Plustek MobileOffice User Manual
Installation
Usage & Maintenance
Troubleshooting
Trademarks
© 2017. All rights are reserved. No portion of this document may be reproduced
without permission. All trademarks and brand names mentioned in this publication
are property of their respective owners.
Liability
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any kind
in this manual, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. The contents of this manual are subject
to change without notice. We will not shoulder any legal liability, if users failed to
follow the operation instructions in this manual.
Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject
to criminal prosecution. We recommend you to be responsible and respectful of the
copyrights laws when you are scanning books, magazines, journals and other
materials.
Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or
suppliers for recycle and disposal information. The product is designed and
produced to achieve sustainable environmental improvement. We strive to produce
products in compliance with global environmental standards. Please consult your
local authorities for proper disposal.
The product packaging can be recycled.
Attention to recycling (For EU country only)
Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.
Screen Examples in This Manual
The screen shots in this guide were made with Windows 7. If you are using
Windows 8 / 10, your screens will look somewhat different but function the same.
Table of Contents
INTRODUCTION....................................................................................................1
How to Use This Guide...............................................................................................1
A Note about Icons.....................................................................................................2
Safety Precautions......................................................................................................2
System Requirements ................................................................................................3
Box Contents..............................................................................................................3
Scanner Overview ......................................................................................................4
CHAPTER I. INSTALLING THE SCANNER....................................................................5
Software Installation Requirements............................................................................ 5
Hardware Requirements.............................................................................................5
Installing and Setting up the Scanner.........................................................................6
Step 1. Connecting the Scanner to Your Computer.............................................................6
Step 2. Installing the Software..............................................................................................6
Step 3. Testing the Scanner.................................................................................................8
Software Setup Troubleshooting ................................................................................ 9
Installing Additional Software......................................................................................9
CHAPTER II. USAGE AND MAINTENANCE.............................................................. 10
Operating the Scanner..............................................................................................10
Using the Scanner Buttons.......................................................................................11
SCAN Button ......................................................................................................................11
Scanning Methods....................................................................................................12
Scanning via TWAIN Interface ...........................................................................................12
Scanning from the Scanner’s Panel or On-screen DocAction's Execute Menu.................14
Status Indicator.........................................................................................................15
Scanner Connection.................................................................................................15
Maintenance.............................................................................................................16
Calibrating the Scanner......................................................................................................16
Cleaning the Scanner......................................................................................................... 17
Power Save ..............................................................................................................17
Usage & Maintenance Tips.......................................................................................18
APPENDIX A: TROUBLESHOOTING........................................................................ 19
Scanning Problems...................................................................................................19
APPENDIX B: SPECIFICATIONS............................................................................ 23
APPENDIX C: CUSTOMER SERVICE AND WARRANTY............................................... 24
Service & Support Information (For EU country only)...............................................24
Statement of Limited Warranty .................................................................................25
FCC Radio Frequency Statement............................................................................. 26
Introduction
Welcome to the world of Plustek scanners – the ultimate in computer imaging. Your
new scanner will improve the professionalism of your day-to-day computing tasks by
allowing you to input images and electronic text into your computer system.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction.
Thank you for choosing us as your scanner supplier. We hope you will continue to
turn to us for additional quality products as your computing needs and interests grow.
How to Use This Guide
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. This guide assumes the user is familiar with Microsoft Windows.
If this is not the case, we suggest you learn more about Microsoft Windows by referring
to your Microsoft Windows manual before using your scanner.
Introduction section of this manual describes the box contents and minimum
The
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.
Chapter I describes how to install scanner’s software and connect the scanner to
your computer. Note: The scanner connects to your computer through the Universal
Serial Bus (USB). If your computer does not support USB technology, you will need to
purchase a USB interface card to add USB capabilities to your computer, or buy and
install USB connectors if your motherboard has USB capabilities. This guide assumes
that your computer is USB-ready and has a free USB port.
Chapter II describes how to use, maintain and clean your scanner.
Appendix A contains technical support information that can help you solve simple
problems. Before calling for help, please read through Appendix A: Troubleshooting.
Appendix B contains the Specifications of the scanner you purchased.
Appendix C contains our limited warranty agreement and FCC statement
concerning the product.
