Plustek A350, A280 User Guide

Trademarks

All trademarks and brand names mentioned in this publication are property of their respective owners.

Liability

While all efforts have been made to ensure the accuracy of all contents in this manual, we assume no liability for errors or omissions or by statements of any kind in this manual, whether such errors are omissions or statements resulting from negligence, accidents, or any other cause. The contents of this manual are subject to change without notice. We will not shoulder any legal liability, if users failed to follow the operation instructions in this manual.

The scanning of certain documents, for example checks, bank notes, I.D. cards, government bonds, or public documents, may be prohibited by law and/or subject to criminal prosecution. We recommend you to be responsible and respectful of the copyrights laws when you are scanning books, magazines, journals and other materials.

Environmental Information

Recycle or disposal at end-of-life information, please ask local distributors or suppliers for recycle and disposal information. The product is designed and produced to achieve sustainable environmental improvement. We strive to produce products in compliance with global environmental standards. Please consult your local authorities for proper disposal.

The product packaging is recyclable.

Attention for recycling (For EU country only) Protect your environment! This product should not be thrown into the household waste container. Please give it to the free collecting center in your community.

Table of Contents

INTRODUCTION .................................................................................................. 1

How to Use This Guide ............................................................................................. 1

Conventions of This Guide ........................................................................................ 2

A Note about Icons ............................................................................................................... 2

Safety Precautions .................................................................................................... 3

Box Contents ............................................................................................................ 4

Scanner Overview ..................................................................................................... 5

Network Environment ................................................................................................ 6

CHAPTER I. INSTALLING THE SCANNER .................................................................. 7

Installing and Setting up the Scanner ........................................................................ 7

Step 1. Installing the Paper Chute ........................................................................................ 8

Step 2. Connecting the Scanner ........................................................................................... 9

Configuring the System ........................................................................................... 10

Downloads .......................................................................................................................... 11

Client Application........................................................................................................................................ 11

General ............................................................................................................................... 13

About ........................................................................................................................................................... 13

Wi-Fi ............................................................................................................................................................. 17

Calibration ................................................................................................................................................... 18

Power Saving .............................................................................................................................................. 19

Scan Settings ...................................................................................................................... 21

File Name ................................ ................................................................................................ .................... 21

Initial Settings ............................................................................................................................................. 23

Sending ............................................................................................................................... 38

Sending Settings ........................................................................................................................................ 38

Clear All Settings ........................................................................................................................................ 55

CHAPTER II. SCANNING .................................................................................... 56

Preparing Documents ............................................................................................. 56

Checking Document Conditions ......................................................................................... 56

Loosening Documents ........................................................................................................ 57

Placing Documents ................................................................................................. 58

Placing Business Cards .......................................................................................... 59

Placing Plastic Cards .............................................................................................. 60

Scanning Documents .............................................................................................. 62

Editing the Scanned Documents ............................................................................. 69

Saving the Scanned Documents ............................................................................. 74

Save to USB ....................................................................................................................... 75

Save to PC .......................................................................................................................... 76

Save to Mobile .................................................................................................................... 80

Save to Mail ........................................................................................................................ 83

Save to Clouds.................................................................................................................... 87

Selecting Dropbox as the cloud server .................................................................................................... 88

Selecting Google Drive as the cloud server ............................................................................................ 94

Save to FTP/SFTP ............................................................................................................ 101

Save2FTP .................................................................................................................................................. 101

Save to Network ............................................................................................................... 103

Save2Share ............................................................................................................................................... 103

Job Button Scan ................................................................................................... 106

CHAPTER III. CARE AND MAINTENANCE ............................................................. 108

Cleaning the Scanner ........................................................................................... 108

Cleaning Materials ............................................................................................................ 108

Cleaning the ADF .............................................................................................................. 109

Replacing Consumables ....................................................................................... 111

Replacing the Pad Module ................................................................................................ 111

Replacing the Feed Roller ................................................................................................ 113

CHAPTER IV. TROUBLESHOOTING ..................................................................... 116

Clearing Paper Jams ............................................................................................ 116

Download TeamViewer ......................................................................................... 118

APPENDIX A: SPECIFICATIONS ......................................................................... 119

APPENDIX B: CUSTOMER SERVICE AND WARRANTY .............................................. 121

Service & Support Information .............................................................................. 121

Statement of Limited Warranty ............................................................................. 121

Federal Communication Commission Interference Statement .............................. 123

INTRODUCTION

Thank you for choosing us as your scanner supplier.

Like all of our products, your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction. We hope you will continue to turn to us for additional quality products as your computing needs and interests grow.

HOW TO USE THIS GUIDE

This User’s Guide provides instructions and illustrations on how to install and operate your scanner.

The Introduction section of this manual describes the box contents. Before you start installing your scanner, check the box contents to make sure all parts are included. If any items are damaged or missing, please contact the vendor where you purchased your scanner or our customer service directly.

Chapter I describes how to install and configure the scanner.

Chapter II describes how to use your scanner.

Chapter III describes how to maintain and clean your scanner.

Chapter IV contains technical support information that can help you solve simple problems.

Appendix A contains the specifications of the scanner you purchased.

Appendix B contains our customer service, the limited warranty agreement and FCC statement concerning the product.

CONVENTIONS OF THIS GUIDE

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Warning

A procedure that must be followed carefully to prevent injury, or accidents.

Attention

Instructions that are important to remember and may prevent mistakes.

Information

Optional tips for your reference.

Bold —Represents commands or contents on your computer screen.

