Pliant Technologies CB2 BaseStation User guide

CB2 System

OPERATING MANUAL

- ii

THANK YOU

We at Pliant®Technologies want to thank you for purchasing CrewCom®. Pliant brings our experience,

expertise, and commitment to quality technology with the new CrewCom CB2 System. In order to get

the most out of your new CrewCom product, please take a few moments to read this manual completely

so that you better understand the operation of this product. For questions not addressed in this manual,

feel free to review the additional support documentation provided on our website or to contact Pliant’s

Customer Support Department:

Pliant Technologies, LLC

205 Technology Parkway Auburn, AL 36830 USA

www.plianttechnologies.com

Phone: [phone]

Toll-Free: 1.844.475.4268 or 1.844.4PLIANT

Fax: [phone]

Copyright © 2020 Pliant Technologies, LLC. All rights reserved. The Pliant®, CrewCom®, and

CrewNet™word marks and the Pliant “P” logo are trademarks of Pliant Technologies, LLC. Any and all

other trademark references within this document are property of their respective owners.

While Pliant makes every attempt to maintain the accuracy of the information contained in this manual,

this information is subject to change without notice, and published device/system functions and features

are subject to firmware version. Please check our website for the latest system specifications and

certifications.

Model Information

This document applies to models CB2-900, CB2-2400, CB2-900AN, CB2-2400CE, CRP-12-900,

CRP-12-2400, CRP-12-900AN, and CRP-12-2400CE.

Document Reference: 2020.10 D0000390_C

Thank You - iii

TABLE OF CONTENTS

Thank You iii

Model Information iii

Table of Contents iv

Safety Information 1

System Safety Information 2

Safe Operation Recommendations 2

Safe Installation Recommendations 3

Power Information 4

Introduction 6

What's included with the CB2 BaseStation? 7

What's included with the RP-12 RadioPack? 8

Firmware Release Notes 9

System Overview 10

Firmware Updater Application 10

Product Overview 11

CB2 BaseStation 12

CB2 BaseStation Front 12

CB2 BaseStation Rear 13

BaseStation Display 15

BaseStation Menu 16

RadioPack 17

RadioPack Top 17

Radio Pack Rear 19

Radio Pack Batteries 20

Firmware Updater Application 22

Table of Contents - iv

Firmware Updater Application Menu 26

Setup and Installation 27

Setup Procedures 28

Charge RP Batteries 31

Using the RP Wall Charger 31

Using the USB Cable 31

Using the 5-Bay Battery Charger 31

Using the 6+6 Drop-In RadioPack and Battery Charger 32

Install RadioPack Batteries 33

Pair Radio Packs 35

Pairing Process 35

Sync Best Practices and Considerations 36

Firmware Updater Application Setup and Installation 38

Install the Application 38

Adding and Removing Firmware Packages 39

Update Firmware 40

Operation 44

BaseStation LEDs 46

BaseStation Settings Menu 47

Adjusting LCD Display Settings 47

System Configuration Menu 49

Adjusting Radio Settings 49

Adjusting Sync Settings 51

Deleting RadioPack Pairings 51

Wired Settings Menu 52

Intercom Settings Menu 52

Table of Contents - v

2-Wire Intercom Connectivity 56

4-Wire Intercom Connectivity 60

Auxiliary In 62

Auxiliary Out 64

Stage Announce 66

RadioPack Settings Menu 68

Talk Button 68

Channel Button 68

Call Button (F1) 68

Stage Button (F2) 68

Mic Gain 69

Sidetone 69

Local Headset 70

Selecting the Local Headset Channel 70

Changing the Local Headset Mic Gain 70

Selecting the Local Headset Mic Type 70

Adjusting the Local Headset Sidetone 70

Using the Local Headset 71

Local Headset Pinout and Wiring 71

Lock the BaseStation Front Panel 72

Radio Pack LEDs 73

Link Quality 74

Call 75

Set Up Call 75

Restore Factory Defaults 76

Product Specifications 77

Table of Contents - vi

BaseStation Specifications 78

Radio Pack Specifications 81

Product Support 84

Product Support 85

Returning Equipment for Repair or Maintenance 85

System Maintenance and Storage 86

System Maintenance and Storage 87

Cleaning 87

Temperature and Humidity 87

License and Compliance Information 88

License Information 89

BaseStation License 89

RadioPack License 92

Warranty Information 95

Warranty Information 96

Limited Warranty 96

Parts Limited Warranty 97

Table of Contents - vii

CHAPTER 1

SAFETY INFORMATION

This chapter consists of the following sections:

System Safety Information 2

Safe Operation Recommendations 2

Safe Installation Recommendations 3

Power Information 4

Safety Information - 1

System Safety Information

WARNING:Indicates a situation, which, when not avoided, has the potential to result in

death or severe injury.

CAUTION:Indicates a situation, which, when not avoided, has the potential to result in
minor injury or product failure or damage.

The following content details important safety information related to the ownership and operation of the

CrewCom CB2 BaseStation and CRP-12 Radio Pack.

1. Read these instructions.

2. Follow all instructions.

3. Heed all warnings.

Safe Operation Recommendations

l Install and operate in accordance with manufacturer’s instructions.

l Do not submerge the units in water.

l Do not set food, water, or other beverage containers on or near the units.

l Do not place units in areas where they will be exposed to weather.

l Plug the CB2 BaseStation’s supplied 14VDC external power supply directly into an AC power

inlet. Avoid using extension cords to power unit.

l Ensure the power cord remains free from areas of foot traffic. Do not allow power cord to become

crimped, twisted, or frayed.

l Clean by using a dry cloth only. Do not spray household cleaners or water onto the cloth. Never

spray household cleaners or water onto any part of the unit.

Safety Information - 2

l Use only attachments/accessories that are specifically made for or certified by Pliant Technologies

with the units. Any attempt to modify ports in order to use cables or wires that are not

manufactured specifically for or certified for use on this system will void the product warranty.

l Unplug the BaseStation during periods of inclement weather and after use.

l Do not charge the Radio Pack outdoors. The charger is designed for indoor use only.

l Refer all CrewCom device service to qualified Pliant Technologies service personnel. There are

no user-serviceable parts inside the CrewCom BaseStation or Radio Pack. Opening the product

may expose dangerous electrical components, which will result in product failure. Any attempt to

self-service or self-repair the unit will void the product warranty.

l Service is required if the units receive any type of damage to any of their parts or if they do not

operate normally. For example, if water or any other type of liquid has been spilled on the unit or if

it has been exposed to rain or moisture, then service is necessary. Service is also required if debris

or other objects have fallen into a unit or if it has been dropped.

l This equipment is not suitable for use in locations where children are likely to be present.

Safe Installation Recommendations

l Elevated Operating Ambient Temperature - If the BaseStation is installed in a closed or multi-unit

rack assembly, the operating ambient temperature of the rack environment may be greater than

room ambient. Therefore, consideration should be given to installing the equipment in an

environment compatible with the maximum ambient temperature (Tma) specified in "BaseStation

Specifications" on page78.

l Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air

flow required for safe operation of the equipment is not compromised.

l Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous

condition is not achieved due to uneven mechanical loading.

l Circuit Overloading - Consideration should be given to the connection of the equipment to the

supply circuit and the effect that overloading of the circuits might have on overcurrent protection

and supply wiring. Appropriate consideration of equipment nameplate ratings should be used

when addressing this concern.

Safety Information - 3

l Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular

WARNING – DANGER! Users should exercise extreme care when working with
electricity. Additional care should be used when working with electricity outdoors during
inclement weather. When working outdoors or near water, always connect the system into
a ground-fault interrupting circuit.

WARNING:DANGER! EXPLOSIVE GASES RISK

attention should be given to supply connections other than direct connections to the branch circuit

(e.g., use of power strips).

Power Information

AC Power Connection Safety

l Always connect the power cord to the CB2 BaseStation’s supplied 14VDC external power supply

before connecting to the outlet.

l The cord to connect the BaseStation power supply to the mains supply must conform to the

following specifications:

o

The mains power cord shall have an IEC C13 connector at one end and a mains power

plug at the opposite end.

o

An IEC C13 plug has three pins. The center pin carries the earth/ground. The remaining

two pins carry neutral and live circuits.

o

The conductors of the mains cords shall have adequate cross-sectional area for rated

current consumption of the equipment.

o

The mains plug that connects to the mains supply must be approved for use in the country

in which the equipment will be used.

o

The mains power cord must be an IEC mains 3-Wire grounding power cord complying with

standard IEC60320; IEC320/C13.

o

Mains power cords used in the U.S. must also comply with standard UL817.

Battery Safety

Safety Information - 4

l Battery explosion is possible if incorrect type is used. Use only batteries approved for use with

CrewCom Radio Packs.

l Do not leave the battery unattended while charging. Immediately unplug unit if battery begins to

swell or emit smoke while charging. If battery bursts or chemicals begin to leak out of battery

housing, the chemicals will react with the air and cause a fire.

l Pliant Technologies recommends keeping a Class-D fire extinguisher available when charging

lithium-polymer batteries. The chemicals inside lithium-polymer batteries are highly flammable.

l Do not allow batteries to overheat (reach temperatures of above140 degrees Fahrenheit (60

degrees Celsius)).

l Batteries that appear swollen, deformed or damaged, or that do not fit properly should never be

used. Properly dispose of any batteries in this condition in accordance with the instructions

provided by your local authorities. For more information and local drop-off sites, visit

http://www.call2recycle.org/.

Safety Information - 5

CHAPTER 2

INTRODUCTION

This chapter consists of the following sections:

What's included with the CB2 BaseStation? 7

What's included with the RP-12 RadioPack? 8

Firmware Release Notes 9

System Overview 10

Firmware Updater Application 10

Introduction - 6

What's included with the CB2 BaseStation?

Note: A one-year product warranty is standard with CrewCom products. Follow the
product registration instructions on the Warranty Extension Registration Card and
visit Pliant's Product Registration Page to extend your product warranty to two years
at no charge. See "Warranty Information" on page96.

l CB2 BaseStation

l 14 VDC External Power Supply (part number PPS-14V)

l Omni-Directional Antenna

l USB A to Micro B Cable

l Quick Start Guide

l USB Flash Drive that includes product documentation

l Warranty Extension Registration Card

Introduction - 7

What's included with the RP-12 RadioPack?

l CRP-12 Radio Pack

l Lithium-Polymer Rechargeable Battery

l Multi Blade Worldwide Battery Charger/Power Supply

l USB A to Micro B Cable

l RadioPack Product Overview Guide

Additional Items Required

In addition to your Radio Pack, a compatible headset is required to complete your CrewCom System

(sold separately).

Introduction - 8

Firmware Release Notes

Download the latest CB2 System firmware release notes and firmware release from the Pliant

Technologies downloads page.

