card will be ejected through the same slot after printing.

Open the card feeding lid.

Load new cards to print at the input hopper well as shown in the picture.

Please be sure to stack cards in hopper as per pictures.

Wrong Card Stacking could be a cause of card feeding error.

Getting Started Getting Started

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1.8 Using Magnetic Stripe Cards. 1.10 Power Device, Power Cable, Communication Cable

1.9 Card Output Stacker for the TP-9200

If your printer has the option of magnetic stripe encoding, you can print and encode the magnetic stripe (ISO 7811 track 1,2,3, Hi-Co/Lo-Co)

When you load magnetic stripe cards into card input hopper, please make sure the magnetic stripe should be on the bottom and to the right.

ISO 7811

Track Recording Density

Capacity

Start/End code

Track 1 210 BPI 79 characters (7 bit code) %/?

Track 2 75 BPI 40 characters (5bit code) ;/?

Track 3 210 BPI 107 characters (5 bit code) ;/?

Magnetic Card Standard : ISO 7811

Lock the card output stacker into slots of the front side.

Use only USB cable provided by Pointman and PC having authentic USB 2.0.

Power cable

Communication

cable

TP-9000/9200

(Single-side)

TP-9000/9200

(Dual-side)

Power adaptor

Getting Started Getting Started

Magnetic

Page 10

2.1 PC Systems requirement

The following operation systems are supported:

- Windows 2000

- Windows XP (32/64bit)

- Windows Vista (32/64bit)

- Windows 7 (32/64bit)

- Windows 8 (32/64bit)

Computer:

- CPU : Pentium Ill 1Ghz above (Pentium IV 1.5Ghz recommended)

- Memory : 128MB above (512 MB recommended)

- HDD : 1 GB above (5GB recommended)

- Internet Explorer 5.5 above (6.0 recommended)

2.2 Installing Driver

Driver Software install

Close all windows in operation (Recommended)

To install/remove the driver/software on Windows 2000/XP/Vista/7, 8, you must be logged in as the administrator.

Putting the POINTMAN Driver/Software CD into the CD-ROM Drive of the computer, the installation window will “Open automatically or click Install .exe”.

The initial window of Card Printer installation program like the following will automatically open. “Click Start” to begin installation process.

Select the software you wish to install. “Click Next”.

Driver Software install Driver Software install

NOTE:

When installing the printer onto a network, connect Ethernet cable to printers Ethernet port. Select “Network Software & Card Printer Driver”

Printer Driver before clicking “Next”. Switch Printer on (Ethernet install only) and when ready press Set ribbon prior to printing

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After reading license agreement for the soft ware installation, “Select Agree” and then “Click Next”.

If Network Software is selected. This window will be shown and it will display an IP address by automatically searching the Network to which the printer is connected.

- [Search] button : This searches Network Board.

- [Cong] button : This congures Network architecture.

- [Input by User] : If an IP address is not searched automatically, you can create a port by inputting an IP address directly. You should use this feature in case that you can’t search an IP address even though Network Setting is done.

- If an IP address on the right-hand box next to Network Printer is not searched. you may congure it by clicking Cong button. Please refer to the Network Conguration Settings section.

- If an IP address is “192.168.0.31”. network printer port will be address as “IP 192.168.0.31”.

Select the port type you wish to install. “Click Next”.

Driver Software install Driver Software install

Caution:

If you stop the document printing, the le in printing can be mixed up with other spooled le.

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When installation is completed, please “Click Exit”.

Check out the selected software is installed.

(1) Check out Card Designer Software installation.

- Go to “Start -> All Programs -> POINTMAN -> Card Designer”

(2) Check out “Card Printer Driver” installation

- Go to “Start -> All Programs -> POINTMAN -> Printer”

- Go to Card Printer in Printers folder

(3) Check out “Network software” installation (Option)

- Go to “Start -> All Programs -> POINTMAN -> Network”

3.1 Setting up as the default printer

Printer with Card Printer

Go “ Start -> Devices and Printers”

“Right - Click Card Printer Driver“ and set as default printer

Driver Software install Printer with Card Printer

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3.2 Changing the printer port (for Driver printing)

Go “ Start -> Devices and Printers”

Select the Ports (or Detaii)Tab.

