Plextor 4PS-1 User Manual

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CD-ROM DRIVE
PX-43CE Internal
PX-45CE External
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Plextor reserves the right to make improvements in the products described in this manual at any time without prior notice.
Plextor makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Plextor Corp. reserves the right to revise this manual and to make changes in its content without obligation to notify any person or organization of such revision or change.
This manual is copyrighted, all rights reserved. It may not be copied, photocopied, translated, or reduced to any electronic medium or machine-readable form without Plextor’s prior permission.
Manual copyright © 1995 Plextor Corp. First edition September, 1995.
Licenses and Trademarks
All licenses and trademarks are property of their respective owners.
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Table of Contents
1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1
2. Box Contents . . . . . . . . . . . . . . . . . . . . . . 2
Internal Drives . . . . . . . . . . . . . . . . . . . . . 3
External Drives . . . . . . . . . . . . . . . . . . . . . 4
A Gentle Reminder. . . . . . . . . . . . . . . . . . . . 5
3. What Else Do I Need? . . . . . . . . . . . . . . . . . 6
4. Precautions . . . . . . . . . . . . . . . . . . . . . . . 8
5. Drive Features . . . . . . . . . . . . . . . . . . . . . 9
PX-43CE Internal Drive
Front Panel . . . . . . . . . . . . . . . . . . . . . . 9
Rear Panel . . . . . . . . . . . . . . . . . . . . . 10
PX-45CE External Drive
Front Panel . . . . . . . . . . . . . . . . . . . . . 11
Rear Panel . . . . . . . . . . . . . . . . . . . . . 12
6. Drive Switch/Jumper/Dial Settings . . . . . . . . . . . 13
PX-43CE Internal Drive . . . . . . . . . . . . . . . . 14
SCSI ID Number . . . . . . . . . . . . . . . . . . 15
PX-45CE External Drive . . . . . . . . . . . . . . . . 16
SCSI ID Number . . . . . . . . . . . . . . . . . . 16
Other Switch Settings . . . . . . . . . . . . . . . . . 16
7. Termination . . . . . . . . . . . . . . . . . . . . . . 18
PX-43CE Internal Termination . . . . . . . . . . . . 19
PX-45CE External Termination . . . . . . . . . . . . 19
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8. Hardware Installation . . . . . . . . . . . . . . . . . 20
Board Installation . . . . . . . . . . . . . . . . . . . 21
Drive Positioning . . . . . . . . . . . . . . . . . . . 24
Mounting an Internal Drive . . . . . . . . . . . . . . 25
External Drive Installation . . . . . . . . . . . . . . 29
Soundboard Installation . . . . . . . . . . . . . . . 32
Audio Cables . . . . . . . . . . . . . . . . . . . . . 33
9. Software Installation . . . . . . . . . . . . . . . . . . 35
DOS/Windows 3.1 & 3.11 . . . . . . . . . . . . . . 36
FWB Toolkit for Macintosh . . . . . . . . . . . . . . 42
OS/2 . . . . . . . . . . . . . . . . . . . . . . . . . 43
Windows NT 3.51 (and Below) . . . . . . . . . . . . 44
10. Using CD-ROM Discs and Caddies . . . . . . . . . . . 46
Inserting the Disc into a Caddy . . . . . . . . . . . . 46
Loading the Caddy into the Drive . . . . . . . . . . . 47
Removing the Caddy from the Drive . . . . . . . . . 48
Cleaning the Disc . . . . . . . . . . . . . . . . . . . 48
11. How To Play Audio CDs on Your Drive . . . . . . . . 49
12. Troubleshooting . . . . . . . . . . . . . . . . . . . . 52
13. Contacting Plextor’s Technical
Support Department . . . . . . . . . . . . . . . . . . 67
How to Contact. . . . . . . . . . . . . . . . . . . . . 68
Before You Call/FAX/Log On . . . . . . . . . . . . . 68
Returns . . . . . . . . . . . . . . . . . . . . . . . . 69
Helpful Contact Phone/FAX/BBS Numbers . . . . . . 69
14. Specifications . . . . . . . . . . . . . . . . . . . . . 70
About Plextor . . . . . . . . . . . . . . . . . . . . . . . . 72
Warranty Information . . . . . . . . . . . Inside Back Cover
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---- CHAPTER 1 ----
Introduction
Thank you for purchasing a Plextor 4PleX Plus, the first self-configuring CD-ROM drive. Your new drive is compatible with Microsoft Plug and Play SCAM specifica­tions. Throughout the rest of this manual we will occasionally refer to the 4PleX Plus as well as the internal and external model numbers. For your purposes, these references all apply to the 4PleX Plus CD-ROM drive.