Introduction - 9

System Overview

The CrewCom CB2 BaseStation and CRP-12 Radio Pack are wireless products that, together, create

an economical wireless intercom system. These products are available in both 900 MHz and 2.4 GHz

frequency options as well as a 900 MHz Oceania and 2.4 GHz CE-compliant model. As a system, the

two are capable of providing customers with up to two communication channels as well as direct

interconnectivity to external 2-Wire and 4-Wire intercom systems.

For more information on each of these products and their capabilities, visit the specific device's overview

pages.

l "CB2 BaseStation" on page12 – The 1RU BaseStation that establishes the wireless intercom

while also providing external connections to common established wired intercom systems. As a

system, together with the Radio Packs, the BaseStation provides up to two communication

channels. Devices are available in 900 MHz and 2.4 GHz ISM bands.

l "RadioPack" on page17 (RP) – The portable wireless communication device connecting

individual CrewCom users to the CrewCom system. Each RP provides full duplex audio

communications and, through customized function buttons, Stage Announce, and Call

capabilities. The RP requires a connected headset and pairing to the CB2 BaseStation. Devices

are available in 900 MHz and 2.4 GHz ISM bands.

Firmware Updater Application

The CrewCom BaseStation and RP-12 system includes a companion desktop software for updating

device firmware. See "Firmware Updater Application" on page22 for more information.

Introduction - 10

CHAPTER 3

PRODUCT OVERVIEW

This chapter consists of the following sections:

CB2 BaseStation 12

CB2 BaseStation Front 12

CB2 BaseStation Rear 13

BaseStation Display 15

BaseStation Menu 16

RadioPack 17

RadioPack Top 17

Radio Pack Rear 19

Radio Pack Batteries 20

Firmware Updater Application 22

Firmware Updater Application Menu 26

Product Overview - 11

CB2 BaseStation

The CrewCom CB2 BaseStation is a rack-mount wireless intercom device built to withstand the rigors of

road use and rental applications. The BaseStation is a 4-intercom-port device with the ability to support

(2) 2- Wire or (2) 4-Wire ports. The CB2-900 model provides RF communication via the 900MHz

frequency band, and the CB2-2400 model operates via 2.4GHz.

CB2 BaseStation Front

Figure 1 BaseStation Front

A. Local Headset Connection: The front panel headset connector is a 4-PIN XLR male. A

compatible headset must be provided by the user. See "Local Headset" on page70 for connection

pinout and headset wiring information.

B. Talk Button for Local Headset: The Talk button works in conjunction with the Local Headset

Connection. The Talk button enables or disables the microphone for the local headset. A white

“TALK” LED will illuminate when the mic is enabled. This button has an intelligent latching

function: one short press will latch the talk on; however, pressing and holding the talk button will

cause the button to act as a momentary switch. (See "Local Headset" on page70.)

C. Local Volume/Channel Knob: Turning the knob adjusts the listening volume of the local

headset. Pressing the knob in selects the channel (A or B) for the local headset.

D. LCD Screen: Display for viewing real-time status of system, navigating menus, and making

subsequent settings adjustments. The LCD screen is the focal point of the BaseStation's

functionality. On the Home screen, the LCD displays the status of all wireless Radio Packs that are

currently paired to the BaseStation. In the menu, the LCD shows the menu items or information.

(See "BaseStation Display" on page15.)

Product Overview - 12

E. Home Button: If the user is currently viewing the Home operating screen, pressing this button

toggles to the secondary operating screen. (See "BaseStation Display" on page15.) If the user is

currently viewing the CU menu, pressing this button returns them to the Home screen. This also

serves as an escape button; no changes that may have been in process are saved if Home is

pressed before saving.

F. Menu Button: Accesses the main menu system of the BaseStation. While in the menu system,

one press acts as an escape to return the user to the previous menu without saving any changes.

(See "BaseStation Menu" on page16.)

G. Navigational Controls:

l Up – Moves the cursor or marker up on-screen; makes adjustments in edit mode.
l Down – Moves the cursor or marker down on-screen; makes adjustments in edit mode.
l Left – Moves the cursor or level setting to the left on-screen.
l Right – Moves the cursor or level setting to the right on-screen.
l Enter (Center) – Selects the current cursor position or saves the current setting adjustment.

H. USB Micro B: For connectivity to a PC for firmware updates via the Firmware Updater

Application. (See "Update Firmware" on page40 for more information about the firmware update

process.)

I. USB A: For RadioPack pairing, using a USB-to-Micro-USB cable.

J. On/Off Switch: Turns the power to the BaseStation on and off.

CB2 BaseStation Rear

Figure 2 BaseStation Rear

A. DC Power Connection: 14 VDC, 1.2 A

B. Antenna Connection: RP-TNC (Connector)

Product Overview - 13

C. SYNC Port (RJ-45): SYNC allows the BaseStation to receive and use a sync source from

Important: You can sync two CB2 BaseStations together with or without audio
connected between the devices. You can sync one CB2 BaseStation to a CrewCom
system for RF compatibility only; no audio connection will be made via the sync
connector in this application.

another CB2 BaseStation or from a separate CrewCom system. See "Sync Best Practices and

Considerations" on page36 for more information. Each Sync port's status LEDs indicate the

status of the sync link. (See "BaseStation LEDs" on page46.)

D. 2-WIRE Intercom Port (x 2): The Intercom Channel ports (A and B) allow the user to connect

the BaseStation to 2-Wire external intercom systems. The XLR-3M/F 2-Wire intercom ports

interface with Clear-Com, RTS, AudioCom (Balanced), and other compatible intercom systems.

The pairs of XLR-3M and XLR-3F are electrically identical—including the grounds—but the

grounds of the two channels are electrically isolated from each other. Each connector pair is

transformer isolated. The 2-Wire Intercom settings can be adjusted under the Wired Settings

menu. You must have external 2-Wire power for the 2-Wire port to work. (See "2-Wire Intercom

Connectivity" on page56.)

E. 4-WIRE Intercom Port (x 2): The RJ-45 4-Wire Intercom ports (A and B) interface with 4-Wire

intercom systems and devices. This is an audio-only port and does not support data transfer. The

connector is balanced and transformer isolated. These connections do not use standard CAT-5e

cables. The cables used must be wired per the CrewCom pin connections and per the device to

which you are connecting. (See "More About the CB2 BaseStation 4-Wire / RJ-45 Connection" on

page60.) Nominal line level is +5 dBu. The 4-Wire Intercom settings can be adjusted under the

Wired Settings menu. (See "4-Wire Intercom Connectivity" on page60.)

F. RELAY Connection: The CB2 BaseStation includes a single Phoenix connector with 2 contact

closures for interfacing with the Stage Announce (SA) Relay. The user has access to both the

normally open and the normally closed contacts for each relay. Rated load for the contacts is: 0.3

Amp at 125VAC, 1 Amp at 30VDC. (See "Stage Announce Relay" on page66.)

G. STAGE ANNOUNCE (SA): Stage Announce (SA) is used to output system audio to a dedicated

audio output. SA uses an XLR-3M connector. The connector is balanced and transformer

isolated. Nominal line level is +5 dBu. The SA output level can be adjusted under the Wired

Settings menu. (See "Wired Settings Menu" on page52.)

Product Overview - 14

H. Auxiliary Audio Input (Aux IN): Aux IN is used to supply program or other audio sources to the

Note: The Link Quality Indicator (LQ) provides a diagnostic measurement of actual packet
transmission from Radio Pack to BaseStation and vice versa. (See "Link Quality" on

page74.)

BaseStation. The Aux IN connector is a 1/4 in. (6.35 mm) Tip/Ring/Sleeve jack. The Aux IN

connector is balanced and transformer isolated. Nominal line level is +5 dBu. (See "Wired Settings

Menu" on page52.)

I. Auxiliary Audio Output (Aux OUT): Aux OUT is used to supply intercom audio sources from

the BaseStation. The Aux OUT connector is a 1/4 in. (6.35 mm) Tip/Ring/Sleeve jack. The Aux

OUT connector is balanced and transformer isolated. Nominal line level is +5 dBu. (See "Wired

Settings Menu" on page52.)

BaseStation Display

Home Operating Screen

Serves as the primary operating screen and displays the status of the BaseStation’s connected Radio

Packs.

Figure 3 BaseStation Primary Operating Screen

Product Overview - 15

BaseStation Menu

The following menu tree displays the BaseStation's primary menu options and settings:

Figure 4 BaseStation Menu

Product Overview - 16

RadioPack

The CB2 BaseStation operates in conjunction with the CRP-12 Radio Pack and can be used in highly-

varying applications and environments.

RadioPack Top

Figure 5 CRP-12 Top View

Volume Knob

The volume control adjusts the listening volume of the connected headset. Turning the volume control

clockwise increases the audio level, while turning the control counter-clockwise decreases the level.

Talk Button

The talk button enables or disables the microphone for the selected channel. Talk buttons can be set

(from the CB2 BaseStation’s menu) to function with a “Latch” or a “Momentary” press.

In addition, CrewCom uses an intelligent latching method for talk buttons. When set to “Latch,” one short

press will latch the talk on; however, pressing and holding the talk button will cause the button to act as a

momentary switch.

Channel Selection Button

The channel selection button switches between channel A and B for the Radio Pack. The LED for the

selected channel will be illuminated. Radio Packs can be set up to access both Channels A and B (but

only one at a time), only Channel A, or only Channel B.

Product Overview - 17

Call and Stage Announce Buttons (F1/F2)

Each Radio Pack has two function buttons. The left (F1) function button serves as Call when enabled

from the CB2 BaseStation menu. The right (F2) function button serves as Stage Announce when

enabled from the CB2 BaseStation menu.

Menu Button

The Menu button provides access to menu options.

l Press and hold the Radio Pack menu button AND press and hold the BaseStation menu button.

When both menu buttons are depressed for three seconds, the menu mode is enabled.

l Change RP’s channel setting by pressing and holding the menu button AND (while holding) press

the channel button to cycle through setting options A or B, A only, or B only. The channel button

LEDs will illuminate to indicate the active option. Once the desired option is displayed, release the

menu button to select it. When A or B is selected, the RP user must use the Channel Selection

button on his or her RP to switch between the channels. The LEDfor the selected channel will be

illuminated.

Product Overview - 18

Radio Pack Rear

Figure 6 Radio Pack Rear View (All RP models have identical rear views.)

Belt Clip

Secure and sturdy belt clip enables Radio Pack wearing via belt or lanyard.

Battery Compartment Door

Secures and protects the Radio Pack’s Lithium-Polymer battery or 3 AA batteries. When the Battery

Door Release is pressed, the battery door will release and detach from the Radio Pack.

Battery Door Magnetic Latch

Secures the RadioPack's battery compartment door.

