Plustek NVR 4000 User Manual

2 YEAR LIMITED HARDWARE WARRANTY

Warranty Coverage

Plustek, Inc., warranty obligations are limited to the terms set forth below:
Plustek warrants the original purchaser that the PLUSTEK Network Video product enclosed with this limited
hardware warranty will in respect of the hardware be free from defects in design, workmanship and materials under
normal use for a period of three (2) years from the date of the original end-user purchase (“Warranty Period”).

The original purchaser shall without undue delay notify Plustek of any defect which appears according to Plustek’
RMA Handling, failure to which shall mean that the purchaser loses its right to have the defect remedied. A valid form
of a bill of sale or receipt from an authorized retailer/distributor with the date of the original purchase must be
presented to obtain warranty service. If a valid claim is received within the Warranty Period, the sole remedy of the
original purchaser and Plustek’ sole and exclusive liability shall be limited to, at Plustek sole discretion, either repair of
the hardware defect using new or refurbished replacement parts, or replacement of the product. Repaired or
replacement hardware will be warranted for the remainder of the original Warranty Period. When a product or part is
exchanged the replacement hardware becomes the property of the original purchaser and all hardware or part thereof
that is replaced shall become the property of Plustek.

This Limited Warranty is applicable in all countries and may be enforced by contacting Plustek support worldwide, for
more information please visit our web site www.plustek.com

Exclusions and Limitations

This warranty does not apply (a) to faulty and improper installation, maintenance, service, repair and/or alteration in
any way that is not contemplated in the documentation for the product or carried out with Plustek’ consent in writing,
operational adjustments covered in the operating manual for the product or normal maintenance, (b) to cosmetic
damages, (c) if the product is modified or tampered with, (d) if the product is damaged by acts of God, misuse, abuse,
negligence, accident, normal wear and tear and deterioration, improper environmental conditions (including, but not
limited to, electrical surges, water damage and heat exposure) or lack of responsible care, (e) if the product has had the
model or serial number altered, defaced or removed, (f) to consumables (such as batteries) (g) to products that have
been purchased “as is” and Plustek, the seller or the liquidator expressly disclaim their warranty obligation pertaining to
the product, (h) to any non-Plustek hardware product or any software (irrespective of packaged or sold with an Plustek
hardware product) and Plustek products purchased from an unauthorized distributor/reseller,(i) to damage that occurs in
shipment or (j) to damages by any other causes not related to defective design, workmanship and/or materials.

NOTE:

• If the product is to be used outdoors or in dusty, humid, or other hostile environments, it must be suitably protected.

• Further, products must be protected, whether in use or not, from exposure to direct sunlight or halogen light – which
may damage the image sensors. This applies to both indoor and outdoor use.

• Failure to comply with any of the aforementioned requirements will invalidate this Limited Hardware Warranty.

THE WARRANTY AND REMEDIES PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR
IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, TH E IMPLIED WARRAN TIES OF MERCH ANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF
IMPLIED WARRANTIES. IF LAWS UNDER SUCH JURISDICTIONS APPLY, THEN ALL EXPRESS AND IMPLIED
WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS PROVIDED HEREI N, ANY
STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS
PROVIDED IN THIS WRITTEN WARRANTY AND TO THE EX TENT PERMITTED BY LAW, NEITH ER PLUSTEK NOR
ANY AFFILIATES SHALL BE LIABLE FOR ANY LOSS, (INCLUDING LOSS OF DATA AND INFORMATION),
INCONVENIENCE, OR DAMAGE, INCLUDING, BUT NOT LIMITED TO, DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE PLUSTEK PRODUCT,
WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THE ORY. NOTWITHSTANDING
THE FOREGOING, PLUSTEK’ TOTAL LIABILITY FOR ALL C LAIMS U NDER THIS WARRANT Y SHAL L N OT EXCEED
THE PRICE PAID FOR THE PRODUCT. THESE LIMITATIONS ON POTENTIAL LIABILITIES HAVE BEEN AN
ESSENTIAL CONDITION IN SETTING THE PRODUCT PRICE.

Applicable Law

• This Limited Warranty is governed by and construed under the laws of Taiwan.

• This Limited Hardware Warranty may be subject to Plustek Inc.’ change at any time without prior notice.

2 Year Warranty Sheet – Plustek NVR- Security Surveillance July 2008 Rev. 1.00