ALL CAPS —Important note or first use of an important term in a chapter.

Italic —Represents buttons on your scanner OR important notes.

This guide uses the following icons to point out information that deserves special attention.

SAFETY PRECAUTIONS

Warning

Before using this device, please read the following important information to eliminate or reduce any possibility of causing damage and personal injury.

1. Usage, the product is for indoor use in dry locations. Moisture condensation may

occur inside this device and cause malfunction at these conditions:

 when this device is moved directly from a cold to a warm location;

 after a cold room is heated;

 when this device is placed in a damp room.

To avoid the moisture condensation, you are recommended to follow the

procedure:

i. Seal this device in a plastic bag for it to adapt to room conditions.

ii. Wait for 1-2 hours before removing this device from the bag.

2. Do use the AC adapter provided with the scanner. Use of other AC adapter may

lead to malfunction.

3. Keep the space around the AC adapter clear in case you need to quickly unplug

the AC adapter during emergencies.

4. Damaged wire could cause fire or electrical shock. Keep the power cord straight

and without being twisted, bended, or scraped.

5. Unplug this device if you don’t need to use for a certain period of time, such as,

during night or long weekend, to avoid any risks of causing fire.

6. Do not attempt to disassemble the scanner. There is danger of an electrical shock

and opening your scanner will void your warranty.

7. Be sure not to bump or knock the scanner glass as it is fragile and could break.

8. Do not subject the scanner to excessive vibration. It may damage the internal

components.

BOX CONTENTS1

1. Scanner

2. Power Cable

3. AC Adapter

4. Paper Chute

5. Quick Guide

6. Application CD-ROM

7. Calibration Sheet

Save the box and packing materials in case you need to transport this scanner in the future.

SCANNER OVERVIEW

1. STACKER—Keeps the paper in place. Extend it in case of longer paper.

2. PANEL UNIT—ADF cover with the touch panel.

3. TOUCH PANEL—Use this touch panel to operate the scanner.

4. PANEL UNIT OPEN LEVER—Opens the panel unit. Pull it to open the panel unit

when you need to clear paper jam or clean the scanner.

5. PAPER WIDTH SLIDER—Adjusts the paper width slider for the paper size you are

using.

6. PAPER CHUTE—Helps keep the paper in place. Install the paper chute before

using the scanner.

7. PAPER CHUTE EXTENSION—Extends to hold longer paper.

8. ADF (AUTOMATIC DOCUMENT FEEDER)—Automatically feeds a stack of

documents for scanning.

9. SCREEN SAVER BUTTON—Press this button to enter the panel screen saver

mode and you may press this button again to wake up the touch panel from power

saving.

10. LED—Indicates the scanner status.

11. LED—Indicates the scanner status.

12. USB PORT—Connect a USB flash drive or other USB device.

13. POWER SWITCH—Use this to turn the scanner ON or OFF.

14. POWER RECEPTOR—Connects the scanner to a standard AC power outlet by

the included AC adapter.

15. ETHERNET PORT—Connects the scanner to a port on the Ethernet hub by the

Ethernet cable.

16. USB PORT—Connect a USB flash drive or other USB device.

17. USB PORT—Connects the scanner to a USB port on your computer.

NETWORK ENVIRONMENT

 Basic knowledge of network setup and configuration will be helpful for you to

operate this scanner. When you are using this scanner in a corporate environment,

you may need to consult your network administrator or ISP.  The scanner requires a DHCP server. A DHCP server automatically provides all

devices within a network environment with IP addresses, so there is no need to

manually set an IP address for the scanner.  Please make sure there is an active Internet connection while using the scanner.

The scanner requires access to the Internet to retrieve the date and time.  When saving scanned documents to a computer or mobile device, the scanner and

the target device must be on the same segment of the network.  The actual wireless data transmission speed varies depending on the wireless LAN

environment in which you use this device. Other electrical devices (e.g. microwave

oven), a large distance, obstruction, or interferences between the participating

devices and the wireless access point/router can cause the data transmission to

slow down or not be possible at all.

CHAPTER I. INSTALLING THE SCANNER

Attention

Choose a Proper Site First!

 Always place your scanner on a level,

smooth and strong surface before proceeding the scanner setup or any scanning task. Tilted or uneven surface may cause paperfeeding errors, scanner damage or personal injury.

 Avoid using the scanner in a dusty

environment. Dust particles and other foreign objects may damage the unit.

Before installing your scanner, please verify that you have all of the proper

components. A list of the package contents is provided in the “Box Contents” section of

this guide.

INSTALLING AND SETTING UP THE SCANNER

Please follow the step-by-step procedures described below to install the Plustek scanner.

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Panel unit open lever

Panel unit

1. Open the panel unit by pulling the lever, and get the paper chute ready.

2. Install the paper chute by aligning and inserting the tabs of the paper chute into

their slots on the scanner.

3. Close the panel unit by pushing it back down until it snaps back into place.

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Attention

Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter.

2 3 4

1. Plug the AC adapter into the scanner’s power receptor .

2. Attach the power cable to the AC adapter.

3. Plug the other end of the AC adapter into a standard AC power outlet.

4. (Optional) Plug the end of the Ethernet cable2 to the Ethernet port at the rear of the

scanner.

5. (Optional) Plug the other end of the Ethernet cable3 to an available port on the

Ethernet hub4.

6. Switch on the scanner power from the rear of the scanner.

Can also connect without the Ethernet, by going wireless. Can also connect without the Ethernet, by going wireless. Accessories [e.g. hub / router / RJ45 cables] are not included.