Product Overview - 19

USB (Micro B) Connection

This USB connection is for connecting a Radio Pack to a BaseStation for pairing. The Radio Pack may

also be connected to a PC for firmware updates via the Firmware Updater Application. See "Update

Firmware" on page40.

On/Off Button

The On/Off button powers the Radio Pack on and off when pressed for 3 seconds.

4-Pin Male XLR Headset Connector

Headset connector is a 4-PIN male XLR connection. A compatible headset must be provided by the

user. See the SmartBoom PRO and SmartBoom LITE data sheets for the pin wiring information for

Pliant's SmartBoom headsets.

Headset Connection Wiring

XLR Pin # Description

Pin 1 Mic −

Pin 2 Mic +

Pin 3 Speaker −

Pin 4 Speaker +

Figure 7 4-Pin Male XLR Pin Out

Radio Pack Batteries

Radio Packs are powered with (1) Lithium-Polymer rechargeable battery (PBT-LIP-01) for greater than

10 hours (2.4GHz) or 9 hours (900MHz).

Product Overview - 20

The Radio Pack may also be powered by three (3) AA batteries. Pliant recommends that only major

CAUTION: If using AA batteries instead of lithium-polymer batteries, remove the AA
batteries from the Radio Pack when not in use to avoid potential damage from leaking
battery acid that can sometimes occur in these types of batteries.

brand, standard batteries should be used for maximum reliability and effectiveness. The user should

expect approximately 5 hours (2.4GHz) or 4.5 hours (900MHz) of operation using new AA batteries.

Rechargeable AAbatteries are not supported.

There are several considerations the user should take into account when using AA batteries. The RP’s

battery level and remaining battery time indicators only reflect battery life for lithium-polymer batteries;

therefore, those indicators will not be used when AA batteries are in use. In cold weather, AA batteries

do not release their stored energy completely, so the result is a dramatic reduction in operation time. It

would not be uncommon to have an AA battery only last 50% of its original life when used in very cold

situations.

Product Overview - 21

Firmware Updater Application

Pliant created the Firmware Updater Application, a companion desktop software for PC, to optimize the

process of updating CB2 system device firmware (CB2 BaseStations and CRP-12 RadioPacks).

Additionally, this application allows users to update the firmware on Pliant 6+6 Drop-In RadioPack and

Battery Chargers (when applicable).

The Firmware Updater Application functions from a set of one-click navigation tabs and panes. The

menu bars located on the top of the screen and the Internet Access status indicator in the lower right

corner are static and remain available while the application is open. The large display in the center of the

application screen varies depending on which tab is selected by the user. The image below provides an

overview of the basic menus and indicators found throughout CrewWare.

Figure 8 Functional Areas of CrewWare Program

Product Overview - 22

Application Overview

Label Field/Function Description

A Menu Bar Located in the top left

corner of the screen, and

contains command options

typically found in most

software packages: File

and Help.

B Tabs Located just below the

menu bar, tabs allow users

to easily navigate between

the two operational views:

CB2 System Devices and

Battery Chargers.

C Firmware Package Selector Located at the top of the

selected tab, and will allow

selection of a compatible

firmware package to load to

either CB2 System Devices

or Battery Chargers. (CB2

System firmware is not

compatible with CrewCom

6+6 Drop-In RadioPack

and Battery chargers.)

Firmware package

selection is limited to only

those packages that have

been installed with the

application or imported

separately. See "Adding

and Removing Firmware

Packages" on page39 for

more information about

adding and removing

firmware packages.

Product Overview - 23

Application Overview

Label Field/Function Description

D Scanned Device Tile When a CB2 BaseStation,

CRP-12, or 6+6 Drop-In

RP/Battery Charger is

connected to the PC via

USB, it will be represented

by a tile upon user clicking

the Scan for Devices

button.

This tile displays the current

status of device's firmware

update and provides

interface for user to initiate

and verify the update.

E Scan for Devices Button Once a firmware package is

selected via its selector, this

button scans PC

USBconnections for

compatible Pliant devices.

F Application Status Located in the bottom left

corner of the screen, and

displays current application

status.

Product Overview - 24

Application Overview

Label Field/Function Description

G Internet Access Status Located in the bottom right

corner of the screen, and

displays the current Internet

access status. When

Internet access is available,

the Firmware Updater

application automatically

updates available firmware

packages at launch via

secure Internet connection

to a Pliant server and can

assist the user with

retrieving and downloading

application updates when

initiated from the File

>Check for Application

Update... menu.

When no Internet access is

available, the user may

update devices with any

previously installed

firmware package or import

a new firmware package via

previously saved package

file. See "Adding and

Removing Firmware

Packages" on page39 for

more information about

adding and removing

firmware packages

For more information on installing and using the Firmware Updater Application, see the following

resources:

Product Overview - 25

l "Firmware Updater Application Setup and Installation" on page38,

l "Adding and Removing Firmware Packages" on page39, and

l "Update Firmware" on page40.

Firmware Updater Application Menu

The Firmware Updater Application's Menu Bar contains options that are typical to most software

applications: File and Help.

Figure 9 Firmware Updater Application Menu

Product Overview - 26

CHAPTER 4

SETUP AND INSTALLATION

This chapter consists of the following sections:

Setup Procedures 28

Charge RP Batteries 31

Using the RP Wall Charger 31

Using the USB Cable 31

Using the 5-Bay Battery Charger 31

Using the 6+6 Drop-In RadioPack and Battery Charger 32

Install RadioPack Batteries 33

Pair Radio Packs 35

Pairing Process 35

Sync Best Practices and Considerations 36

Firmware Updater Application Setup and Installation 38

Install the Application 38

Adding and Removing Firmware Packages 39

Update Firmware 40

Setup and Installation - 27

Setup Procedures

To get started using your CB2 system, follow these procedures:

1. Place the BaseStation on a flat, dry surface, or in a desired rack-mounted location (rack screws

not included). Wherever it is placed, ensure that the air input and output sections on the sides of

the BaseStation are not restricted.

2. Connect the BaseStation to a compatible power source using provided power supply, but do not

turn on power yet.

3. Attach the provided omni-directional antenna to the BaseStation. Follow these tips when

determining a location for your BaseStation and antenna:

Setup and Installation - 28

Antenna Positioning Tips:

l Every antenna has a certain pattern of coverage for which it is useful.

The pattern of the BaseStation antenna needs to be focused in the

desired coverage area to ensure best RF results.

o

When possible, centrally position the omni-directional antenna in

the middle of the desired coverage area.

l Higher is almost always better when placing antennas.

o

Maintaining a direct line of sight from the antenna to the Radio

Pack is the best possible antenna scenario.

o

The minimum acceptable application of this is to get the

BaseStation antenna above head level.

l Always keep antennas away from the following:

o

Large metal objects. Stay at least two feet away from these.

o

Large containers of liquid. Most liquids are intense RF absorbers.

o

Confined spaces. Don’t set up antennas in rooms or areas with

RF obstacles. Wide open spaces are good. Stay two to four feet

away from walls or ceilings.

4. Power ON the BaseStation via its power switch.

5. Power on your Radio Packs. If already paired, they will log in and be ready for use.

o

If your Radio Packs have not been paired to your BaseStation, see "Pair Radio Packs" on

page35 for instructions on setting up and using Radio Packs with your system.

o

If your RadioPacks do not have batteries installed, see "Install RadioPack Batteries" on

page33. (You can also see "Charge RP Batteries" on page31 for more information on that

topic.)

Setup and Installation - 29

6. Proceed with connecting any hardwire connections to the BaseStation, if applicable.

TIP: Always confirm that the non-Pliant intercom system and the CrewCom CB2
wireless system are functioning properly separately before connecting them
together.

Note: The 2-Wire and 4-Wire ports on a CB2 BaseStation cannot be used
simultaneously.

o

If connecting a 2-wire intercom system, connect it to the 2-wire intercom ports(s) on the

back of the BaseStation. For full connection and configuration instructions, see "2-Wire

Intercom Connectivity" on page56.

o

If connecting a 4-wire intercom system, connect it to the 4-wire intercom port(s) on the back

of the BaseStation. For full connection and configuration instructions, see "4-Wire Intercom

Connectivity" on page60.

Setup and Installation - 30

Charge RP Batteries

Take care to insert the RadioPack batteries with the contacts facing down into the Radio Pack and

oriented such that the contacts on the battery will line-up with the contacts inside the Radio Pack battery

compartment. See "Install RadioPack Batteries" on page33 for more on this procedure.

The PBT-LIP-01 battery can be charged either inside the Radio Pack with the provided RP Wall

Charger, with the provided USB Cable, with the Pliant 5-Bay Battery Charger (PBT-5BAY-01), or with

the Pliant 6+6 Drop-In RadioPack and Battery Charger (PBT-RPC-66).

Using the RP Wall Charger

To charge the Radio Pack (RP), connect the plug-in battery charger (included with the RP) to a standard

wall outlet and to the Micro-USB connector on the RP. The connector is located under the rubberized

access cover on the side of the RP. The battery requires approximately 3 hours to charge from empty.

Using the USB Cable

The Radio Pack (RP) may also be charged by connecting the USB-A-to-Micro-B pairing cable to the

USBport of a PC and to the Micro-USB connector on the RP. The connector is located under the

rubberized access cover on the side of the RP. The battery requires approximately 3 hours to charge

from empty.

Using the 5-Bay Battery Charger

Pliant offers a 5-bay battery charger (PBT-5BAY-01) for charging up to five (5) Pliant lithium-polymer

batteries. Batteries require approximately 3 hours to charge from empty.

Figure 10 5-Bay Battery Charger

Setup and Installation - 31

Using the 6+6 Drop-In RadioPack and Battery Charger

CAUTION: The operating temperature for battery charging with the PBT-RPC-66 Drop-In
Charger is 0°C to 45°C (32° F to 113° F). If charger(s) overheat, they need to be moved to
a cooler area to charge batteries properly. As a lithium-polymer battery safety mechanism,
the battery chargers include a safety circuit, which prevents charging of batteries if the
ambient temperature is too hot.

The Pliant 6+6 Drop-in Radio Pack and Battery Charger charges up to six batteries in the Radio Pack

and up to six stand-alone batteries simultaneously. An optional 3-position mounting bracket is available

for flexible, secure charger positioning [PAC-PBT-MNT]. Batteries inside RadioPacks require

approximately 4 hours to charge from empty; batteries alone require approximately 2.5 hours to charge

from empty.

Figure 11 6+6 Drop-In RP and Battery Charger

Setup and Installation - 32

Install RadioPack Batteries

Note: Radio Packs (RP) are powered with one Lithium-Polymer rechargeable

battery for approximately 10 hours (2.4GHz) or 9 hours (900MHz), or they may be
powered with three AA Alkaline batteries for approximately 5 hours (2.4GHz) or 4.5
hours (900MHz).

