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Models PX-12CSi/PX-12TSi Internal
12PleX CD-ROM Drive Operation Manual
Models PX-12CSe/PX-12TSe External
February 1997
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FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
For external Model Users: Please use the external shielded SCSI cables supplied with this
CD-ROM drive. Using other signal cables may exceed the limits of the Class B Part 15 of the
FCC Rules.
Any changes or modifications should be approved by the party responsible for compliance of
FCC Rules; otherwise, the user loses authority to operate the equipment.
CAUTION
Use of controls or adjustments or performance of procedures other than those specified herein
may result in hazardous radiation exposure.
The laser beam emitted from the optical pickup is invisible. Accordingly:
• Do not open the optical pickup housing.
• Obtain service only from Plextor-authorized personnel.
CAUTION
To disconnect the CD-ROM drive from an electrical current, pull out the power plug.
VORSICHT
DIE TRENNUNG VOM NETZ ERFOLGT DURCH ZIEHEN DES NETZSECKES.
Zur Einhaltung der Funk-Entstörung von nicht selbständig betreibbaren Hochfrequenzgeräten (periphere Anlagenkomponenten).
Dieses Gerät entspricht als Einzelgerät den Funk-Entstöranforderungen der Postverfügung Nr. 243/1991. Wird das Gerät innerhalb einer
Anlage zusammen mit anderen Geräten betrieben. So muβ bei
Inanspruchnahme der ‘‘Allgemeinen (Betriebs-) genehmigung’’ nach
der BMPT-AmtsblVfg Nr. 243/1991 die gesamte Anlage folgenden Richtlinien entsprechen:
ÜG-Vfg.243
• Grenzwertklases B der EN55022
• Auflagen nach § 2 der BMPT-AmtsblVfg 243/1991
Dies ist bei der Zusammensetzung einer Anlage (z.B. Computersystem) aus nur einzein
geprüften Geräten nicht immer erfüllt.
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CD-ROM DRIVE
Caddy
PX-12CSi Internal
PX-12CSe External
Tray
PX-12TSi Internal
PX-12TSe External
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Plextor reserves the right to make improvements in the products described in this manual at any
time without prior notice.
Plextor makes no representation or warranties with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for any particular purpose. Further,
Plextor Corp. reserves the right to revise this manual and to make changes in its content without
obligation to notify any person or organization of such revision or change.
This manual is copyrighted, all rights reserved. It may not be copied, photocopied, translated,
or reduced to any electronic medium or machine-readable form without Plextor’s prior
permission.
Manual copyright © 1997 Plextor Corp. Third edition, February 1997.
Licenses and Trademarks
All licenses and trademarks are property of their respective owners.
Page 5
Table of Contents
1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1
2. Box Contents . . . . . . . . . . . . . . . . . . . . . . 3
Internal Drives . . . . . . . . . . . . . . . . . . . . . 4
External Drives . . . . . . . . . . . . . . . . . . . . . 5
A Gentle Reminder. . . . . . . . . . . . . . . . . . . . 6
3. What Else Do I Need? . . . . . . . . . . . . . . . . . 7
4. Precautions . . . . . . . . . . . . . . . . . . . . . . . 9
5. Drive Features . . . . . . . . . . . . . . . . . . . . . 10
PX-12CS Caddy Drive (Internal and External)
Front Panel . . . . . . . . . . . . . . . . . . . . . 10
PX-12TS Tray Drive (Internal and External)
Front Panel . . . . . . . . . . . . . . . . . . . . . 11
PX-12CSi and PX-12TSi (Internal Drive)
Rear Panel . . . . . . . . . . . . . . . . . . . . . 12
PX-12CSe and PX-12TSe (External Drive)
Rear Panel . . . . . . . . . . . . . . . . . . . . . 13
6. Drive Switch/Jumper/Dial Settings . . . . . . . . . . . 14
PX-12XSi Internal Drive . . . . . . . . . . . . . . . 15
