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---- CHAPTER 11 ----
Using CD-ROM Discs
and Caddies
YOUR TASK: Learn how to use a caddy and how to handle and
care for your discs.
YOUR OBJECTIVE: Protect your discs. Insert and eject caddies properly
so your drive operates without interuption.
YOUR METHOD:
Plextor’s CD-ROM drives use an industry-standard disc caddy to protect the disc from
scratches and contamination. A standard caddy is made of plastic and has a metal
shutter on its bottom which slides open and shut. Use of a non-standard caddy (e.g.,
one which lacks a metal shutter on its bottom) is not recommended. For their protection,
CD-ROM discs should be stored in their original packaging or in a caddy.
Practice loading discs into caddies, and caddies
into drives.
Inserting the Disc into a Caddy
1) To open the lid of the caddy,
press the tabs at the side
as shown.
2) Place the disc into the caddy
with the label facing UP.
Be sure to place the disc
beneath the edge of the
caddy under the arrow mark.
Handle the disc by the sides.
Don’t touch its surface.
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CHAPTER 11 ---- Using CD-ROM Discs and Caddies
3) Close the lid firmly. But not too hard.
Caution: If the caddy appears defective (e.g., warped, cracked, or bent) do not
insert it into the drive. A defective caddy can become stuck inside the
drive, requiring the drive’s return to your dealer for service. If your caddy
appears defective, promptly replace it with a new one.
Handle the caddy as you would any precision component.
✗ Allow moisture or dust/contamination either in or on the caddy.
✗ Store the caddy in a location subject to direct sunlight, high temperature, or
high humidity.
✗ Drop the caddy or subject it to shock.
✗ Open the shutter manually. The caddy’s shutter opens automatically when
the caddy is inserted into the CD-ROM drive.
Do not:
Loading the Caddy into the Drive
1. Open the drive’s door.
2. Carefully insert the caddy in
the direction shown, with
the arrow mark facing the drive.
3. Push the caddy into the drive
until the caddy drops into place.
Hint:
You need use only one hand to
insert the caddy into the drive. This
is easily accomplished by placing
the front portion of the caddy on
top of the lip of the drive’s door. You can press down lightly to open the
drive’s door, then slide the caddy into the drive.
Arrow Mark
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CHAPTER 11 ---- Using CD-ROM Discs and Caddies
Removing the Caddy from the Drive
1) Push the Eject button. The caddy will eject from the drive in 2--3 seconds.
2) Pull the caddy straight out of the drive.
3) If the caddy will not eject from the drive after pushing the eject button, you
should be able to remove the caddy from the drive by using the Emergency
Eject button. Turn off power to the drive. Insert a paper clip into the
Emergency Eject hole. The caddy should now eject from the drive. Please
contact Plextor’s Technical Support Department before attempting to reinsert the caddy into the drive.
Cleaning the Disc
If the disc is merely dusty, you may use a commercially available dust removal spray
such as Dust-Off or Vari-Air to blow dust particles off the disc.
After removing the dust particles, you may wipe the disc using a clean soft cotton
cloth. Use a straight-line motion, wiping
in a circular motion.
from the center out. Do not wipe the disc
If a disc becomes dirty or soiled with grease or other contaminants not removable by
wiping, you may clean the disc with a CD-ROM disc cleaner available at most
computer dealers. Follow the directions packaged with the cleaner.
Hint:
Keeping your CD-ROM disc in a caddy at all times will prevent the
disc from becoming dirty or damaged.
44 PX-43CH/PX-45CH OPERATION MANUAL
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---- CHAPTER 12 ----
How to Play Music CDs
on your Drive
YOUR TASK: Learn how to use your CD-ROM drive so that it can
also play music CDs.
YOUR OBJECTIVE: Increase functionality of your drive. Provide
musical accompaniment for presentations. Goof off
at work.
YOUR METHOD:
A variety exists for you to choose from. You can use
anything from very basic, bare bones music CD
software utilities up to software utilities which rival
or surpass the capabilities of the CD player attached
to your stereo system.
1) The most basic method is to put your CD-ROM drive in Music CD Player
Mode. To do so, first make sure that power to your drive is turned on. No
drivers need to be loaded for the drive to operate in Music CD Player Mode.
With no CD in the drive, press and hold the eject button for 5-10 seconds.