Important: The RP will not communicate unless it has been paired to a
BaseStation; if it has not been paired, the Channel Button LEDs will indicate “No
Pairing Information Available” by blinking once. In addition, the RP will not
communicate if its BaseStation is not yet online. Pliant recommends powering on
BaseStations first before powering on RPs.

1. Hold the RP at about a 45-degree angle, pointing the bottom end down. Then, depress and hold

the RP’s belt clip down.

(See Figure 12 below.)

2. Lift open the battery door and remove it.

3. While still holding the RP at an 45-degree angle and depressing the belt clip, install a fully-charged

Pliant Lithium-Polymer rechargeable battery (PBT-LIP-01) or three AA batteries.

4. Place the battery door back on the RP, making sure to align and insert its tab at the top first, and

then secure the door by pressing until it clicks. (Secure the magnetic door by pressing firmly until

the magnet engages.)

5. Turn on the RP by pressing and holding the Power button on the back for three seconds.

Setup and Installation - 33

Figure 12 RPRear and Battery Compartment Door

Setup and Installation - 34

Pair Radio Packs

CrewCom Radio Packs (RPs) must be paired to a BaseStation before they can operate on a system.

Once RPs are paired to a BaseStation, this process does not need to be done again unless the RP is

being paired to a new or different BaseStation (for example, after a replacement is made for repairs) or

unless the RP’s radio settings have been changed (for example, radio band).

A maximum of six (6) RP-12s can be paired to a single BaseStation. If the maximum number of pairings

is achieved, old pairings will need to be deleted at the BaseStation before new or replacement RP-12s

may be paired.

Pairing Process

A Radio Pack (RP) may be paired without installing a battery. The BaseStation will provide power to the

RP during the setup process. If no battery is installed, the RP will shut off as soon as it is disconnected

from the BaseStation.

During the pairing process, do not disconnect the RP until you are instructed to do so. Prior to step 1, be

sure that the antenna is connected to the BaseStation to which you are pairing, and be sure that the

BaseStation is powered on. To pair your RP, use the following steps:

1. Connect a USB-to-Micro-USB cable from the BaseStation to the device (micro end goes into the

RP’s USB port beneath its rubber port cover). The RP will power on by itself.

2. Follow the prompts that display on the BaseStation LCD.

A. Your RP must match the system firmware version. The system will check that the RP

firmware version is compatible. If it is not, disconnect the RP and update its firmware using

the Firmware Updater Application and connection to your PC.

B. If the firmware is compatible, the pairing process will automatically continue.

3. Wait for the Pack settings to load. The BaseStation LCD will display a “Pairing Complete”

message and the Pack’s name (e.g., “Pack 01”) when finished.

4. Disconnect the USB cable from the RP; it will power off automatically after a few seconds.

5. Turn the RP back on and wait for it to log in to the system. When an RP is logged in, it will display

on the BaseStation home screen. The RP is ready for use. Repeat steps 1–5 until every RP is

paired.

Setup and Installation - 35

Sync Best Practices and Considerations

Important: Two CB2 BaseStations can sync RF and link audio (if desired); however, a

CB2 BaseStation can only receive sync from a separate CrewCom system's CrewNet
port.

Up to two CB2 BaseStations, or a CB2 BaseStation and a separate CrewCom system, can be

synchronized to co-exist when collocated. Pliant recommends the following best practices and

considerations for setting up sync.

The SYNC port on the rear of the CB2 BaseStation allows it to receive and use a sync source from

another CB2 BaseStation or from a separate CrewCom system.

If possible, avoid powering the sync source system off and on while other connected systems are in

operation. Upon powering the sync source back on, the receiving system’s Radio Packs (RPs) will

experience a brief disruption of audio for approximately 1–2 seconds while sync is re-established.

l When possible, plug sync connection into both systems prior to powering on those systems.

l When syncing systems, it is critical that each system be configured within certain parameters. If

the sync source is a separate CrewCom system, the CrewCom system operator should use the

CB2 BaseStation's System Configuration Menu to coordinate hopping patterns and frequency

bands between systems. See "System Configuration Menu" on page49 for more information.

o

In CrewCom, once hopping patterns and radio band have been set for the systems, the

Radio Packs will require a re-pair to their respective Control Unit.

o

With CB2, if radio band is adjusted, the RPs will require a re-pair to their respective CB2.

Adjusting CB2 hopping patterns does not require a re-pair.

l For optimal spectrum management, determine the locations of one systems' antenna in relation to

the other. One system's antenna should be as far from the other system as their application needs

will allow.

l The SYNC port's left and right LEDs will be green when the connection is functioning properly.

When the sync connection has a problem, the left LED will be red. If no sync connection is

detected, both LEDs will be off.

Setup and Installation - 36

l During normal operation, and where possible, one system's users should not stand too close to

the other system's antenna in order to avoid desensing their Radio Pack’s receiver.

Setup and Installation - 37

Firmware Updater Application Setup and Installation

Install the Application

A copy of the Pliant Firmware Updater Application is available from the USB drive included with your

CB2 BaseStation or via Pliant's Downloads page.

The Application's installation file (“Pliant_FirmwareUpdater_Setup.exe”) includes both the Firmware

Updater Application and the latest device firmware packages (for use with CB2 BaseStations, CRP-12

RadioPacks, and 6+6 Drop-In RP and Battery Chargers). To install or update the Firmware Updater

Application, right-click on the ““Pliant_FirmwareUpdater_Setup.exe” file, then click Run As

Administrator in the menu that displays. Follow the Windows installer instructions that appear in order

to complete installation.

When using the Firmware Updater Application with any kind of Windows application, be sure to make an

exception for the program in the Windows firewall and/or with your virus protection program.

Your Firmware Updater Application will automatically check for available application updates at launch (if

Internet access is available). If you wish to download and install the updated version when prompted,

follow the instructions in each application pop-up that displays. When Internet access is available, you

may also click File and select Check for Application Update... from the menu to search for any

applicable updates. (Users who wish to update their application but who have no Internet access to the

Application's PC can download the installation file on another PC via the Pliant Downloads page.

Manually save the installation file to the appropriate PC via USB drive, then run it to install the new

version.)

Instructions for adding or removing firmware packages are included in "Adding and Removing Firmware

Packages" on the next page. Instructions for updating device firmware are included in "Update

Firmware" on page40.

Setup and Installation - 38

System Requirements

l Windows 7 or higher

l 4 GB system memory

l Intel Core2 Duo CPU @ 2.67 GHz or better

l 128-megabyte (MB) graphics card

l .NET version 4.5

Additional Recommendation

l XGA video screen; 1024 × 768 or greater resolution

Adding and Removing Firmware Packages

Internet-connected instances of the Firmware Updater Application will be automatically updated with any

newly released firmware packages when launched. This update process happens automatically, and

when complete, the new firmware package(s)are available for selection in the Firmware Package

drop-down field.

Application instances that do not have Internet Access will not receive the automatic firmware package

updates. In this case, the user should do the following:

1. Use a PCwith Internet connection to download the relevant package files from the Pliant

website's Downloads page.

2. Save the downloaded file to the PCwhere the Firmware Updater Application is installed.

3. Open the Firmware Updater Application (if not already open).

4. Click File, select Import Firmware Package..., then navigate to the location where the package

file was saved and select it. The import will begin and a confirmation message will display when it

is completed.

Setup and Installation - 39

Update Firmware

IMPORTANT: To work together as a system, all connected RadioPacks must have
firmware that matches the version installed on the CB2 BaseStation.

IMPORTANT: Always follow any specific firmware update instructions delivered with the
new release. Firmware release notes and any separately published update procedures
supersede the information provided below.

TIP:You can utilize a USB hub in order to connect and update multiple devices at once; in
this case, be sure all devices are connected prior to Step 3.

The Pliant Firmware Updater Application gives the user the ability to update the firmware for all devices

connected to the system.

Process Prerequisites

l Make sure that the most recent version of the Firmware Updater Application is installed on your

PC. See "Firmware Updater Application Setup and Installation" on page38 for more information.

l Power on the CB2 BaseStation and allow it to initialize entirely.

Firmware Update Process

This process requires connecting devices directly to the PC USB for firmware updates. Update times

may vary by device.

1. In the Firmware Updater Application, navigate to the appropriate device tab. Choose the “CB2

System Devices” tab if you are updating a CB2 BaseStation or CRP-12 RadioPack. Choose the

"Battery Chargers" tab if you are updating a Pliant 6+6 Radio Pack and Battery Charger (PBT-

RPC-66).

Setup and Installation - 40

Figure 13 Firmware Updater Application - CB2 System Devices Tab

IMPORTANT: When updating the Pliant 6+6 Drop-In Radio Pack and Battery

Charger (PBT-RPC-66), do not connect power to the Charger until AFTER you
have completed Steps 1–3 above.

2. Select a firmware version to load to the device(s)via the Firmware Package drop-down field.

3. Connect a USB-to-Micro-USB cable from the PC to the device (micro end goes into the CB2

System Device).

4. Click the Scan For Devices button at the bottom of the tab.

Setup and Installation - 41

5. Each connected device will display on the tab along with their current firmware version.

Figure 14 Connected Device

6. Click the Update button under each device to initiate its update. A progress bar will display.

Figure 15 Firmware Update In Progress

7. Wait for the device to complete its update. DO NOT disconnect the device or click Abort until all of

the device’s updates are complete and an “Update Complete” message displays in the progress

bar.

8. Click the Clear button(s) to remove the updated device(s) from the screen.

Setup and Installation - 42

9. Verify the firmware installation by repeating steps 4 and 5 to rescan the devices. Confirm that the

rescanned devices now display the new firmware version number in CrewWare.

Figure 16 Rescanned Updated Device

10. Disconnect the USB cable from the device without clicking on anything in the Firmware Updater

Application. Once the device is disconnected, click the Clear/Abort button to remove the device

tile from the screen.

11. Repeat steps 2–10 above until each BaseStation, Radio Pack (RP), and Charger is updated.

Setup and Installation - 43

CHAPTER 5

OPERATION

This chapter consists of the following sections:

BaseStation LEDs 46

BaseStation Settings Menu 47

Adjusting LCD Display Settings 47

System Configuration Menu 49

Adjusting Radio Settings 49

Adjusting Sync Settings 51

Deleting RadioPack Pairings 51

Wired Settings Menu 52

Intercom Settings Menu 52

2-Wire Intercom Connectivity 56

4-Wire Intercom Connectivity 60

Auxiliary In 62

Auxiliary Out 64

Stage Announce 66

RadioPack Settings Menu 68

Talk Button 68

Channel Button 68

Call Button (F1) 68

Stage Button (F2) 68

Mic Gain 69

Sidetone 69

Operation - 44

Local Headset 70

Selecting the Local Headset Channel 70

Changing the Local Headset Mic Gain 70

Selecting the Local Headset Mic Type 70

Adjusting the Local Headset Sidetone 70

Using the Local Headset 71

Local Headset Pinout and Wiring 71

Lock the BaseStation Front Panel 72

Radio Pack LEDs 73

Link Quality 74

Call 75

Set Up Call 75

Restore Factory Defaults 76

Operation - 45

BaseStation LEDs

Each LED on the rear of the BaseStation indicates a particular condition or status for the device. See the

table below for details about each meaning.