SCSI ID Number . . . . . . . . . . . . . . . . . . 16
PX-12XSe External Drive . . . . . . . . . . . . . . . 17
SCSI ID Number . . . . . . . . . . . . . . . . . . 17
Other Switch Settings . . . . . . . . . . . . . . . . . 18
7. Termination . . . . . . . . . . . . . . . . . . . . . . 19
PX-12XSi Internal Termination . . . . . . . . . . . . 20
PX-12XSe External Termination . . . . . . . . . . . . 20
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8. Hardware Installation . . . . . . . . . . . . . . . . . 21
Board Installation . . . . . . . . . . . . . . . . . . . 22
Drive Positioning . . . . . . . . . . . . . . . . . . . 25
Mounting an Internal Drive . . . . . . . . . . . . . . 26
External Drive Installation . . . . . . . . . . . . . . 30
Soundboard Installation . . . . . . . . . . . . . . . 33
Audio Cables . . . . . . . . . . . . . . . . . . . . . 34
9. Software Installation . . . . . . . . . . . . . . . . . . 36
FWB Toolkit for Macintosh . . . . . . . . . . . . . . 37
OS/2 . . . . . . . . . . . . . . . . . . . . . . . . . 38
Windows NT 3.51 (and Below) . . . . . . . . . . . . 39
10. Using CD-ROM Discs, Caddies, and Trays . . . . . . . 41
Caddy Loading . . . . . . . . . . . . . . . . . . . . 41
Inserting the Disc into a Caddy . . . . . . . . . . . . 41
Loading the Caddy into the Drive . . . . . . . . . . . 43
Removing the Caddy from the Drive . . . . . . . . . 43
Tray Loading and Operation . . . . . . . . . . . . . 43
Cleaning the Disc . . . . . . . . . . . . . . . . . . . 44
11. How to Play Audio CDs on Your Drive . . . . . . . . . 45
12. Troubleshooting . . . . . . . . . . . . . . . . . . . . 48
13. Contacting Plextor’s Technical
Support Department . . . . . . . . . . . . . . . . . . 63
How to Contact. . . . . . . . . . . . . . . . . . . . . 64
Before You Call/FAX/Log On . . . . . . . . . . . . . 64
Returns . . . . . . . . . . . . . . . . . . . . . . . . 65
Helpful Contact Phone/FAX/BBS Numbers . . . . . . 65
14. Specifications . . . . . . . . . . . . . . . . . . . . . 66
About Plextor . . . . . . . . . . . . . . . . . . . . . . . . 68
Warranty Information . . . . . . . . . . . inside back cover
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---- CHAPTER 1 ----
Introduction
Thank you for purchasing a Plextor 12PleX, the first twelve speed CD-ROM drive with
professional quality specifications. The 12PleX is also the first twelve speed CD-ROM
drive able to self-configure SCSI IDs (when purchased in kit form with a SCSI interface
board or otherwise connected to a SCAM compliant SCSI interface board). We will
discuss this capability in more detail in Chapter 6. The 12PleX is the first Plextor
CD-ROM drive released as both a tray version and caddy loading version.
Throughout the rest of this manual we will use the following model numbers when
necessary to distinguish between internal and external drives, as well as tray and caddy
loading mechanisms:
PX-12CSi (Internal caddy drive)
PX-12CSe (External caddy drive)
PX-12TSi (Internal tray drive)
PX-12TSe (External tray drive)
If we drop the ‘‘i’’ and ‘‘e’’ from the model number, it means the topic applies to
both internal and external drives. If we replace the ‘‘C’’ or ‘‘T’’ with an ‘‘X,’’ it means
the topic applies to both the caddy and tray versions of the drive. Finally, if we use
PX-12XS as the model number, or simply say 12PleX, it means the topic applies to
all versions of the 12PleX.
We appreciate the confidence you have shown in us. Our goal is to put you----and
keep you----on the leading edge of CD-ROM drive performance. To get you there, we
first have to help you install your 12PleX drive properly and operate it correctly. After
that the responsibility is yours to discover the applications that make a CD-ROM drive
such a powerful and exciting addition to your system.