CONFIGURING THE SYSTEM

After powering on the system, you can tap on System Settings from the Main Menu to enter the System Settings interface. For example, you can configure the Wi-Fi settings if you want to connect wirelessly. You have to configure the outgoing mail SMTP settings if you want to use the save to mail function.

The System Settings interface contains the following sections: Downloads, General, Scan Settings and Sending.

You may tap on button to configure the reboot time or to restart the system.

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The Downloads section includes the following item: Client Application.

Client Application

To scan to PC, you must download the eScan Client application for Windows and Mac system from this page. Please install the eScan Client application on the user's

computer before trying the Save to PC function.

If you want to use the TWAIN interface of the eScan, you have to install the Network Scanner Setup on your Windows PC.

Tap the button to download the desired file to the USB flash drive.

When installing the eScan Client on Windows systems, Windows will prompt you to allow eScan Client to communicate on your network. To ensure the flawless operation of eScan Client, please make sure the Private networks and Public networks checkboxes are activated and click on the Allow access button.

Information

Using the eScan Client (Windows & Mac)

In the eScan Client interface, you can modify the User Name, select the desired file Folder and determine the action after the file is downloading.

 Windows

 Mac

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The General section includes the following items: About, Wi-Fi, Calibration and Power Saving.

About

You can set the system language, the static IP and update the driver version on this page. You may enable Hotspot to set eScan as an Access Point (AP) here.

Tap on Language to open the Language setting dialog, select the desired language and then tap the OK button to confirm the setting. The system will automatically restart.

Tap on to enter the Plustek Settings page, where you may configure advance system related settings, such as, the Networks setting, enabling eScan as an Access Point (AP), set a security code for the eScan, the brightness of the display and much more.

 Setting eScan as an Access Point

Information

There will be a mark showed on the upper-left corner of the main screen, you may use this eScan as a portable hotspot.

You may set eScan as an Access Point (AP), so that your mobile devices can connect to a wired network via eScan.

Tap on Tethering & portable hotspot and Portable Wi-Fi hotspot to activate eScan as a portable hotspot. Modify the Network SSID and the Security option if necessary. Enter the Password, the password should contain at least 8 digits. You may tick the checkbox of Show password to show the hidden password. Tap on Save to save the settings and tap on Exit on the left column to exit this dialog.

 Static IP Settings

Information

To setup the duration of time before the touch screen display goes to "sleep", please refer to the System Settings --> General --> Power Saving for setup.

Tap on Ethernet and Static IP Settings to configure static IP settings. Select the

Use static IP option and enter the IP address, Gateway, Netmask, DNS 1 and/or DNS 2. Contact your network administrator for assistance. Tap on SAVE in the upperright corner to save the settings and tap on Exit on the left column to exit this dialog.

 Security Settings

To set up screen security, please tap on the security section. You may set screen lock by pattern or by password. NOTE: Please manage your security password/pattern carefully. If you have lost or forgotten your password/pattern, please contact original manufacturer for service. Applicable fees may apply.

Tap on Update to update the driver version. Please insert the USB drive containing

Information

This function may or may not be available depending on the scanner model you purchase.

the update file. Tap the USB drive icon to start the update process.

Wi-Fi

You can activate the Wi-Fi function on this page. Select the desired Wi-Fi provider

Attention

Due to the various possible devices connected to the eScan on the same Wi-Fi services, eScan will NOT automatically connect to a different WiFi shall it become disconnected. You must manually change connection settings if need it.

Attention

Please insert the special calibration sheet included with the scanner. Alternatively you may also use any plain white sheet of paper sized in A4 (216 by 297 mm) instead; however, the calibration effect may be less good than the special calibration sheet.

and enter the password if necessary. You may activate the Hotspot function here to set eScan as an Access Point (AP). Related settings please refer to Setting eScan as an Access Point section.

Calibration

You can perform scanner calibration on this page. Calibrate the scanner if colors appear in areas that should be white, or original document varies in color from the scanned image. By calibrating the scanner, it allows you to adjust and compensate for variations that can occur in the optical component over time by its nature. Insert the special calibration sheet into the ADF of the scanner, with an arrow toward the scanner buttons. Tap the Start button to start the calibration process.

Attention

Strongly recommend using the function, to extend the lifespan of your touch panel.

Power Saving

To save power consumption, when the scanning process is finished, the scanner light source will turn itself off and the scanner will enter a lower-power mode without delay time. You can set the Screen Timeout time on this page.

Tap on Screen Timeout ＞ Display ＞ Sleep to open the Sleep dialog, select the desired time period.

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The Scan Settings section includes the following items: File Name and Initial Settings that allows you to set a prefix for your scanned document's name, as well as,

predefine your scanner scan settings.

File Name

You may predefine a prefix name for the saved files on this page. The file name extension is automatically added according to the file format you set up. You can also rename your document during the Save As stage of your scanning process.

You can activate Prefix to display prefix in the file name. The text you enter here will become the file name prefix.

Note: Please make sure there is an active internet connection before you power on the scanner. The scanner requires access to the internet to set the device date and time.

You can activate Date to display the date in the file name. Select the desired format of Date in the following dialog.

You can activate Time to display the time in the file name. Select the desired format of Time in the following dialog.

Tap on Serial Number to select the desired format of Serial Number in the following dialog.

Initial Settings

You can modify the desired scan settings on this page. The setting here will be the initial settings for the user scan interface as a shortcut key, on the Main Menu. Users will have the option to select additional settings through the Advanced Settings. (Please refer to the Advanced Settings section for more detail).