Click the required port in order to print through either USB or Network

“Right-Click Card Printer Driver and select Printing Preferences” (or Printer Properties)

- Printing to Network Port : IP_192.168.0.34 (For example-Ref er to Network Conguration Settings section on Page 36 and choose the port (IP address) you want to use

If the driver is installed successfully, “Enable bidirectional support” is selected automatically. If you meet a problem when you print through the network port, please unselect “Enable bidirectional support” and proceed with printing.

Printer with Card Printer Printer with Card Printer

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Select the Print in the File menu.

- Make sure that you choose Card Printer . Select the printer settings you wish to print. Click Print or OK

- Ensur e that the printing image is oriented in same direction (Landscape or Portrait) as that of the card. The preview function of the software will help you check it out.

3.3 Printing a Card

3.4 Canceling Print

Open le of the Window application software you wish to print

You can modify the printer settings for all applications.

The values input in pr inting program will get back to previous one when current operating program terminates.

There are two ways to cancel printing

1)Canceling in an application software

2)Canceling the printing jobs at printing job window.

If a card jams whilst being printed, press the EJECT button at the front of the printer.

Please do not open the printer cover by pressing “Open” button during the operation, If the printer cover is opened during the operation the printer would be stopped automatically.

Keeping your printer operating with printer cover open, you can have the risk of injuries. If you have any trouble, Please contact your dealer or the manufacturer.

4.1 Opening in printer folder

4.2 Opening Printing Prefernces on application software

Printer Driver Settings

“Click Start”, point to “Settings”, and “Click Printers and Faxes.”

Execute printing order in application program.

“Right-Click Card Printer, select Properties” (or Printing Preferences) and make the desired modications.

“Click Printing Preferences”.

Click each tab and window will open.

Click each tab and windows will open.

Upon completing settings. “Click OK”.

User can set up own printing environment with various functions the printer provides.

NOTE:

You can nd out the detail description for the printing preference at the next page.

Printer with Card Printer Printer Driver Settings

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Items Description

The values input in printing program revert the previous

Card Tab Output Tab

Opening Printing Preferences on Application Software

NOTE:

Please refer to card specication of page 63 if unsure.

NOTE:

For all Monochrome and Black/Overlay (KO) ribbons, you will need to set the ribbon manually.

- Copies Sets the number of copies : 1 to 999.

- Orientation Sets the card orientation.

- Hopper Source Sets the source of the card supply in printer.

- Card Size Sets the size of card.

- Ribbon Type Sets the type of ribbon to be used

- Duplex Print prints the contents of a document on both sides of the card

- Black Panel, Select the K panel for printing black text and black images included in the design

-180 Rotation will print the contents of the output data upside down on the card

- Overlay Panel option sets up the overlay panel for protecting the printed card. Options include : Full Overlay/No Overlay/Selected Area/Use Image File/Smart card ISO/Smart card AFNOR/Magnetic card

Printer Driver Settings Printer Driver Settings

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Items Description

More Options Image Tab

- Using the Spooler, Sets the method of transmitting data to the printer

- Printing Process Display on LCD, Displays printing process on LCD

- Display the information of the ribbon, Displays residual counts of ribbons. The information can be displayed if the ribbon has an RFID tag and the count is below 40

- Color Level, when printing this sets the number of colors

- Printing method, During Printing, the print mode for color ribbon movement cab be set. 1 Pass, Transfer all data for YMCKO then prints 3 Pass, Transfer data for each panel then prints

- Dithering, this is applied to the data transmitted to the black panel of the ribbon (YMCKO)

- Reverse print, Reverses RGB and prints

- Mirror print, Mirrors the printing data and print.

- Printing the color text to the black panel, if color text is required in black

- Brightness - Sets the whole brightness of the printed card.

- Contrast - Sets dark areas as darker and bright areas as brighter

- RGB control The default RGB setting value is 50 and the controllable value step is 1-100 Because the actual value steps of RGB (RED/GREEN/BLUE) is 0-255, 1 step on this control section means 2-3 level

You can see how the printing color will be changed with the control of RGB on the pictures left, balloons, but you can’t see any change on the application S/W.

- Sharpening - The adjustable value steps of Sharpening is 1-10, and1 step on this control section means 1 .5 level.