We appreciate the confidence you have shown in us. Our goal is to put you ---- and keep you ---- on the leading edge of CD-ROM drive performance. To get you there, we first have to help you install your 4PleX Plus drive properly, and operate it correctly. After that, the responsibility is yours to seek the applications that make a CD-ROM drive such a powerful and exciting addition to your system.
For those of you with PCs, the installation process may seem a bit complicated (Mac people have it easy). Fear not. We have successfully walked through the installation process with many customers who previously had lived in mortal terror of the innards of their computer.
In this manual you should find all the information you need to successfully install and operate your drive. However, if you run into a problem CALL US (see Chapter 13 for the different ways you can contact us). The call is toll-free. You will be connected to our friendly, helpful band of tech support reps drives. What might seem like a lost cause to you could very well be a 30-second fix to them. But we will never know unless you CALL US. If you are having trouble, please don’t give up and don’t take your drive back to where you bought it until you have spoken with one of our tech support reps.
who know their stuff about CD-ROM
This manual is designed to be followed in sequence. It is aimed primarily at those who will connect their 4PleX Plus drive to a PC. Mac users should look for this symbol:
Users of UNIX-based systems should look for this symbol: as an indicator of sections of the manual that pertain to them.
Many of you reading this manual are experienced computer users who have successfully installed peripherals in the past. There probably are a number of sections in this manual that you can skip over. However, we ask everyone ---- from novice computer users to experienced computer professionals ---- to read the sections marked with this symbol:
PX-43CE/PX-45CE OPERATION MANUAL 1
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---- CHAPTER 2 ----
Box Contents
YOUR TASK: Check the contents of the box.
YOUR OBJECTIVE: Make sure you got everything you paid for.
YOUR METHOD: Compare what you find in the box with the tables
on the following pages.
What you should find in your Plextor box depends on two factors: 1) what configu­ration you purchased; and 2) what the company that sold you the box put in ---- or took out ---- while it was in their possession.
Plextor currently sells its 4PleX Plus drives in three configurations:
1) Drive Only
2) Drive with 16-bit SCSI Interface Board Kit
3) Drive with Mac Kit
The configuration you received is indicated by stickers applied to your box. Your drive may also have been integrated into a computer system or subsystem
sold by a third party.
PLEASE NOTE:
There may be a perfectly good reason why the security sticker on the box was cut before you received it. For example, a dealer may have purchased a ‘‘Drive Only’’ configuration from Plextor, then added a SCSI interface board and/or software he had purchased separately before selling the box to you.
NOTE: If your drive came pre-installed in a computer, the rails, cables, interface
A security sticker was applied to the top of your box. The contents of your box were carefully checked before this sticker was applied. If it was cut before you purchased the box, you should carefully check the contents to ensure nothing has been removed. If something is missing, you should contact the party from whom you purchased the box for an explanation.
boards and other parts shown on the following pages may have been installed and may not be separately available.
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Use the following tables to check the contents of your box:
PX-43CE Internal Drives
CHAPTER 2 ---- Box Contents
DRIVE
ONLY
CD-ROM drive
X X
Side rails with 4 chrome and 4 black screws
X X
Caddy
X X Plextor Device Driver floppy disk X X 16-bit SCSI interface board &
installation guide X Audio cable X (2) X (2) SCSI cable
X X Plextor operation manual X X Warranty registration card X X Extra jumpers for setting drive
switches
DRIVE
w/ 16-bit
SCSI Interface
X X Quick installation guide X X Windows 95 installation manual X X
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CHAPTER 2 ---- Box Contents
PX-45CE External Drives
DRIVE
ONLY
CD-ROM drive
X X X
Caddy
X X X Plextor Device Driver floppy disk X X X 16-bit SCSI interface board &
installation guide X Audio Cable X X X SCSI Cable
X X X Plextor operation manual X X X Warranty registration card X X X Mac device drivers manual & disk X Quick installation guide X X X Windows 95 installation manual X X
DRIVE
w/ 16-bit
SCSI
Interface
DRIVE
Mac Kit
w/
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CHAPTER 2 ---- Box Contents
A Gentle Reminder. . .
YOUR TASK: Save your box (if you received one).
