Plustek OptiCard 820 User Manual
Installation
Usage & Maintenance
Troubleshooting
© 2004-2005. All rights are reserved. No portion of this document may be reproduced
without permission. All trademarks and brand names mentioned in this publication are
property of their respective owners.
While all efforts have been made to ensure the accuracy of all contents in this manual,
we assume no liability for errors or omissions or by statements of any kind in this manual,
whether such errors are omissions or statements resulting from negligence, accidents, or
any other cause. The contents of this manual are subject to change without notice.
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject to
criminal prosecution. We recommend you to be responsible and respectful of the
copyrights laws when you are scanning books, magazines, journals and other materials.
The product is designed and produced to achieve sustainable environmental
improvement. We strive to produce products in compliance with global environmental
standards. Please consult your local authorities for proper disposal. The product
packaging can be recycled.
The screen shots in this guide were made with Windows 2000. If you are using Windows
98, Me or XP, your screens will look somewhat different but function the same.
Table of Contents
INTRODUCTION....................................................................................................1
How to Use This Guide...............................................................................................1
Conventions of This Guide .........................................................................................2
A Note about Icons.....................................................................................................2
Safety Precautions......................................................................................................2
System Requirements ................................................................................................3
Box Contents ..............................................................................................................3
The Scanner’s Features .............................................................................................4
Product Information ....................................................................................................4
CHAPTER I. INSTALLING THE SCANNER....................................................................5
Software Installation Requirements............................................................................ 5
Hardware Requirements.............................................................................................5
Installing and Setting up the Scanner......................................................................... 6
Step 1. Connecting the Scanner to Your Computer.............................................................6
Step 2. Installing the Software..............................................................................................7
Step 3. Testing the Scanner................................................................................................. 9
Software Setup Troubleshooting ................................................................................9
Installing Additional Software....................................................................................10
Scanner Setup After Windows XP Upgrade ............................................................. 10
CHAPTER II. USAGE AND MAINTENANCE............................................................... 11
Operating the Scanner..............................................................................................11
Using the Scanner Buttons....................................................................................... 12
Scan Button........................................................................................................................12
BCR Button.........................................................................................................................14
Changing Button Settings...................................................................................................16
Status Indicator.........................................................................................................16
Scanner Connection.................................................................................................17
Maintenance.............................................................................................................18
Calibrating the Scanner...................................................................................................... 18
Cleaning the Scanner......................................................................................................... 19
Usage & Maintenance Tips.......................................................................................19
APPENDIX A: TROUBLESHOOTING........................................................................ 21
Scanning Problems...................................................................................................21
Common -How-to- Questions ................................................................................... 24
APPENDIX B: SPECIFICATIONS........................................................................... 26
APPENDIX C: CUSTOMER SERVICE AND WARRANTY............................................... 27
Statement of Limited Warranty ................................................................................. 27
FCC Radio Frequency Statement............................................................................. 28
CONTACTING PLUSTEK ....................................................................................... 30
Introduction
Welcome to the world of Plustek scanners – the ultimate in computer imaging.
Your new scanner will improve the professionalism of your day-to-day computing tasks
by allowing you to input images and electronic text into your computer system.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction.
Please remember to register your scanner. Registration may be completed in one
of three ways:
1) By registering online via Plustek’s Web Site;
2) By printing out and faxing a completed registration card to Plustek’s customer
service center;
3) By printing out and mailing the registration card directly to the Plustek office
nearest you.
See the last page of this user’s guide for a complete list of Plustek offices
worldwide.
As a registered customer, you will receive customer support, new product
information and software upgrades.
Thank you for choosing us as your scanner supplier. We hope you will continue to
turn to us for additional quality products as your computing needs and interests grow.
How to Use This Guide
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. This guide assumes the user is familiar with Microsoft Windows
XP, 98, Me and 2000 Professional. If this is not the case, we suggest you learn more
about Microsoft Windows by referring to your Microsoft Windows manual before using
your scanner.
The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.
Chapter I describes how to install scanner’s software and connect the scanner to
your computer. Note: The scanner connects to your computer through the Universal
Serial Bus (USB). If your computer does not support USB technology, you will need to
purchase a USB interface card to add USB capabilities to your computer, or buy and
install USB connectors if your motherboard has USB capabilities. This guide assumes
that your computer is USB-ready and has a free USB port.
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Chapter II describes how to use, maintain and clean your scanner.
Appendix A contains technical support information that can help you solve simple
problems. Before calling for help, please read through Appendix A: Troubleshooting.
Appendix B contains the Specifications of the scanner you purchased.
Appendix C contains our limited warranty agreement and FCC statement
concerning the product.
Conventions of This Guide
Bold — Important note or first use of an important term in a chapter.
[XXX] — Represents commands or contents on your computer screen.
A Note about Icons
This guide uses the following icons to point out information that deserves special
attention.
Danger
Danger: A procedure that must be followed carefully to prevent
injury, or accidents.
Caution
Caution: Information that, if not followed, may result in data
loss or damage to the product.
Attention
Pay Special Attention: Instructions that are important to
remember and may prevent mistakes.
Safety Precautions
Before using this device, please read the following important information to
eliminate or reduce any possibility of causing damage and personal injury.
1. Moisture condensation may occur inside this device and cause malfunction at
these conditions:
• when this device is moved directly from a cold to a warm location;
• after a cold room is heated;
• when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the procedure:
1) Seal this device in a plastic bag for it to adapt to room conditions.