- Diusion - Mixes the pixels of an image and makes it blurred

- Use Color Prole - Sets the color adjustment

Printer Driver Settings Printer Driver Settings

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Items Description

Magnetic Tab Control Tab

- Format, Sets the encoder format of the magnetic stripe

- Coercivity, Sets the coercivity type of magnetic stripe

- Enable macro processing, Send data to the magnetic stripe, when this option is set it detects the start and end of the encoding data from text format and processes it with Magnetic Stripe Encoding data.

- Encoding, Writes the data of selected track to the magnetic stripe

- Decoding, Reads the data of selected track from the magnetic stipe

- Card Eject, Ejects a card when the card remains inside the printer

- Get, Retrieves the information from the printer and displays

- Card Eject, Ejects card from printer

- Card Input, Inserts a card that is ready at feeder

- Self-printing, Prints a self-test card

- Self-Cleaning, Initializes the clean cycle.

- Ribbon Sync, Synchronizes the ribbon.

- Initialize Errors, Removes the error state of the printer .

You write or read track information in the magnetic strip.

Printer Driver Settings Printer Driver Settings

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General Setting Tab Advanced Setting Tab

- Printing Speed - Mono

- Auto ribbon Sync - Color ribbon will be synchronized whenever lid is closed

- Card Ready Position -On initializing card can be situated inside printer or in feed hopper

- Card input option - For TP-9000 only, On initializing card can be situated inside printer or in feed slot.

- Card Eject time - For the TP-9000, Card eject time for batch printing.

- Card Insert time - For the TP-9000, Card insert time for batch printing.

- Card Ejection Option

1) General : from hopper to stacker (TP-9200) form manual slot to manual slot (TP-9200 and TP-9000)

2) Manual Slot : Always out to manual slot (TP-9200)

3) Stacker : Always out to Stacker (TP-9200)

4) Rear : Always out to Rear (TP-9200 and TP-9000)

- TPH Resistance, Change the printhead resistance here

- Card Margin Setting, Osets, default as above. (Note : Do not adjust these settings, they are critical to the printer operation)

- Intensity, Adjusts the darkness of the printed card.

- The “About” tab shows information about the driver, If you click on the picture, Card Printer website will open via your internet browser .

Printer Driver Settings Printer Driver Settings

Page 19

How to install a printer on a Network

4.3 Network Conguration Setting (Option)

Install Network driver “automatically or by manually clicking Install.exe” le.

“Tick Card Printer Driver box”

“Tick Network Software” box then “Click Next” button.

“Click the Agree option then click the Next button”.

If you get a Windows Security Warning Message pop-up, “Click Allow Access” button.

“Click Network Printer”.

If the printer is connected to your network and you are using DHCP mode, the IP address will automatically appear in the drop down box. If the IP address is correct, “Click the Next” button.

6-1

If IP address is not shown in the drop down box, tick input by user and then click Cong button. The Conguration window will pop up and you can select the right MAC address on the board list on the left side. You can also check the information for the Network Setting, which is automatically assigned from your DHCP server. If the information is correct, please “Click the Setting” button at the bottom. If the setting is ok, the printer will “Re-boot automatically and Network setting complete” will pop up.

If the addresses are not correct, you can edit and then click setting to save.

6-2

Printer Driver Settings Printer Driver Settings

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If you want to connect to the Network using USB, manually input the IP address, Subnet Mask, and Gateway and set DHCP mode.

6-3

Card Printer S/W and Printer Driver Install window.

Please “Click Finish” for the completion of the Printer Driver Install.

Network Conguration (Congure.exe)

Network Setting–Auto Setting (DHCP supported)

If you want to set up the Network after printer installation, set up with Network Conguration.

Info) TP-9200, 9100 and 9000 - Any networks that have a TCP/IP network connection, can be congured in DHCP mode and the IP Address will be supplied by the network.

Search the connected Network Board by “Clicking Search”.

Go to “Start -> All Programs -> POINTMAN -> Network -> Network Setting”

Printer Driver Settings Printer Driver Settings

Items Description

Board List – lists the searched network printers

F/W Version – show F/W version of the selected network board

IP Address – shows IP address of the selected network board

Gateway – shows gateway address of the selected network board

Local Port – sets a printing port through network printer. Please select 9200

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Set Local Port for 9200 (This cannot be changed)

“Select DHCP”. (Please check DHCP box is checked)

Printer Driver Settings Printer Driver Settings

IP Address, Subnet Mask and Gateway are automatically assigned from DHCP server. However, you may input Subnet Mask and Gateway if you need to change them.