BaseStation LEDs

Port/LED Description

Sync

LEDs

Left Green – Sync connection is good.

Red – Sync connection has a problem (e.g., when a CrewNet connection is made to

the sync port of a secondary or tertiary BaseStation).

Off – No Sync connection detected.

Right On (Green) – 1000 Mbps link is detected.

Off – No Sync connection detected.

Operation - 46

BaseStation Settings Menu

The BaseStation can be configured depending on user preferences. The following settings and

processes can be found in the device’s menu under BaseStation Settings.

Adjusting LCD Display Settings

The LCD display has a few adjustable settings such as Contrast, Brightness, and Backlight Time Out.

LCD Contrast

Allows adjustment to the LCD’s contrast; use the navigational controls to increase or decrease the level

of contrast and press Enter to save your changes. The default setting for LCD contrast is 3.

Figure 17 Edit BaseStation LCD Contrast

LCD Brightness

Allows adjustment to the LCD’s brightness; select either High, Med, Low or Off for brightness level. The

default setting for LCD backlight brightness is High.

Figure 18 Edit BaseStation LCD Backlight Brightness

Operation - 47

LCD Timeout

Enables users to set the amount of time the LCD’s backlight will stay lit after engaging the BaseStation's

interface. Select either 60, 30, or 10 seconds or disable the backlight timer entirely by selecting

Disabled. The default setting for LCD backlight time out is Disabled.

Figure 19 Edit BaseStation LCD Backlight Time Out

LED Brightness

Enables users to adjust the brightness of the BaseStation LED indicators (Talk LED for local headset on

front of BaseStation). Select either High, Medium, Low, or Off. The default setting for LED brightness is

High.

Figure 20 Edit BaseStation LED Brightness

Operation - 48

System Configuration Menu

The CB2 wireless system's operation can be configured according to application needs. The following

settings and processes can be found in the BaseStation’s menu under System Configuration.

Adjusting Radio Settings

Customize RF settings for the CB2 wireless system from this menu.

Operation - 49

Radio Band

Note:Band options may be limited according to the model. CRP-12-900AN (Oceania

model) is approved for use in Australia and New Zealand and operates only within the high
band (the 915–928 MHz frequency range).

900 MHz Radio Band

Allows adjustment to the BaseStation's radio band; use the navigational controls to select from Full

[902–928 MHz], Low [902–915 MHz], or High [915–928 MHz]. Press Enter to save your changes.

The default setting for Radio Band contrast is Full.

Figure 21 Edit BaseStation Radio Band (900 MHz)

2.4 GHz Radio Band

Allows adjustment to the BaseStation's radio band; use the navigational controls to select from Full

[2400–2483 MHz], Low [2400–2442 MHz], or High [2440–2483.5 MHz]. Press Enter to save your

changes. The default setting for Radio Band contrast is Full.

Figure 22 Edit BaseStation Radio Band (2.4 GHz)

Operation - 50

Hopping Pattern

Allows adjustment to the BaseStation's hopping pattern; select either Pattern A or Pattern B. The

default setting for BaseStation hopping pattern is Pattern A.

Figure 23 Edit BaseStation Hopping Pattern

Adjusting Sync Settings

Customize synchronization settings for the CB2 wireless system from this menu. Select either Sync

RFOnly or Link Audio and Sync RF. The default sync setting is Sync RF Only. See "Sync Best

Practices and Considerations" on page36 for more information.

Figure 24 Edit BaseStation Sync Settings

Deleting RadioPack Pairings

Delete RadioPack pairings from this menu. Select to Delete All or choose an individual pack from the

list to delete.

Operation - 51

Wired Settings Menu

The CB2 BaseStation wired settings can be configured depending on user preferences. The following

settings and processes can be found in the BaseStation’s menu under Wired Settings.

Intercom Settings Menu

This BaseStation menu option displays all the 2-Wire and 4-Wire settings on the BaseStation LCD. Due

to LCD size constraints, only four ports are viewable at a given time. Use the Navigational Controls on

the front of the BaseStation to scroll through devices and ports and move from setting to setting. Use the

Enter button to select a setting for editing.

Figure 25 Intercom Settings LCD Display

A. Device: Displays the selected device's name.

B. Port: Displays the individual device ports for which intercom settings can be adjusted.

Operation - 52

C. Intercom Type: Allows selection from the four possible intercom types: Off, RTS, AudioCom

(Balanced), and ClearCom. The below types of intercom only affect 2-Wire operation and do not

control 4-Wire operation. When connecting to a 4-Wire intercom system, you must enable the port

(On/Off) before using. The default setting for Intercom Type is OFF. You must have external 2-

Wire power for the 2-Wire port to work.

Figure 26 2-Wire Intercom Type Options

3-Pin Wiring Scheme

Pin # Clear-Com AudioCom RTS

1 Common Common Common

2 Power Audio (-) & Power Audio 1 & Power

3 Audio Audio (+) & Power Audio 2

Figure 27 3-Pin Male XLR Pin Out

Operation - 53

D. Call: Each wired intercom port (2-Wire only) can be individually set to send and receive a CB2-

generated call signal to/from a connected wired intercom system. To do so, turn that port’s Call

function ON. Turning the Call function OFF only prevents the signal from entering or leaving the

BaseStation via the respective port. Call signals can still be generated and transmitted by entities

among wireless users. The default setting for Call is OFF. See "Call" on page75 for more

information.

Figure 28 Intercom Type Options

E. Mic Kill: The Mic Kill function is not currently operational.

F. Echo Cancellation (ECAN): Echo Cancellation (ECAN) assists in reducing echo from 2-Wire

and 4-Wire intercom connections.

For 2-Wire ports, hardware connections need to be optimized with the null procedure to minimize

echo in the physical link so that the software can reduce any residual echo. ECAN is on by default

in 2-Wire (it is off by default in 4-Wire).

If a port is never utilized in a system, ECAN can be turned off to ensure that it cannot create

undesirable effects. This should not be necessary, though, and it is highly recommended that you

keep ECAN on at all times for 2-Wire connections. It is better to leave ECAN off for 4-Wire

connections unless it is necessary on a given port.

ECAN is disabled while the BaseStation's Auto Null menu screen is active to ensure that the

hardware is optimized for echo reduction.

Operation - 54

G. Intercom Audio In/Out: The IN level control adjusts the incoming level (from the connected

wired intercom) of the currently selected wired intercom channel. If an intercom port is disabled,

the IN Level control is inactive. The default setting for 2-Wire Intercom In is "−6." The default

setting for 4-Wire Intercom In is "0."

The OUT level control adjusts the outgoing level (from the CB2 wireless system) of the currently

selected wired intercom channel. If an intercom port is disabled, the OUT Level control is inactive.

The default setting for 2-Wire Intercom Out is "+4." The default setting for 4-Wire Intercom Out is

"0."

Figure 29 Intercom Type Options

Operation - 55

2-Wire Intercom Connectivity

Note:If you are not connecting a hardwire system, be sure the 2-Wire Type is set to OFF
or the system could experience termination-related issues and poor audio. See the
procedure below for more information on how to change this setting.

Always confirm that the non-Pliant 2-Wire intercom system and the CB2 wireless system are functioning

properly separately before connecting them together. Use the procedures below to configure the 2-Wire

connection from the BaseStation's Wired Settings menu.

Under the Wired Settings menu, select Intercom Settings:

1. Use the Navigational controls to navigate to the desired setting for a 2-Wire port.
A. For intercom “Type,” press Enter to view the available list of compatible types: RTS Ch 1,

RTS Ch 2, AudioCom (Balanced), or Clear-Com. You can also select Off. Use the

navigation buttons to scroll through the list, and press Enter when the desired setting is

highlighted.

B. Determine if you would like to send and receive Call signals from the CB2 wireless system

to the connected 2-Wire intercom system. Press Enter to view and select ON or OFF. See

the Call section of "Intercom Settings Menu" on page52 for more information.

C. The Echo Cancellation (ECAN) setting for the 2-Wire ports is on by default. Pliant highly

recommends that ECAN remain on even if a 2-Wire system is not in use. If you wish to

change this setting, press Enter to view and select ON or OFF. See the Echo Cancellation

section of "Intercom Settings Menu" on page52 for more information.

2. Now that your settings are established, connect the 2-Wire intercom system to the appropriate

ports via 3-pin XLR cables/connectors.

3. After connecting the 2-Wire intercom system, initiate Auto Null for the appropriate ports or all ports

of this particular BaseStation. See "Nulling" on page58 for more information.

Operation - 56

4. Adjust IN/OUT audio levels between the CB2 wireless system and the 2-Wire intercom system as

needed.

A. With appropriate mic gain settings and expected nominal levels from the interfaced system,

the 2-Wire settings you can expect to see for RTS, Clear-Com, and AudioCom are

provided in the table below.

2-Wire Intercom Settings

RTS Clear-Com AudioCom

2W OUT 0 0 +3

2W IN 0 0 -3

Operation - 57

Nulling

In order to minimize echo resulting from connection to an external 2-Wire system, it is necessary to

optimize the hardware of the hybrid circuitry in the BaseStation to match line impedance. The CB2

BaseStation provides a user-initiated Auto Null feature that automatically optimizes the 2-Wire interface.

Nulling only impacts 2-Wire hard wired intercom connections. Auto Null sends a series of tones to each

of the 2-Wire intercom channel connections. Activate Auto Null for new connections or whenever the 2-

Wire system changes, such as when additional non-CrewCom wired Packs are added or removed, or

when cable lengths are changed.

During the nulling process, the BaseStation DSP monitors the echo and adjusts the line characteristics

(Resistance, Inductance, and Capacitance) to optimize the interface to the external 2-Wire system.

When Auto Null is initiated, all of the functions, including communication, of the intercom channel being

nulled are interrupted. The nulling process takes approximately 10–15 seconds per channel. You may

need to re-adjust the intercom levels to a proper level after the 2-Wire intercom lines have been nulled.

Optimize 2-Wire port hardware connections by nulling them in order to minimize echo in the physical link

and to enable the software to remove any residual echo. You may null from the BaseStation’s menu.

Auto Null from the BaseStation

During the Auto Null process, the BaseStation LCD will display each 2-Wire port’s resistance (R),

inductance (L), capacitance (C) and amplitude.