Color Mode

You can set two color modes for user to select as a shortcut key, from the Main Menu. Users will have the option to select additional settings through the Advanced Settings. (Please refer to the Advanced Settings section for more detail). The

selected result will apply to the COLOR MODE button in the user scan interface (Main Menu).

Select the desired Color Mode in the popup dialog. Available color modes: Color, Gray and Black & White. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.

Format

You can set two formats for user to select as a shortcut key, from the Main Menu. Users will have the option to select additional settings through the Advanced Settings. (Please refer to the Advanced Settings section for more detail). The selected result

will apply to the FORMAT button in the user scan interface (Main Menu). If you select TIFF or Multi-Page TIFF as the file saving format, you may select the filename extension here.

Select the file saving format in the popup dialog. Available file formats: PDF, JPG, TIFF, PNG, Multi-Page PDF and Multi-Page TIFF. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.

PDF/A

You can activate the PDF/A function to preserve the static visual appearance of electronic documents over time, that are self-contained, self-describing, and more device-independent. To ensure that the digital PDF documents remain readable, renderable and accessible for long -term.

QUALITY

You can set two resolutions for user to select as a shortcut key, from the Main Menu. Users will have the option to select additional settings through the Advanced Settings. (Please refer to the Advanced Settings section for more detail). The

selected result will apply to the QUALITY button in the user scan interface (Main Menu).

Select the desired QUALITY in the popup dialog. Available dpi values: 100dpi (Lower), 200dpi (Standard), 300dpi (Good), 400dpi (Better), and 600dpi (Best). Tap the OK button to confirm the settings or tap Cancel to exit this dialog.

Scan Mode

Select the desired Scan Mode in the popup dialog. The selected result will apply to the SCAN MODE button in the user scan interface. Available scan modes:

Simplex and Duplex. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.

Compression

The lower the compression rate, the higher quality of the scan, resulting to a larger file. Adjust the Compression quality in the popup dialog. Tap the OK button to confirm the settings or tap Cancel to exit this dialog. You can also manage and adjust settings under Advanced Settings from the Main Menu. Please refer to the Advanced

Settings section for more detail.

Density

Adjust the brightness, contrast and gamma levels of the image in the popup dialog to improve the visual appearance of the scanned file. Tap the OK button to confirm the settings or tap Cancel to exit this dialog. You will be able to make adjustment on the Main Menu under Advanced Settings.

Watermark Settings

Enable Watermark under the Initial Settings will allow you to easily Reset to Default under the Advanced Settings from the Main Menu. To Enable/Disable Watermark, you must first set the relevant settings "HERE" and switch on the Watermark function under the 'Advanced Settings' from the Main Menu.

Select 'image or text' to activate the Watermark function. Select the type of watermark for your scanned images.

If you select Use Image as the Watermark, you have to upload the desired image and select the desired position. Tap the button to upload the desired image. Please note, when using Image file for your watermark overlay, we strongly recommend that the image be no bigger than 800x800 pixels. [Recommend size and format: 600x200pixels; PNG]

The color of the image overlay will correspond to your scanning color mode. Please adjust transparency of the image accordingly.

Note: When scanning Black & White we strongly recommend the transparency setting to be set at 150%.

Tap on Position to select the desired position. There are 9 positions to choose from. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.

If you select Use Text as the Watermark, enter the desired text, select the desired position, and adjust the Transparency, Text Size and Text Angle.

Enter the desired text in the Text column.

Tap on Position to select the desired position. There are 9 positions to choose from. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.

Tap on Transparency to adjust the transparency. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.

The color of the text overlay will correspond to your scanning color mode. Please adjust transparency of the text accordingly.

Note: When scanning Black & White we strongly recommend the Transparency setting to be set at 150%.

Tap on Text Size to adjust the text size. Tap the button to increase or decrease the values. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.

Tap on Text Angle to adjust the text angle. Tap the button to increase or decrease the values. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.

Punch Hole Removal

You can activate the Punch Hole Removal function. Switch on this function to

remove the hole marks aligned along with the edge of the scanned document. Enable

Punch Hole Removal under the Initial Settings will allow you to easily Reset to Default under the Advanced Settings from the Main Menu. To Enable/Disable 'Punch Hole Removal', you must enable the 'Punch Hole Removal' function under the 'Advanced Settings' from the Main Menu.

Blank Page Removal Settings

Enable Blank Page Removal under the Initial Settings will allow you to easily Reset to Default under the Advanced Settings from the Main Menu. To Enable/Disable 'Blank Page Removal', switch on the 'Blank Page Removal' function under the 'Advanced Settings' from the Main Menu.

Switch on this function to remove blank pages after the document is scanned. Adjust the Sensitivity level in the following dialog. The higher the sensitivity, the more scanned pages will be treated as blank pages and removed. Tap the OK button to

confirm the settings or tap Cancel to exit this dialog.

Blank Page Split

You can activate the Blank Page Split function. Switch on this function to split the scanned documents by inserting a blank page in between the files. This function can only be used with the Multi-Page PDF and Multi-Page TIFF formats. Enable Blank

Page Split under the Initial Settings will allow you to easily Reset to Default under the Advanced Settings from the Main Menu. To Enable/Disable 'Blank Page Split',

you must enable the 'Blank Page Split' function under the 'Advanced Settings' from the Main Menu.