The on/busy light will blink rapidly for a moment confirming that your drive
is now in Music CD Player mode. If you insert a CD into a caddy, then insert
the caddy into the drive, the drive will begin to play music from the disc’s
first track. To skip to the next track, quickly press the drive’s eject button. To
eject the caddy from the drive, press and hold the Eject button until the CD
ejects.
To leave Music CD Player Mode, simply insert a data CD into your CD-ROM
drive.
2) If you are a PC owner running Windows, you can use the Media Player found
in the Accessories group. To do so you must first load the [MCI] CD Audio
driver. Find the disks on which you received Windows, then follow these
steps:
a) Insert a music CD into your CD-ROM drive.
b) In Windows, select ‘‘Program Manager’’.
c) In ‘‘Program Manager,’’ select the ‘‘Main’’ group.
d) In the ‘‘Main’’ group, select ‘‘Control Panel.’’
e) In ‘‘Control Panel,’’ select ‘‘Drivers.’’
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CHAPTER 12 ---- How to Play Music CDs on your Drive
f) Select ‘‘Add. . . ’’
g) Move the highlight bar down to ‘‘[MCI] CD Audio.’’
h) Select ‘‘OK.’’
You then will be instructed to insert one of your Windows disks into your
floppy drive. After loading the proper device driver, Windows should send
you the message, ‘‘One CD-ROM drive detected. Installation complete.’’ If
this step fails, verify that the CD-ROM drive is operating properly.
Once the driver is successfully loaded, you can run Media Player in your
Accessories group. Select Media Player, then pull down the menu under the
DEVICE heading and select ‘‘CD Audio.’’ You now can use Media Player’s
basic controls to play music CDs on your CD-ROM drive.
3) If you are a PC owner and want greater functionality than what Media Player
can provide, you can use a program such as Animotion’s MCS CDMaster
(which usually comes bundled with Future Domain SCSI interface boards),
CD Player (which usually comes bundled with Adaptec SCSI interface
boards), or CD Audio (which is part of the CorelSCSI software package).
These utilities allow you to control your CD-ROM drive much like a fully
featured audio CD player (e.g., you can program tracks, fast-forward, see
the length of each track in minutes and seconds, etc.).
4) Mac users can run a program such as CDT Remote (which typically is
included with FWB’s CD-ROM device driver) or Music Box (which typically
is included with Trantor’s CD-ROM device driver).
In order to hear the music CD your drive is playing, you can plug a pair of
stereo headphones or self-powered speakers into the stereo mini-jack on the
drive’s front panel. You also can connect your drive to an audio amplifier
as shown on the next page.
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CHAPTER 12 ---- How to Play Music CDs on your Drive
PLEASE
NOTE:
PX-43CH
PX-45CH
The volume control wheel on the front panel of your drive adjusts only
the sound level of the headphone jack. It has no impact on the volume
level of the rear panel audio outputs.
Stereo Mini-Plug
Audio Amplifier
Audio Input
RCA-Type Plugs
Audio Amplifier
Audio Input
RCA-Type Plugs
PX-43CH/PX45-CH OPERATION MANUAL 47
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---- CHAPTER 13 ----
Troubleshooting
YOUR TASK: Review some of the common problems you may
encounter when installing or operating your 4PleX
drive.
YOUR OBJECTIVE: Gain a better understanding of how your drive
operates. Attempt to prevent problems before they
occur. Quickly fix, on your own, many simple
problems rather than wait for assistance from a
Plextor representative.
YOUR METHOD:
Read this entire section. Many of the problems
discussed happen only rarely. Many may seem as if
they do not pertain to you. However, if you are
familiar with the variety of problems that
occur, you will be better prepared to deal with
them if they happen to you.
If you experience trouble with your 4PleX drive, follow these guidelines:
PC Users:
1) Most SCSI interface boards can sense when a problem has occurred and will
generate an error message on your computer. Take note of this message. Then,
run the test (diagnostic) program that probably is included with the device drivers
for your SCSI interface board. Follow the instructions given in the SCSI interface
board’s manual. If the information provided by the error message and test
program is not sufficient for you to fix the problem, proceed to step #2.
2) If your problem occurs during or immediately after the drive’s installation,
read Section 13.1 -- PCs: Initial Installation. If your problem occurs after you
had run the drive successfully for an extended period, read Section 13.2 ---PCs: Existing Installations.