1
A Note about Icons
This guide uses the following icons to point out information that deserves special
attention.
A procedure that must be followed carefully to prevent injury, or
Warning
Attention
accidents.
Instructions that are important to remember and may prevent
mistakes.
Information
Optional tips for your reference.
Safety Precautions
Before using this device, please read the following important information to
eliminate or reduce any possibility of causing damage and personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:
when this device is moved directly from a cold to a warm location;
after a cold room is heated;
when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the procedure:
1) Seal this device in a plastic bag for it to adapt to room conditions.
2) Wait for 1-2 hours before removing this device from the bag.
2. Do use the USB cable provided with the scanner. Use of other cable may lead to
malfunction.
3. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.
4. Do not subject the scanner to excessive vibration. It may damage the internal
components.
5. Unplug the device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.
2
System Requirements1
Windows/Intel Compatible Personal Computer
Intel Core 2 Duo 1 GHz processor or higher
DVD-ROM Drive
2 GB RAM
2 GB Free Hard Disk Space
USB 2.0 Port
Microsoft™ Windows 7 / 8 / 10
Video card that supports 16-bit color or greater
Box Contents2
1. Scanner
2. USB Cable
3. Quick Guide
4. Setup / Application DVD-ROM
5. Calibration Sheet
6. Cleaning paper
1
Higher requirements might be needed when scanning or editing a large quantity of image data.
The system requirements here are only a guideline, as in general the better the computer
(motherboard, processor, hard disk, RAM, video graphic card), the better the results.
2
Save the box and packing materials in case you need to transport this scanner in the future.
3
Scanner Overview
1. USB port: It connects the scanner to a USB port on your computer by the included
USB cable.
2. Page feed slot: Feed the document into the scanner from this direction. You can
feel the document being grabbed by the scanner.
3. Alignment arrow: Always align the edges of your documents to this arrow sign.
4. SCAN button: Press this button to start scanning and save the images into your
computer.
5. Custom Button: Press to perform a predefined scanning task.
6. LED indicator: It indicates the scanner’s current status.
4
Chapter I. Installing the Scanner
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the Box Contents section of
this guide.
Software Installation Requirements
Your scanner comes with the OCR software (ABBYY FineReader Sprint), business
card recognition software (NewSoft Presto! BizCard), the scanner’s driver and
DocAction. All of these software applications use approximately 800 MB of hard disk
space after they are installed into your computer. To ensure ample room for the
installation, as well as for scanning and saving images, a minimum of 2 GB of hard disk
space is recommended.
The USB scanner can only operate under the Microsoft Windows 7 / 8 / 10
operating system.
Hardware Requirements
This scanner connects to your computer through the Universal Serial Bus (USB),
which supports hot Plug and Play. To determine whether your computer is USBcapable, you must check the rear of your PC to locate a USB jack that looks the same
as the one pictured below. Note that on some computers, the USB port at the rear of
the computer may be occupied and additional ports may be found on the monitor or
keyboard. If you are having trouble in locating the USB port on your computer, please
refer to the hardware manual that came with your computer.
Upon examination, you should find one or two rectangular USB ports, which usually
appear as shown below.
If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.
USB Connector(s)
5
Installing and Setting up the Scanner
Please follow the step-by-step procedures described below to install the Plustek
scanner.
Step 1. Connecting the Scanner to Your Computer
1. Plug the square end of the included USB cable to the USB port of the scanner.
2. Plug the rectangular end of the USB cable to the USB port on the back of your
computer.
Note: If there is another USB device connected to the computer, connect the
scanner to an available USB port.
3. If you plan to connect your scanner to a USB hub
connected to the USB port in your computer. Next, connect the scanner to the USB
hub.
Note: If you do not have a USB port available, you might need to buy a USB port.
3
, make sure that the hub is
Step 2. Installing the Software
1. If the USB components on your computer are functioning correctly, they will
automatically detect the scanner causing the “Add New Hardware Wizard” or
“Found New Hardware Wizard” to be launched. Note: If your computer was off
when you connected the scanner, the “Add New Hardware Wizard” message will
be displayed when you turn the computer on and when Windows starts.
3
The USB hub is not included with the scanner. If using a hub, you are recommended to use a
hub with its own external power adapter.
6
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