There are two options for auto nulling your CrewCom system – Null All and Null by Port. The following

steps detail how to initiate the Auto Null process from the BaseStation:

1. Turn off all Talk buttons on wired equipment. Since the BaseStation monitors a self-generated

tone to adjust the null characteristics, any sounds entering through the wired intercom system will

interfere with the nulling process.

2. On the BaseStation, press Menu to open the main menu.

3. Scroll through the menu options to the Wired Settings and select Auto Null.

Operation - 58

4. Select Null All to start the Auto Null process for all 2-Wire ports of the selected device. Normal

functions will be interrupted for about 60 seconds during the Auto Null process (about 15 seconds

per channel). An alert will display, asking you to confirm that you want to proceed.

A. Auto Null will send a mic kill signal to connected AudioCom and RTS wired systems, but

not to Clear-Com wired systems. Auto Null operation will mute the audio from CrewCom

Radio Packs as it connects to connected wired systems; however, those wireless Radio

Packs will still communicate with one another while the null is in progress.

Figure 30 Auto Null in Process

B. After you confirm to proceed, progress of the null process can be observed on the LCD

Display. The display will indicate “Auto Null Complete” once the Auto Null process is

completed.

5. If nulling “by port,” you will be prompted to select which ports after confirming your Null by Port

selection.

6. Press the Home button to escape to the Home screen or press the Menu button to return to the

previous screen.

Operation - 59

4-Wire Intercom Connectivity

Note: Pins 1 and 8 are tied, and pins 2 and 7 are tied.

Always confirm that the non-Pliant 4-Wire intercom system and the CB2 wireless system are functioning

properly separately before connecting them together. Use the procedures below to configure the 4-Wire

connection from the BaseStation's Wired Settings menu.

Under the Wired Settings menu, select Intercom Settings:

1. Use the Navigational controls to navigate to the desired setting for a 4-Wire port.
A. For intercom type, press Enter to turn the port on or off; use the navigation buttons to scroll

through the list, and press Enter when the desired setting is highlighted.

B. If desired, enable Echo Cancellation (ECAN) for the 4-Wire ports. See the Echo

Cancellation section of "Intercom Settings Menu" on page52 for more information.

2. Now that your settings are established, connect the 4-Wire intercom system to the appropriate

ports via RJ-45 cables/connectors.

3. Adjust in/out audio levels between the CrewCom System and the 4-Wire intercom system as

needed.

A. With appropriate mic gain settings and expected nominal levels from the interfaced system,

the 4-wire settings you can expect to see for RTS, Clear-Com, and Riedel are provided in

the table below.

4-Wire Intercom Settings

RTS Clear-Com Riedel

4W OUT +2 -3 +1

4W IN -2 +3 -1

More About the CB2 BaseStation 4-Wire / RJ-45 Connection

Wiring schemes vary, and it is important to ensure that the cable is wired correctly for proper system

operation. The CB2 BaseStation utilizes RJ-45 jacks for connection to a 4-Wire port. Only two pairs of

wires are utilized—one to send audio and one to receive audio. Any twisted pair wiring can be used to

connect between the 4-Wire and the CB2 wireless system. See the table below for a list of the 4-Wire

RJ-45 pin connection list.

Operation - 60

4-Wire RJ-45 Connections

RJ-45 Pin # CrewCom 4-Wire Pin #

Pin 1 Pin 8

Pin 2 Pin 7

Pin 3 Audio Output (+)

Pin 4 Audio Input (+)

Pin 5 Audio Input (-)

Pin 6 Audio Output (-)

Pin 7 Pin 2

Pin 8 Pin 1

Operation - 61

Auxiliary In

Aux IN (sometimes referred to as Program Audio) can be used to bring the program or other audio into

the BaseStation. Audio from the Aux IN connection is routed only to CB2 wireless system devices and is

not routed externally to other intercom systems.

Audio supplied to Aux IN can be muted or unmuted on either Channel A or Channel B or to both. The

default setting for Aux IN Level is "0." The default setting for Aux IN mute setting is "Unmuted."Channel

assignment changes and level adjustments can be performed via BaseStation menu.

The Aux IN connector is a 1/4 in. (6.35 mm) Tip/Ring/Sleeve jack. The Aux IN connector is balanced and

transformer isolated. Nominal line level is +5 dBu.

Figure 31 Auxiliary IN/OUT Audio Wiring Diagram

Operation - 62

Aux In Connection

Note:Individual Aux In assignment level adjustments are not currently supported.

To connect Aux IN, connect an audio source to Aux IN via the 1/4 in. (6.35 mm) TRS jack. Then,

configure the connection via the BaseStation's menu.

Audio supplied to Aux IN can be assigned to Channel A and/or Channel B. The default setting for Aux IN

Level is "0." To adjust the Aux IN level and Channel assignments, press Menu to open the main menu,

scroll through the menu options to the Wired Settings, and select Aux In.

1. Use the navigation controls to scroll to the Master Level bar. Press Enter to select it.

2. Use the navigation controls to adjust the current value displayed on the LCD.

3. Press Enter to save; or Menu/Home to escape without saving changes.

Audio levels are expressed as a numerical value from -10 to +10. Aux In assignments can be muted or

unmuted from this menu as well.

Figure 32 Aux IN Level

Operation - 63

Auxiliary Out

Audio from the Aux OUT connection can be assigned from either Channel A or Channel B, but no audio

sourced from the hard-wired intercom ports is routed to Aux OUT. Audio from the Aux OUT connection

comes from any CB2 wireless system audio entity, such as Radio Packs and the local headset of a

BaseStation. The default setting for Aux OUT Level is "0." Channel assignment changes and level

adjustments can be performed via the BaseStation menu.

The Aux OUT connector is a 1/4 in. (6.35 mm) Tip/Ring/Sleeve jack. The Aux OUT connector is

balanced and transformer isolated. Nominal line level is +5 dBu.

See Figure 31 for an Aux In/Out audio wiring diagram.

Operation - 64

Aux Out Connection

Note:Individual Aux Out assignment level adjustments are not currently supported.

To connect and configure Aux OUT, connect an external device to Aux OUT via the 1/4 in. (6.35 mm)

TRS jack. Then, configure the connection via the BaseStation's menu.

Audio supplied from Aux OUT can be assigned from either Channel A or Channel B. The default setting

for Aux OUT Level is "0." To adjust the Aux OUT level or the assigned Channel, press Menu to open the

main menu, scroll through the menu options to the Wired Settings, and select Aux Out.

1. Use the navigation controls to scroll to the Master Level bar. Press Enter to select it.

2. Use the navigation controls to adjust the current value displayed on the LCD.

3. Press Enter to save; or Menu/Home to escape without saving changes.

Audio levels are expressed as a numerical value from -10 to +10. The Aux Out assignment can be muted

or unmuted from this menu as well.

Figure 33 Aux OUT Level

Operation - 65

Stage Announce

Stage Announce Relay

The CB2 BaseStation includes a single Phoenix connector with 2 contact closures for interfacing with the

Stage Announce (SA) Relay. The user has access to both the normally open and the normally closed

contacts for each relay. Rated load for the contacts is: 0.3 Amp at 125VAC, 1 Amp at 30VDC.

The following pinout is for the Phoenix connector on the rear of the BaseStation:

Relay Connection Wiring

Pin # Description

Pin 1 Not Connected

Pin 2 Common

Pin 3 Normally Open

Pin 4 Normally Closed

Stage Announce Audio

The Stage Announce (SA) function in the BaseStation is used to send a Radio Pack’s (RP) microphone

signal to a dedicated external audio output. When a user activates the SA function from an assigned

button on an RP, their microphone is re-routed and is sent to the BaseStation's SA audio output.

Pressing the SA button enables the headset microphone, regardless of the status of the Talk buttons. If

enabled, all RPs can access this feature. If more than one BaseStation is present, SA audio will be

routed out both (or all) of the BaseStations' SA ports simultaneously. The SA audio is identical on all

BaseStations system-wide.

The SA output connector is an XLR-3M. The SA connector is balanced and transformer isolated and

outputs nominal line level audio on a numerical scale from -10 to +10. The default setting for SA Relay is

"Enabled." The default setting for SA Audio is "0."

Operation - 66

Figure 34 Stage Announce Audio Wiring Diagram

Stage Announce Connection

To connect Stage Announce (SA) audio, connect an audio destination to the SA output via the XLR-3M

on the back of the BaseStation. To connect Stage Announce (SA) relay, connect a relay destination to

the Relay output via the phoenix connector on the back of the BaseStation.

Configure Stage Announce via the BaseStation’s Wired Settings menu.

Figure 35 Stage Announce Settings

Operation - 67

RadioPack Settings Menu

The RadioPack (RP-12) can be configured depending on user preferences. The following settings and

processes can be found in the individual RP's settings menu (within the BaseStation's menu under

RadioPack Settings.) To enter the RP's menu mode, press and hold the Radio Pack menu button

AND press and hold the BaseStation menu button. When both menu buttons are depressed for three

seconds, the menu mode is enabled.

Talk Button

Use the BaseStation's navigation controls to select either Momentary or Latch talk button behavior.

When Momentary is selected, the RP user must press and hold the talk button when they wish to talk.

Channel Button

Use the BaseStation's navigation controls to select from A or B, A only, or B only. When A or B is

selected, the RP user must use the Channel Selection button on his or her RP to switch between the

channels. The LEDfor the selected channel will be illuminated.

Call Button (F1)

Use the BaseStation's navigation controls to select either Enable or Disable to set the F1 button's

function. When the Call button is enabled, the RP user must press the Call button on his or her RP to

engage Call. See "Call" on page75 for more information.

Stage Button (F2)

Use the BaseStation's navigation controls to select either Enable or Disable to set the F2 button's

function. When the Stage button is enabled, the RP user must press the Stage button on his or her RP to

engage Stage Announce. See "Stage Announce" on page66 for more information.

Operation - 68

Mic Gain

Tip: Set this sidetone as low as comfortable for the user to insure best performance.
Setting the sidetone too high will cause the user to speak softly and cause poor audio
performance.

When the Mic Gain is set too high, it is possible to induce feedback or echo. When set too low, words can

be clipped by the low level noise gate, or may sound too quiet to other listeners. Different models of

headsets will require widely varying mic gain settings.

Dynamic Mic Gain

Use the BaseStation's navigation controls to increase or decrease the dynamic mic gain level; select

from within a range of +6 to +35 dB (0–10 options in the menu).

Electret Mic Gain

Use the BaseStation's navigation controls to increase or decrease the electret mic gain level; select from

within a range of -12 to +17 dB (0–10 options in the menu).

Sidetone

Speak into the headset microphone at a typical speaking level and adjust the sound of your own voice in

your headset. Use the BaseStation's navigation controls to select from the range of options: Very High

(0), High (-6), Medium (-12), Low (-18), and Very Low (-24). These options correspond to a range of

levels from 0 dB to -24 dB.