Double Feed Detection

You can activate the Double Feed Detection function. Switch on this function to check paper overlap (i.e., 2 or more pages stuck together when being fed through the ADF). Enable Double Feed Detection under the Initial Settings will allow you to

easily Reset to Default under the Advanced Settings from the Main Menu. To Enable/Disable 'Double Feed Detection', you must enable the 'Double Feed

Detection' function under the 'Advanced Settings' from the Main Menu.

Reset to Default

Tap on Reset to Default to reset the scan settings to default factory settings. The following dialog opens to confirm the action.

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The Sending section includes the following item: Sending Settings, Custom App (Optional) and Clear All Settings.

Sending Settings

You can activate the desired sending destinations. Available options are: USB, PC, Mobile, Mail, Clouds, FTP/SFTP and Network.

USB

Switch on the USB function to enable sending the scanned file to the USB flash drive.

Switch on the PC function to enable sending the scanned file to the desired computer. The scanner and the target device must be on the same segment of the network.

Mobile

Switch on the Mobile function to enable sending the scanned file to the desired mobile device. The scanner and the target device must be on the same segment of the network.

Mail

Switch on the Mail function to enable sending the scanned file to the desired e-mail addresses.

If you are Microsoft Exchange server user, please tick the checkbox of Exchange on the top. Enter Server, Account and Password, then tap the OK button to test the mail server setting.

Tap the button to set the mail server.

Enter Account and Password then tap the Search button. The information of Server, Port and Authentication method will be detected automatically. Tap the OK button to test the mail server setting.

If the connection is successful, the mail server information will display on the top of the page. Enter the Attachment Size(MB) to complete the settings.

You may tap the button to edit e-mail address book. Enter the Name and the

Email address, then tap the button to save the e-mail address. You may save up to 20 e-mail addresses in this address book. Note: You can also manage and edit the

Address Book from the Save to mail page during your normal scan from the Main Menu.

You may tap the button to edit the signature. Enter the desired

Information

Please check your Outgoing Mail Server information for these settings, here we take iCloud and Gmail as the examples.

 iCloud SMTP Mail Server Settings

 Server: smtp.mail.me.com  Port: 587

 SMTP Authentication Required: Yes

If you receive errors when using SSL/TLS, try using StartTLS instead.

 Account: Your full iCloud email address (for

example, emilyparker@icloud.com, not emilyparker)

 Password: Your iCloud password

content in the blank. Tap the button to clear all the texts. Note: You can also manage and make adjustments to the Digital Signature from the Save to mail page during your normal scan from the Main Menu.

 Gmail SMTP Mail Server Settings (You have

to set ON either 2-Step Verification or Allow less

secure apps in your Google account Sign-in & security settings first.)

 Server: smtp.gmail. com  Port: 25 or 465 (with SSL/TLS), 587 (with

StartTLS)

 SMTP Authentication Required: Yes  Account: Your full gmail address (for

example, alansmith@gmail.com, not alansmith)

 Password: Your gmail password

Clouds

Switch on the Clouds function to enable sending the scanned file to the desired cloud server.

If you switch off the Select and set up a default cloud function, you can switch on the desired cloud servers to enable the cloud server option in the user scan interface. Available options: Dropbox, Google Drive, Evernote and Box.

To setup a default cloud, as your only cloud destination, tap the button to set the cloud server.

In the Cloud Settings dialog, tap the button to select the desired cloud server.

If the preset cloud server is the only destination, you can activate Select and set

up a default cloud function. Note: Multiple cloud accounts can be stored. Please enable the various clouds of your choice, and initiate the setup at 'Save asCloud' page.

Selecting Dropbox as the cloud server

Tap the Dropbox to select Dropbox as the cloud server.

Tap the button to login to the Dropbox for the first time by using the eScan.

The Dropbox login dialog appears. Enter the email address and the password then tap on Sign in. Or you may sign in with Google account by tapping on Sign in with Google button.

Tap on Allow button to allow the ScanToCloud to communicate with the Dropbox and the eScan.

Tap on Okay, I understand button for the privacy attention dialog.

Enter the Password if it is necessary. Enter the password in Confirm Password to confirm.

The device allows you to store multiple accounts with selected cloud services*. If you are sharing the device, it is recommended that you setup another password to protect your account being intruded by others. The password here, does not have to be identical to your cloud account. You can skip this step, by leaving the 'optional' password blank, and tap on OK to continue. (You may setup the password at a later time)

*Storing multiple accounts are currently solely available on Dropbox and Google Drive.

Tap the button to select account if you have already login the Dropbox by eScan. Enter the password you’ve already set in the previous dialog if it is necessary. Tap the OK button to connect to the cloud server. To add another account, simply go through the above step.

Selecting Google Drive as the cloud server

(You have to set ON either 2-Step Verification or Allow less secure apps in your Google account Signin & security settings first.)

Tap the Google Drive to select Google Drive as the cloud server.

Tap the button to login to the Google Drive when setting up your Google Drive Account for the first time.

The Google login dialog appears. Enter your account then tap on Next.

Enter your password then tap on Next.

Tap on Allow button to allow the Plustek app to communicate with the Google Drive and the eScan.

Note: You may need to swipe up the interface to locate the Allow button.

Tap on Okay, I understand button for the privacy attention dialog.

Enter the Password if it is necessary. Enter the password in Confirm Password to confirm.