YOUR OBJECTIVE: Have a secure container in which to ship your drive
back to Plextor, if necessary.
YOUR METHOD:
Find an empty space in your home/office and fill it with the Plextor box.
If you received your 4PleX Plus CD-ROM drive in a Plextor box, you should save the box after you have installed your drive. There are many sets of hands ---- some of them potentially unfriendly ---- that a drive might go through on its way from us to you. Our box and its packaging material were designed and drop tested to ensure that your 4PleX Plus drive can endure rough treatment and still arrive in working order.
We advise you to hold onto your box in case you should ever need to return your drive to Plextor for any reason. Unfortunately, some of our customers have not held onto their boxes, and have had to resort to some less-than-secure methods to get drives back to us. We have received drives in a shoebox, in an unpadded express mail envelope, and in a box filled with buttered popcorn.
We cannot assume liability for any damage your drive sustains during shipment. Therefore, please ship your drive in the safest manner possible. We believe your drive will be most secure if it is shipped in a Plextor box. We hope you will never have to ship your drive back to us. If you do, however, we hope you will send it packaged in a Plextor box.
If you did not receive a Plextor box (if, for example, your drive came pre-installed in a computer), we recommend that you pay a packaging store (e.g., Mail Boxes Etc.) in your area to ship your drive. The drives that we have received from most packaging stores have arrived in good shape. If you don’t have a packaging store in your area, call our tech support department for packaging pointers before you ship your drive. In fact, you should call our Technical Support Department to get an RMA number before returning any drive (see Chapter 13, p. 69).
PX-43CE/PX-45CE OPERATION MANUAL 5
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---- CHAPTER 3 ----
What Else Do I Need?
YOUR TASK: Review the software and hardware installed in your
current computer system.
YOUR OBJECTIVE: Determine what else you may need to operate your
CD-ROM drive.
YOUR METHOD:
Inventory your current computer system; check list below.
If you are a PC owner and you purchased a Plextor box labeled ‘‘Drive with 16-bit SCSI Interface Kit’’ your needs are simple: none. The same holds true if you are a Mac owner and purchased a Plextor box labeled ‘‘Drive with Mac Kit.’’ Everything you need to successfully install and operate your 4PleX Plus CD-ROM drive is included in the box you purchased. The only thing you need to add is a CD-ROM disc to play in your new drive.
If you are a PC owner who has purchased a 4PleX Plus ‘‘Drive Only’’ box, life gets a bit more complicated. You fall into one of three groups:
1) You do not own a SCSI interface board. In this case, you have to get one. Your local computer store and numerous
mail-order vendors carry them. Call us if you need suggestions on which model to buy. We have provided an internal SCSI ribbon cable or an external SCSI cable to connect the board to your new 4PleX Plus CD-ROM drive.
2) You own a SCSI interface board. If you have only one other SCSI peripheral device and a Plextor internal
CD-ROM drive, you can use the SCSI ribbon cable we provided. If you have more than one other SCSI peripheral, you will need to purchase a different SCSI ribbon cable from your local computer supply store. The cable must have at least as many connectors as you have SCSI peripherals (including one for your Plextor CD-ROM drive), plus one additional connector to attach to the interface board.
If you have an external Plextor CD-ROM drive, you will be able to include it in your daisy chain of other external SCSI peripherals with the cable we have provided (if at least one of your other peripherals has the same kind of 50-pin Centronics SCSI connectors as your Plextor drive). Be sure to read the section on ‘‘Termination’’ in Chapter 7 of this manual.
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CHAPTER 3 ---- What Else Do I Need?
If you purchased your SCSI interface board several months or years before you purchased your 4PleX Plus drive, you may need to update your device drivers. See the discussion about device drivers in Chapter 9 of this manual.
3) You own a soundboard that has a SCSI interface built into it (e.g., Sound
Blaster SCSI II).
You may need to use the SCSI cable and, most important, the audio cable we have included with your 4PleX Plus (see page 33 for a discussion on audio cables). If you have an external drive you will also need a special bracket connector and an internal SCSI cable. These should have been provided by the soundboard manufacturer. They allow the internal SCSI connector on your soundboard to be linked or connected to your external drive. If they were not provided by your soundboard manufacturer, you will need to purchase them from a local computer supply store.
You also may need to update your device drivers. See the discussion about device drivers in Chapter 9 of this manual.
Once you have assembled everything you need, you’re ready to install your drive. But first, a few words of caution are in order.
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