Select MAC address on “Board List”.

DHCP Mode :

Search Button :

Setting Button :

Exit Button :

If the network system supports DHCP, IP is automatically set. If not, you should directly change address after being assigned. And then you set it in order to use network printer.

Search network of a card printer

Save the changed network information. After changed, the card printer will be reset. You can use after 10 seconds.

Exit the program

“Click Setting” button, It takes approximately 30 seconds for this setting. If it is done setting, please reboot the printer in order to get a new IP address from the server.

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Network Setting–Manual Setting

IP Address, Subnet Mask and Gateway should be assigned by Network administrator.

Search the connected Network Board by clicking “Search”

Select MAC address on Board List.

Input IP Address and Subnet Mask assigned by Network administrator.

Set Local Port for 9200 (this cannot be changed)

DHCP Mode box should not be checked. User should un-select this option when using manual setting.

Click Setting button, It takes approximately 30 seconds for this setting. If it is set, the printer will re -boot automatically. “Click Exit” to nish network setting or user can check the new setting by “Clicking the Search” button.

Printer Driver Settings Printer Driver Settings

Network setting completed window will appear, if setting is completed “Click OK”.

“Click Exit” to nish network setting or user can check the new setting by “Clicking the Search” button.

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Printing with the TP-9XXX printer is similar with any other printer in windows environment.

The printer driver software is installed on your computer (see Page 18~22)

The printer is connected to the power source and the computer (see Page 17)

The printer is selected by either the operating system or the appropriate application software program.

Printer properties are set (the factory default values will be appropriate for many applications).

Card printing is directed by the appropriate application software program

Printer properties can be set either at the operating system level or within the application software program used for printing cards.

Note : In the following description of setting printer properties, only those properties and options that are suitable for being set by the user are described. The user should not make selections or set parameters unless they are specically described in this section.

Preference settings can congure the printer for landscape (wide) or portrait (tall) pr inting orientation, and allow the user to verify that the desired ribbon is installed in the printer.

Ribbon is selected via the output tab.

If the printer includes the optional magnetic card stripe encoder, encoding parameters and coercivity can be set.

5.1 Printing a Card

5.2 Setting printer properties

Printer Operation

Printer Driver Settings Printer Operation

Self-Check IP Address

Turn Power on the Printer

“Push the E JECT and RIBBON SET button together” at the same time until the LCD displays “User Mode”. Please “Push RIBBON SET button” till the user mode menu comes up then “Push RIBBON SET button longer on 4. NETWORK CONFIG” to check IP Address.

“Push the EJECT button and RIBBON SET button together” when checking IP Address is done. LCD display would be backward.

User Mode

Network Cong

Set Mode

IP/SUB/Gateway

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Sample card designs are installed with the printer driver. Sample cards require Microsoft Word or Microsoft Paint application software. The cards are accessed via the start menu.

First set the CARD PRINTER TP-9XXX as the default printer and then follow these steps to design and print your rst card:

5.3 Printing a sample Card 5.4 Printing a self-test card

Launch Microsoft Word, Depending on your computer conguration this may be done by Double-clicking the windows start icon, selecting programs, and navigating to Microsoft Word.

“Push the E JECT and RIBBON SET button together” at the same time until the LCD displays “User Mode”

A self-printing card is then printed; see below for samples of YMCKO and Mono ribbon Self-Printing cards. “Self-Printing done” will be displayed at LCD.

“Push the EJECT button and RIBBON SET button together” when Self-Printing is done. LCD display would be backward.

Go to the le menu and choose page setup.

Select the paper size tab, choose card, under orientation, select landscape

Select the margins tab, and set the top, bottom, left, and right margins to 0 (Zero)

Click OK to close the page setup window

The card appears on the screen

Power on the printer (No PC connection necessary) Make sure a ribbon is loaded and a card is in the hopper or ready in single feed slot.

“Push RIBBON SET” button when “Self-Printing menu is selected”.