The device allows you to store multiple accounts with selected cloud services. If you are sharing the device, it is recommended that you setup another password to protect your account being intruded by others. The password here, does not have to be identical to your cloud account. You can skip this step, by leaving the 'optional' password blank, and tap on OK to continue. (You may setup the password at a later time)

Tap the button to select account if you have already

Information

For all other cloud services [Evernote, Box], please follow the instructed guides on the touch screen interface.

login the Google Drive by eScan. Enter the password you’ve already set in the previous dialog if it is necessary. Tap the OK button to connect to the cloud server.

Clear All Settings

Tap on Clear All Settings to clear all user data, reset all settings to factory settings which includes email SMTP settings, cloud settings and all the scan settings. Tap the OK button to confirm or tap Cancel to exit this dialog.

CHAPTER II. SCANNING

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Attention

To prevent paper feeding errors and damages to the ADF unit, strictly follow the instructions below:

 Remove all small objects e.g., paper clips,

pins, staples or any other fasteners attached, before loading the paper into the ADF.

 Make sure the paper is completely flat with

no creased or curled corners.

 Avoid scanning documents with pencil lead

and newspaper clippings as they will make the ADF exposure glass and the inner ADF dirty. If you have to scan such paper, clean the scanner frequently (refer to “Chapter III. Care and Maintenance” of this guide for more information).

PREPARING DOCUMENTS

Proper document preparation prior to the scan can prevent paper feed errors and damages to the scanner.

 Checking Document Conditions

 Loosening Documents

Make sure the size and ream weight of your documents are acceptable by the scanner. Refer to “Appendix A: Specifications” of this guide for more information.

To scan multiple documents in a batch from the ADF can increase your work efficiency and make large scanning tasks easier. The ADF of this scanner accepts a variety of paper and stationery you may use in your daily work or personal life, such as:

 Normal paper whose size and ream weight meet the requirements stated in

“Appendix A: Specifications” of this guide.

 Notched paper

 Coated paper (e.g., brochure)

However, don’t use the ADF to scan documents if they meet any of the following

Attention

 DO NOT use the ADF to scan photographic

sheets or particularly valuable document originals; wrinkles or other damages can happen in case of paper feeding errors.

 DO NOT place paper with wet ink or

correction fluid into the ADF. Wait few minutes for it to get dry.

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conditions:

 Paper lighter than 40 g/m2 (12 lb.) or heavier than 157 g/m2 (40 lb.)

 Paper with clips or staples attached

 Paper with inconsistent thickness, e.g., envelops

 Paper with wrinkles, curls, folds, or tears

 Paper with an odd (non-rectangular) shape

 Tracing paper

 Carbon paper, pressure sensitive paper, carbonless paper

 Items other than paper, e.g., cloth, metal foil.

Before loading documents into the ADF, loosen them as follows:

1. Fan the documents so that no two pages are sticking together. Make sure to remove static electricity from paper.

2. Hold the documents upside down with both hands, and then gently push them onto a flat surface to align the edges of all documents.

This will allow documents being fed into the ADF one at a time and prevent paper-

feeding errors.

PLACING DOCUMENTS

1. Load the documents, headfirst and face down, toward the center of the ADF paper chute and all the way into the ADF until touching the bottom.

For single-sided scans, load the documents face down so that the side to be scanned faces towards the paper chute.

For double-sided scans, load the desired page order of documents face down so that the side to be scanned faces towards the paper chute.

2. If you need to scan longer documents, pull out the paper chute extension and stacker to provide further support for the documents.

3. Adjust the paper width slider for the paper size you are using. The paper width

Attention

 DO NOT load more than 50 sheets of paper

(70 g/m2, 18 lb.) to the ADF.

 Paper scanned from the ADF must be a

minimum of 5.08 x 5.08 cm (2” x 2”, W x L).

 Make sure there are no gaps between the

document stack and the paper-width slider; otherwise, the scanned images can be skewed.

 Although the documents should be loaded

firmly in place ensuring optimum scanning accuracy, they should never be wedged in so tightly that the process of feeding them through the scanner is strained.

 Do not load additional paper into the ADF

while the unit is feeding and scanning.

slider should be gently touching both sides of the documents.

PLACING BUSINESS CARDS

1. Horizontally load the business cards, headfirst and face down, toward the center of the ADF and all the way into the ADF until touching the bottom.

For single-sided scans, load the business cards face down. For double-sided scans, load the business cards in desired order.

2. Adjust the paper width slider to the business card width. The paper width slider

should be gently touching both sides of the business cards.

Attention

 Make sure the business cards you wish to

scan are horizontally loaded into the ADF.

 Do not load more than 30 business cards in

a batch.

PLACING PLASTIC CARDS

Please disable the Double Feed Detection function in the Advanced Settings.

The plastic card can be embossed credit card, driver license, ID card, insurance card, medic-care card or any membership card. Make sure to load the embossed face of the embossed card face up into the scanner.

1. Horizontally load the plastic card, headfirst and face up, toward the center of the ADF.

Make sure to load the embossed face of the embossed card face up into the scanner.

For double-sided scans, load the card in desired order.

2. Adjust the paper width slider to the card width. The paper width slider should be gently touching both sides of the card.

Attention

 Make sure the plastic cards you wish to scan

are horizontally loaded into the ADF.

 Maximum thickness of each plastic card is

1.2 mm.

SCANNING DOCUMENTS

1. Tap the button to toggle the SCAN MODE.

2. Tap the button to toggle the COLOR MODE.

3. Tap the button to toggle the FORMAT.

4. Tap the button to toggle the QUALITY.

5. If necessary, you may tap on to adjust Advanced Settings.

6. When you are satisfied with all the scan settings, tap the button to scan the desired document.

Advanced Settings

For additional scan settings, Advanced Settings are available from the Main Menu,

giving you quick access to other available scanning features.