Operation - 69

Local Headset

The following settings can be accessed by pressing the LOCAL button on the front panel of the

BaseStation or by pressing Menu and navigating to Local Headset Settings.

Selecting the Local Headset Channel

The BaseStation headset connector is a functional user communication point. The Front Panel Headset

allows you to communicate on either Channel A or B. Change the active channel by pressing in on the

Local Headset volume knob.

Changing the Local Headset Mic Gain

For dynamic microphones, select from within a range of +6 to +35 dB. For electret microphones, select

from within a range of -12 to +17 dB. When the Mic Gain is set too high, it is possible to induce clipping,

feedback, or echo. When set too low, words may sound too quiet to other listeners. Headsets by different

manufacturers or different models of headsets will require widely varying Mic Gain settings.

The default setting for dynamic local mic gain is "6" (+23 dB). The default setting for electret local mic

gain is "3" (–4 dB).

Selecting the Local Headset Mic Type

Select from Auto-detect, Dynamic, or Electret mic type. If you select a mic type that does not match

the detected type of the connected mic, you will be prompted to accept the exception. It is highly

recommended that the default Auto-detect is used.

Adjusting the Local Headset Sidetone

Sidetone value is expressed in dB. When adjusting sidetone, you will see a level indicator with a numeric

value between 0 dB and -24 dB. The default setting for local headset sidetone is "Med" (-12 dB). Speak

into the headset microphone at a typical speaking level and adjust the sound of your own voice in your

headset. Press Enter to accept the changes.

Operation - 70

Using the Local Headset

Talk and Volume Controls for the headset are located to the right of the connector.

A white “TALK” LED will illuminate when the mic is enabled. CrewCom uses an intelligent latching

method for talk buttons. Quickly pressing and releasing TALK will cause the mic button to latch. The

white “TALK” LED will stay lit and the microphone will remain enabled. Pressing and holding TALK will

cause the button to act in a momentary fashion. The white “TALK” LED will remain lit and the

microphone will remain enabled only as long as the button is pressed.

Local Headset Pinout and Wiring

Local Headset Connection Wiring

XLR Pin # Description

Pin 1 Mic −

Pin 2 Mic +

Pin 3 Speaker −

Pin 4 Speaker +

Figure 36 4-Pin XLR Male Local Headset Connection

See the SmartBoom PRO and SmartBoom LITE data sheets for the pin wiring information for Pliant's

SmartBoom headsets.

Operation - 71

Lock the BaseStation Front Panel

The Front Panel Lock function is intended to minimize the probability of unintentional adjustments to the

system. The buttons and knobs on the front of the BaseStation will not function until unlocked, except for

the power switch, which will power the unit off, and the Volume knob and Talk button, which will allow

communication with a connected local headset. When the BaseStation is first powered ON, it is always

unlocked. Lock and unlock the BaseStation front panel by pressing and holding the Home and Enter

buttons simultaneously for five seconds.

Operation - 72

Radio Pack LEDs

Each LED on the Radio Pack indicates a particular condition or status for the device. See the table below

for details about each meaning.

RadioPack LEDs

LED Description

All Pack
LEDs

Channel
Button
LEDs

Talk LED On (

On - Boot up indication

Blinking simultaneously - Pack is logged out

Brief simultaneous blinking - Profile update in progress

A On (

B On (

1 Blink Unpaired / No Pairing Found - The RPis not paired, either

2 Blinks No CB2 Found - The RP could not find any of the CB2s in its scan

Alternating Blinks Firmware update in progress.

A & B Continuous
Blinking

Off - Talk Disabled

1 Blink - Unknown Error:An error was reported, but it was an unknown error.

2 Blinks - SKU/RadioMismatch

3 Blinks - Band Configuration Error

4 Blinks - Invalid Scan List Entry

5 Blinks - Incompatible Radio Firmware

6 Blinks - Radio Hardware Error

7 Blinks - Calibration Error

8 Blinks - RadioUpdate Error

9 Blinks - Flash Locked

Green

Off - Channel A disabled

Off - Channel B disabled

because it was unpaired or pairing was never found.

list.

Charging (blinking stops when charging completes)

) - Talk Enabled

Green

Green

) - Channel A enabled

) - Channel B enabled

Operation - 73

Link Quality

The Link Quality (LQ) is a numeric value that provides a real-time metric on the quality of communication

between the CB2 BaseStation and the Radio Pack. The LQ serves as a diagnostic tool for proper system

operation and troubleshooting Radio Packs.

l The LQ value represents the number of successful audio packets of the last 100 transmissions—

99 being the most, 0 being the least.

l With CrewCom, the receiving LQ signal is reported for both the CB2 BaseStation and Radio Pack.

The Radio Pack’s on-screen LQ indicator with the box around it is the BaseStation’s LQ from the

RP. If this LQ is lower than you typically experience in normal operation, then it is an indication that

you may have an issue related to interference, the BaseStation, or a cable connection. If only the

RP’s LQ is low, it could be an indication that you may have an issue related to interference or the

Radio Pack.

l What should the LQ value be during operation? — The LQ will not remain at an exact value during

system operation. Depending on what degree of outside interference or attenuation (blocking) is

present, the LQ will fluctuate during normal operation. Fluctuations in LQ can and will span a wide

range of values. The lower the LQ, the poorer the audio quality will be during operation. During

start-up, within adequate range and no outside influences present, the LQ should display “99”

which is the highest LQ value a Radio Pack or BaseStation can have.

l What if the LQ on a single Radio Pack is below “99” at start-up? — This depends on where the

Radio Pack is located at start-up, but if the other Radio Packs on the same BaseStation are at “99”

this is a good indication that an isolated radio issue exists within that Radio Pack. If the LQ value

has dropped considerably lower or if that unit is experiencing poor audio quality, it may require

service.

Figure 37 BaseStation Screen LQ Indicator

Operation - 74

Call

Call signals may be initiated by entities across the CB2 wireless system. Each 2-Wire intercom port may

be individually set to send and receive a CB2-wireless-system-generated call signal to or from a

compatible connected wired intercom system by enabling the Call function for that port. Disabling the

Call function for that port prevents the signal from leaving the CB2 wireless system via the respective

port.

l Call:An RP Function button option. When enabled for wireless devices, the user can elect to send

a call signal to the RPs of a single assigned channel. When enabled for external hardwired

intercom devices, a signal will be sent to any connected 2-wire devices associated with the RP's

channel (as long as outbound call is enabled for the associated BaseStation port). Call can be

enabled for both wireless and hardwired devices or limited to only one type.

See "Set Up Call" below.

Set Up Call

Each BaseStation wired intercom port (2-Wire only) can be individually set to send and receive a CB2-

wireless-system-generated call signal to/from a connected wired intercom system. To do so, turn that

port’s Call function ON. Turning the Call function OFF only prevents the signal from entering or leaving

the CB2 wireless system via the respective port. Call signals can still be generated and transmitted by

entities across the CB2 wireless system. See "Intercom Settings Menu" on page52 for more information

about this process.

In addition to enabling Call for the BaseStationport(s), you will need to enable Call for each Radio Pack.

Enable Call on BaseStation 2-Wire Port

See "2-Wire Intercom Connectivity" on page56 for more information.

Enable Call on RadioPack

See "RadioPack Settings Menu" on page68 for more information.

Operation - 75

Restore Factory Defaults

Users can choose to restore factory defaults for the device or system. When restoring factory defaults,

these settings are reset to their original factory settings:

BaseStation Factory Settings

BaseStation Setting BaseStation Default Reset by “Restore Defaults”

Contrast 3 X

LCD Brightness High X

LCD Timeout 10 Seconds X

LED Brightness High X

Sync Settings Sync RFOnly

DeletePairings No Pairings X

OperatingMode Normal X

RadioBand Full X

Hopping Pattern A X

Intercom Type 2-Wire: OFF

4-Wire: OFF

Intercom Call OFF X

Intercom Mic Kill 2-Wire: N/A

4-Wire: blank

Intercom Echo Can 2-Wire: OFF

4-Wire: OFF

Intercom IN (2w/4w) 2-Wire: −6

4-Wire: 0

Intercom OUT (2w/4w) 2-Wire: +4

4-Wire: 0

Auxiliary IN 0 X

Auxiliary OUT 0 X

Stage Announce(SA) Relay Enable X

Stage Announce(SA) Audio 0 X

Local Channel Channel A

Local Mic Gain Dynamic: 6 (+23 dB)

Electret: 3 (-4 dB)

Local Sidetone Med (-12 dB) X

Local Volume 15

X

X

X

X

X

X

X

X

X

Operation - 76

CHAPTER 6

PRODUCT SPECIFICATIONS

This chapter consists of the following sections:

BaseStation Specifications 78

Radio Pack Specifications 81

Product Specifications - 77

BaseStation Specifications

BaseStation Specifications

Specification* CB2-900 CB2-2400

RF Frequency
(MHz)

RF Scheme FHSS with TDMA

Effective
Radiated Power

Receiver
Sensitivity

Radio
Certification

Transmission
Range

Hardwired

Intercom Audio

Channels

No. of Active

Radio Packs

Supported

902–928 MHz (915–928 MHz)** 2400–2483 MHz

400 mW (+26 dBm) 100 mW (+20dBm)

-100dBm at 10-5 BER

FCCID: HSW-CCT900 and IC: 4492A­CCT900

200 m (approx. 650 ft.) under typical
conditions; 600 m (approx. 1950 ft.) line of
sight. Note: Functional range depends on
many variables, including RF signal
absorption, reflection, and external
interference.

2

6

FCCID: HSW-CCT24 and IC: 4492A­CCT24

150 m (approx. 500 ft.) under typical
conditions; 450 m (approx. 1500 ft.) line of
sight. Note: Functional range depends on
many variables, including RF signal
absorption, reflection, and external
interference.

No. of Paired

RadioPacks

Supported (per

CB2)

USB Ports (1) USB Type A; (1) Micro USB

Front Panel

LCD Display

Stage

Announce and

Relay

6

512 × 128 resolution

1 Relay via Phoenix Connector

Product Specifications - 78

BaseStation Specifications

Specification* CB2-900 CB2-2400

Sync Port

(1) RJ-45

(supports one

connection)

2-Wire Intercom

2 channels via XLR 3F with XLR 3M loop (2 ports)

Connection

2-Wire

Clear-Com, RTS, and AudioCom (Balanced)

Compatibility

4-Wire Intercom

2 Channels via RJ-45

Connection

Stage

XLR 3M, balanced, transformer isolated

Announce

Output

Aux IN 6.35 mm (1/4 in.) 3 conductor jack, 17.5 dBu max in (nominal line level +5 dBu),

balanced, transformer isolated

Aux OUT 6.35 mm (1/4 in.) 3 conductor jack, 17.2 dBu into 600 ohms (nominal line level +5

dBu), balanced transformer isolated

Power

2.5 × 5.5 × 8 mm, 14 VDC, 1.2 A

Input/Connector

Dimensions (L

× W × H)

1 RU, 48.26 cm × 4.39 cm × 29.67 cm

(19.00 in. × 1.73 in. × 11.68 in.) metal enclosure

Weight 2.7 kg (5.9 lbs)

Operating

-20° to 50° C (-4° to 122° F); 10% to 90% Humidity.