Design a card with both and colored text and with colored pictures.

Once you are ready to print, go to the le menu and select print

The printer will feed in a card and start printing (the data download time will vary depending on the complexity of the card design and the processing speed of your computer)

Please “Push RIBBON SET” button till the user mode menu comes up then “Push RIBBON SET button longer on 1. DIAGNOSIS“ to go into Self Print menu. If you want to select dierent part, please push RIBBON SET button shorter.

Once the printing job is complete, the card is ejected from the printer.

User Mode

Self Printing

Self Printing Self Printing Done

Diagnosis Self Printing Mode

Printer Operation Printer Operation

Page 25

5.5 Printing via a PC Connection 5.6 Printing One Card at a Time

Connect the USB to the PC and power on the printer. Ensure ribbon and cards are installed

Go to the “Driver and Printing preferences -> Control tab -> D irect printer control

-> Click Self-printing”

Printer will display Self Printing. The printed test card will print and eject

NOTE:

The card feeder must be empty for printing single card using TP-9200 printer.

Insert a card into the single card entry slot

Go to your ID card software package and print a card

Wait untill the printer has printed the card

Single Card Feeding Slot

Printer Operation Printer Operation

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Card Designer is software that allows user to design and issue cards. Follow the steps below to create cards.

CardDesigner is software that allows user to design and issue cards. Follow the steps below to create cards.

Go to “Start -> All Programs -> POINTMAN -> Card Designer-> Card Designer”

6.1 Getting Started

6.3 Designing Card

6.2 Description on Features

Software Operations

- NEW : Design new card. Up to 10 windows can be created at the same time.

- OPEN : Read a saved card design.

- SAVE : Save a card design.

- ISSUE : Print a card.

- EXIT : Terminate the window.

IMAGE designing

TEXT designing

BARCODE designing

1) Select icon to start image designing in Card Designer.

2) Drag mouse on the range where image is positioned on card.

3) When window of “Properties-Image” opens. Click “Select Image” button or “Cam” button. Select image you wish to insert.

4) Click “Save”, then the selected image is inserted.

5) You can change properties of the inserted image.

1) Select icon to start TEXT designing in Card Designer.

2) Drag mouse on the range where TEXT is positioned on card.

3) When window of “Properties-TEXT” opens, insert “Code” you wish to insert.

4) Click “Save”, then the TEXT is inserted.

5) If you wish to change properties of the inserted text. double click on the TEXT.

1) Select icon to start bar code designing in Card Designer.

2) Drag mouse on the range where barcode is positioned on card.

3) When window of “Properties-barcode” opens. insert “Cod e” you wish to insert.

4) Click “Save”, then the bar code is inserted.

5) If you wish to change properties of the inserted text. double click on the bar code.

Software Operations Software Operations

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DIAGRAM designing

MAGNETIC designing

IC Card

3) Select the IC encoding program le which will be used for IC encoding by clicking [Browse... ] button.

4) Input Delimiter for each Argument at Delimiter box. (1 byte).

5) You can add or delete the arguments with ”+” and “-” button.

- You can add the arguments with ([ +]) button or change the property of the argument with ([...]) button

- You can delete the arguments with ([-]) button.

6) When you print and encode a IC chip with calling the IC encoding program on Card Designer. the arguments will be sent in the format as the example below.

[Calling example] C:\Test\CMDWrite.exe FirstName$LastName$1DNumber $Balance$ExpiryDate

1) Select icon to start diagram designing in Card Designer.

2) You can draw Diagram; Circle. Rectangle. Oval.

3) If you wish to change properties of the diagram. double click on the diagram.

1) Select icon to start diagram designing in Card Designer.

2) Magnetic stripe is displayed within the range of card.

3) If you wish to input data into magnetic stripe, double click the magnetic stripe and

input data in the relevant track.

1) Select icon to start diagram designing in Card Designer.

2) IC chip is displayed within the range of card. Set each item you want to write in the IC properties.

Software Operations Software Operations

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After input of data to be written on magnetic track. “Click Write”.

When issuing card, user can set the type of ribbons, the card orientation and dithering for black ribbon. When issuing IC card or RF card, user can set the external program necessary.

You can change set-up of a printer at congure by clicking Printer Setup.