3) Attempt to match the problem you are having with the entries listed beneath
SYMPTOMS. Then narrow your search by checking to see if the ADDITIONAL SYMPTOMS apply to you, as well. Because different SCSI interface
boards generate differently worded error messages, the messages displayed
by your computer may differ from those shown on the following pages.
can
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CHAPTER 13 ---- Troubleshooting
Apple Computer Users:
Read Section 13.3 ---- Apple Computers
Technical Support
If you still cannot solve your problem after reviewing the relevant sections of this
chapter, please contact Plextor’s Technical Support Department. See Chapter 14 for
information on how to prepare for, and then make contact with, Plextor’s Technical
Support staff.
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CHAPTER 13 ---- Troubleshooting
13.1 IBM Compatibles: Initial Installation
Symptoms Additional Symptom
• No sound when running a
CD-ROM program
Possible Causes and Solutions
Application does not use CD-Audio
There are two types of audio you may encounter when using CD-ROMs:
1) Sound Card Audio:
This comes from data (e.g., .WAV or .MID files) which is transferred from
your CD-ROM disc, into your computer, and is translated by your soundboard into sound. If you do not have a soundboard, you will not be able to
hear this form of audio.
2) CD Audio:
This comes from data that is translated directly by your CD-ROM drive into
sound. You do not need a soundboard to hear this audio. You can hear this
audio by plugging a set of headphones or powered speakers into the audio
jack on the front of your drive.
One reason, then, that you might not hear sound when playing a CD-ROM disc is
that a soundboard is required. These discs use only sound card audio, not CD audio.
To help you determine if you are having a soundboard problem, or a CD Audio
problem, try playing a music CD in your CD-ROM drive. If you can hear music
(through headphones or speakers connected to the audio jack on the front of your
drive), the CD-ROM disc you had played may require the use of a soundboard in
order to hear sound. If possible, check the manual that came with the CD-ROM disc
and see if the use of a soundboard is recommended or required.
If you have a soundboard, can hear a music CD when it is played, but cannot hear
sound when you play a CD-ROM disc, you may have configured your soundboard
incorrectly. Check the troubleshooting section of your soundboard manual for further
advice. If you have a soundboard but you cannot hear a music CD when it is played,
check the following points:
Improper/missing audio cable
If you use a soundboard, you must connect the soundboard to your CD-ROM drive
with an audio cable. See page 33 to ensure you have properly installed this audio
No sound when playing a music CD
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CHAPTER 13 ---- Troubleshooting
cable. If you have a soundboard and CD-ROM drive, but lack an audio cable, contact
one of the companies listed on page 65, or Plextor’s Technical Support Department,
for information on where a cable can be purchased.
Device drivers need to be updated
If you can hear a music CD in your CD-ROM drive when it is in Music CD Player
mode (see Chapter 12), but you cannot hear a music CD with another music CD utility
(e.g., Animotion’s MCS CDMaster, Trantor’s MusicBox, CorelCD), your device drivers
may need to be updated. Contact your SCSI interface board or soundboard manufacturer and verify that their device drivers fully support your 4PleX drive. If they do
installing ‘‘universal’’ drivers such as those supplied in CorelSCSI may fix this problem.
Soundboard volume low
If when playing a music CD you do not hear sound even though everything appears
to be functioning normally (busy light on drive flickers, the time counter on your audio
CD utility is advancing), you may have the mixer settings for your soundboard set too
low. Each soundboard has different settings for each input source, including one for
CD Audio. Run your soundboard’s mixer program and verify that the volume is turned
up.
Bad soundboard audio cable
If you have verified that you have made the proper cable connections between your
4PleX drive and soundboard, and you have the correct device drivers installed, but
you still do not hear sound when playing a music CD, the problem may rest with your
audio cable. It may be defective and need to be replaced.
You can check to see if this is the case by doing the following: unplug the audio cable
from the rear of your 4PleX drive. Plug a set of headphones or speakers that you know
are good into the jack on the front of the drive. Try to play a music CD. If you now
can hear music, you can conclude that you do, in fact, have a bad audio cable.
not,
Symptoms
• Cannot view Photo CD discs
• Can read only first session of a multisession disc
• Receive error messages while reading Photo CD images
Your 4PleX drive is capable of reading Kodak Photo CD multisession discs if you use
the appropriate device drivers, and you run a Photo CD viewing program (e.g., Magic
Lantern, Kodak’s Photo CD Access).
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