This manual is designed to be followed in sequence. It is aimed primarily at those
who will connect their 12PleX drive to a PC.
Mac users should look for this symbol:
Users of UNIX-based systems should look for this symbol: as an indicator
of sections of the manual that pertain to them.
Many of you reading this manual are experienced computer users who have
successfully installed peripherals in the past. There probably are a number of
sections in this manual that you can skip over. However, we ask everyone----from
novice computer users to experienced computer professionals----to read the sections
marked with this symbol:
12PLEX OPERATION MANUAL 1
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CHAPTER 1 ---- Introduction
For those of you with PCs, the installation process may seem a bit complicated.
Windows 95 has improved things a little bit. Mac people have it easy. But no one should
worry. Our manuals have successfully walked many thousands of customers through
the installation process, including those who previously had lived in mortal terror of
the innards of their computers. Plus, our Technical Support Department is just a phone
call or e-mail message away.
In this manual you should find all the information you need to successfully install and
operate your drive. If you run into a problem, however, please contact us (see Chapter
13 for the different ways you can contact us). The call is toll-free at our 800 number
or through e-mail or our Web site. You will be connected to our friendly, helpful band
of tech support reps
who know their stuff about CD-ROM drives. What might seem
like a lost cause to you could very well be a 30-second fix to them. But we will never
know unless you CALL US. If you are having trouble, please don’t give up, and don’t
take your drive back to where you bought it until you have spoken with one of our
tech support reps.
2 12PLEX OPERATION MANUAL
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---- CHAPTER 2 ----
Box Contents
YOUR TASK: Check the contents of the box.
YOUR OBJECTIVE: Make sure you got everything you paid for.
YOUR METHOD: Compare what you find in the box with the tables
on the following pages.
What you should find in your Plextor box depends on two factors: 1) what configuration you purchased; and 2) what the company that sold you the box put in----or took
out----while it was in their possession.
Plextor currently sells its 12PleX drives in three configurations:
1) Drive Only
2) Drive with SCSI Interface Kit
3) Drive with Mac Kit
The configuration you received is indicated by stickers applied to your box.
Your drive may also have been integrated into a computer system or subsystem
sold by a third party.
PLEASE
NOTE:
There may be a perfectly good reason why the security sticker on the box was cut
before you received it. For example, a dealer may have purchased a ‘‘Drive Only’’
configuration from Plextor, then added a SCSI interface board and/or software he had
purchased separately before selling the box to you.
NOTE: If your drive came pre-installed in a computer, the rails, cables, interface
A security sticker was applied to the top of your box. The contents of your
box were carefully checked before this sticker was applied. If it was cut
before you purchased the box, you should carefully check the contents
to ensure nothing has been removed. If something is missing, you should
contact the party from whom you purchased the box for an explanation.
boards, and other parts shown on the following pages may have been
installed and may not be separately available.
12PLEX OPERATION MANUAL 3
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CHAPTER 2 ---- Box Contents
Use the following tables to check the contents of your box:
12PleX Internal Drives
DRIVE
ONLY
CD-ROM drive
(Caddy)
X X
(Tray)
Side rails with 4 chrome and 4
black screws
X X
Caddy (PX-12CSi only)
X X
Plextor Manager floppy disk X X
SCSI interface board &
installation guide X
Audio cable X (2) X (2)
SCSI cable
X X
Plextor operation manual X X
Warranty registration card X X
Extra jumpers for setting drive
switches
DRIVE
w/ SCSI Interface
4 12PLEX OPERATION MANUAL
X X
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12PleX External Drives
CHAPTER 2 ---- Box Contents
DRIVE
ONLY
CD-ROM drive
(Caddy)
X X
(Tray)
Caddy (PX-12CSe only)
X X X
Plextor Manager floppy disk X X
SCSI interface board &
installation guide X
Audio cable X X X
SCSI cable
X X X
Plextor operation manual X X X
Warranty registration card X X X
Mac device drivers manual & disk X
DRIVE
w/ SCSI
Interface
DRIVE
Mac Kit
w/
X
12PLEX OPERATION MANUAL 5
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CHAPTER 2 ---- Box Contents
A Gentle Reminder. . .