“Select IC” and “Click Read” button. Progress bar will show communication status with IC chip.

“Click Card Read”. The progress will show communication status with RF card.

6.4 Tools 6.5 Conguration

MAGNETIC CARD

Congure

Printer Information

IC CARD

RF Card

Software Operations Software Operations

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6.6 Data Synchronizing

Data Connect Wizard

Data Synchronizing will help user to synchronize data created in Microsoft Excel or Microsoft Access with what will be used in card issuing software for card creation. User can make card eectively in shorter time.

NOTE:

When you set the image le folder for database connec tion, all image les in the folder should have the same format. The le in dierent format would not be printed.

Card Designer “Tool -> Data Connect -> Data Connect wizard”

Select target database to synchronize. (Select E xcel Worksheet if target DB is in E xcel Copy & Paste method.) If you select “Microsoft Excel worksheet (Copy & Paste)”, you should input the numbers of column you will use.

Please select the Database le or/and Image le folder being used for database connection. The searching window will be executed withclicking “…” button.

Choose Sheet to be used in database.

Completing Synchronizing

Software Operations Software Operations

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Synchronizing data on the card with database (ex.sta number)

Synchronizing data on the card with database (ex.sta name)

Double click Barcode on database to synchronize.

Double click Name on database to synchronize.

“Click Data Field Connection” button(...). “Data eld” for data input. “Select Sta number” for data eld. “Click +” to add data for sta number. “Click Finish”.

“Click Data Field Connection” button(...). “Select Data eld” for data input.

Artcle for DataField 1: Double Click

Artcle for DataField 2: Double Click

Data Filed Connection Button

“Select Sta Name” for data eld. “Click +” to add data for sta number. “Click Finish”. And “Click Save”.

Data Filed Connection Button

Software Operations Software Operations

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Synchronizing data on the card with database (ex.sta picture)

Double click Picture on database to synchronize.

“Click Data Field Connection” button(...). “Select Data Field” for data input. “Select Sta Picture” for data eld. “Click +”to add data for sta number. “Click Finish”. And “Click Save”.

Artcle for DataField 3 : Double Click

Data Filed Connection Button

6.7 Card Printing

Card/Issue (Normal)

Card/Issue(Data Field Connection)

Make a print with “Issue” button after nishing the setup of ribbon and other details

If you “Click Issue” on Card Designer, window below will open.

Select the type of printer (Driver or Direct).

Software Operations Software Operations

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When you use Microsoft Excel worksheet (Copy&Paste) mode. “Click Paste button or click the marked area” with mouse right button and click Paste at pop-up menu. then

data will show up.

Execute Microsoft excel -> Select the data area and copy them.

Check at the left of data which you will print and “Click issue” to make a print.

7.1 Maintenance of Product

Instructions on Maintenance

Choosing the right Cards

Card Size

- Standard (ISO CR80-ISO 7810) = 53.98mm W × 85.60 mm L I 3.375” × 2.125”

Card Thickness

- Minimum - 0.40mm.

- Standard - 0.76mm

- Maximum - 1.2mm

Card should be:

- Glossy white.

- Free from the dirt and grease.

- Free from surface contamination.

- Free from pits and bumps in the surface

- Free from burrs at the edge of the card

- Completely Flat

Card should not be

- Heavy damaged card

- Card with heavy dirt

- Card with scratch

- Bended or deformed card

Software Operations Instructions on Maintenance

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7.2 How to Clean the printer

Intermediate clean when changing the ribbon (1,000 pass) or each month, whichever occurs rst.

You can clean the inside of your card printer with using CR-80 Cleaning Card. You can clean the all rollers of your printer including feeder roller with long T-shaped Card. Please attention to (check carefully) below pictures on how to insert cleaning card.

How to insert a CR-80 Card: Using the single card feeding slot

How to insert a long T-shaped Card : Using the auto card feeder

Please insert a 1/3 of long T-shaped Card into printer brfore operating cleaning

Cleaning the Inside Transport Rollers Using the Cleaning Card

CR-80 Cleaning Card or Long T-shaped Card

1) Standalone Mode (No PC connection)

Dirt or embedded contamination on rollers may cause printer problems. Follow the recommended maintenance procedures below.

Turn on the printer. After initializing, “Push E JECT and RIBBON SET button together” at the same time until the LCD displays “USER MODE”

Go to “Self-Print menu: USER MODE ->1.DIAGNOSIS -> 2.CLEAN MODE”

Turn o the printer, remove the cards and ribbon inside the printer and shut the printer lid.

With TP-9100/9200, insert a CR-80 cleaning card into a single card feeding slot or a long T-shaped card into the card feeder. For TP-9000 card printer, insert each the cleaning card into the front feeding slot.

User Mode Diagnosis Clean Mode

Instructions on Maintenance Instructions on Maintenance

Caution : No single card feeding slot

Caution : No auto card feeder

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2) Using driver menu (PC connection required)

When front LED lights ashes, inser t a CR-80 cleaning card into a single card feeding slot or a long T-shaped card into the card feeder. For TP-9000 card printer, insert each the cleaning card into the front feeding slot.

The CR-80 card (short card) will move backwards and forwards inside the printer 10 times and then ejected. If you use a long T-shaped card, the printer will automatically operate for 10 sec and then stop the operation.

Push the eject button and Ribbon Set button together when cleaning completed. LCD display would be backward.

Leave the printer for 2-3minutes, until the alcohol cleaner evaporates.

Turn o the power and remove the cards and ribbon, shut the printer lid. Turn on the power.

Go to the “Driver -> Printing preferences -> Control tab -> Direct printer control -> Click self-Cleaning”

Cleaning

Cleaning Completed

Leave for 2-3 minutes after card is ejected to allow alcohol to evaporate.

Caution:

If you are using TP-9000 card printer, it is necessary to cut the long T-shape card where indicated on the diagram before inser ting it into the printer.

Push Ribbon Set button till the cleaning is started.

Instructions on Maintenance Instructions on Maintenance

Page 35

You can remove ink, dirt and contaminations buildup on the thermal printhead and sensors with a cleaning pen and a alcohol swab.

The blue cleaning roller will remove dirt and contamination on cards. Wash the roller with every new ribbon or every load of new cards. (The blue cleaning roller is the basic accessory of your printer package.)

Make sure the alcohol has evaporated before turning on the power, the thermal print head may be damaged if you used when wet.

When dry, place the blue cleaning roller in the printer.

Turn o the printer and open top cover.

Remove a blue cleaning roller from the printer.

Use a thermal printhead pen or an alcohol swab on thermal printhead and sensors. (Press the tube of alcohol swab to force the alcohol to impregnate the foam head)

Wash the cleaning roller under running water.

Cleaning the printer regularly will improve printing and extend lifetime.

Instructions on Maintenance Instructions on Maintenance

7.3 Thermal Print Head Cleaning Pen and

Alcohol Swab

7.4 Washing the Blue Cleaning Roller

Caution

Ensure that the head of the swab is pointed away from your face Use alcohol impregnated foam head to clean the TPH. Clean only the part below the two marked lines. Do not touch the head with your ngers.

Caution

You should recap of the cleaning pen for the reuse. Cleaning Pen is included only in the advanced cleaning kit. You can purchase a thermal printhead pen only from your reseller or the manufacturer, POINTMAN.

Page 36

8.1 In case front LED keeps on ashing or always

on all the time.

Troubleshooting

a) Fatal Error

b) Warning

Description of Error code

Troubleshooting Troubleshooting

Code Code Name Description Proper measures

TPH OPEN

- TPH Module Open in process of printing

- Check the status of TPH Module Open or Change TPH Open Checking Sensor.

TPH UP/Down Fail

- Fail in TPH Up or Down - Check TPH Up / Down Module

Path Jam

- Card Jam on the Path

- Check the status of the Path or Jam on the path

TPH Temp Error

- Disorder in TPH temperature

- Check the temperature of working condition. Operating temp.: 0`C ~ 70`C

Ribbon Encoder Error

- Ribbon Broken or Ribbon End or Encoder Error

- Check the status of Ribbon and Ribbon Encoder

Media Error

- Error in Media

- Check the status of card (media) and Path Sensor

EEPROM Fail

- Error in EEPROM Read/Write - Reboot or Change EEPROM.

IC Contact Module

Error

- Error in the location of IC Contat Module

Card Flipper Timer

Out

- Error in Card Flipper Communication