2) Wait for 1-2 hours before removing this device from the bag.
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2. Do use the USB cable provided with the scanner. Use of other cable may lead to
malfunction.
3. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.
4. Do not subject the scanner to excessive vibration. It may damage the internal
components.
5. Unplug the device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.
System Requirements
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Windows/Intel Compatible Personal Computer
Pentium CPU or above
CD-ROM Drive
64 MB RAM (128 MB Recommended)
250 MB Free Hard Disk Space (300 MB Recommended)
USB Port
Microsoft™ Windows XP, 98, Me, and 2000 Professional
NOTE: Windows NT 4.0 does not support Universal Serial Bus (USB)
connectivity.
Video card that supports 16-bit color or greater
Box Contents
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1. Scanner
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Higher requirements might be needed when scanning or editing a large quantity of image data.
The system requirements here are only a guideline, as in general the better the computer
(motherboard, processor, hard disk, RAM, video graphic card), the better the results.
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Save the box and packing materials in case you need to transport this scanner in the future.
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2. USB Cable
3. Quick Guide (Scanner)
4. Setup / Application CD-ROM
5. Calibration Sheet
6. Cleaning paper
7. Travel Pouch
The Scanner’s Features
1. USB port: It connects the scanner to a USB port on your computer by the included
USB cable.
2. Page feed slot: Feed the document into the scanner from this direction. You can
feel the document being grabbed by the scanner.
3. Alignment arrow: Always align the edges of your documents to this arrow sign.
4. SCAN button: Press this button to start scanning and save the images into your
computer.
5. BCR button: Press this button to start scanning for business card reading within
Cardiris program.
6. LED indicator: It indicates the scanner’s current status.
Product Information
Please fill in the following information for your own records. You will need it when
you contact your dealer or our service center in the future.
Serial Number:
(Located at the bottom of the scanner)
Date of Purchase:
- -
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Chapter I. Installing the Scanner
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the Box Contents section of
this guide.
Software Installation Requirements
Your scanner comes with the image-editing software, BCR software, the
scanner’s driver, and the Smart Touch software. All of these software applications use
approximately 250 megabytes of hard disk space after they are installed into your
computer. To ensure ample room for the installation, as well as for scanning and
saving images, a minimum of 300 megabytes of hard disk space is recommended.
The USB scanner can only operate under the Microsoft Windows 98, Me, 2000
Professional or XP operating system.
Caution
• This scanner is designed and manufactured strictly in compliance
with USB 2.0 High Speed and Full Speed specifications. Should
you encounter scanning problems with this scanner on Windows
98/Me whereas you have also recently upgraded the computer
hardware to include USB 2.0 High Speed support, it is very
probably resulted from the compatibility between the operating
system and the USB 2.0 chipset on mother boards or interface
cards due to Microsoft’s lack of USB 2.0 support in Windows
98/Me. To rectify the problem, you are recommended to buy an
additional compatible card or upgrade your operating system to
Windows XP/2000.
• Please do not use multiple USB scanners in Windows XP
simultaneously! For more information, please refer to the
following URL...
http://support.microsoft.com/default.aspx?scid=kb;en-us;324756
Hardware Requirements
This scanner connects to your computer through the Universal Serial Bus (USB)
which supports hot Plug and Play. To determine whether your computer is USBcapable, you must check the rear of your PC to locate a USB jack that looks the same
as the one pictured below. Note that on some computers, the USB port at the rear of
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the computer may be occupied and additional ports may be found on the monitor or
keyboard. If you are having trouble in locating the USB port on your computer, please
refer to the hardware manual that came with your computer.
Upon examination, you should find one or two rectangular USB ports, which
usually appear as shown below.
USB Connector(s)
If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.
Installing and Setting up the Scanner
Please follow the step-by-step procedures described below to install the Plustek
scanner.
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1. Plug the square end of the included USB cable to the USB port of the scanner.
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2. Plug the rectangular end of the USB cable to the USB port on the back of your
computer.
Note: If there is another USB device connected to the computer, connect the
scanner to an available USB port.
3. If you plan to connect your scanner to a USB hub
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, make sure that the hub is
connected to the USB port in your computer. Next, connect the scanner to the
USB hub.
Note: If you do not have a USB port available, you might need to buy a USB port.
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1. If the USB components on your computer are functioning correctly, they will
automatically detect the scanner causing the “Add New Hardware Wizard” or
“Found New Hardware Wizard” to be launched. Note: If your computer was off
when you connected the scanner, the “Add New Hardware Wizard” message will
be displayed when you turn the computer on and when Windows starts.
2.
For Windows 98 & 2000
a. Click on the [Next] button when the “Add New Hardware Wizard” window is
displayed.
b. Select “Search For The Best Driver For Your Device [Recommended]” and
click on the [Next] button.
c. The next window will ask you where to search to find the drive. Select [CD-
ROM drive], and deselect [Floppy disk drives] if it is checked.
d. Insert the Setup/Application CD-ROM, included with your scanner, into your
CD-ROM drive and then click on the [Next] button.
e. Click on the [Next] button in the window that appears. Afterwards, for
Windows 98 users, please skip to Step 4.
f. Windows 2000 users – During the process of the installation, a message
“Digital Signature required” might be prompted. Please ignore it, and click on
[Yes] to continue the installation without any misgiving at your scanner
functioning. Afterwards, please skip to Step 4.
3.
For Windows XP & Me
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The USB hub is not included with the scanner. If using a hub, you are recommended to use a
hub with its own external power adapter.
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