Scan Mode

Select the desired Scan Mode in the popup dialog. Select Simplex if only the front side of the documents are to be scanned. Select Duplex if both front and back sides are to be scanned.

Color Mode

Select the desired Color Mode in the popup dialog. Set whether the document is to be scanned in Color, Gray or Black & White.

You may want to change Initial Settings, under System Settings -->Scan Settings --> Initial Settings if this is a regularly used scanning feature.

Format

Select the file saving format in the popup dialog. Available file formats: PDF, JPG, TIFF, PNG, Multi-Page PDF and Multi-Page TIFF. If you are scanning multiple pages of documents and would like to merge the scanned pages into one file, selecting MultiPage PDF or Multi-Page TIFF.

If PDF or Multi-Page PDF is selected, Adobe Reader is required to view the scanned PDF created.

You may want to change Initial Settings, under System Settings -->Scan Settings --> Initial Settings if this is a regularly used scanning feature.

QUALITY

Select the desired QUALITY in the popup dialog. Available dpi values: 100dpi (Lower), 200dpi (Standard), 300dpi (Good), 400dpi (Better), and 600dpi (Best).

Note: The higher the resolution, the slower the scanning speed, resulting to high quality scan, but larger file size and vice versa.

You may want to change Initial Settings, under System Settings -->Scan

Settings --> Initial Settings if this is a regularly used scanning feature.

Size

Select the desired paper Size in the popup dialog. Available paper sizes: Auto, A4, A5, B5, Letter (8.5” x 11”), Legal (8.5” x 14”), Invoice (5.5” x 8.5”), Oficio (8.5” x 13”) and Long Paper (21cm x 41cm).

Compression

Density

Adjust the brightness and contrast levels of the image to improve the visual appearance of the scanned file. Enable Auto Density to make the scanned image clearer. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.

Watermark

Switch on or off the Watermark function. Switch on this function to add watermark on the scanned images.

You must first set the relevant settings under System Settings -->Scan Settings -

-> Initial Settings and switch on the Watermark function "HERE".

Punch Hole Removal

Switch on or off the Punch Hole Removal function. Switch on this function to remove the hole marks aligned along with the edge of the scanned document.

Blank Page Removal

Switch on or off the Blank Page Removal function. Switch on this function to

remove blank pages after the document is scanned.

Adjust the Sensitivity level in the Sensitivity dialog. The higher the sensitivity, the more scanned pages will be treated as blank pages and removed.

Blank Page Split

Switch on or off the Blank Page Split function. Switch on this function to split the scanned documents by inserting a blank page in between the files. This function can only be used with the Multi-Page PDF and Multi-Page TIFF formats.

Double Feed Detection

Switch on or off the Double Feed Detection function. Switch on this function to check paper overlap (i.e., 2 or more pages stuck together when being fed through the ADF).

Reset to Default

Tap on this button to reset the scan settings to your initial settings.

EDITING THE SCANNED DOCUMENTS

The scanned image will be displayed on the screen. All scanned images are displayed on the screen as thumbnails; you may view up to 8 miniatures of the scanned images at the same time. The number displayed on the upper-right corner of each image is the sequential number given to every image according to the scanning order. This mode is especially useful when you want to search a particular image, or check the images roughly to decide if rescanning certain pages is necessary.

When you select a desired scanned image on the screen, shortcuts allow you to delete or rotate the selected image.

In this display mode, you can select the desired scanned image from the miniatures to re-arrange the image order. You can manually transpose the selected image within the same scan task by drag-and-drop operation. Select a single image on

the screen by pointing on that thumbnail. Drag the selected image to the desired place. The selected image is moved to the new place and automatically renumbered.

On the right side of the screen, tap the button to go to the first page, tap the

button to go to the upper page (For example: from page 7 to page 3), tap the

button to go to the lower page (For example: from page 2 to page 6) and tap the button to go to the last page. The upper number of indicates the current page, and

the lower number indicates the total number of pages.

On the bottom of the screen, there are 4 buttons for you to perform the specific functions. Tap Save to save the scanned image, tap Cancel to cancel the scanned images.

If you want to scan additional documents, first select a desired scanned image on the screen. Tap the button, and the following dialog will prompt you to select

where to insert the new scanned image.

Tap the button to select all the scanned images, shortcuts allow you to delete or rotate all files at the same time.

Double-tap on a desired scanned image to enter the image-editing window. You

Button

Function

Turn the image counterclockwise by 90º.

Turn the image clockwise by 90º.

Adjust the brightness and contrast levels of the image.

can zoom in on the scanned image by pinching two fingers away from each other, or zoom out on the scanned image by pinching two fingers towards each other. Tap the

button on the upper-right corner to exit the image-editing window.

If necessary, you may adjust the scanned image by tapping the buttons on the left side of the screen.

Crop the image. Adjust the rectangle to define the cropping area.

Delete the selected image.

SAVING THE SCANNED DOCUMENTS

In the Save As dialog, you may rename the scanned document by tapping on the File Name field, and select the saving destination by tapping on the desired option under Select a Destination. Available options are: USB, PC, Mobile, Mail, Clouds FTP/SFTP and Network folders. Tap the Back button to return to the previous stage,

and tap the Finish button to quit the scanning procedure.

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Tap on the USB button to save the scanned document to the USB flash drive.

If you see the following dialog, the scanned document is successfully saved to the USB flash drive. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.