Environment

Maximum Sync

CAT 5e (or greater) 100 m (330 ft.)

Line Length

Maximum

2,000 m (6,562 ft.)

Altitude

RoHS

Yes

Compliant

Compliance

B22545

Model Number

Product Specifications - 79

BaseStation Specifications

Specification* CB2-900 CB2-2400

Number of
Antenna
Connections
per CB2

Antenna
Connector Type

Supplied
Antenna

*Notice About Specifications: While Pliant makes every attempt to maintain the accuracy of the

information contained in this manual, this information is subject to change without notice, and published

device/system functions and features are subject to firmware version. Please check our website for the

latest system specifications and certifications.

1

RP-TNC

+2dBi Omni-directional (whip)

Product Specifications - 80

Radio Pack Specifications

Radio Pack Specifications

Specification* CRP-12-900/ CRP-12-900AN** CRP-12-2400/ CRP-12-2400CE***

RF Frequency

(MHz)

RF Scheme FHSS with TDMA

Effective

Radiated

Power

Receiver

Sensitivity

Radio

Certification

Transmission

Range

Audio Dynamic

Range

902–928 MHz

(915–928 MHz)**

400 mW (+26 dBm) 100 mW (+20 dBm)

-100 dBm at 10-5 BER

FFCCID: HSW-CCT900 and

IC: 4492A-CCT900

200 m (approx. 650 ft.) under typical

conditions; 600 m (approx. 1950 ft.) line of

sight. Note: Functional range depends on

many variables, including RF signal

absorption, reflection, and external

interference.

Greater than 90 dB

2400–2483 MHz

FFCCID: HSW-CCT24 and

IC: 4492A-CCT24

150 m (approx. 500 ft.) under typical

conditions; 450 m (approx. 1500 ft.) line of

sight. Note: Functional range depends on

many variables, including RF signal

absorption, reflection, and external

interference.

Audio

Frequency

Response

Channels

Volume Knobs

Talk Buttons

Headset

Connector

Microphone

Type

Antenna (2) 2dBi Dipole

150 Hz–7 kHz

2

1

1

4-pin male XLR

Auto-Detect; Dynamic or Electret

Product Specifications - 81

Radio Pack Specifications

Specification* CRP-12-900/ CRP-12-900AN** CRP-12-2400/ CRP-12-2400CE***

Battery Life,

Rechargeable

Lithium-

Polymer

Charging

Power Supply

Charge Time

for Lithium-

Polymer

Battery (with

supplied PSU)

Optional

Power

Battery Life,

AA Batteries

Dimensions (L

x W x H)

Greater than 9 hours Greater than 10 hours

Micro USB; 6W AC wall adapter

Under 3 hours

3 Standard AA batteries

Approximately 4.5 hours Approximately 5 hours

11.43 cm × 11.61 cm × 5.87 cm (4.50 in. × 4.57 in. × 2.31 in.)

Weight (with

350 g (12.3 oz.)

Lithium-

Polymer

battery)

Material Polycarbonate substrate with thermoplastic elastomer overmold

Operating

Environment

Maximum

-20° to 50° C (-4° to 122° F); 10% to 90% Humidity. RP Power Supply is 0 to 40° C

(32° to 104° F).

2,000 m (6,562 ft.)

Altitude

RoHS

Yes

Compliant

IP Rating IP-65

*Notice About Specifications: While Pliant makes every attempt to maintain the accuracy of the

information contained in this manual, this information is subject to change without notice, and published

device/system functions and features are subject to firmware version. Please check our website for the

Product Specifications - 82

latest system specifications and certifications. 900MHz products only available in North America,

Australia, and New Zealand.

***CRP-12-2400CE model meets the same specifications and comply with ETSI standards

(300.328 v1.8.1). Non-CE models are non-compliant with some ETSI standards.

**CRP-12-900AN (Oceania) model is approved for use in Australia and New Zealand and operates

within the 915–928 MHz frequency range.

Product Specifications - 83

CHAPTER 7

PRODUCT SUPPORT

This chapter consists of the following sections:

Product Support 85

Returning Equipment for Repair or Maintenance 85

Product Support - 84

Product Support

Pliant offers technical support via phone and email from 07:00 to 19:00 Central Time (UTC−06:00),

seven days per week.

1.844.475.4268 or +1.334.321.1160

[e-mail]

Visit www.plianttechnologies.com for product support, documentation, and live chat for help. (Live chat

available 08:00 to 17:00 Central Time (UTC−06:00), Monday–Friday.)

Returning Equipment for Repair or Maintenance

All questions and/or requests for a Return Authorization Number should be directed to the Customer

Service department ([e-mail]). Do not return any equipment directly

to the factory without first obtaining a Return Material Authorization (RMA) Number. Obtaining a Return

Material Authorization Number will ensure that your equipment is handled promptly.

All shipments of Pliant products should be made via UPS, or the best available shipper, prepaid and

insured. The equipment should be shipped in the original packing carton; if that is not available, use any

suitable container that is rigid and of adequate size to surround the equipment with at least four inches of

shock-absorbing material. All shipments should be sent to the following address and must include a

Return Material Authorization Number:

Pliant Technologies Customer Service Department

Attn: Return Material Authorization #

205 Technology Parkway

Auburn, AL 36830-0500

Product Support - 85

CHAPTER 8

SYSTEM MAINTENANCE AND STORAGE

This chapter consists of the following sections:

System Maintenance and Storage 87

Cleaning 87

Temperature and Humidity 87

System Maintenance and Storage - 86

System Maintenance and Storage

Cleaning

Generally, the CrewCom hardware should be cleaned only with a dry cloth. A soft cloth with rubbing

alcohol may be used to wipe the devices if needed, but you should avoid using rubbing alcohol on plastic

components. Never spray solvents or chemicals onto the devices.

All electronic devices can be susceptible to particulate contamination. If yours are exposed to an

extremely dusty environment, contact Pliant’s Customer Service for internal cleaning.

Temperature and Humidity

CrewCom components are designed to be very durable and can tolerate a wide range of environmental

conditions; however, you should take all necessary precautions to keep your system devices safe, dry,

and out of extreme conditions.

The Radio Packs are designed to work wherever people work. While the Radio Pack design is weather-

resistant, Radio Packs should not be submerged in liquids unnecessarily. Protect the battery

compartment from water when changing batteries. The battery compartment offers a route to the

electronic circuitry.

System Maintenance and Storage - 87

CHAPTER 9

LICENSE AND COMPLIANCE

INFORMATION

This chapter consists of the following sections:

License Information 89

BaseStation License 89

RadioPack License 92

License and Compliance Information - 88

License Information

Warning: Changes or modifications to this device not expressly approved by Pliant could

void the user’s authority to operate the equipment.

BaseStation License

1. FCC Notices
A. This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device

must accept any interference that may cause undesired operation.

B. This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual,

may cause harmful interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference in which case the user will be

required to correct the interference at his own expense.

License and Compliance Information - 89

2. Canada, Industry Canada (IC) Notices
A. This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numerique de la classe A est conforme a la norme NMB-003 du Canada.

B. Under Industry Canada regulations, this radio transmitter may only operate using an

antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry

Canada. To reduce potential radio interference to other users, the antenna type and its

gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not

more than that necessary for successful communication.

Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut

fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour

l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage

radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son

gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas

l’intensité nécessaire à l’établissement d’une communication satisfaisante.

License and Compliance Information - 90

C. This radio transmitter (FCCID: HSW-CCT24 & HSW-CCT900, IC: 4492A-CCT24 &

4492A-CCT900) has been approved by Industry Canada to operate with the antenna

types listed below with the maximum permissible gain and required antenna impedance for

each antenna type indicated. Antenna types not included in this list, having a gain greater

than the maximum gain indicated for that type, are strictly prohibited for use with this

device.

Le présent émetteur radio (FCCID: HSW-CCT24 & HSW-CCT900, IC: 4492A-CCT24 &

4492A-CCT900) a été approuvé par Industrie Canada pour fonctionner avec les types

d’antenne énumérés ci-dessous et ayant un gain admissible maximal et l’impédance

requise pour chaque type d’antenne. Les types d’antenne non inclus dans cette liste, ou

dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour

l’exploitation de l’émetteur.

i. The following antenna types are approved for use with the BaseStation, and their

required impedance is 50 ohms:

l 2.4GHz Model :

l 9dBi dipole
l 14dBi corner reflector
l 12dBi patch
l 13.9dBi yagi
l 4dBi pifa
l 14dBi CP beam

l 900MHz Model:

l 5 dBi dipole
l 4dBi pifa
l 9 dBi yagi
l 12 dBi panel

D. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is

subject to the following two conditions: (1) this device may not cause interference, and (2)

this device must accept any interference, including interference that may cause undesired

operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils

radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1)

l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter

tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en

compromettre le fonctionnement.

License and Compliance Information - 91

RF-Exposure Statement

The CrewCom BaseStation has been designed for use as what the FCC calls a “mobile” device.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with minimum distance 20 cm between the radiator and

your body. This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

BaseStation Compliance Numbers

ModelNumbers Compliance Model No.

CB2-900 B22545

CB2-900AN B22545

CB2-2400 B22545

CB2-2400CE B22545

RadioPack License

1. FCC Notices
A. This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device

must accept any interference that may cause undesired operation.

B. This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual,

may cause harmful interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference in which case the user will be

required to correct the interference at his own expense.

License and Compliance Information - 92

2. Canada, Industry Canada (IC) Notices
A. This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numerique de la classe A est conforme a la norme NMB-003 du Canada.

B. Under Industry Canada regulations, this radio transmitter may only operate using an

antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry

Canada. To reduce potential radio interference to other users, the antenna type and its

gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not

more than that necessary for successful communication.

Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut

fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour

l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage

radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son

gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas

l’intensité nécessaire à l’établissement d’une communication satisfaisante.

C. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is

subject to the following two conditions: (1) this device may not cause interference, and (2)

this device must accept any interference, including interference that may cause undesired

operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils

radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1)

l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter

tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en

compromettre le fonctionnement.

RF-Exposure Statement

CrewCom Radio Packs have been designed to be worn and used in close proximity to the human

body—what the FCC calls a “portable” use.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment is in direct contact with the body of the user under normal operating conditions. This

transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

License and Compliance Information - 93