YOUR TASK: Save your box (if you received one).
YOUR OBJECTIVE: Have a secure container in which to ship your drive
back to Plextor, if necessary.
YOUR METHOD:
Find an empty space in your home/office and fill it
with the Plextor box.
If you received your 12PleX CD-ROM drive in a Plextor box, you should save the box
after you have installed your drive. There are many sets of hands----some of them
potentially unfriendly----that a drive might go through on its way from us to you. Our
box and its packaging material were designed and drop-tested to ensure that your
12PleX drive can endure rough treatment and still arrive in working order.
We advise you to hold on to your box in case you should ever need to return your
drive to Plextor for any reason. Unfortunately, some of our customers have not held
on to their boxes and have had to resort to some less-than-secure methods to get drives
back to us. We have received drives in a shoebox, in an unpadded express mail
envelope, and in a box filled with buttered popcorn.
We cannot assume liability for any damage your drive sustains during shipment.
Therefore, please ship your drive in the safest manner possible. We believe your drive
will be most secure if it is shipped in a Plextor box. We hope you will never have to
ship your drive back to us. If you do, however, we hope you will send it packaged in
a Plextor box.
If you did not receive a Plextor box (if, for example, your drive came pre-installed in
a computer), we recommend that you pay a packaging store (e.g., Mail Boxes Etc.) in
your area to ship your drive. The drives that we have received from most packaging
stores have arrived in good shape. If you don’t have a packaging store in your area,
call our Technical Support Department for packaging pointers before you ship your
drive. In fact, you should call our Technical Support Department to get an RMA
number before returning any drive (see Chapter 13, p. 65).
6 12PLEX OPERATION MANUAL
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---- CHAPTER 3 ----
What Else Do I Need?
YOUR TASK: Review the software and hardware installed in your
current computer system.
YOUR OBJECTIVE: Determine what else you may need to operate your
CD-ROM drive.
YOUR METHOD:
Inventory your current computer system; check list
below.
If you are a PC owner and you purchased a Plextor box labeled ‘‘Drive with SCSI
Interface Kit,’’ your needs are simple: none. The same holds true if you are a Mac
owner and purchased a Plextor box labeled ‘‘Drive with Mac Kit.’’ Everything you
need to successfully install and operate your 12PleX CD-ROM drive is included in
the box you purchased. The only thing you need to add is a CD-ROM disc to play in
your new drive.
If you are a PC owner who has purchased a 12PleX ‘‘Drive Only’’ box, life gets a bit
more complicated. You fall into one of three groups:
1) You do not own a SCSI interface board.
In this case, you have to get one. Your local computer store and numerous
mail-order vendors carry them. Call us if you need suggestions on which
model to buy. We have provided an internal SCSI ribbon cable or an external
SCSI cable to connect the board to your new 12PleX CD-ROM drive.
2) You own a SCSI interface board.
If you have only one other internal SCSI peripheral device and a Plextor
internal CD-ROM drive, you can use the SCSI ribbon cable we provided. If
you have more than one other internal SCSI peripheral, you will need to
purchase a different SCSI ribbon cable from your local computer supply
store. The cable must have at least as many connectors as you have internal
SCSI peripherals (including one for your Plextor CD-ROM drive), plus one
additional connector to attach to the interface board.
If you have an external Plextor CD-ROM drive, you will be able to include
it in your daisy chain of other external SCSI peripherals with the cable we
have provided (if at least one of your other peripherals has the same kind of
50-pin, high-density SCSI connectors as your Plextor drive). Be sure to read
the section on ‘‘Termination’’ in Chapter 7 of this manual.
12PLEX OPERATION MANUAL 7
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