You may tap the Assign as a new job button to save this scan job as a frequently

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Attention

 The scanner and the target device must be

on the same segment of the network.

 Download the eScan Client software from

System Settings ＞ Downloads ＞ Client Application page. Please install the eScan

Client software on the user's computer

before trying the Save to PC function. In the

eScan Client interface, you can modify the User Name, select the desired file Folder

and determine the action after the file is downloading. Please make sure the eScan Client software is executed before you try the Save to PC function.

used button. Enter the Name and tap the Save button to save the scan job. You may enter the Group name if it is necessary. Next time when you want to scan document to

this destination with these scan settings, you can tap the button on the upperright corner of the main screen to perform this scan job.

Tap the PC button to save the scanned document to a desired computer.

The following Save to PC dialog opens, tap the Select a PC field to select the desired computer from the list.

In the Select a PC dialog, you can find a list of the connected computers. If the desired computer is not on the list, please tap the button to refresh the list or

use the Search PC field to search for the desired computer.

After selecting the desired PC, tap the button to save the scanned document to the selected computer.

If you see the following dialog, the scanned document is successfully saved to the selected computer. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.

You may tap the Assign as a new job button to save this scan job as a frequently used button. Enter the Name and tap the Save button to save the scan job. You may enter the Group name if it is necessary. Next time when you want to scan document to

this destination with these scan settings, you can tap the button on the upperright corner of the main screen to perform this scan job.

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Attention

 The scanner and the target device must be

on the same segment of the network.

 For iOS device, download the Plustek

eScan app from the Apple App Store.

Please install the Plustek eScan app on the user's mobile device before trying the Save

to Mobile function. Please make sure the Plustek eScan app is executed before you try the Save to Mobile function.

 For Android device, download the Plustek

eScan app from the Google Play Store.

Please install the Plustek eScan app on the user's mobile device before trying the Save

to Mobile function. Please make sure the Plustek eScan app is executed before you

try the Save to Mobile function.

Tap the Mobile button to save the scanned document to a desired mobile device.

The following Save to mobile dialog opens, tap the Select a mobile device field to select the desired mobile device from the list.

In the Select a mobile device dialog, you can find a list of the connected mobile devices. If the desired mobile device is not on the list, please tap the button to

refresh the list or use the Search mobile device field to search for the desired mobile device.

After selecting the desired mobile device, tap the button to save the scanned document to the selected mobile device.

If you see the following dialog, the scanned document is successfully saved to the selected mobile device. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.

You may tap the Assign as a new job button to save this scan job as a frequently

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used button. Enter the Name and tap the Save button to save the scan job. You may enter the Group name if it is necessary. Next time when you want to scan document to

this destination with these scan settings, you can tap the button on the upperright corner of the main screen to perform this scan job.

Tap the Mail button to send the scanned document to a desired e-mail address.

The following Save to mail dialog opens, you may modify the sender name if necessary. Enter the receiver e-mail address in the To: field. If necessary, you may enter an e-mail address in the CC: field, and enter the Subject.

You may tap the button to select a preset e-mail address. Enter the Name and the Email address, then tap the button to save the e-mail address. You may

save up to 20 e-mail addresses in this address book.

You may tap the button to edit the signature. Enter the desired content in the blank. Tap the button to clear all the texts.

After setting the desired e-mail address, tap the button to send the scanned document to the desired e-mail address.

If you see the following dialog, the scanned document is successfully sent to the desired e-mail address. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.

this destination with these scan settings, you can tap the button on the upperright corner of the main screen to perform this scan job.

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Tap the Clouds button to save the scanned document to a desired cloud server. If you have already setup a cloud server in the System Settings page, you don’t have to go through the following procedure. The scanned document will be saved to the preset cloud server directly.

Tap the desired cloud server.

Selecting Dropbox as the cloud server

Tap the Dropbox to select Dropbox as the cloud server.

Tap the button to login to the Dropbox for the first time by using the eScan.

The Dropbox login dialog appears. Enter the email address and the password then tap on Sign in. Or you may sign in with Google account by tapping on Sign in with Google button.

Tap on Allow button to allow the ScanToCloud to communicate with the Dropbox and the eScan.

Tap on Okay, I understand button for the privacy attention dialog.

Enter the Password if it is necessary. Enter the password in Confirm Password to confirm.

*Storing multiple accounts are currently solely available on Dropbox and Google Drive.

Tap the button to select account if you have already login the Dropbox by eScan. Enter the password you’ve already set in the previous

dialog if it is necessary. Tap the button to connect to the cloud server.

Tap the button to select the desired saving folder on the cloud server.

After successfully connecting to the cloud server, tap the button to save the scanned document to the desired cloud server.

If you see the following dialog, the scanned document is successfully saved to the desired cloud server. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.

this destination with these scan settings, you can tap the button on the upperright corner of the main screen to perform this scan job.

Selecting Google Drive as the cloud server

(You have to set ON either 2-Step Verification or Allow less secure apps in your Google account Signin & security settings first.)

Tap the Google Drive to select Google Drive as the cloud server.

Tap the button to login to the Google Drive for the first time by using the

eScan.

The Google login dialog appears. Enter your account then tap on Next. (You have to

set ON either 2-Step Verification or Allow less secure apps in your Google account Sign-in & security settings first.)

Enter your password then tap on Next.

Tap on Allow button to allow the Plustek app to communicate with the Google Drive and the eScan.

Note: You may need to swipe up the interface to locate the Allow button.

Tap on Okay, I understand button for the privacy attention dialog.

Plustek A350, A280 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual